17 But the two clauses clearly relate to the same disputes. Clause 13 envisages that a dispute of the type described in clause 13, which is not settled by PrixCar's "appropriate professional advisers", shall be referred to arbitration "in accordance with clause 14". Clause 14 says that it applies to disputes "not resolved in accordance with the procedure set out in clause 13". Thus, a reference in clause 14 to "dispute" can only mean a "substantial dispute or difference of opinion" which has arisen under clause 13, and which has not been settled by agreement.
18 The two clauses play different roles. Clause 13 identifies the types of dispute and two dispute resolution processes. Clause 14 nominates both the governing law of the agreement (as the heading suggests), as well as the choice of jurisdiction (namely, arbitration in Melbourne under the provisions of the relevant State Act).
19 The shareholder agreement governs many aspects of the relationship between shareholders. There is a wide range of matters that might be the subject of dispute between shareholders (and therefore governed by the dispute resolution clauses), which have nothing to do with clause 5 .1 and the transfer of shares.
20 There are two other features of the dispute resolution clauses which should be noted at this stage, as they assume some significance later in these reasons. The first is that they do not provide for automatic referral to arbitration. Before any such referral can occur, the dispute must first have been referred to PrixCar's "appropriate professional advisers", who are to attempt to achieve (presumably by facilitation or mediation) a settlement between the shareholders. Toll's primary case, namely that the shareholder agreement provides for a three-stage process for the determination of Fair Value, largely ignores that aspect of clause 13.
21 The second important feature is that the dispute resolution clauses only apply to disputes "arising between Shareholders". This will be important when one comes to characterise the nature of Toll's complaints about the determination.
The facts
22 On 9 June 2006, Toll gave PrixCar a Transfer Notice in respect of its total shareholding of 725,283 shares, under clause 5.1(a) of the shareholder agreement.
23 On 6 July 2006, PrixCar informed Toll that the non-Toll directors had determined the Fair Value of Toll's shares to be $11,665,000. Toll believed that figure to be about one half of the true value.[2]
24 Toll requested the matter to be referred to PrixCar's auditor, KPMG, for determination of the Fair Value under clause 5.1(j)(ii) of the shareholder agreement. KPMG considered it had a potential conflict of interest, as it also acted as auditor for the Toll Group, and declined to participate in the valuation process. Accordingly, PrixCar and its shareholders agreed upon the appointment of Deloitte, in substitution for KPMG, to assess Fair Value.
25 Deloitte confirmed its appointment by way of a detailed engagement letter, dated 18 September 2006, in which Deloitte noted, amongst other things, that in performing its valuation it would be acting "as an independent expert rather than an arbitrator". Each of the shareholders signed the engagement letter.
26 Deloitte invited and received submissions from all shareholders, and circulated a draft determination (without figures) for comment as to factual matters. On 25 October 2006, Deloitte provided the determination, in which it advised that, in its opinion, Toll's shares were worth between $17.2 million and $18.8 million. Deloitte nominated the "most likely value" of the shares at the mid-point of $18 million, as it considered "there is no evidence that the most likely value is towards the high or low end of the range". In arriving at its conclusion, Deloitte applied both a discounted cash flow method and a capitalisation of future maintainable earnings method.
27 By letter to PrixCar dated 1 November 2006, Toll stated that it did not consider that the determination had assessed the Fair Value of its shares in accordance with the shareholder agreement. Toll's primary objection at that time was that the valuation contained an opinion by Deloitte as to a possible valuation range of the "current fair market value" of the Toll shareholding, rather than an actual Fair Value under the shareholder agreement; however, that is not an objection which was pressed at trial. Toll's letter also alleged in general terms the existence of a number of "other deficiencies in the methodology" Deloitte used to reach its opinion., including failure to have regard to certain matters set out in Toll's submissions of 29 September 2006.
28 Toll also asserted that, because Fair Value had not been assessed under the shareholder agreement, the seven-day period during which it was entitled to withdraw its Transfer Notice under clause 5.1(b) had not started to run. Toll asked PrixCar to instruct Deloitte to prepare a valuation which determined Fair Value in accordance with the shareholder agreement. PrixCar refused Toll's request, and considerable correspondence followed in relation to the determination and Toll's objections to it.
29 The directors of PrixCar, maintaining that the Fair Value of Toll's shares had been validly determined, offered the shares to the other shareholders on a pro-rata basis, in accordance with clause 5.1(c). Each of the other shareholders accepted the offer within the time limit imposed by clause 5.1(d).
30 On 5 December 2006, PrixCar delivered share transfers in favour of the other shareholders to Toll for execution. Toll refused to execute the transfers and Mr Miles indicated that if the transfers were not executed by Toll by close of business on 20 December 2006, he would execute them as Toll's attorney using the power granted by clause 5.1(j)(vi) of the shareholder agreement.
31 Toll commenced this proceeding on 18 December 2006 and on 20 December 2006 obtained an interim injunction restraining Mr Miles and PrixCar from executing the transfers. That injunction was subsequently extended until trial or further order.
32 In so far as any of the steps described above were not taken or completed within the strict time periods provided for in clause 5.1 of the shareholder agreement, that appears to have occurred by consent. Certainly, no party sought to argue that such non-compliance had any consequence in this case.
Is there a contractual right to have Fair Value determined by arbitration?
33 Toll argues that the determination of Fair Value is a three-stage process. Stage 1 involves an attempt to reach agreement between the transferor and the Directors. If that is unsuccessful, stage 2 is the determination of Fair Value by the auditors acting as an expert, not an arbitrator. Then, if either the proposing transferor or the Directors dispute the expert determination, stage 3 is said to be the determination of Fair Value by arbitration pursuant to the dispute resolution clauses. The defendants dispute that the shareholder agreement provides for such a third stage.
34 As mentioned earlier, Toll's three-stage process ignores the requirement in clause 13 that there be no referral to arbitration until after PrixCar's professional advisers have attempted to facilitate or mediate a settlement. If the dispute resolution clauses apply, then the determination of Fair Value is actually a four-stage process.
35 Clause 5.1(j)(ii) of the shareholder agreement provides that the auditor is to undertake the task of determining Fair Value "as expert not arbitrator". What, if anything, flows from that?
36 Toll seeks to draw comfort from the use of the phrase "expert not arbitrator", in the following manner. It says that the words confirm the existence of a three-stage process; that is to say, the agreement specifically provides that, in determining Fair Value, the auditor is not to act as an arbitrator, because arbitration is available as the third step, if required. But that argument ignores the fact that "expert not arbitrator" is a well-established phrase, which is used for a specific reason, namely in order to exclude the operation of the Commercial Arbitration Act 1984 and its equivalents. It also ignores the fact that "expert not arbitrator" can be used in a contract in which there is no arbitration provision at all.
37 As McHugh JA commented in Legal & General Life of Australia v A Hudson Pty Ltd:[3]