REASONABLE STEPS TO NOTIFY
39 However, the Minister contends that the prerequisite of notification is not absolute. It is said that procedural fairness requires only that reasonable steps be taken to notify a visa holder before exercising the discretion to cancel the visa. Thus, to send a notice of intended cancellation to the last address of a visa holder known to the Minister is said to be a reasonable step if that address is in fact an address of the visa holder. When that last address is the address of a close relative, such as a parent of the visa holder with whom the visa holder had expressed an intention to live, the Minister says that would also be a reasonable step: see Osborne v The Minister (supra) at [20].
40 The question that arises in the present case, however, is whether, assuming that the Minister, or the Department, had taken all reasonable steps available on the information and material available to notify a person, that would be sufficient in circumstances where that information and material is, in fact, wrong or false. That is to say, where notice is sent to an address that was believed by the Minister or his officers, on reasonable grounds, to be the current residential address of a visa holder, does that satisfy the prerequisite of procedural fairness, when the address has never in fact been an address of the visa holder?
41 A further question, in the present case, may be whether the Minister, or the officers of the Department, did in fact take all steps reasonably open to them in circumstances where they failed to call the telephone numbers of the Respondent that were available to them and failed, contrary to MSI-254, to obtain acknowledgement of receipt of the letters sent by registered mail.
42 The author of the Departmental Submission, a case officer of the Visa Cancellation Unit in Perth of the Department, recognised that notification to the Respondent of the intention to consider cancelling his visa was required. Paragraph 8 of the Departmental Submission was as follows:
'Mr GEORGE was notified by mail at 9 Sykes Cove Clarkson WA 6030 on 2 October 2001, of the intention to cancel the visa held by him pursuant to s.501 of the Act. That correspondence was returned to sender on 4 December 2001. He was again notified by mail on 18 February 2002, at his last known address of 42 Eucumbene Crescent Joondalup WA 6067, of the intention to cancel the visa held by him pursuant to s.501 of the Act. The cancellation ground was set out in the notice and he was invited to submit any comment that he believed relevant to the consideration of the issue of visa cancellation. Mr GEORGE has not responded to the invitation.
A copy of the Notices of Intention to Cancel given to Mr GEORGE are at Annex D.'
43 The document at 'Annex D' was a letter dated 18 February 2002, addressed to the Respondent at 42 Eucumbene Crescent, Joondalup WA 6027, which said, inter alia:
'It has come to the attention of the Department that this visa may be liable for cancellation by the Minister under section 501 of the Migration Act 1958 (the Act)… I have attached the full text of s 501 for your information.
Before the Minister considers whether to cancel your visa under subsection 501(2), you are provided with an opportunity to comment. Matters to be taken into account include the following:
· Your substantial criminal record and/or
· Your past and present criminal conduct
· Your past and present general conduct
In reaching a decision whether to cancel the visa the Minister may have regard to the matters noted above and the attached Minister's Direction No 21 titled 'Direction under Section 499 - Visa Refusal and Cancellation under Section 501 Migration Act 1958'.
In preparing your comments please read fully and carefully the contents of the Minister's Direction. You should address each and every topic that you feel applies to you or is relevant to your circumstances. You may also provide any further information, apart from those considerations listed in the Minister's Direction, that you feel the Minister ought to be aware of and take into account.'
44 The communication of 2 October 2001 referred to in the Departmental Submission was in similar terms. The clear inference to be drawn from the terms of the extract from of the Departmental Submission, as set out above, is that 42 Eucumbene Crescent, Joondalup was an address of the Respondent and that, the communication of 18 February 2002 not having been returned, the Minister should proceed on the basis that the Respondent did not wish to respond to the invitation to comment.
45 In his affidavit of 7 March 2003, the Respondent stated that he had never lived at 9 Sykes Cove, Clarkson, although he understood that his one time partner, Ms Huxley, had lived there whilst he was in prison in 2001. He also said that the address at 42 Eucumbene Crescent was the house of a long term friend and acquaintance and that he went to live at that address from about March 2002, when he resumed his relationship with Ms Huxley. He said that he continued to live there until he was detained in November 2002.
46 The Minister did not challenge those assertions. It was never suggested to the Respondent that he had in fact received the communication of 18 February 2002 and it was not suggested to the primary judge that a finding should be made that the Respondent had ever received either of the communications referred to in the Departmental Submission or that either of those addresses was an address of the Respondent at any time before March 2002. In those circumstances, this appeal should be determined on the footing that the Respondent did not in fact receive either communication and, accordingly, that the clear inference to be drawn from par 8 of the Departmental Submission at [42] above, was wrong.
47 On the other hand, the author of the Departmental Submission had some basis for including a paragraph that could give rise to that inference. On 9 February 2003, after the communication of 2 October 2001 had been returned undelivered, the Department received a facsimile communication from an officer of the West Australian Police. The facsimile communication included the following:
'As per telephone conversation on 8th February, 2002 I am faxing the following information in relation to one:
Gavin Sean GEORGE
…
GEORGE is currently residing in Western Australia, but was born in South Africa and is not an Australian citizen.
I have spoken to Senior Constable Leesa SMITH who has had previous dealings with GEORGE and has notified your office in the past.
…
GEORGE is a repeat offender and has quite a substantial record for the short period he has been in Western Australia.
GEORGE is currently residing at 42 Eucumbene Crescent, Joondalup.
His contact phone numbers are: 041 5401965
9301 4209
…'
48 On the basis of that facsimile, the letter of 18 February 2003 was sent to the address at Joondalup. There was no reason for the author of the Departmental Submission to doubt the correctness of the statements contained in the facsimile from the police officer. On the other hand, no step was taken to verify the statements. The letter of 18 February 2003 was sent by certified mail and was apparently not returned. However, no evidence was put before the primary judge as to the system in relation to such mail. In particular, there was no evidence that such mail might only be collected from the Post Office by the addressee. It would have been a simple matter to endeavour to communicate with the Respondent by way of the telephone numbers set out in the facsimile, to verify receipt of the letter.
49 It is against the background of those facts that it is necessary to assess whether procedural fairness was accorded to the Respondent. The Minister does not suggest that any inference should be drawn that the Respondent in fact received the letter of 18 February 2003. Rather, as has been said, the matter proceeded on the basis that the Respondent had not received the letter and that the police officer was mistaken in his assertion that, as at 18 February 2002, the Respondent was residing at the Joondalup address. It may well be that the mistake of the police officer was a reasonable one, given that the house at Joondalup was the house of a long-term friend and acquaintance of the Respondent. The police officer may have seen the Respondent at that address and erroneously concluded that it was his residence. Be all that as it may, however, the fact remains that the Minister proceeded on the erroneous assumption that the Respondent had been notified of the Minister's intention to consider cancelling his visa when in fact he had received no notification of such a possibility.
50 The first question is whether it is necessary to enquire beyond the material and information that was available to the Minister or the Departmental officers; is it sufficient if the Minister has acted reasonably in assuming, on the basis of the information and material available, that a visa holder has been notified of the proposal to cancel the person's visa? Clearly, if that information and material is wrong and the person has not been notified, it would be objectively unfair for a decision to be made, because the person will not in fact have been afforded the opportunity of being heard: see R v Criminal Injuries Compensation Board; Ex Parte A [1999] 2 AC 330 at 345E.
51 On the other hand, looking at the matter from the point of view of the Minister, it may have been perfectly reasonable for the Minister to have assumed, on the basis of the incorrect or false information or material available, that the visa holder had been notified of the intention to consider cancellation and had chosen not to exercise the right to be heard on that question. In a sense, the decision could then be described as subjectively fair although, objectively, the process was unfair.
52 Where a decision is based on information or material that, unbeknownst to the decision-maker, is false or incorrect, that may not give rise to jurisdictional error, even though the decision may be objectively unfair, so long as there was in fact information or material before the decision-maker on which the decision could be based.
53 However, different considerations arise where, for whatever reason, a visa holder has not in truth been afforded the right to be heard. Where the Minister believes, erroneously, albeit on reasonable grounds, that a visa holder has been notified and proceeds on that untrue basis, there will be an error. The question is whether that error is a jurisdictional error. In order to determine whether a particular order is jurisdictional, it is essential to consider the relevant statutory context: see Project Blue Sky Inc v Australian Broadcasting Authority (1998) 194 CLR 355 at 374, 389-391 and Plaintiff s157 of 2002 v Commonwealth of Australia [2003] HCA 2 at [25- 26], [37], [69] and [76 - 78]. In circumstances where a visa entitles the holder to permanent residence in Australia and cancellation will render that person liable to detention and removal from Australia, a mistake as to whether the person has been notified of the intention to consider cancelling the visa is a very significant one. Such a mistake will be even more significant if the consequences of the cancellation of a visa entitling the holder to permanent residence in Australia may include separation from his family and removal to a country with which he no longer has any social connection. Such a mistake, acted upon as it was here, must be regarded as going to the jurisdiction of the decision-maker to cancel the visa where procedural fairness is required before doing so. Failure to do so will normally involve jurisdictional error, notwithstanding that what occurred was subjectively fair from the point of view of the decision-maker, because, on the material and information available to the decision-maker, it was reasonable to conclude that a right to be heard had been afforded. Of course, this general statement is subject to any contrary indications within the relevant statutory scheme including, in this case, the deeming provisions within the Act. However, for the reasons already given, they do not assist in this case.
54 The general statement will also not be applicable if, in any event, the procedure that has been followed is nevertheless a fair one. It may be that there are circumstances in which it will not be unfair that a person has not in fact received notification of the intention of the Minister to consider the cancellation of the person's visa. For example, if the person is aware that the Minister wishes to communicate with him or her, has no knowledge of the subject matter of the intended communication but nevertheless avoids any communication with the Minister because of a fear that the communication may be detrimental, it may not be unfair for the Minister to proceed to make a decision, notwithstanding that the person has not in fact been notified of the possibility of cancellation of a visa. On the other hand, it would clearly be unfair even if the Minister forwarded an unequivocal written communication to an address that the Minister on reasonable grounds believed was the actual place of residence of the visa holder if the visa holder had never had any connection or association with that address or anybody who had any association with that address. Between those two possibilities there will be some circumstances which involve lack of procedural fairness and others where there will be no want of procedural fairness.
55 In the circumstances, the Respondent was not afforded procedural fairness in relation to the decision purportedly made by the Minster on 29 October 2002. The decision was therefore infected by jurisdictional error, as the primary judge found.
56 The issues raised by the Respondent in his Notice of Contention are not without some difficulty. In the circumstances, it is unnecessary to address those issues.
I certify that the preceding fifty-six (56) numbered paragraphs are a true copy of the Reasons for Judgment herein of the Court.