THE PLAINTIFF'S COLLATERAL CONTRACT CLAIM
42The plaintiff's claim to damages for breach of an alleged collateral contract depends on findings of fact as to: (a) what was said in negotiations for the lease; and (b) the intention of the parties evidenced by their words and conduct.
43The defendants accept that something was said, giving rise to some form of agreement, about the second defendant (as owner and operator of The Briars) referring to the plaintiff, as the operator of the Manning, custom that could not be serviced by the limited accommodation available to The Briars, a thriving business.
44The third defendant accepted, in cross examination, that, having offered the plaintiff The Briar's overflow customers, he felt under an obligation (albeit, he said, it was an obligation arising "in the spirit of goodwill") to refer such customers to the Manning: transcript pp 129-130.
45The defendants accept that, whatever was said or agreed giving rise to a sense of obligation in the third defendant, it was said and agreed in the course of negotiations leading to the plaintiff's decision to enter the lease proffered to it by the first defendant.
46Objectively, whatever was said or agreed by or on behalf of the defendants was intended by them to operate (and it did in fact operate) as an inducement to the plaintiff to enter into the lease. Without that inducement the plaintiff would not have entered the lease.
47The fact that a pre-contractual representation was intended to operate as an inducement to the representee to enter a contract does not, of itself, justify characterisation of the representation as "contractual". For that step to be taken, the Court must be satisfied that, objectively, the parties intended the representation to be promissory in character: Cutts v Buckley (1933) 49 CLR 189 at 197-198 and 201-202 and Gates v City Mutual Life Assurance Society Limited (1986) 160 CLR 1 at 5, both citing Heilbut, Symons and Co v Buckleton [1913] AC 30 at 49-51; JJ Savage & Sons Pty Ltd v Blakney (1970) 119 CLR 435 at 442.
48In any event, a focus for attention is, primarily, on the parties' dispute about what was said and agreed.
49The evidence on the plaintiff's side of the record is to the following effect:
(a)On or about 10 June 2008 Mr Gye Senior, his daughter Julie and his son Steven met with Mr Larkin at the site of the Manning, in the course of which the Gye Family (representing the plaintiff) expressed concerns about the viability of prospective business operations at the Manning (yet to be re-established after closure of the motel for renovations effected by the defendants) and Mr Larkin said words to the following effect:
"In addition to [income figures set out in the agent's Listing Details sheet] The Briars will purchase at least $60,000 per year in accommodation from the Manning for their overflow and maybe a lot more.... The Briars and the Manning are inextricably linked. The Manning should not be considered as a stand-alone business. The Manning operates to satisfy the accommodation needs of The Briars Convention Business and without such convention accommodation business to send to the Manning, the owners would not be opening it. The $60,000 in trade that The Briars will send the Manning is guaranteed".
(b)On or about 11 June 2008 Mr Gye Senior had a telephone conversation with Mr Larkin to the following effect:
Mr Gye said: "Where does this figure of $60,000 room sales from The Briars you mentioned... come from? It's not in your income assessment [in the Listing Details Sheet]".
Mr Larkin said: "The directors of the Briars [sic] have each told me to make this offer known to all enquirers to the Manning Lease".
Mr Gye said: "Did they tell you this when they were together?"
Mr Larkin said: "Each one told me this separately".
(c)On or about 13 June 2008 Mr Gye Senior (then contemplating taking a lease of the Manning through another corporate vehicle of the Gye family other than the plaintiff) said to Mr Larkin words to the following effect: "We will go ahead on the lease on the understanding that The Briars take the $60,000 in accommodation per year".
(d)On or about 27 August 2008 Mr Gye Senior and his daughter Julie (again representing the plaintiff) met the third defendant (a director, and the controlling mind, of both the first and second defendants) at the property, during the course of which an exchange between Mr Gye Senior and the third defendant to the following effect took place:
"The third defendant said:
'When are you going to sign the Lease?'
Mr Gye said:
'We will not sign the Lease unless we have your assurance that you will take up the $5,000 per month in room sales that has been promised.'
The third defendant then said:
'The Briars will take $4,000 per month in room sales from you.'
Mr Gye said:
'Very well, we'll accept that and I'll sign the Lease when it is ready.'
50For the sake of convenience, the statements here attributed to Mr Larkin and the third defendant are taken from the affidavit of Mr Gye Senior: Affidavit of WG Gye affirmed 20 March 2013, paras 5-17. However, the evidence given by his daughter and son (in their respective affidavits and orally, in cross examination) was, in substance, to the same effect: Affidavit of J Gye sworn 20 March 2013, paras 2-4; Affidavit of S Gye sworn 20 March 2013: transcript pp 41, 43-44, 45-46, 47 and 64 (Julie) and pp 78, 80 and 81 (Steven). The evidence of both was challenged, in cross examination, by a suggestion that all three members of the family may have colluded in their presentation of the facts: transcript pp 36-37 (Julie) and p 80 (Steven). They rejected that suggestion, and I accept the veracity of their evidence.
51The evidence on the defendants' side of the record is to the following effect:
(a)On or about 10 June 2008 Mr Gye Senior and his daughter Julie (but not his son Steven) did meet at the Manning for a preliminary inspection of the property.
(b)On a subsequent date the third defendant met Mr Gye and Julie at the property for an inspection "to discuss the completion and finalisation" of works to be undertaken by the first defendant in anticipation of execution of a lease.
(c)At their respective meetings with Mr Gye and Julie, Mr Larkin and the third defendant did discuss with Mr Gye and Julie an offer by The Briars to refer customers to the operator of the Manning but neither Mr Larkin nor the third defendant guaranteed any (let alone a dollar amount of) referral business.
52I accept that, subjectively, each of Mr Larkin and the third defendant may, in retrospect, conscientiously believe that he made no legally binding promise to the plaintiff's representatives, let alone a guarantee of business. Their evidence appears to involve a large element of reconstruction, based upon a retrospective assessment of what they believe they would, or would not, have said rather than (as Julie and Steven Gye assert of their evidence) actual recollection: eg, transcript pp 133-134.
53The Court is bound, by the law of contract, to apply an objective standard to an assessment of the words and conduct of the parties, at the time a contract is said to have been made, having regard to the surrounding circumstances known to the parties and the purpose and object of the transaction: Toll (FGCT) Pty Limited v Alphapharm Pty Limited (2004) 219 CLR 165 at 179 [40].
54I prefer the evidence of the witnesses of the plaintiff over those of the defendants. Under cross-examination, each witness, on either side of the record, was tempted to stray from the role of a witness to that of an advocate. None of them was otherwise than an honest witness, but each of them was conscious of the cause their evidence might serve. On the whole there was greater consistency in the evidence on the plaintiff's side than on the defendants. In my assessment, objective facts (including the defendants' confession that some form of agreement about the availability of business to the Manning came from The Briars) favour the account of events given by the Gye family.
55The defendants were keen to lease the Manning. Mr Gye Senior was experienced in the motel business and the plaintiff, under his control, was evidently a good prospect as a prospective manager of a business that would need to be built up. The Manning had been acquired, and renovated, by the defendants as an adjunct to the conduct of business at The Briars. Mid-week conference bookings were an important feature of the motel/hotel trade in the Bowral area. As an established, popular outlet, The Briars had access to that trade, but insufficient rooms to accommodate it. For that reason the defendants looked to the Manning as a means of benefiting The Briars' business. For the same reason, the plaintiff took comfort in the assurances given to the Gye family by Mr Larkin and the third defendant about a guaranteed source of critically important mid-week business. As instructed by the third defendant, Mr Larkin told all prospective tenants that "The Briars would refer the overflow of their bookings to the Manning Motel".
56The third defendant, himself, concedes having said to Mr Gye Senior and Julie: "The Briars will refer their overflow bookings and you will have priority in respect of those overflows and we are happy to work with you in any way". He understood that Mr Gye (and, hence, the plaintiff) might regard this as a bonus from entry into the Manning lease: transcript p 130.
57Statements of the character made by Mr Larkin and the third defendant having been made, they would have prompted (and, on the plaintiff's evidence, did prompt) a supplementary inquiry on the part of the prospective lessee about the quantum of business available via The Briars. And such an inquiry would, objectively, have taken the form of a request for an assurance about the quantum of business available in a context in which, as was the fact, the plaintiff was concerned about he viability of the Manning as a stand-alone business.
58Neither Mr Larkin nor the third defendant expressly qualified their assurances to the plaintiff about business from The Briars with a warning: (a) that customers referred to the Manning by The Briars might choose not to stay at the Manning; or (b) that conditions, other than entry into the lease, attached to the assurances given on behalf of the second defendant: transcript pp 88-89 and 130.
59The defendants urged the Court not to accept the plaintiff's evidence because, they contend: first, had the oral statements attributed to the defendants in fact been made, the plaintiff could reasonably have been expected to insist upon the inclusion of some form of guarantee or warranty in the lease document; and, secondly, the plaintiff subsequently conducted the business of the Manning as the lessee without regular, vociferous complaints about the lack of referral customers from The Briars and without invoicing The Briars for allegedly promised purchases of accommodation that, it is agreed, had not materialised.
60As to the first of these contentions, it may be sufficient, in my assessment, to notice that Mr Guy was an experienced motel operator who, as his family attests, was of the "old school" that conducted business of the type here under consideration on a handshake, offering and expecting an ongoing commercial relationship to flow from mutual accommodation. It might also be noted that there was nothing in the terms of the lease document (such as an entire contract clause or a non-reliance clause) that would have warned the plaintiff off such an approach to business.
61More to the point: Mr Larkin and the third defendant voluntarily, deliberately made statements about the intention of the second defendant to refer overflow bookings to the Manning. Those statements were made in a context in which the plaintiff sought and obtained assurances reflecting the critical importance of the availability of a particular amount of The Briars' business to the plaintiff's preparedness to lease the Manning. The statement made by the third defendant, in particular, constituted part of the whole transaction which, objectively, the parties (the plaintiff as lessee, the first defendant as lessor and the second defendant as operator of The Briars) intended to enter when the plaintiff executed the lease of the Manning: Shepperd v Ryde Municipal Council (1952) 85 CLR 1 at 12-14. It was not unnatural for the parties to treat the lease document as devoted to the terms upon which the plaintiff should take title to the Manning from the first defendant, relying upon the second defendant's antecedent promise of business from The Briars.
62As to the second contention, although the plaintiff may reasonably be said to have been restrained in the complaints it made, there is sufficient contemporaneous evidence of complaint to corroborate its evidence of the second defendant's pre-lease promise of business. Moreover, the nature of the business support offered did not lend itself, necessarily, to the issue of invoices to the second defendant.
63The evidence establishes that, within the motel/hotel industry, there was nothing unusual about one outlet "purchasing" accommodation at another by means, either, of a direct purchase or indirectly through establishment of a connection between a prospective guest and the supplier of accommodation: transcript p 96.
64I find as a fact that:
(a)as an inducement to the plaintiff to execute the lease and with the intention that the plaintiff would rely upon its promise, the second defendant (by the third defendant) promised the plaintiff that, if the plaintiff executed the lease, the second defendant (as the operator of The Briars) would take $4,000 per month in room sales from the plaintiff, as the operator of the Manning, throughout the duration of the lease; and
(b)the plaintiff executed the lease in reliance upon that promise, and would not have executed the lease but for the promise.
65These findings are sufficient to ground a finding of a contract, between the plaintiff and the second defendant, collateral to the lease between the plaintiff and the first defendant.
66It is on that contract that the plaintiff, in this part of the case, sues for damages for breach.
67Following the plaintiff's execution of the lease the second defendant "purchased" accommodation from the plaintiff on only two occasions. The first occasion was in November 2008, when $6,736.00 accommodation was purchased. The second occasion was in September 2011, when $1,820.00 accommodation was purchased.
68In commercial terms, the failure of the second defendant to purchase more accommodation than that from the plaintiff was, in part, a result of disputation between the plaintiff and the first defendant about the state of repair of the Manning and, perhaps, about the quality of service provided to guests at the Manning.
69By its defence, the second defendant contends that, having agreed (in an agreement separate and unrelated to the lease) to include the plaintiff on a list of preferred hotels used by the second defendant to refer customers to when it was unable to accommodate its overflow of customers from time to time, that agreement was subject to a term that the plaintiff would act in a fit and proper professional manner, that overflow customers would be treated appropriately, that pricing would be discounted and that, in consideration of the referral of its overflow by the second defendant, the plaintiff would in turn refer its guests to the second plaintiff's business for breakfast and dinners.
70I do not accept that the agreement between the plaintiff and the second defendant bore the character attributed to it by the second defendant, or that it was qualified by a term about quality, pricing and reciprocity for which the second defendant contends. In cross examination, the third defendant accepted that the agreement, he says, was made with the plaintiff had no terms and conditions attached to the assurances given to the plaintiff: transcript p 130.
71The second defendant's version of the agreement said to have been made between it and the plaintiff does not accord with the course, or content, of the dealings between the parties leading to execution of the lease. It appears to be based on a reconstruction of events, by Mr Larkin and the third defendant, about what they now believe they would, or would not, have said in negotiations for the Manning lease.
72Nor does evidence about alleged misconduct of business at the Manning by the plaintiff rise high enough to sustain the second defendant's contention that the plaintiff's provision of services at the Manning was sub-standard, over-priced or wanting in reciprocity. The assurances given to the plaintiff about the availability of business from The Briars were not conditional on anything other than the plaintiff's entry into the Manning lease. In any event, I do not accept that the plaintiff was in breach of any obligations it may have had about the operation of business at the Manning. Insofar as the defendants assert that they fielded complaints about the quality of service at the Manning, I am not satisfied that any such complaints were beyond the norm or, to put the point differently, indicative of anything other than life experience that nobody can please everybody all the time.
73On my findings, the plaintiff is entitled to an award of damages, for breach of the collateral contract made between it and the second defendant, in the sum of $159,765.60 representing the gross revenue of $4,000 per month, less a percentage for accommodation expenses, for 57 months between 22 September 2008 and 21 June 2013, and less the $8,556.00 actually received.
74The plaintiff's evidence about the cost of providing accommodation (expressed as a proportion of the total accommodation sales), found in paragraph 28 of the affidavit of Mr WG Gye (sworn 20 March 2013) was not contradicted at trial.
75Allowing for a typographical error in paragraph 28(c) (where I read the date "31 July 2011" as "30 June 2011"), and extrapolating to 21 June 2013 the rate set out in paragraph 28(d), I take the cost of providing accommodation at the Manning to have been, as a percentage of accommodation sales: 21% between 22 September 2008 and 30 June 2010; 27.58%, between 1 July 2010 and 30 June 2011; and 30%, between 1 July 2011 and 21 June 2013.
76At those rates, the compensation due to the plaintiff comprises the sum of $66,360.00 (21 months at $4,000.00 less $840.00, or $3,160.00 net, per month), $34,761.20 (12 months at $4,000.00 less $1,103.20, or $2,896.80 net, per month) and $67,200.00 (24 months at $4,000.00 less $1,200.00, or $2,800.00 net, per month), less the sum of $8,556.00 received in two instalments (the first, in November 2008, of $6,736.00 and the second, in September 2011, of $1,820.00).
77Insofar as the plaintiff claims damages going beyond the date upon which it in fact vacated the Manning, I decline to grant any such relief. The plaintiff's claim is predicated upon an assumption that the first defendant did not validly exercise a contractual right of termination of the lease. That assumption does not accord with facts as found.