49A Offence not to give certain information about commission
(1) An estate agent must not obtain, or seek to obtain, any payment from a person in respect of work done by, or on behalf of, the agent or in respect of any outgoings incurred by the agent unless -
(a) the agent holds a written engagement or appointment that is signed by the person (or the person's representative); and
(b) before obtaining the person's signature to the engagement or appointment, the agent (or an agents' representative employed by the agent) informed the person (or the person's agent or representative) that the commission to be paid to the agent under the engagement or appointment and any money to be paid by the person in respect of outgoings were subject to negotiation; and
(c) the engagement or appointment contains -
(i) details of the commission and outgoings that have been agreed; and
(ii) if a fee is to be calculated on a percentage basis, a statement of that fee expressed as both a percentage and as the dollar amount that would be payable on the reserve price or any other relevant amount set out in the engagement or appointment; and
(iii) a rebate statement that complies with subsection (4); and
(iv) a statement in a form approved by the Director as to where a complaint concerning any commission or outgoings in the engagement or appointment can be made; and
(v) anything else required by the Director; and
(d) the agent (or an agent's representative employed by the agent) gave the person a copy of the signed engagement or appointment.
Penalty: 100 penalty units.
(2) An estate agent or agent's representative must not destroy any document required by this section and must retain any such document for the prescribed period.
Penalty: 100 penalty units.
(3) If an estate agent takes any money in respect of commission or outgoings from any money held in trust by the agent on behalf of a person, the agent must give the person written notice of the amount taken, and why it was taken, within 7 days of taking it.
Penalty: 100 penalty units.
(4) A rebate statement complies with this subsection if it is in a form approved by the Director and it contains -
(a) a statement of whether or not the agent will be, or is likely to be, entitled to any rebate in respect of -