"When a complaint is made, the Commissioner is required to determine whether to accept or reject it within 42 days after its receipt (s64(2)). If it is accepted, the Commissioner may investigate it in a manner appropriate to the circumstances (s69(1)). On completion of the investigation, the Commissioner is to determine that it be dismissed, is to proceed to conciliation or is to proceed to an enquiry before the Tribunal (s71(1)). The Commissioner has power to direct a respondent to a complaint to take part in a conciliation conference on pain of fine (s75). In the event that the Commissioner exercises his or her power to refer a complaint to the Tribunal, the complaint is to be referred within six months after the respondent is first notified (under s67) by the Commissioner of the acceptance of the complaint, or within such further time agreed with the complainant (s78). If the matter proceeds to an enquiry, the Tribunal has power to require any person to attend a directions hearing and to produce specified information and documents, again on pain of fine (s80). A person may be represented by another only with the permission of the Tribunal (s85(2)) and although the Tribunal has power to order otherwise (s95(2)), s95(1) provides that subject thereto, each party to an enquiry is to pay his or her own costs. The powers of the Tribunal, if it finds that a complaint is substantiated, are very wide (s89(1)) and include power to order payment by the respondent to the complainant of an amount determined by the Tribunal as compensation for any loss or injury suffered and caused by the respondent's discrimination (par(d)) and 'any other order it thinks appropriate' (par(h)). If the Commissioner wrongly forms the view that the respondent's conduct amounts to discrimination to which the Act applies, there is potential for them to suffer a significant amount of stress, inconvenience, expense, delay and adverse orders before the position can ultimately be rectified by the appeal processes allowed for in the Act."