4. The managing director of the applicant, Barry Noel Vining, has described in an affidavit the manner in which his company conducts its business in Singapore. The usual procedure is that customers place a telephone call to the applicant giving instructions for the airfreighting of cargo from Singapore. The cargo may be delivered to the applicant at its Changi Airport facility, or the applicant may collect it from the customer. When it arrives at Changi Airport a representative of the applicant checks the consignment in order to determine the nature of the goods, the number of items despatched, and the weight and measurement of the cargo. If the cargo consists of dangerous goods, the applicant identifies their nature, checks the labelling, packaging and handling of the goods, and packs and marks them correctly. The applicant contacts the chosen airline and books space on a particular flight. For this purpose, the freight forwarder must be aware of the differing capacities of various aircraft and the attitudes of airline companies to carrying particular types of goods, especially dangerous goods. The applicant is then responsible for packing the freight in appropriate containers or on pallets supplied by the airline, in accordance with IATA cargo rules. The packers are required to be people who have successfully completed an appropriate course in packing, loading and restraining. After the cargo is packed, the pallets or containers are delivered to the chosen airline's handling agent in Singapore for loading into the previously booked cargo space. To this end, the applicant buys bulk space from airlines, consolidating cargo from various customers in order to achieve economies of scale.