41 Although I was presented with very illustrative photographs at the hearing, I was specifically asked to inspect the site, which I did on Sunday 26 June and Sunday 17 July 2005, and I record my observations. My site inspections confirmed the photographs.
42 The seven Rigby lots are a very low-density operation. There are presently three buildings on seven allotments, another two of the latter enjoying permits for dwellings. The five Cross lots are an intense, high density operation. Springs Retreat large car park to the rear, as well as kerbside parking, was full when I inspected on both Sundays.
43 Notwithstanding the five large allotments enjoyed by Springs Retreat, the Day Spa Centre component of Springs Retreat is located as close as possible to Villa Parma's land and as close as possible to what is supposed to be its tranquil and secluded garden retreat.
44 There was minimal and deciduous landscape screening of this elevated Spa Centre in the pebbled side setback from Rigby's. The evergreen screen that exists consists of pine trees planted by Rigby on his boundary.
45 The Spa Centre sits atop its staff room, pool pumps and filtration system and equipment.
46 The Villa Parma's gardens are very beautiful and fastidiously maintained. Its proprietors have created 'garden rooms' by segmenting the land into portions, with each portion conveying a different theme. One portion's hedges are heavily sculpted into Italianate shapes. Other portions contain a vegetable garden, next is a private retreat with realistic looking bird life feeding on the grass, next is a BBQ area, then a vineyard, and other portions again give more distant corridor views to statuary. I have not described each and every portion.
47 Each portion is secluded from the other by evergreen pines, hedging or a thick deciduous hedge of trees. It is a remarkably built garden, which would take an enormous amount of imagination, effort, time and labour to create and to then maintain.
48 The main sculpted garden is on the subject site. There is a small shed on Villa Parma's lot, which services this garden. Mr Cross erected wide bamboo tubing to screen Rigby's garden shed from view of the Day Spa centre.
49 The Italian sculpted garden and the vegetable patch abut the Day Spa component. In the vegetable patch and on the paths, I could clearly hear the sound of guests revelling and discussing their health or the water temperature in the open-to-air plunge pools, which are elevated. Walking through the gardens generally, I could clearly hear not only laughter but also normal voices from the open-to-air plunge pools travel across Mr Rigby's entire backyard and garden including past the Parma Studio component of his property.
50 It was only behind the solid building of Parma Studio that the noise from the Day Spa Centre abated somewhat.
51 The Day Spa Centre appears double storey and is clearly seen from within the Rigby property, given its proximity to the common boundary. The Day Spa Centre overlooks the entire Rigby property. The rooms of the Day Spa Centre which overlook at very close range are the open-to-air relaxation deck, two open-to-air mineral water spa pools maintained at 37 degrees Celsius, and a third cold water plunge pool maintained at 24 degrees Celsius.
52 Views from the Day Spa Centre can be had over Hepburn Springs in the distance, over neighbouring buildings and roofs and directly over Villa Parma.
53 The Day Spa Centre borrows heavily from Villa Parma's magnificently landscaped outlook of interconnected rooms without giving back any landscaping or landscaped screening in return for such an intense commercial use with elevated open-to-air pools.
54 The Day Spa Centre significantly intrudes upon Villa Parma's privacy and disturbs Villa Parma's seclusion and attempts at tranquillity, which appears to me what a tourist operator tries to give clients in this district.
55 Views can also be gained from within the clay soft-pack treatment rooms, but the blinds remain drawn to protect Cross' guests' privacy.
56 There are connecting pathways between all three Rigby buildings to its garden on Lot 1: