23 AFIG is a delegate of Australian Mortgage Securities Limited (AMS). AMS is the trust manager in relation to the ARMS II mortgage fund. The plaintiff is a trustee of the ARMS II mortgage fund. AMS delegates to AFIG the exercise of certain powers and discretions and performances of certain obligations that AMS has as trust manager for the ARMS II mortgage fund of which the plaintiff is a trustee (although James Chaytor in his affidavit of 22 May 2006 incorrectly states that AMS is trust manager for the plaintiff). Included in these delegated duties is the management and servicing of loans and mortgages originated by Royal Guardian Mortgage Corporation Pty Limited (Royal Guardian) one of which is the loan and mortgage which are the subject of these proceedings. Royal Guardian is a Tier 1 mortgage originator retained by AFIG, on behalf of AMS, to exercise certain powers and discretions and perform certain obligations that AMS has as trust manager for the ARMS II mortgage fund, including the origination of loans and mortgages (paras [3]-[6] Aff Chaytor, 22/05/2006).
24 Mr Chaytor, the Collections Manager for AFIG Wholesale Pty Limited (AFIG), prepared affidavits that were based upon documentation from AFIG and Royal Guardian. He had no personal knowledge of the transactions. Mr Tomasin had prepared affidavits and had personal knowledge of the transactions but he was overseas at the time of the trial. If Mr Tomasin had been able to give evidence, this Court would have had the benefit of Royal Guardian's knowledge of the transaction and the role of Mr Akkari.
25 When giving evidence and being cross examined Mr Chaytor answered the questions with an economy of words. While I accept that Mr Chaytor had no personal knowledge of the Yazgi transactions, he did not really turn his mind to assisting this Court. I accept his evidence so far as it went.
26 On about 11 November 2003 Royal Guardian received a home loan application form in which Yasin Yazgi and Sabah Yazgi were nominated as the borrowers. The application form indicated the Yazgi's sought to borrow the sum of $335,000. This application form disclosed that the referrer or broker was A & T Mortgage Group by "Akkari Sahr". There is an inconsistency as to the amount to be borrowed in the application form as on page four under Part B, $97,000 was sought to refinance the owner occupied residence, and a further $70,000 was sought for home improvements and investments. Thus, the total of the loan sought was only $167,000 not $335,000 (Annexure A, Aff J Chaytor, 04/12/2006). On 13 November 2003 an officer of Royal Guardian conducted a telephone interview with Mr Yazgi. There was no telephone interview with Mrs Yazgi.
27 In respect of loans and mortgages originated by Royal Guardian (similarly for all Tier 1 mortgages originators/managers) it was a requirement of AFIG's that before AFIG issued conditional approval of a loan and mortgage Royal Guardian completed and sent to AFIG's credit team the following documents: A Mortgage Purchase Application, Schedule 1 to the Mortgage Purchase Application, Schedule 2 to the Mortgage Purchase Application, a completed Mortgage Loan Servicing Calculator, and a copy of the Lenders Mortgage Insurance acceptance advice.
28 The Mortgage Purchase Application was the document by which Royal Guardian (similarly for all Tier 1 mortgage originators/managers) requested from AMS a prospective loan and mortgage. Schedule 1 to the Mortgage Purchase Application set out, among other things, the proposed borrower's or borrowers' names and address, the loan amount, the loan purpose, the mortgages' name and the security address. Schedule 2 to the Mortgage Purchase Application was a checklist from Royal Guardian which confirmed that Royal Guardian had completed steps, complied with requirements and held documents on its file as required by AFIG for a Mortgage Purchase Application to be submitted to AFIG. For example, at numbered point 7 of Schedule 2 Royal Guardian verified that it had obtained and held evidence of income of the borrowers on its file. The letter verifying Yasin Yazgi's employment is undated. It is written on Style Construction (Aust) Pty Limited letterhead and states that Yassin (sic) Yazgi had been working for Style Construction (Aust) Pty Limited since August 2002 as a carpenter and earned a gross weekly income of $1,450. The letter was signed by Mark Akkari. Coincidently, the employer of Mr Yazgi has the same last name as "the broker" Sahr Akkari. The Royal Guardian form states that Sabah was working at Compass Centre Fruit but the Royal Guardian Home Loan application dated 11 November 2003 form referred to Sabah's occupation as "home duties".
29 In relation to the checklist, Ms Bresovnik of Royal Guardian had indicated that there was a record of interview for each borrower on file, but no copy of such a record was actually attached. The loan purpose by now was expressed to be for three purposes, firstly, refinance an owner occupied property for $97,000, secondly, $25,000 for home improvements, and finally, $213,000 for future investment purposes. It is $213,000 required for future investment purposes that is of significance.
30 On 25 November 2003, and again on 2 December 2003 Mr Yazgi and Sahr Akkari entered into loan and fee agreements which were purported to have been executed by Mrs Yazgi. Prior to the loan agreement and mortgage being entered into Ms Jodie Kehane, a paralegal within the firm Webster O'Halloran & Associates a firm of solicitors (the solicitors), conducted the preparation and settlement of the loan and mortgage. Ms Kehane gave evidence and was cross examined. I found her to be a truthful witness and I accept her evidence.
31 On 15 December 2003, the solicitors received instructions from AMS, via Royal Guardian, to act in relation to the loan and mortgage documents. On 16 December 2003, Ms Kehane forwarded the letter addressed to Mr Y Yagzi and Mrs S Yazgi enclosing a loan agreement, mortgage, authority and undertaking, direct authority and a statutory declaration.
32 On 22 December 2003 Mr Yazgi and Sahr Akkari entered into a Deed of Loan which was purported to have been executed by Mrs Yazgi.
33 During late December 2003 and early January 2004, Ms Kehane received a number of telephone calls in relation to the loan and mortgage from a person she understood to be Mr Yagzi. He did not speak English very well and she had difficulty understanding what he was saying. Most of the time she would say to Mr Yazgi words to the following effect "I cannot understand you. You should get your solicitor or broker to contact Royal Guardian. I do not understand you, talk to them."
34 In early January 2004, Ms Kehane received by mail, an unwitnessed Mortgage, Loan Agreement, Borrowers Acknowledgement, Declaration by Borrower, Interpreters Certificate, Authority & Undertaking and Statutory Declaration and Direct Debit Request in respect of the loan. By the mortgage not being witnessed, she meant that the signatures of the borrowers were present on the mortgage but there were no signatures or other details in the spaces which were to be completed and signed by the witnesses to the borrowers' signatures. The sections at the bottom left of pages one and two of the mortgage were blank. This was not an uncommon occurrence. Ms Kehane said that she frequently received documents from borrowers, and even borrowers' solicitors, which had been signed by the borrowers but where the borrowers' signatures had not been witnessed. It was not her practice to make photocopy of these unwitnessed documents for her file.
35 On 8 January 2004, Ms Kehane had a conversation with Yasin Yazgi in which she advised him, speaking slowing and deliberately, of which loan and mortgage documents were outstanding in words to the following effect:
"I know it is difficult to understand but there are a number of documents outstanding including evidence of council and water rates and the Mortgage which has not been witnessed. You need to provide these to us so we can settle. You should talk to your solicitor."
36 Ms Kehane never spoke nor had any contact with Mrs Sabah Yazgi.
37 When Ms Kehane received a document which had been signed by the borrower(s) but not witnessed, it was her practice to notify the borrower(s) if they did not have solicitors acting for them or if they did to notify the borrower(s') solicitor that the document was not witnessed. She would then return to the borrower(s) or the borrower(s') solicitor the original signed but unwitnessed document. Before sending this document back she always drew a circle in pencil around the sections that should have been completed but were not; and sent a new "clean" document to be executed and witnessed to replace the document that was returned to her unwitnessed. On this new document she always marked with pencil crosses where the borrower(s) and witness were to sign and she placed "Sign Here" tags indicating where the borrower(s) were to sign. In short, both the deficient document and the newly drafted document were sent to the borrower.
38 It was the practice of Ms Kehane to send a new "clean" document because if she just sent the original document back the witness would not be able to actually witness the signature of the borrower(s) on the document. She sent the original signed but unwitnessed document back with the blank sections circled to show the borrower(s) where the problem with the original documents was in order to assist the borrower(s) in getting the "clean" version of the document witnessed.
39 In about mid January 2004, Ms Kehane received by mail copies of Bankstown City Council rates in respect of the property, Sydney Water bill in respect of the property and the witnessed mortgage documents.
40 The document headed "Declaration of Borrower" (Ex B6) is noteworthy. The borrower was specified to be only Yasin Yazgi yet the form was purportedly signed by Yasin and Sabah Yazgi. Paragraph one is left blank but should have been completed. Paragraph [2] states that "I have received independent legal advice regarding the loan and security referred to in paragraph 1". Paragraph [1] does not refer to any loan and security documents. Perhaps the highlight is at paragraph [3] where Mr Yazgi states:
"After receiving that advice I have freely and voluntarily signed the following documents:
(a) N.S.W Driver's Licence No. ...............
(b) Medicare No. ...............
(c) Commonwealth Account No. ................"
41 Had Ms Kehane read this document she would have realised that it was incomplete, uncertain as to whether it applied to one or both Yazgis and more importantly that some of its contents were nonsense and this meant that whoever filled out this form has little or no understanding of what he or she was declaring to be true.
42 Ms Kehane gave evidence and was cross-examined. When she was asked if she understood that Sahr Akkari was the broker sponsoring the transaction, she replied that she did not know then and did not even know that now. Ms Kehane was asked to assume that Mr Akkari was the broker and whether it was quite unusual for the broker sponsoring the transaction to receive 50 percent of the proceeds. She agreed that it was in fact, more than unusual; it was cause for some real inquiry (t 45.55). Likewise, Mr Chaytor agreed it would be unusual for a broker propounding a loan application to be a recipient of 50% or more of the funds (t 18.56).
43 I accept that Ms Kehane acted for Permanent Custodians not the Yazgis. Prior to her receiving the signed documents, Ms Kehane had several conversations with Mr Yazgi. She could not understand him but referred him to a solicitor or broker. Next Ms Kehane received the unwitnessed loan documentation and mortgage documents which she returned to Mr and Mrs Yazgi with an explanatory letter and fresh copies of documents to be witnessed. After this she received another phone call from Mr Yazgi. Again she could not understand him. While Ms Kehane never personally spoke to Sabah Yazgi, she did address the letters to both Yasin Yazgi Sabah Yazgi and received signed documents purportedly from Sabah Yazgi and Yasin Yazgi in return. But when Ms Kehane received the nonsensical Borrowers acknowledgment form where Mr Yazgi declared that after receiving independent legal advice regarding the loan and security documents, he freely signed a New South Wales driver's licence, Medicare and a Commonwealth Bank account, she should have become concerned.
44 Had she read that declaration she would have appreciated that the borrower had not understood what he had signed and that declaration was meaningless. It also would have been clear that Mr Yazgi had not received independent legal advice. The declaration, even though it had a signature purporting to be that of Sabah Yazgi, does not refer to her. It should have been even clearer to Ms Kehane that Mrs Yazgi had not received legal advice. In my view these events, particularly the last one, should have been enough to put Ms Kehane on notice that something was wrong and a more detailed check was warranted. A more thorough check would have revealed that the broker was to receive over half the proceeds of the loan, that Mrs Yazgi had never actually been interviewed and that no-one had ever spoken to her. Had someone in the hierarchy of processing made personal contact with Mrs Yazgi, as required in the AFIG guidelines it would have been apparent that she knew nothing of the loan.