14 As indicated, the applicant gave evidence that he had renewed his driver licence in August 2012. The applicant submitted that the respondent's recordkeeping was inaccurate, such that its contention that he did not hold a licence during the period 2005 to 2014 should not be accepted. He relied on four matters in support of that submission. First, the respondent had wrongly attributed 4 demerit points to him in circumstances where he had made a statutory declaration that Mr Joseph Henderson was driving the car when those demerit points were incurred. The relevant traffic infringement notice was withdrawn, but the demerit points were still recorded against the applicant, leading to his licence being suspended in error. Secondly, the respondent had wrongly attributed to him a conviction for driving with a suspended licence even though he was acquitted of that offence on appeal to the County Court. Thirdly, the respondent's records showed changes of the applicant's address that had not occurred. In particular, a document produced by the respondent, dated 12 February 2014 and addressed 'To Whom It May Concern', stated that the applicant was the holder of a current driver licence and that he had notified the respondent of a change of address. There followed a series of addresses, one of which was that of the respondent's head office. Finally, the applicant relied on various court orders that proceeded on the basis that he had a driver licence.[2]