Factual Background
4 The first plaintiff is the owner and operator of hotel premises at 117-125 Oxford Street, Darlinghurst and known as the Colombian Hotel (the Hotel). The second plaintiff is the licensee of the Hotel. The Hotel is the subject of Hotel Licence serial number LIQH40010448.
5 The effect of the regulation on the Hotel is that the licence will become the subject of a 2am lockout condition and the service of alcohol will have to cease 30 minutes before the time when the Hotel is required to cease trading. The Hotel is already the subject of a condition requiring the service of alcohol from 12 midnight to be in a container other than a glass, or breakable plastic container.
6 On 28 September 2009 the second plaintiff received a letter from the Director General of Communities, NSW (Director General) stating that on the basis of Bureau of Crime Statistics and Research Data (BOCSAR) the number of incidents of violence attributable to the Hotel was 24. The letter advised the second plaintiff of the potential consequences under the new system for licensed premises.
7 The letter provided as follows:
"On 8 July 2009, the Premier announced a new scheme to regulate licensed premises with high levels of assault incidents. Details of the new scheme are contained in the Fact Sheet. This letter is the BOCSAR notification referred to in that Fact Sheet.
On 8 September 2009, the NSW Bureau of Crime Statistics and Research (BOCSAR) released assault incident data for the period 1 July 2008 to 30 June 2009. A total number of 24 assault incidents were recorded in respect of your licensed premises. It should be noted that some premises have more than one entry on the BOCSAR list and where this occurs, these entries have been aggregated. Relevant event numbers are attached .
Under the new scheme, a venue with this number of assault incidents would generally be characterised as a Level 1 venue and the corresponding additional special licence conditions would be imposed. Details of the conditions to be imposed for each level are set out in the Fact Sheet. These conditions would be in addition to any other conditions of the licence.
However, in categorising a Level 1 or Level 2 venue, the Government will take into consideration any venue safety plan you submit within 28 days of the date of this letter. It will also take into account advice from Police that a particular assault incident should not have been recorded as having occurred on licensed premises, as well as any advice from the Director-General, Communities NSW on any submissions made by you.
The procedures for submitting a venue safety plan, meeting with Police to discuss the assault incident data and making submissions to the Director-General, Communities NSW are outlined in the Fact Sheet (refer to the procedure for categorising Level 1 and Level 2 venues. For the purposes of the Fact Sheet, the date of notification is the date of this letter.) A copy of the request for review form is attached .
If you do not submit a venue safety plan your premises will be categorised a Level 1 venue by amendment to Schedule 4.
A senior NSW Police representative and I will be presenting an information session on the new scheme on Friday, 2 October at 9.30am in the Metcalf Auditorium, Macquarie Wing, State Library of NSW, Macquarie Street, Sydney."
8 Accompanying that letter was a document entitled "Fact Sheet" and a table containing information about 24 assault incidents at the Hotel. The table contained 21 events which referred to 24 incidents. At the bottom of the table the following was set out:
"In certain cases, the number of events will not match the number of incidents, as events may have multiple incidents. Also, the COPS events numbers are drawn from the most recent data which, in certain circumstances, may have been updated since the production of the BOCSAR data."
9 The Fact Sheet had a heading "Scheme to Regulate Licensed Premises with High Levels of Assault Incidents" and a further subheading "Details of the New Scheme". The following parts of the Fact Sheet were relied upon in argument and are relevant to the matters under consideration.
"The new scheme will primarily be implemented through a regulation which will amend Schedule 4 of the Liquor Act 2007. The next regulation will commence on 1 December 2009.
Under this scheme, licensed premises with high levels of assault incidents will be categorised as Level 1, 2 or 3 venues, depending generally on the number of incidents over a twelve-month period. Additional special licence conditions will apply to Level 1 and 2 venues by amendment to Schedule 4. These conditions are in addition to any other conditions to which a licence is subject. Level 3 venues have no additional conditions. All venues subject to the scheme will be given education and support to strengthen their alcohol and security management and, consistent with standard practices, may be included in the routine risk based inspection program. Attachment 1 outlines the number of assault incidents that will generally correspond with each Level and the associated conditions, if any.
The Government will generally categorise the licensed premises every 6 months on 1 June and 1 December, commencing 1 December 2009. However, the Government retains the discretion to amend Schedule 4 at any time without following the procedure outlined in this Fact Sheet.
Categorisation of a venue will depend primarily on assault incident data released twice yearly by the NSW Bureau of Crime Statistics and Research (BOCSAR). This data is based on assault incidents recorded by the NSW Police Force as having occurred on licensed premises. It should be noted that some premises have more than one entry on the BOCSAR list and where this occurs these entries have been aggregated.
However, in categorising a Level 1 or Level 2 venue by amendment of Schedule 4, the Government will also take into consideration any venue safety plan, any advice from Police that a particular assault incident should not have been attributed to a licensed premises and any advice from the Director-General, Communities NSW regarding submissions received from licensed premises disputing data, in accordance with the procedure outlined below.
Once a venue is categorised as a Level 1 or 2 venue, it will remain in Schedule 4 for a minimum of 6 months. The Government will generally only consider omitting a venue from Schedule 4 following the BOCSAR notification (see below) and on submission of an appropriate venue safety plan, in accordance with the procedure outlined below.
To be considered for omission from Schedule 4, a venue should have fewer than 12 assault incidents and should have an effective venue safety plan.
Following release of the BOCSAR data, Communities NSW will provide written notification (the BOCSAR notification) to the following:
(a) each licensee whose licensed premises (whether or not listed in Schedule 4) has 8 or more assault incidents attributed to it; and
(b) each licensee whose licensed premises is listed in Schedule 4 and has less than 8 assault incidents attributed to it.
The procedure for categorising venues, including removing venues from Schedule 4, is outlined below.
Procedure for categorising Level 1 and Level 2 venues
Your licensed premises will generally be categorised as a Level 1 venue if it has 19 or more assault incidents recorded against it in the data released by BOCSAR on 8 September 2009. It will generally be categorised as a Level 2 venue if it has between 12 and 18 assaults recorded against it.
You should comply with the procedure below if your venue has 12 or more assault incidents recorded against in the BOCSAR data (regardless of whether it is currently in Schedule 4) and you wish to meet with Police to discuss the assault incident data, prior to categorisation.
…
Assault incident data
If your licensed premises has 12 or more assault incidents attributed to it in the BOCSAR data, the BOCSAR notification will annexe further information about each assault incident (event number, time and date of incident and incident type).
You have an opportunity to discuss the assault incidents attributed to your venue with your Local Area Command. If you wish to do this, you should complete and forward the Request for Review form (attached to the BOCSAR notification) to your Local Area Command as soon as possible after the BOCSAR notification to arrange a meeting ("the review meeting"). You are urged to take any material you believe would be useful to that meeting. At the review meeting you will have the opportunity to see the relevant records on-screen, discuss them with the Licensing Officer and decide if you still consider an incident should not be attributed to your venue. A report of the review meeting will be completed with you and provided to the Local Area Commander. This process must be completed within 14 days of the date of the BOCSAR notification.
Within 72 hours of the review meeting, the Local Area Commander will assess if the specified incidents should be attributed to your venue and you will be provided with a copy of the Commander's assessment ("the assessment notification").
Attached to the assessment will be copies of the relevant records from the COPS database (with any third party personal information and health information deleted) for each incident you have disputed but which the Commander has assessed as being attributable to your premises. There is no need for you to submit an FOI application to obtain this information.
A copy of the Commander's report will also be provided to the Director-General, Communities NSW to inform the advice to the Minister for the purposes of this scheme.
Where a meeting is held and matters are resolved, the Commander will also advise Communities NSW if there is a change to any data which is attributable to the premises. You will also receive a copy of that advice.
In the event that you do not agree with the Local Area Commander's assessment, you may make a submission to the Director-General, Communities NSW, setting out the reasons why you disagree.
Your submission, if any, should be provided to the Office of Liquor, Gaming and Racing, Communities NSW … within 14 days of date of the assessment notification. The Director-General will have regard to your submission in providing advice to the Minister for the purpose of this scheme.
…"
10 On 7 October 2009 the second plaintiff sent an email to the Commander Surry Hills Local Area Command for a request for review of the number of assault incidents recorded for the Hotel. Fourteen events were referred to. One of those events occurred on 31 October 2008 as a result of which four assault incidents were recorded for the Hotel.
11 On 9 October 2009 the second plaintiff and the General Manager of the first plaintiff attended a meeting with Sergeant Mort of the Surry Hills Local Area Command. During that meeting, a discussion took place concerning the disputed COPS event numbers, as identified in the request for review. At the end of that meeting, Sergeant Mort provided the second plaintiff with a document entitled "Review Process - Outcomes" which was then signed by Sergeant Mort and the second plaintiff.
12 On 15 October 2009 the second plaintiff received from the Commander Surry Hills Local Area Command, Superintendent Donna Adney, an undated document titled "Local Area Commander's Assessment Outcome" relating to the Hotel. The letter stated that she had reviewed the events, the reasons for the Hotel's grievances, the reviewing officer's advice and supporting documentation/evidence. She said that she was satisfied that the Hotel's grievances in respect of four events had merit and that she would recommend the removal of such events from the BOCSAR data attributed to the Hotel. She confirmed the other events and incidents. This meant that 20 incidents of violence were recorded for the Hotel.
13 In relation to the event of 31 October 2008 (E35761043) the basis for the review sought by the plaintiffs was:
"It should only be recorded as one assault against the venue not four."