the tribunal's decision
6 The evidence before the Tribunal was, to a large extent, uncontroversial. Mr Woodall had, for some 11 years, been employed as a warehouse manager. In October 2008 his position was made redundant and his employment was terminated. Between October 2008 and September 2009 he had applied for about 70 jobs which he had seen advertised in newspapers. He had received only five responses. Of these five only three prospective employers invited him to attend for interview.
7 Mr Woodall gave uncontested evidence that he had performed badly during these interviews. He told the Tribunal that:
"… I had difficulty focusing due to concentration issues which relate to my anxiety disorder. I did not respond well to questions in the interview situation. Additionally, I disclosed to the potential employers my back problems after I was questioned on whether I had medical issues. It is my belief that my back condition was a significant reason why I was not offered employment by those who interviewed me. I also believe that my inability to interview well was also a real factor."
8 After one of the interviews he was invited to inspect the company's warehouse. His attention was drawn to the physical environment in which he would perform work and he was told that that work would involve lifting heavy items from floor level. At that point he disclosed that he had "back problems". Shortly thereafter he was told that the company was looking to engage a younger person and that he would not be offered the job.
9 The Tribunal referred to the decision of the Full Court of this Court in Smith v Repatriation Commission (2014) 220 FCR 452 at 456 (Rares J) and 490 (Foster J) where their Honours identified three requirements which had to be satisfied in order for a veteran to have the benefit of the ameliorative provisions of s 24(2)(b) of the Act. They were that:
• the veteran must have been genuinely seeking to engage in remunerative work;
• but for incapacity by war-caused injuries, the veteran would be continuing to seek to engage in remunerative work; and
• the war-caused incapacity is the substantial cause of his inability to obtain remunerative work.
10 The Tribunal found that the first two of these requirements had been satisfied. These findings are not challenged on appeal.
11 The Tribunal also found that the third requirement had been satisfied. In doing so, the applicant Commission contends, it fell into error.
12 That error was said to have been exposed in the Tribunal's reasons. Those reasons need to be read as a whole and fairly. It will, therefore, be necessary to have regard to a significant part of those reasons when dealing with this allegation of error. In doing so the Court must not be overzealous in seeking to discern error: see Collector of Customs v Pozzolanic Enterprises Pty Ltd (1993) 43 FCR 280 at 287.
13 The Tribunal noted (at [47]) that Mr Woodall had worked for many years despite the incapacitating back pain from which he suffered. Following the termination of his employment he continued to seek work despite his physical injury. He was emotionally volatile, a condition which "was attributable to his GAD and a reaction to his persisting back pain …" (at [48]).
14 The Tribunal then continued:
"57. The remaining issue is whether the incapacity was the substantial cause of his inability to obtain remunerative work.
58. The language of s 24(1)(c) would appear to contemplate the potential entitlement to special rate pension in the circumstances of a veteran who was employed but was prevented from continuing that employment by incapacity from war-caused injuries alone. Section 24(2)(b) appears to contemplate the circumstances of a veteran who has not been working and has been seeking work but the substantial cause of him being unable to obtain it is the incapacity by the war-caused injuries. If that is established, he is deemed to be prevented from continuing to undertake work.
59 The apparent distinction therefore between those provisions is the former enquires into whether the incapacity by war-caused injuries alone prevented the veteran from continuing to work whereas the latter provision enquires into whether the incapacity by war-caused injuries was the substantial cause of an inability to obtain work.
60. Section 24(2)(b) is often referred to as an ameliorative provision, because in the absence of having to satisfy the alone test provisions of s 24(1)(c), if the war-caused injuries are the substantial cause of an inability to obtain work, the veteran is deemed to be prevented by incapacity from continuing to undertake remunerative work that was previously undertaken.
61. In the circumstances of this application, the respondent contends that the applicant cannot establish that the substantial cause of his inability to obtain work was his war-caused injuries. It was put that in the absence of 67 potential employers to whom he applied being aware of his war-caused injuries, it cannot be found that those injuries were the substantial cause of an inability to obtain work.
62. The material before the Tribunal does point to the other three employers to whom the applicant applied rejecting him because of his injuries. When those injuries did become known to them during interviews, any prospect of employment with them became fatal. I concede that neither of them said words to that effect, however his emotional state during interview on two occasions, by reason of his GAD and disclosure of his back injury does raise a reasonable inference that his war-caused injuries were a substantial cause of his inability to be engaged by those employers. That is so because his prior work experience and qualifications were of some attraction to those employers because they responded to his application and did interview him.
63. The persons at the Epping Furniture went one step further and showed him through their premises, however when he was told that there was an expectation of him having to lift from floor level and the applicant indicating he would not be able to perform that work because of his back injury, he was told by those persons that they would prefer to engage a younger person. I think that response should be treated with some suspicion.
64. It was contended on behalf of the respondent that it should not be found that the applicant was unsuccessful in that application because if that potential employer was truly looking to engage a younger person, the applicant would not have been shown through the warehouse.
65. There may be some force in that contention however on balance, it could also be contended, and I will make this finding, that the communication to the applicant that he would not be engaged because a younger person would be preferred, could have been expressed before the tour of the workplace occurred. I think it is no coincidence that the potential employer notified the applicant that a younger person would be preferred at the time the applicant was told he would be required to lift from floor level, also at about time the applicant disclosed that he had a back injury.
66. I am also satisfied that it may reasonably be inferred that the experience of the applicant on those three occasions is indicative of the likely outcome, had he been interviewed elsewhere.
67. Other employers might have preferred to engage a younger person, or a person who possessed skills that may readily be adapted to the proposed work (that the applicant did not have), so far as it might have been gleaned from his written application. Additionally, the applicant may have faced competition amongst many other persons who applied for the same position. But it does not follow that those reasons individually or in combination were the substantial cause of his inability to obtain remunerative work.
68. I think it may also reasonably be inferred that the applicant would not have presented well at interview and he was vulnerable to rejection, especially when it would have become known that he had a back injury, as he volunteered on the three occasions where he was interviewed.
69. A determination of the substantial cause of the inability of a veteran to obtain remunerative work by war-caused injury must take account of the likelihood of the outcome of his presentation to potential employers. It must be balanced also against other causes which might reasonably be considered by those employers.
70. It would not be unusual for a potential employer to be cautious when considering engaging a person who discloses injuries which might either have affected the ability of that person to undertake the proposed work, to cause uncertainty of regularity of work by time off because of an exacerbation of back pain or the GAD or expose the employer to claims for compensation. I think it would be also notoriously difficult for any job applicant to obtain reasons for rejection of a job application, especially when the application was not acknowledged.
71. There is no onus on a veteran, the legislation is beneficial in nature and it should be constructed liberally and in a practical way (Hill v Repatriation Commission (2004) 82 ALD 60 at [44]; Repatriation Commission v Richmond [2014] FCAFC 124 at [92]; Smith at [17]).
72. I have not been able to locate an authority, nor was any suggested during submissions where the expression inability to obtain work has been discussed or determined.
73. The word inability, followed by the words to obtain, suggests, if literally and rigidly applied, that the veteran was lacking in ability to acquire or procure remunerative work. To obtain also involves the giving or granting of a job from an employer to a veteran who has sought to obtain it.
74. The respondent contends that the absence of knowledge by the other 67 employers of his back injury and GAD prohibit him from demonstrating an inability to obtain remunerative work by his incapacity because they must have rejected him for other reasons.
75. Surely a veteran is entitled to raise a reasonable inference or submit a hypothesis that if his incapacity by war-caused injuries were known to potential employers, it would be unlikely that he would obtain remunerative work. That inference is bolstered by the experience the applicant had with three employers that in fact did interview him and rejected him when his injuries became known.
76. If s 24(2)(b) does ameliorate the effect of the alone test in s 24(1)(c), the extent and nature of the war-caused injuries must be considered in a practical, liberal and beneficial manner and be balanced against those other factors that might discriminate against being engaged, in order to determine whether the substantial cause of the inability to obtain work is incapacity by war-caused injuries. In this application, I am satisfied that the greater or more dominant cause - the substantial cause - was the applicant's incapacity by war-caused injuries.
77. Additionally, a realistic appraisal of the ability of a veteran with hypertension, anxiety disorder and a back injury to obtain work of a manual nature involving lifting and standing would conclude the person with those disabilities is not only unlikely to procure or acquire a job but it is equally unlikely that a job would be given or granted by a potential employer. The substantial cause would be the war-caused injuries.
(Original emphasis.)