THE FACTS
14 Most of the facts were not in dispute and I will set them out in chronological order. In some cases there were differences about precisely when a particular event occurred, but as the differences were not material to the parties' respective cases they were not explored in cross-examination or submissions. The disputed issues of fact primarily relate to the two issues of whether Mr Hajdinjak was a co-inventor with Mr Scott of the CWS invention and of whether there was an agreement between Mr Scott and Mr Hajdinjak about the ownership of the patent to be applied for in relation to the CWS invention as a result of a conversation on 7 February 2005. To maintain the narrative I will identify the nature of the dispute with respect to those matters in this section of my reasons, but I will set out my findings in a section dealing with the evidence of the key witnesses.
15 Mr Scott commenced his working career in the dairy industry in New Zealand in the late 1960s. He said, and I accept, that over the years he became familiar with the techniques used in the industry to treat dairy products to remove from them undesirable components and to refine the finished product. He also became familiar with the combinative qualities of dairy products and with the techniques used to combine dairy products with other products, including the creation and use of emulsifiers. In 1987, he started working with distilleries that produced cream liqueur products and since that time he has been, as he put it, and I accept, "heavily involved" in developing and improving cream liqueur products.
16 Mr Scott described the difficulties associated with producing cream liqueur products. I accept his description which I summarise below.
17 Cream and alcohol are non-combinative substances and emulsifiers are required to assist in the combination process. An emulsifier is a chemical ingredient which is designed to bind together substances such as oil and water which are normally non-combinative. There is also a further difficulty with cream liqueur products in that cream can deteriorate and breed organisms in the manufacturing process. Mr Scott said, and I accept, that cream liqueur products can be made from various base products, each of which has advantages and disadvantages in terms of the cost of production, flavour, texture and tax implications. Mr Scott identified the potential base products for cream liqueur products as grape (wine) spirit, ethanol, brandy (which contains grape and other compounds) spirit, wine (untreated) or wine products (treated wine).
18 In 1998, Mr Scott moved to Australia and he established MSC in 2001. He has been a director and employee of the company since that date. After he moved to Australia, Mr Scott began working in association with a company called Taste Master Pty Ltd ("Taste Master"). At the time, Taste Master was a supplier of flavours and emulsifiers to the food and beverage industry. Mr Andrew Fotheringham was the chief executive officer of Taste Master. Mr Scott helped Taste Master to manufacture blends, flavours and emulsifiers. From at least August 2002, Taste Master supplied flavours to Bacchus.
19 In about August 2002, Mr Fotheringham suggested to Mr Scott that he contact Mr Hajdinjak at Bacchus. The purpose of Mr Fotheringham's suggestion was to involve Mr Scott in the possible development by Bacchus of its own cream liqueur product. The benefit to Taste Master in such a development was that it could then sell its emulsifiers and increase the sale of its flavours to Bacchus.
20 Mr Scott and Mr Hajdinjak met on 8 August 2002. After a number of discussions, an agreement was reached between Taste Master, Bacchus and Mr Scott on behalf of MSC. In broad terms, Taste Master agreed to provide the major plant and equipment for the establishment of a cream liqueur plant, Bacchus agreed to maintain and install the plant and equipment, and Mr Scott on behalf of MSC agreed to act as project manager in relation to the design and installation of the plant. Mr Scott also agreed to provide his know-how and recipes, processes and testing procedures. Under the agreement, Bacchus was bound to purchase its emulsifiers and flavours from Taste Master and Taste Master was to retain ownership of the plant and equipment and process. Mr Hajdinjak said that the plant and equipment was in fact returned to Taste Master in 2008 and that it was replaced by Bacchus at that time. The new cream liqueur plant was paid for by Bacchus and installed in 2008.
21 The plant and equipment provided by Taste Master was installed in Bacchus' factory between March and June 2003. Mr Hajdinjak said that Bacchus spent approximately $100,000 on the new cream liqueur plant, including arranging (and paying for) the installation of the relevant utilities.
22 Mr Scott designed and installed the plant and equipment at the factory and for this work he was paid an amount of approximately $10,000 by Taste Master in the first half of 2004. He also provided ongoing assistance to Bacchus by way of writing recipes, varying recipes where necessary, inventing emulsifier compositions for Taste Master which could be used in the Bacchus products, and advising on and writing product manufacturing processes and product testing procedures. Taste Master paid MSC a commission for the additional sales of emulsifiers and flavours which it sold to Bacchus after the establishment of the cream liqueur plant. Among the emulsifiers Mr Scott developed for Taste Master, which that company then supplied to Bacchus, were those emulsifiers which became known as Max 1, Max 2, Max 3, Max 4 and Proemul.
23 As I have said, the 593 Patent relates to an invention involving a process for the production of clean wine spirit. The background to the invention according to Mr Scott is as follows. In early 2004, Bacchus was using a spirit base for its cream liqueur products which was expensive. A wine base was less expensive than a spirit base, but there were problems associated with a wine base because of the very low alcohol content and the presence of a wine aftertaste. According to Mr Scott, in January 2004 Mr Hajdinjak asked him to investigate the possibility of developing a less costly process for making cream liqueur products.
24 Mr Scott set about trying to develop a process for making a clean wine spirit which had no acidity, flavour or odour, a clear appearance, no excess tartrates, stability, pH neutrality and alcohol at about 22%. From February 2004, Mr Scott carried out a number of investigations and trials and eventually he came up with a process which involved the following key steps:
(1) nano filtration which is the separation of components by their molecular weight;
(2) ion exchange which results in a product which is pH neutral and from which more minerals have been removed; and
(3) charcoal filtration and carbon filtration which results in the removal of the wine flavours.
25 This staged filtration process is the CWS invention described in the specification to the 593 Patent. It resulted in the production of a clean wine spirit which had the attributes referred to in the preceding paragraph.
26 Mr Hajdinjak said that prior to 2003 all of the products produced by Bacchus used a grape spirit base. He said that a grape spirit base gave rise to problems in that impurities in the base caused the taste and flavour of the product to change over time in the bottle. From 2000, Mr Hajdinjak began research on how to produce an impurity-free or "clean" grape spirit base to incorporate into Bacchus' products. He was aware of the typical processes for developing a grape wine spirit. He was also aware of various filtration methods and he conducted research on the internet and had discussions with various winemakers. He had discussions about various filtration methods with Mr Scott in late 2003 and early 2004. Mr Hajdinjak said that he carried out a test at Bacchus' factory involving the process of reverse osmosis filtration. By June 2004, he and Mr Scott had discussed the key steps of the CWS invention, namely, nano filtration, ion exchange and carbon filtration.
27 In reply to Mr Hajdinjak's evidence, Mr Scott denied that Mr Hajdinjak had any involvement in the development of the CWS invention. He said that Mr Hajdinjak never said anything to him to suggest he knew anything about the processes of nano filtration or ion exchange, or that he had any suggestions for solving the problems with a grape wine base. Nor did he say anything about researching the problems or that he had carried out a test involving reverse osmosis filtration.
28 It is convenient in the context of considering the evidence as to who created or formulated the CWS invention to mention at this point the evidence of Mr Robert Morton. Mr Morton was employed by Bacchus between January 2004 and late 2009. He worked for the company first as Product Manager and then as General Manager, Operations. He was involved in all day-to-day manufacturing issues at Bacchus and all new projects as the business expanded.
29 Mr Morton was called as a witness by Neobev and he was cross-examined by counsel for Bacchus. Although it was suggested to Mr Morton in cross-examination that he had reason to bear a grudge against Bacchus, that suggestion was denied by him and not otherwise established. I found Mr Morton to be a reliable witness. His evidence was fairly general, but I accept it for what it is worth. It establishes the following.
30 In early 2004, Bacchus was producing a product called "The Bushfire" and it had an ethanol alcohol base. That product was being phased out and being replaced by a product called "Bacchus Cream", which also had an ethanol alcohol base. Both these products were made to recipes and production processes written by Mr Scott. Bacchus had a small cream liqueur plant and Mr Scott was heavily involved in formulating recipes, processing instructions, product specifications and testing procedures, and changes to these documents and activities. Mr Scott was the person who was solely in control of recipes.
31 In early 2005, Mr Morton was told by Mr Scott and Mr Hajdinjak that the product Bacchus was producing on a spirit base was too expensive because of excise duties and that Mr Scott was working on developing an alternative base for the cream liqueur product.
32 Mr Morton said that he heard or saw nothing to suggest that Mr Hajdinjak contributed to the CWS invention and he said that Mr Hajdinjak did not and could not have conducted any tests by using Bacchus' reverse osmosis plant. For reasons I give below (at [97]), I think any such test (if it occurred) was inconsequential.
33 In 2007 or 2008, Mr Morton was involved in purchasing improved cream liqueur plant and equipment which he described as, in essence, a larger version of the smaller plant Mr Scott had designed.
34 I return to the narrative of events.
35 Mr Scott said that after he had developed the key elements of the CWS process, he approached Mr Hajdinjak and told him of the process. It was clear to Mr Scott and Mr Hajdinjak that to implement the process it would be necessary to purchase plant and equipment and to obtain finance for that purpose.
36 On Neobev's case as to ownership of the 593 Patent, the period from about March 2004 to February 2005 is important. It is during this period that on Neobev's case there were negotiations about who would own the patent to be sought for the CWS invention and final agreement was reached on that matter. It is Neobev's case that on 7 February 2005 an agreement was reached between Mr Scott on behalf of MSC and Mr Hajdinjak on behalf of Bacchus about the ownership of the CWS invention and the patent to be sought in relation to it. It is not in dispute that during this period Bacchus applied for and obtained a government grant to fund the implementation of the invention.
37 In 2004 and 2005, Mr Bernie Kelemwork was employed by Bacchus as an accountant and project manager.
38 On 17 August 2004, Mr Scott and Mr Kelemwork met with a Mr Richard Barnes of AusIndustry for the purpose of discussing a government grant to fund the implementation of the CWS invention. Mr Scott and Mr Kelemwork made a presentation to Mr Barnes of the nature and benefits of the CWS invention and the funds needed to develop it. Mr Barnes told Mr Scott and Mr Kelemwork that the application for a grant would be more favourably received if the applicant for the grant had a patent for the process.
39 In late August and early September 2004, Mr Scott and Mr Kelemwork worked on the application for a government grant.
40 Bacchus was to be the applicant for the government grant and, based on what Mr Barnes had said, its chances of receiving the grant would be improved if it held a patent over the CWS invention.
41 On 29 October 2004, Mr Kelemwork wrote by email to Mr Scott and said, among other things:
The outstanding items are:
1) Patent application - addressing the patent issue is very crucial for the out come of the grant process.
…
Therefore, I need the resolution of the above points as soon as possible. It would be a shame if we lose the grant (after spending so much time and effort) because of the above issues.
Max, I know you are busy, but I need you and Damien to get together and finalise the Patent issue.
…
42 Bacchus made the application for a government grant in November 2004 and it was advised of the success of its application in December 2004. The grant was for an amount of up to $335,748.
43 It is convenient to mention at this point that to obtain the grant Bacchus was required to enter into an agreement with the Commonwealth of Australia, which it did on 31 January 2005. One of the general conditions in the agreement was that Bacchus was prohibited from dealing with or creating any encumbrance over the project intellectual property without the prior written consent of the Commonwealth.
44 In about November 2004, Mr Scott and Mr Hajdinjak exchanged draft written proposals for the sharing of "Patented intellectual property for CWS Technology". The draft written proposals were as follows:
(1) Ownership of the intellectual property 60% to Bacchus and 40% to Mr Scott with a similar sharing of any future royalties from the sale of the new technology to a third party. Bacchus to be exempt from any royalty payments for the use of the developed technology.
(2) As in (1) above, but with a 50%/50% division of ownership.
(3) Ownership of the intellectual property to Bacchus which will own the patent "outright" with "[t]he profits from products made under contract, toll processed, sold to other users or if the technology is on sold, will be split 60% Bacchus Distillery and 40% Max Scott Consulting Pty Ltd". The draft agreement also provides that products made and sold through the Bacchus distribution network were to be exempt from the payment.
45 Mr Hajdinjak prepared the documents containing the first two proposals and Mr Scott the document containing the third proposal.
46 Mr Scott accepted that during this period he did at one stage propose that Bacchus have sole ownership of the CWS invention and he said that on 21 November 2004 he sent an email to Mr Hajdinjak in the following terms:
Re Agreement
I have changed the IP contract around slightly, as the way I read the documents, to get the grant money you need to own the IP. I will sign it over to you totally, but this will mean you have to patent the IP through the grant.
I have put the IP down as the various technologies we have or are going to use.
I have tried to clarify which products and manufacturing for which company will be involved.
I have also changed the percentage to 60/40 as I will be doing the work under your direction from the grant monies.
Please give me your thoughts on this proposal.
47 Mr Scott said that he put this proposal forward because he understood that Bacchus needed to own the intellectual property to get the government grant and he was prepared to transfer the ownership of the patent provided Bacchus agreed to give him 40% of the profits.
48 It is convenient at this point, before dealing with the alleged conversation on 7 February 2005, to outline the history of the patents with respect to the CWS invention. That history was established by the evidence of Dr Marcus Caulfield and is not in dispute.
49 Dr Caulfield is a patent attorney and partner of FB Rice. FB Rice is a firm of registered patent and trademark attorneys. Bacchus retained FB Rice in relation to various applications it made for trademarks and patents.
50 Dr Caulfield gave evidence for Bacchus. His affidavit was tendered and he was not required for cross-examination. His evidence establishes the following.
51 Bacchus' retainer of FB Rice in relation to patents and trademarks commenced in September 2004 and came to an end when administrators were appointed to Bacchus on 9 September 2013. FB Rice maintained six patent files in relation to Bacchus, all of which related to the CWS invention. Dr Caulfield was responsible for those files after April 2009. Four of the files related to applications made in Australia, and the other two related to applications made in New Zealand.
52 Mr Scott and Mr Kelemwork provided instructions to FB Rice concerning the patent files with the former providing the bulk of the instructions, including all of the technical instructions concerning the CWS invention. FB Rice had instructions that Mr Hajdinjak was a co-inventor of the CWS invention. Bacchus paid all of FB Rice's fees in relation to the patent files.
53 FB Rice's Australian provisional file was opened in September 2004 and Bacchus entered into a written engagement with FB Rice at that time. Mr Scott and Mr Kelemwork met with representatives of FB Rice on 3 September 2004. The representatives of FB Rice were told that Bacchus was to be the applicant for the patent and that Mr Scott and Mr Hajdinjak were the inventors. They were told that Mr Scott and Mr Hajdinjak had been working on the project for about a year.
54 Mr Scott and representatives of FB Rice met on 23 November 2004 and the latter were told that the provisional specification was to be filed in the name of Bacchus.
55 On 24 December 2004, FB Rice sent a second draft of a provisional specification to Mr Scott for his review. On 9 February 2005, Mr Scott contacted FB Rice and told them that the provisional specification did not require any major changes. There is a note that Mr Scott told FB Rice that the provisional specification was to be filed in the name of Bacchus. There is also a note by a representative of FB Rice to the effect that the file was to be under Mr Scott's name until the "assignment with Bacchus completed". This note is crossed out.
56 There is a note by a representative of FB Rice that Mr Kelemwork contacted her on 12 April 2005 and advised her, among other things, that Mr Scott was the only inventor and that the application was to be filed in the name of Bacchus.
57 FB Rice filed a provisional application for the CWS invention in the name of Bacchus on 13 April 2005.
58 FB Rice wrote to Bacchus by letter dated 13 October 2005 advising it that the final and non-extendable deadline for filing a further patent application claiming priority for the provisional patent application expired on 13 April 2006.
59 Mr Scott met with representatives of FB Rice on 5 December 2005.
60 In early 2006, Bacchus instructed FB Rice to file an International Patent Cooperation Treaty application ("PCT Application") claiming priority from the provisional application, an application for an Australian Standard Patent and an application for a New Zealand Standard Patent. FB Rice did that on 13 April 2006 and, in each case, Bacchus was the applicant or nominated person and Mr Scott and Mr Hajdinjak were named as the inventors. FB Rice sent copies of the applications to Bacchus and copies to Mr Scott. A copy of the PCT application was seen by Mr Scott and approved by him.
61 The New Zealand application for a standard patent, unlike the Australian application, required a statement of the names of the inventors and the applicant's right to apply for the patent. In the case of that application, the inventors were identified as Mr Scott and Mr Hajdinjak, and Bacchus' right to apply for a patent for the invention was said to be, "by virtue of assignment".
62 There were difficulties with the application for the New Zealand Standard Patent and that led to an application for a Divisional Patent. It is not necessary to set out the details. Both applications led to the grant of Letters Patent to Bacchus in April 2009.
63 In relation to the Australian Standard Patent, an application was made by FB Rice on behalf of Bacchus for a modified examination. A Notice of Entitlement was also filed by FB Rice stating that Bacchus was entitled to the invention, "by virtue of a contract of employment".
64 The modified Australian Standard Patent Application was accepted by the Patents Office and Bacchus and Mr Scott were asked to advise if there were any details, including the identity of the applicant and the inventors, which were incorrect. No such advice was given to the Patents Office.
65 On 16 June 2011, Letters Patent in relation to the CWS invention were granted naming Bacchus as the patentee and Mr Scott and Mr Hajdinjak as inventors.
66 In May 2011, Mr Scott, on behalf of Bacchus, instructed FB Rice to file an application for an Australian Divisional Patent. An application was filed and became 999 Patent Application. A Notice of Entitlement filed in connection with the application stated that Bacchus was entitled to the invention, "by virtue of a contract of employment".
67 I turn now to the alleged conversation about the ownership of the CWS invention between Mr Scott and Mr Hajdinjak at Bacchus' factory on 7 February 2005. Mr Scott said that Mr Hajdinjak said to him that it was necessary to solve the "patent issue" and they discussed the ways in which that might be done. Mr Scott's evidence was that Mr Hajdinjak said:
Can we agree to put the patent in the name of Bacchus to suit the grant application, but we will in fact jointly own the patent? In return, Bacchus will pay you 5c per litre for clean wine spirit sold.
Mr Scott said that he replied as follows:
I would want 10c a litre where the clean wine spirit was being sold outside of being used at Bacchus. I also want to have the ability to have to use the clean wine spirit for other purposes and for other people who might want to buy it. Other people might want to buy the process of making clean wine spirit and I want to be able to sell that to them and support it without having Bacchus involved.
Mr Scott said that Mr Hajdinjak said in response:
OK let's agree on that basis.
68 Mr Hajdinjak denies having this conversation with Mr Scott. He said that he believed at all times that Bacchus owned the patent. Mr Hajdinjak said that he was prepared to recognise Mr Scott's contribution, but he said that how that was to be done was not resolved in February 2005. Mr Hajdinjak produced the project diary for 27 February 2005 which contained a note to the effect that the patent would be 100% owned by Bacchus and that there would be a separate agreement between "Max and Damien. Will haggle". The identity of the author of this note and the author's knowledge of the negotiations between Mr Scott and Mr Hajdinjak was not made clear by the evidence.
69 Mr Scott said that he went to see Mr Kelemwork on the same day (i.e. 7 February 2005) and told him what he had agreed with Mr Hajdinjak. The fact of a meeting on 7 February 2005 between Mr Scott and Mr Kelemwork is confirmed by an email Mr Kelemwork sent to Mr Scott the following day (i.e. 8 February 2005) in which he said:
Following on our meeting yesterday (and in addition to the email I sent earlier), below are things that we need to finalise in the coming weeks:
…
2. Preparation of a legal document for the agreement between the two companies on the sharing of the IP to be developed. You are to prepare this document - the cost will be covered by the grant.
3. The IP pending application to be finalised with the automies [sic., authorities] as soon as possible - you are to contact Helen and finalise the last stages.
70 Mr Scott did not prepare the legal document which it was contemplated that he would prepare.
71 Between about March 2005 and June 2006, Mr Scott designed a plant capable of performing the process which was the subject of the CWS invention. The plant was installed in Westend's Winery at Griffith and later moved to Bacchus' factory, and then later still moved to Davidson Beverages' premises in Dandenong South which company operated the CWS plant on Bacchus' behalf. From 2008 to the date Bacchus went into administration, clean wine spirit was produced by Davidson Beverages. Bacchus continued to purchase the emulsifiers and flavours it used in its cream liqueur products from Taste Master until it went into administration.
72 Mr Hajdinjak said that he did not agree the benefit which was to be given to Mr Scott for his role in developing the CWS invention until early 2006. At that time, a royalty rate calculated on each litre of product produced by the clean wine spirit process was agreed.
73 On 8 June 2006, Mr Scott sent an email to Mr Hajdinjak in which he referred to the fact that the clean wine spirit plant was nearing the end of commissioning and would start producing a product from the unit. He said that he would like to agree on the terms "we discussed some months ago". He set out what he said was the basis of what he and Mr Hajdinjak had discussed. He said that he would prepare a legal document if Mr Hajdinjak agreed. He then set out various terms involving the payment of a "royalty" by Bacchus to the Scott interests of a number of cents per litre of finished product produced by the clean wine spirit process. The amount of the royalty varied depending on whether the clean wine spirit process was used to make product for Bacchus or sold outside "the Bacchus and related companies' sphere". The royalties were to be paid quarterly into the Scott Family Trust. I will refer to this email as the June 2006 royalty agreement.
74 There is no evidence that there was a written response to this email and Mr Scott did not arrange for a legal document to be prepared.
75 Mr Scott, through the Scott Group Pty Ltd, did start sending invoices to Bacchus for royalties calculated on the agreed basis. This continued until Bacchus ceased production in August 2013.
76 Mr Hajdinjak said that in the second half of 2006 he and Mr Scott agreed that the Scott Group would invoice on the basis of 10 cents per litre of clean wine spirit, but that the Scott Group would remit 5 cents per litre to a company called Split Two Pty Ltd ("Split Two"). Mr Hajdinjak was a director of Split Two and according to him the payment was made in recognition of his contribution to the invention of the CWS process. Mr Scott acknowledged this arrangement, but said that Mr Hajdinjak did not say that he was a director of Split Two or that the payment was to be made in recognition of Mr Hajdinjak's role as an inventor.
77 In February and March 2012, a two page document entitled "Agreement between BDS International and Scott Group for the processing of clean wine spirit" was prepared and was signed by Mr and Mrs Scott on behalf of the Scott Group and Mr Hajdinjak on behalf of BDS International.
78 "BDS International" was described in the document as:
… a manufacturer of alcoholic beverages, which is mainly based on clean wine spirit, with packing facilities and distribution throughout Australia.
79 BDS International is now known as "Bevtek Ltd" and it holds all the shares in Bacchus.
80 "Scott Group" was described as:
… the mother company of Max Scott Consulting, which specialises in research and development and intellectual property for the alcohol and food industries.
81 In a section entitled "Background", the agreement states that an agreement was worked out where Max Consulting would pass the IP to BDS International and that in return Scott Group would receive a royalty on each litre of clean wine spirit produced. Reference is also made to the "patenting of this process so as to protect the IP". This resulted in the 593 Patent. By its terms the agreement was designed to replace the June 2006 royalty agreement.
82 Under the heading "Price Schedule" there is a reference to a review and consequential increase in the royalty rate in August 2011. There is a clause which provides for future reviews to take place every two years with the next review to take place in August 2013.
83 Under the heading of "Terms of Payment" the following appears:
…
Should Bacchus sell the process to another company, the royalty on that line would be at 10 cents per litre of finished product.
The agreement will remain in place for 20 years from the date of issue of the patent.
Should Bacchus sell to another company or change its name, it will continue to honour this agreement.
84 I will refer to this agreement as the March 2012 royalty agreement.
85 Although the evidence is not entirely clear, it seems that Taste Master paid MSC a commission - 50% of Taste Master's profit earned - for the additional emulsifiers and flavours which it sold to Bacchus after the establishment of the cream liqueur plant for Bacchus.
86 The evidence as to the payment of fees to Mr Scott and MSC establishes the following:
(1) Taste Master paid MSC the amount of approximately $10,000 in the first half of 2004 in relation to the establishment of the cream liqueur plant and the ongoing commission of 50% of Taste Master's profit earned.
(2) Mr Scott visited three wineries in early 2004 in relation to the invention. The expenses were expenses of MSC and that company was reimbursed by Bacchus.
(3) Bacchus paid MSC fees calculated by reference to an hourly rate for work done between early 2005 and mid 2006.
(4) The royalties paid by Bacchus to the Scott interests in and after 2006 appear from the invoices to have been paid to Scott Group Pty Ltd.
87 Bacchus produced a number of products which were based on the Bacchus cream. In relation to each of these products, the key documents were a recipe, a process instruction and standard operating procedures for manufacturing them, and a testing specification and laboratory procedures for analysing them. The confidential information and copyright claim relates to documents of this nature.
88 A recipe is a list of the key ingredients that make up the product when it is manufactured in a batch of a particular size. They are sensitive documents and part of the core "know-how of the business". A specification is a set of parameters which lay down the boundaries for the acceptable physical characteristics of an end product. The process instruction for a particular product is a set of instructions regarding the sequence in which the ingredients that make up the product are to be combined to ensure that the product is produced with the necessary taste, consistency and stability.