Proof - work done
19 My second conclusion against Reliance is that if my approach to construction of the deeds is incorrect and money was owing and payable merely by reason of work being done (as opposed to billed), then I am not satisfied that the internal records it has produced are reliable evidence of the work done or the amounts owing or payable by reason of the work done.
20 On 22 August 2016, at the conclusion of the hearing, I said that Reliance could not succeed on the basis of its evidence at that time given the:
…lack of information about how, when and for what purpose so-called itemised accounts were prepared. Next, the fact that a person who has said to have prepared the itemised accounts has not been called. Third, inability of any person - and this is a really important one - to give evidence to attest to the correctness of the itemised accounts. Next, inconsistencies in the evidence as to how the itemised accounts were prepared either entry into an Excel spreadsheet apparently from some accounting system or perhaps directly produced by the accounting system. Next ..... on the face of the accounts including a conference with the person who was incarcerated at the time and various anomalies about the dates of preparation of the account information.
…Next, the lack of any invoices or any other supporting material to provide any independent support for the itemised - so-called itemised accounts.
21 Reliance sought and was granted the indulgence of an adjournment to enable it to file and serve further evidence (by 5 September 2016) to address these issues. Reliance filed further evidence confined, however, to evidence of its usual processes for the creation of its internal accounting records. It is the totality of the evidence in respect of the internal records which I now consider.
22 Sam Cassaniti works for Reliance as a consultant. David Cassaniti, Sam's cousin, was the sole director of Reliance before he was made bankrupt earlier this year. The internal records are stored in or created by a system known as Practice Manager.
23 I accept that it was not put to Sam or David Cassaniti that the internal records were false. However, having regard to the whole of the evidence I do not consider that the consequence of this is that I am bound to be satisfied that the internal records are reliable. Reliance bears the onus of proof. The onus, as noted, relates not only to the existence of the charge, but the amount secured by the charge.
24 Sam Cassaniti's evidence disclosed that he had no input into the creation of the internal records and no knowledge of their content. His evidence was that he did not prepare the internal records and had not read them before giving evidence. He said he was "was well aware of how much work was done. There were boxes and boxes of documents done for these - work done for these people". However, no such material is in evidence. He also said on 22 August 2016 that tax invoices had been issued for the work, but they were not in Court and he did not know where they were.
25 Michael Lowe, who works for Reliance and succeeded Sam Cassaniti as director, said that he arranged for a caveat to be registered over the land (which is stamped for $16,000) after checking the internal ledger and seeing that over $105,000 was recorded as fees for work done. However, he too had no involvement in the creation of the internal records. He said that he "wasn't necessarily too concerned about the exact dollar amount", did not look at any invoices, and did not check the internal ledger against any other records such as timesheets. He also was not involved in carrying out any of the work and did not speak to any of the people who had carried out the work.
26 On 22 August 2016 Mr Elliott said he had received invoices but they were "[p]robably at home". He could not recall being involved in any conferences or other discussions in respect of accounting issues other than that he had been into the office of Reliance for many things. As he said "Everything is a blur. I don't remember all this". He did not know if any of the internal records of Reliance were correct. He gave this evidence:
Isn't it the case, sir, you really have no idea how much indebtedness you have to Reliance or Cap Accounting? I owe them hundreds of thousands.
27 No such figure appeared in Mr Elliott's affidavit. In respect of his statement of affairs dated 18 May 2012 which refers to him owing Reliance $150,000, Mr Elliott said he filled that amount in after "running through whatever I owed" but could not say he had looked at any invoices for that purpose and could not recall how he had reached that number. He was then asked who gave him the information about $150,000 owing and he said "a staff member" (I infer, of Reliance).
28 David Cassaniti's affidavit dealt only with the usual practice for recording information in Practice Manager. His evidence included that he had not "had much to do with" this matter and thus could not recall anything about Mr Leroy's requests for information or requirement to produce documents by various notices issued under s 77A of the Bankruptcy Act to entities related to Reliance in early 2012. He also did not know if any invoices had been issued to Mr Elliott, Apollo or JTE for accounting work on their behalf. He agreed paper based files and some handwritten timesheets existed for Mr Elliott, Apollo and JTE and assumed they would be in Reliance's office. No such documents are in evidence. He compared the internal itemised accounts (that is, the internal ledgers created from Practice Manager, not invoices) with the Practice Manager records but not with any other documents. He gave this evidence:
So you don't actually know exactly who created the data or the records in Practice Manager or the actual records in relation to the Excel spreadsheets. No, well, the Excel spreadsheets are an image of this data. This data - the accountants at the time who did the work would have inputted the data. Kirsten, the assistants, would have inputted the data.
But there were other people as well, weren't there, that would perform that task, not just Kirsten? No, just Kirsten. The names are there.
And did you at any time, and by reference to the document behind tab K by way of example, check the entries on this document back to the handwritten or manual timesheets? No.
29 I remain unconvinced that the internal records are reliable. The following matters lead me to infer that those records, which I accept to be business records and thus admissible to prove the truth of the representations which they contain under s 69 of the Evidence Act 1995 (Cth), cannot be taken at face value, with the consequence that the records do not persuade me about any particular amount owing to Reliance:
(1) The person responsible for entering the data, Kirsten Hardie, accounts manager, was not called to give evidence for Reliance. Although she left Reliance's employ in 2014 and there was evidence that Reliance did not have her current contact details, no effort was made to find her and contact Ms Hardie.
(2) The evidence indicated that Ms Hardie left Reliance when she had a child. There is no suggestion she was not available to give evidence had she been located and asked.
(3) No-one else who gave evidence had any direct involvement with the creation of the internal records relevant to this case.
(4) There is evidence that employees either created hard copy documents, such as file notes or time recordings, of the work they did which they or Ms Hardie then entered into Practice Manager or they otherwise entered such information directly into Practice Manager. No hard copy documents, such as file notes or time recordings are in evidence. No person who had done any work on the relevant files, apart from Sam and David Cassaniti, gave evidence. Sam Cassaniti did not enter anything into Practice Manager but arranged for others to do so on his behalf, and no such other persons gave evidence. David Cassaniti gave no evidence relevant to the creation of the specific records as they relate to work done for Mr Elliott, Apollo and JTE and he did not know much about this matter.
(5) Accordingly, there is evidence that Reliance holds hard copy documents relating to the work it had performed but no such documents are in evidence. There is also evidence that numerous people worked on the files in Reliance's office and either created the hard copy documents or inputted relevant information into Practice Manager. None of those people have been called. There is no evidence that any such person was not available to give evidence.
(6) There are more than a few anomalies on the face of the electronic records including:
(a) A meeting of three hours on 12 July 2007 is shown as involving Mr Sam Cassaniti but he was in prison at that time for an offence or offences relating to tax fraud.
(b) Balance sheets for 30 June 2009 are shown as being finalised as at January 2009, six months before the end of that financial year.
(c) Despite this, financial statements for 2008 to 30 June 2010 are shown as also being finalised at January 2010.
(d) Thus, on their face, the records show accounts for two financial years (2008/2009 and 2009/2010) being finalised six months before the end of those years and accounts for 2008/2009 being finalised twice - once in 2009 and once in 2010.
(e) Sam Cassaniti's explanation of (b) to (d) as relating to preparation of interim accounts is not persuasive as it does not match the descriptions and he is not shown on the records as a person having been involved in this work, and thus has no direct knowledge of the work done in this regard.
(f) In early 2012 Mr Leroy sought information about the affairs of Mr Elliott including the charge said to support the caveat on the land, including by service of various notices under s 77A of the Bankruptcy Act, forwarding these requests and notices to the office of Reliance including by facsimiles to the attention of Sam and David Cassaniti. Nothing was received in response. Sam and David Cassaniti could not recall the requests or notices despite them having been sent to Reliance's office to their attention. Failure to comply with a notice under s 77A without reasonable excuse is an offence (s 265A of the Bankruptcy Act). The information sought to be relied upon by Reliance to prove its case in this proceeding ought to have been produced in answer to the notices but was not.
(g) Work that Sam Cassaniti is recorded as doing appears to involve extraordinary amounts of time, such as 170 minutes to "peruse and consider documents from the Supreme Court of NSW regarding winding up of Apollo Fencing (NSW) on the grounds of insolvency". His explanation that more work was done than is recorded is unconvincing. Given his general lack of recollection of other matters when giving evidence, it is unbelievable that he could recall that more work was done in this specific instance than is shown in the description.
(h) Mr Elliott's statement of affairs dated 18 May 2012 shows that he is a fencing contractor. It shows his income before tax for the previous year, being wages from JTE (Apollo having been placed in liquidation) was $34,003. His estimated income for 2012 was also $34,003. There is no reason to infer that his income was greater than this in earlier years. However, the internal records show work done totalling over $16,000 for Mr Elliott, over $63,000 for Apollo, and over $19,000 for JTE for the period 6 October 2006 to 26 July 2010. Accounting and advisory fees of around $100,000 over a four year period for such a business seem somewhat unreal. Of themselves, the amounts involved would warrant scrutiny of the records but, for the reasons above, these records do not withstand scrutiny.
(7) The context is the provision of professional accounting services. If any person ought to be able to prove the accuracy of its records by a multiplicity of means, it is an entity providing such services. Yet the evidence relating to the reliability of the internal records remains in the lamentable state described.
30 For these reasons, if my construction of the deeds is incorrect, the difficulty for Reliance is that - although I accept that some work for Mr Elliott, Apollo and JTE was carried out as contemplated by the deeds - apart from the work underlying the fees of $1500 referred to above, I am not satisfied that the internal records are reliable evidence. It is not possible to identify any particular entry from the internal records which would support the making of a declaration that any specific sum is owed to Reliance and secured by the charge.
31 This brings me to the invoices.