"... was amazed that someone of my rank would think that the management of the Police Service really cared about us. He said what management spoke about was on the first floor, but what they really meant was basement level stuff. He said, 'The Police Service don't give a 'shit' about you."
174 Mr Reeves was distressed at this advice, but himself contacted the Welfare Branch on 28 July and 1 August 1997, but received no response. This was notwithstanding Dr Sharp having introduced Mr Reeves to Sergeant McCloskey of the Police Welfare Branch on 18 July and requesting that he be followed up. That Branch contains the Police Service's Rehabilitation Unit.
175 Mr Reeves saw Dr Sharp again later in July. Dr Sharp told him that it was a waste of time contacting him. He had left five messages about Mr Reeves and what he should do to rehabilitate him and had received no response. He would ring Mr Reeves when he wanted to see him again. Until his calls were returned, it was a waste of time for Mr Reeves to see him. Later that evening Dr Sharp called to advise that he had spoken to Assistant Commissioner Nixon, who had agreed to look into his case, but Mr Reeves never heard from her, or from Dr Sharp.
176 Dr Sharp discussed Mr Reeves seeing a psychologist. Mr Reeves later saw Mr Glancey. A referral letter from Dr Wong was in evidence. Mr Reeves' evidence was that it was Mr Glancey who suggested that the Police Service might pay for his treatment and he then approached the Police Psychiatrist, who approved some payment. Mr Glancey did not recollect this, but from his evidence, it appears that this suggestion might have come from his receptionist, when Mr Reeves first made his appointment.
177 The Police Psychiatrist, Dr Mutton certainly wrote to Mr Glancey on 13 October 1997 asking him to treat Mr Reeves, on the basis that the Police Service would pay for five sessions. The only other explanation which accounts for how that referral came to be made, is that it was Dr Sharp who approached Dr Mutton. In any event, Mr Reeves saw Mr Glancey on seven occasions in October, November and December 1997 and March 1998.
178 The Police Service led no evidence to explain why it paid for part of Mr Glancey's treatment, although in cross examination it was suggested to Mr Glancey that he had an arrangement with the Police Psychiatrist to see police officers who lived nearby his rooms, rather than have them travel to see the Police Psychologist. Mr Glancey did not accept that such an arrangement existed. What was done, however, accorded with advice earlier published to Police Officers in the Police News, that it would pay for some limited external counselling for those officers affected by their involvement with the Police Royal Commission.
179 The Police Service also referred Mr Reeves to Dr Lewin, another psychiatrist, for assessment of his hurt on duty claim. Dr Lewin saw Mr Reeves on 5 August 1997 and diagnosed that he was suffering from an adjustment disorder with mixed emotional features, not PTSD. In Dr Lewin's report to the Police Service of 22 August, the cause of Mr Reeves' symptoms were identified as a marked preoccupation with how his promotion had been blocked, with an emotional reaction to the loss of his reputation and good name in the Police Service, also being a very major contributing factor. Workload and other matters which Mr Reeves had described were not regarded as predominant factors. Dr Lewin spent considerable time with Mr Reeves. He did not view hospitalisation as appropriate, but favoured a return to work, which they had discussed at length. Dr Lewin recommended to the Police Service that Mr Reeves continue treatment and that he be rehabilitated to work.
180 Mr Reeves was provided with a copy of Dr Lewin's report and not unnaturally, expected that the Police Service would then act in accordance with its Rehabilitation policy. Still, there was no contact made by the Welfare Branch and no attempt by the Police Service to pursue Mr Reeves' return to work, as the Rehabilitation policy required. It appears that having rejected Dr Westerink's opinion that Mr Reeves should be medically retired and having sought Dr Lewin's advice, the Police Service then also rejected his opinion that Mr Reeves should return to work. Nor was Dr Lewin's advice accepted as a basis on which Mr Reeves' hurt on duty claim could be approved.
181 The Police Service was then also considering Mr Reeves' hurt on duty applications in relation to his knees, about which it had received reports. It referred Mr Reeves to Dr Claffey, an orthopaedic surgeon, for assessment. In his 10 February 1998 report, Dr Claffey advised that Mr Reeves' PTSD was much more serious and important than his multiple knee injuries. Mr Reeves had told Mr Claffey that but for his psychiatric condition, for which he was under treatment, from the point of view of his knees, he could return to work. Dr Claffey advised that Mr Reeves' knee symptoms were not then gross; that arthroscopy of either knees was a clinical decision to be made by his treating doctors, but the more important condition was his PTSD. If that did not exist, Mr Reeves could return to moderate work of a graded nature. His prognosis depended entirely on his psychiatric progress, although his knees could become so painful that surgery might be required in time. Dr Claffey's view was that the injury sustained to his knees in December 1996 was also a hurt on duty incident to which the recommendation for arthroscopy related, but a fall at home on the stairs in December 1997 was not work related.
182 The Police Service also did not accept Dr Claffey's views. On 13 March 1998, Dr Claffey wrote again to the Police Service, answering a number of questions it had posed to him, having provided him with Dr Lewin's report. Dr Claffey advised that Mr Reeves' knee condition did not cause him to be unfit for police duty and that his recent absence was not due to aggravation of his work related knee condition.
183 Despite the advice which the Police Service had sought and received, Mr Reeves' hurt on duty application in relation to the psychological injury was refused on 26 February 1998, on the basis that his injury was not duty related. Mr Reeves' hurt on duty application in relation to the injury to his knees in December 1996 was refused in April 1998, on the basis that the injury was not duty related. The second application in relation to the 1997 fall at home was refused.
184 Under the Rehabilitation policy, rehabilitation did not depend on the assessment of a hurt on duty application, or even on the injury which kept a police officer from work being duty related, or a return to work. It depended on the officer's condition. Rehabilitation could be commenced before a police officer was fit to return to work, but involved obvious cost, which the Police Service had to meet under the policy. Despite this and despite the advice of Dr Lewin and Dr Claffey, no steps were ever taken by the Police Service to contact Mr Reeves, or any of his treating doctors, to explore rehabilitation or a return to work as the policy envisaged.
185 The refusal of Mr Reeves' psychological injury application rested on the view that Mr Reeves' symptoms came from an action which was considered by the Police Service to have been 'reasonable from the employer in terms of discipline, promotion under s 11A of the Workers Compensation Act 1987'. In so far as that conclusion rested on Dr Lewin's advice, it took no account of the view expressed by Dr Lewin that Mr Reeves' symptoms had two bases, the first, a marked preoccupation with how his promotion had been blocked and the second, with an emotional reaction to the loss of his reputation and good name in the Service also being a very major contributing factor. An appeal against this refusal was lodged by Mr Reeves with the GREAT Tribunal, but was finally not pursued after Mr Reeves' medical discharge.
186 Section 11A came into operation by amendment of the Workers Compensation Act in January 1996. In final oral submissions the defendant raised the question of whether certain provisions of the Workers Compensation Act applied to Mr Reeves. This arose in the context of the question of whether the Police Service's rehabilitation policy applied to him.
187 In a joint memorandum filed after the conclusion of the hearing, the parties agreed that the Workers Compensation Act did not apply to Mr Reeves, but by reference to that legislation in other Acts which did apply to him, some definitions and terms of that legislation were used, including s11A. (See the definition of 'hurt on duty' used in the Police Regulation (Superannuation) Act and the Police Service Regulation 1990 (regulation 98(2).)
188 Mr Reeves' hurt on duty claim sought sick leave benefits under the Police Service Regulation and medical, hospital and rehabilitation expenses under s 12D of the Police Regulation (Superannuation) Act.
189 It is relevant to observe at this point that it is evident that the Workers Compensation Act recognised that action taken by an employer in respect of promotion may give rise to psychiatric injury. Prior to the introduction of s 11A, such injury was compensable. After the introduction of s 11A, reasonable action taken by an employer in respect of promotion which resulted in injury, became non-compensable. It followed that in so far as Mr Reeves' hurt on duty application for psychiatric injury was concerned, what had to be considered by the Police Service in relation to Mr Reeves hurt on duty application was whether Mr Reeves' injury was caused by action taken by the Police Service with respect to his promotion to the LEA, which was reasonable. What action the Police Board had taken was not in question, s11A being concerned with actions of the employer. As the defendant argued in these proceedings, the Police Board was a separate legal entity with which s 11A did not concern itself with.
190 If the action taken by the Police Service had not been reasonable, or if the psychological injury had other work related causes not excluded by s 11A, as had been Dr Lewin's advice, as well as Mr Glancey's, then Mr Reeves' injury was compensable under the Police Regulation (Superannuation) Act. These matters were not considered by the Police Service.
191 It is apparent that in rejecting his hurt on duty application, no consideration was given as to what the Police Service had done in relation to Mr Reeves' promotion. Had such consideration been given, the evidence in this case suggests that there could have been no conclusion reached that its actions had been reasonable.
192 In this case there was no suggestion by the defendant that the other cause of Mr Reeves' injury, as identified by Dr Lewin, was not work related, or that it could be characterised as relating to 'transfer, demotion, performance appraisal, discipline, retrenchment or dismissal', the other matters falling within s 11A. Still, this aspect of Dr Lewin's advice was not considered, when it was determined that Mr Reeves' hurt on duty application should be refused, because of the action taken by the Police Board.
193 Even the view that the action taken in relation to Mr Reeves by the Police Board had been reasonable in terms of 'discipline, promotion', rested on a factual misunderstanding. It was understood that what the Police Board had done was to defer consideration of Mr Reeves' application for promotion to the LEA pending the Royal Commission Report. Had that occurred, it might have been reasonable, given what was undoubtedly a difficult situation confronting the Police Board at the time, in the face of the Police Service's approach to the information which it provided. It would have been to Mr Reeves' considerable advantage had that course been taken, as it seemingly was in other cases, because when it emerged in March 1997, the Royal Commission's Report did not call Mr Reeves' integrity into question. What had in fact occurred however, was that the Police Board had refused to recommend Mr Reeves' promotion to the Minister.
194 Had there been a deferral, the Police Commissioner, who by then had authority himself to make promotions, would have had the opportunity to consider that Mr Reeves was not adversely mentioned in the Report of the Royal Commission.
195 Regrettably for Mr Reeves, events overtook him. The Police Board was disbanded in December 2006 and promotion became a matter for the Commissioner. While the Police Commissioner had invited and received a submission from Mr Reeves in November, it is apparent that under the new legislative scheme, the Commissioner had no power to make the appointment, it already having been refused by the Police Board. A new application process was required under the statutory scheme. By then Mr Reeves was on sick leave and the Police Service was then restructured.
196 By the time that the possibility of Mr Reeves being rehabilitated to some position in that new structure came to be considered by the Police Service in 1998, albeit unbeknownst to Mr Reeves, the view reached was that there was no obvious position for him, to which he might be rehabilitated. Mr Reeves' views were not sought. Even if correct, the view then reached by the Police Service did not preclude the implementation of the rehabilitation policy. As Mr Peterson's investigation uncovered, seemingly as the result of ineptitude, inefficiency and miscommunication, Mr Reeves was left to languish and his situation received no positive attention, as the Police Service's own policies required.
197 Mr Reeves' evidence as to his extreme distress at his treatment by the Police Service when his hurt on duty application was refused and his resulting ill health must be accepted. His reaction is supported by the evidence of various medical practitioners and fellow police officers.
198 On 5 March 1998, Mr Reeves made application under s 10 of the Police Regulation (Superannuation) Act for medical retirement, classified as hurt on duty. He later withdrew that application, but it was then pursued by the Police Service.