(5) Negotiations for the 2010 Agreement
31 Mr Klein remained in the position of Commander, Training Quality Assurance in Central Zone until March 2009, when he was approached by the Chief Fire Officer, Tony Murphy, to work on the MFESB's negotiating team for a new enterprise agreement to cover operational firefighters. Mr Murphy told Mr Klein that Leigh Hocking had been contracted by the MFESB to conduct the negotiations on its behalf and had been given the title of "Visiting Director". Mr Klein agreed to assume the position as negotiator on the MFESB negotiating team and joined the team in March or April 2009.
32 In May 2009, Mr Hocking approached Mr Klein and asked him to assume the role of MFESB spokesperson in the enterprise agreement negotiations. Mr Klein told Mr Hocking that he was surprised at this request as the position was usually occupied by an MFESB Director. Mr Hocking told Mr Klein that "Ken" did not want to subject the Directors to "that kind of abuse". Mr Klein's evidence was that he understood "Ken" to be a reference to the then Chief Executive Officer of the MFESB, Ken Latta. Mr Klein said that after further discussion with Mr Hocking, he was persuaded to assume this role of spokesperson for the MFESB.
33 One of the major changes sought by the MFESB in negotiating a new agreement was to streamline the "consultation" and "status quo" provisions in the MFESB and UFU Operational Staff Agreement 2005 (the 2005 Staff Agreement). From April 2006, the 2005 Staff Agreement covered Inspectors and Commanders as well as operational firefighters. The 2005 Staff Agreement expired in April 2009. Negotiations for a new agreement started in April 2009. The MFESB and the UFU each served a log of claims. Each was different in content and structure.
34 Under the 2005 Staff Agreement, employer / employee consultation was conducted via the Enterprise Bargaining Implementation Committee (EBIC). Representation on the EBIC was equally split between management and employee representatives. The employee representatives were nominated by the UFU. Under the 2005 Staff Agreement, all proposals for change were required to be presented to the EBIC for consultation and agreement: cll 9 and 11 (see Annexure A). The 2005 Staff Agreement defined "change" to mean:
… any change that will have an impact on employees regarding work practices or location, job security, remuneration, training or new technology or equipment or in matters pertaining to the employment relationship or in the way work is or would be carried out by an employee in any of the classifications of [the 2005 Staff Agreement] or any claim in relation to a matter contained in Appendix B.
The 2005 Staff Agreement contained a clause which required the status quo to be maintained during the resolution of a dispute: cl 12.9. In its initial log of claims for the new agreement, the MFESB sought new consultation and dispute resolution clauses.
35 From June 2009, numerous meetings were held. Not a single item was agreed. Two principal issues were which log of claims was to be negotiated and whether the new agreement would extend to the ranks of Commander (formerly known as Inspector) and Assistant Chief Fire Officer (ACFO).
36 The UFU published reports to its members about the negotiations. On 26 May 2009, the UFU published Bulletin No 129 which included the following passage:
The face of the MFB EBA 2009 Campaign, Commander Phil Klein will be appearing on Fire Vision to state the MFB's position regarding Enterprise Bargaining. For newer members Commander Klein is not a UFU member and was expelled from the Union under its rules for a number of reasons. We provide this information so that Commander Klein's comments, although they may be of a professional nature, can be placed in full context as to his views on Unions and collective negotiation and agreements.
37 A further UFU Bulletin was published on 4 July 2009. It contained the following passage:
On Friday the 3rd [of] July the UFU and the MFB representatives met again to continue negotiations.
At the initial meeting on the 12th of June, the MFB committed to providing their claims in relation to the Commanders by the 25th of June and the ACFO claims as soon as possible (hopefully by June 25). The MFB failed to do so. At the Negotiation meeting on the 25th of June the MFB said they are hopeful to provide such claims by the end of the next week (Friday 3 July). Again the MFB have failed to meet their commitments, and are leaving the Commanders and ACFOs in nowhere land (Members will be aware that even though the UFU tabled their claims a couple of weeks after the MFB [as continually mentioned in MFB EB updates] the UFU has never gone back on their commitments).
MFESB CREWING PROPOSAL EXPOSED
However much of today's meeting revolved around the MFB crewing proposals? Under the MFB[']s proposals, the MFB are not required to maintain rostered crewing numbers in the instance that personnel cannot attend work. The UFU has communicated the impact of this in previous bulletins with regard to the effective reduction of your work conditions.
Today the UFU pressed the MFB representatives on the implications of their proposal for the fire cover of the community. After much discussion, Commander Klein conceded that under the MFB proposal, on a given day less Firefighter[s] will be available and ready to respond, fewer Appliances will be in commission, and the effect of this is the increase in response times.
The MFB representatives thought that this was ok, and provided reasoning that it would assist the MFB to address a number of issues, including personnel taking too many sick days on weekends and also that recalls are disproportionately shared amongst the ranks. In the same spiel, Commander Klein tried to couch these matters as related to Risk Management. Clearly the MFB is purely trying to save money.
While Melbourne gets bigger and as we are coming off the back of one of the worst fire seasons ever in Victoria, the MFB wants to pull the bottom out of the longstanding safe and minimum crewing provisions.
Following these concerning statements, rather than discuss any of the implications of the UFU proposed crewing chart on Community and Firefighter safety, or ask questions of the UFU claims, the MFB were only interested in discussing money.
FIRE SERVICE MONEY SHOULD BE SPENT ON EMPLOYING MORE FIREFIGHTERS NOT ON HIGHLY PAID CONSULTANTS OR MFESB EXECUTIVE BONUSES
Commander Klein asked several questions allegedly so that he could better understand the UFU Crewing claims. Following this it turned out that in fact the questions were rhetorical, and Commander Klein pointed out that the UFU crewing claims were going to cost X amount of money. Yes the UFU knew it would cost some money. But we are sure the public would rather have their fire service money spent on employing more firefighters, as opposed to having it spent on highly paid consultants and executive bonuses.
On this line, Mr Garcia and Mr Hocking then took the conversation onto the UFU proposed clauses regarding maintenance of classifications. Specifically they drew attention to clause 75.6 of the UFU claims regarding work being contracted out or performed by other personnel. The MFB pointed out that should [be] the MFB contract out, this would cost the MFB $300,000,000.00 plus. The UFU is yet to check these figures; however this matter was very concerning to the UFU as we thought the chance of this occurring is very small, and would have considered it in fact nonexistent.
Considering this the UFU asked Mr Hocking that since the MFB has made these calculations, does this mean the MFB are considering that contracting out might happen in the future, to which Mr Hocking answered that it "could happen." (In fact it was happening as we spoke: the MFB minute taker was not employed by the MFB, and in fact Mr Hocking[']s Employment arrangement as 'Visiting Director' is very unclear, a matter the UFU is still not entirely across since the MFB have continually been rejecting our FOI request on the matter.)
Despite the UFU concern, the MFB most likely brought up this matter so that they could wave around this figure and say look how much money the UFU want (note that the MFB have not provided the UFU with any costing for their own claims, yet consider it appropriate to provide the costing for ours!).
The truth is that the UFU values your conditions highly; in fact it is the UFU's reason for being is to fight for your conditions, and obviously contracting out your jobs is low on the UFU to do list. The MFB are gearing up to try and discredit the UFU and at the same time attempt to drive wedges between the ranks. This was seen above in their justification that removing reliable minimum crewing will be a good way to address the issue of different ranks having different recall opportunities. Obviously the MFB will try to set the ranks off against each other and polarize members.
We cannot let this happen, the UFU is strong because the membership is unified. Therefore, if you have a question regarding any matters that the MFB disseminate in their propaganda, do not hesitate; in fact we insist that you contact your Shop Steward, WOC MEMBER, BCOM or the UFU staff to discuss.
(Emphasis in original.)
38 On 31 July 2009, Mr Klein nominated the Commander's Representative Group (CRG), led by Col Bibby, Ross Trimboli and Lou Mele, to be his bargaining agent in the negotiations for the new agreement. The CRG was the bargaining agent for a number of Commanders who were not members of the UFU.
39 In early September 2009, the MFESB applied to Fair Work Australia (FWA) for a scope order, seeking endorsement of the MFESB's position that there should be a separate agreement for Commanders and ACFOs. The MFESB wanted to exclude Commanders and ACFOs from the scope of the proposed agreement for operational staff. At around the same time, the UFU also applied to FWA for an order that all ranks including Commander and ACFO should be included in the scope of the new agreement. At least one area of dispute was clearly defined.
40 The Commanders represented by the CRG met in early September 2009. Mr Klein attended that meeting. Their decision was to support the UFU in relation to the scope of the proposed agreement. The consensus of that meeting was to reduce the ongoing victimisation of non-UFU Commanders by negotiating with the UFU to reaffirm a harmonisation between UFU and non-UFU Commanders. Mr Klein decided to support the MFESB's application for separate agreements. As a consequence of the CRG decision to support the UFU's application, on 15 September 2009, Mr Klein withdrew his nomination of the CRG as his bargaining agent and nominated himself as his own bargaining agent. Mr Klein took the view that his nomination of himself as his own bargaining agent made his position as an MFESB spokesperson and negotiator untenable. Mr Klein approached Mr Hocking to have his position on the team reviewed. As a result, in September 2009, Mr Klein ceased representing the MFESB in negotiations and commenced working on shift as Commander Operations in Southern Zone, then Western Zone and finally in Northern Zone.
41 Between mid September 2009 and February 2010, Mr Klein attended negotiating meetings as his own bargaining agent. He attended five or six negotiating meetings. The meetings were held approximately monthly. The last meeting he was invited to attend was held in January or February 2010. The meetings were held in locations nominated alternately by the MFESB and the UFU. The MFESB generally nominated the Metropole in Brunswick Street, Fitzroy, and the UFU nominated various UFU board rooms.
42 At these meetings, the MFESB was represented by some or all of Mr Hocking, Arnold Garcia (MFESB Industrial Officer), Gary Patterson, Mark Dalrymple, Andrew Zammit and Phil Patterson. The UFU representatives at the meetings were some or all of Peter Marshall (Secretary), David Hamilton (President), Ken Brown (Branch Committee of Management), Casey Lee (Industrial Officer) and Paul Mullett (external consultant). One or more of Mr Mele, Mr Trimboli and Mr Bibby represented the non-UFU Commanders who had appointed the CRG as their bargaining agent.
43 At two negotiating meetings, Mr Klein set out his main objectives for the new agreement which were changes to the consultation process to achieve fair and equitable consultation and engagement and changes to the status quo provisions to more efficiently implement health and safety initiatives. Mr Klein's evidence was that he supported the CRG in their attempts to have the UFU reaffirm harmonisation between UFU and non-UFU Commanders, for example by removing the references to "Commanders previously known as Inspectors" from the UFU log of claims.
44 The hearing of the applications by the MFESB and the UFU for scope orders was heard by a Full Bench of FWA in December 2009. A decision was handed down on 14 April 2010. The Full Bench granted the MFESB's application and made an order excluding Commanders and ACFOs from the scope of the proposed agreement for operational staff.
45 Mr Klein's evidence was that from that time onwards he was excluded from negotiations for the proposed agreement to cover Commanders. Mr Klein assumed that, because the Full Bench had made the order sought by the MFESB, the MFESB would seek to negotiate a separate agreement to cover Commanders. Mr Klein was aware that negotiations were taking place between the MFESB and the UFU, facilitated by a Victorian Government appointed conciliator, former National Union of Workers secretary Greg Sword. However, he assumed that the negotiations were for an agreement for operational staff up to the rank of Senior Station Officer, consistent with the scope order of the Full Bench.
46 Following the Full Bench's scope order, the negotiations did not proceed as Mr Klein had assumed. In April 2010 Mr Graham Fountain, the newly appointed CEO of the MFESB, asked Mr Shane Wright, Chief Officer and Executive Director, Emergency Management, to join the MFESB's negotiation team.
47 Mr Wright gave evidence and was cross-examined regarding the negotiation of the new agreement. Mr Wright's evidence was that, following the Full Bench's scope order, the UFU did not concede that there should be two agreements, one for operational staff and one for ACFOs and Commanders. Instead, the UFU adopted the position that there would be no negotiation of an agreement to cover operational staff (whether or not that included Commanders) until an agreement covering ACFOs had been concluded. Mr Wright gave evidence that his view was that, following the Full Bench's scope order, the CRG had aligned itself with the UFU and "they didn't want their own agreement". Mr Wright conceded that he made no enquiries of the CRG or of Mr Klein after the Full Bench's scope order to ascertain their position.
48 Between April and June 2010, Mr Sword facilitated a number of negotiation meetings between the MFESB and the UFU. Mr Hocking was still the lead negotiator for the MFESB. Mr Hocking did not give evidence. Mr Wright did give evidence but he did not attend all of the meetings. Mr Wright's evidence was that as a member of the MFESB negotiating team, he would be provided with updates. Mr Wright was cross-examined regarding the content of those updates. In his update for the week ending 28 May 2010, Mr Hocking wrote that:
… While Sword has made every effort to broker an agreement, the talks have featured the following characteristics:
● an almost exclusive focus on a proposed agreement for 11 executive managers [some of whom have declined to be represented by the UFU].
…
● a refusal to acknowledge the legitimacy of the decision of Fair Work Australia in the scope matter.
…
This configuration of the negotiations is becoming increasingly untenable given that bargaining representatives other than the UFU are excluded. Approximately half of the combined ACFO and Commander group have appointed bargaining representatives other than the UFU. The mediator will not acknowledge this as an issue.
…
Mr Wright accepted that no steps were taken to include Mr Klein or other non-UFU bargaining representatives in the negotiations. Negotiations did not progress.
49 On 18 June 2010, Mr Wright, Mr Fountain and Mr Hocking received an email from Mr Garcia, the Acting Manager Employee Relations for the MFESB, which relevantly stated that:
I would just like to raise my concerns with the Greg Sword process in particular this afternoon's events.
In regard to the [MFESB's] non-negotiable matters I was surprised that Greg was so confident that these are all resolvable.
He seems to put the big issues aside as if they will just go away.
…
Consultation and Dispute Resolution - Greg is trying to force the [MFESB] to accept an inferior and worse consultative clause than we currently have. During discussion Greg suggested that the [MFESB] had already agreed to an alternative consultative clause. When I rejected this he "spat the dummy" … Greg has either forgotten earlier discussion about this same issue when the [MFESB] rejected UFU claims, or he has ignored these discussions and simply attempting to force the [MFESB] to accept the UFU position. I clearly remember the discussion regarding the consultation clause where Arnie was very definite that we had problems with the proposed clause although there was progress. It is even less suitable for ACFOs!
…
As to the Operational Staff Agreement, Greg said that there will be a "roll over" and that this means Commanders will be covered by the same agreement. I cannot see how we can agree to this. Just reading the scope order decision reminds one of how damaging that would be. This is the problem with having discussion on such matters without all of the Commander representatives present. The Scope order sayas [sic] that they are part of management - by agreeing put them in the firefighters' award we would be sayin [sic] "oh no they're not!" …
When Greg was speaking of a "roll over" agreement I had an uneasy feeling that Greg's version of roll over was the UFU Log which the UFU sent to Greg in the last few days. …
It is obvious that Greg's intentions are to force us to accept an ACFO and Operational Staff Agreement at any cost and to the [MFESB's] detriment.
… I believe we will be pressured to accept:
• An unacceptable ACFO Agreement
• Commanders in the firefighters' EBA
…
• Pay increases for ACFO's tied to the firefighters' increments
…
50 At the end of June 2010, Mr Wright was again called into Mr Fountain's office. Mr Fountain directed him to resume negotiations and to make two enterprise agreements - one for the ACFOs and one for all other ranks (recruit to Commander). Mr Wright was also directed to conduct the negotiations with Kirstie Schroder, the Executive Manager, Employment and Professional Development for the MFESB.
51 At about this time, Mr Sword withdrew from facilitating meetings between the MFESB and the UFU. Mr Wright asked Mr Fountain whether he should negotiate with the other bargaining representatives. Mr Fountain's response was that Mr Wright did not need to "as he would deal with them".
52 In the period up to 20 July 2010, Mr Wright and Ms Schroeder met with the UFU. A number of meetings were held. The UFU were insistent upon reaching agreement in relation to the ACFOs first. The UFU refused to negotiate an agreement for operational staff until the agreement in relation to the ACFOs was concluded. For most of the first three weeks of July, negotiations focussed solely on ACFOs. The only exception was some discussion about consultation. Mr Wright's evidence was that in the period from 14 April 2010 to about 20 July 2010, there were no discussions or negotiations that concerned Commanders or any other operational staff. I accept that evidence.
53 Negotiations for an enterprise agreement covering operational staff resumed on about 20 July 2010. Mr Wright's evidence was that in connection with the proposed operational staff agreement, it was not until approximately 28 July 2010 that there were any material discussions concerning Commanders. Mr Wright produced internal memoranda he sent to Mr Fountain on each of 21 July, 22 July, 23 July, 26 July and 28 July 2010. Each memorandum was entitled "Issues discussed at EB Negotiations on [insert date]". Each memorandum was divided into sections "Key Issues", "Issues Discussed", "Issues Unresolved" and "Issues drafted into Agreement" or like headings. The only references to Commanders were indirect. They are set out below:
1. 21 July 2010 - under the heading "Issues discussed" - "Number of Commanders currently 58 agreed";
2. 22 July 2010 - under the heading "Other matters to be discussed" - "Sector vacancy list and locations of Commanders";
3. 23 July 2010 - under the heading "Issues discussed" - "Career Paths - agreed (clauses inserted in relation to minimum qualifying time prior to promotion and minimum 2 years day work prior to promotion to Commander). Sector vacancy list for Commanders removed" - under the heading "Summary Overview of MFB Benefits" - "Requirement for officers to have completed 2 years on a day work assignment prior to promotion to Commander";
4. 26 July 2010 - as for the 23 July 2010 memorandum;
5. 28 July 2010 - under the heading "Issues discussed" - "Commander PD - to be reviewed".
54 In fact, on 28 July 2010, Mr Wright received an email in the following terms from Mr Marshall, at that time the UFU's National and Victorian Branch Secretary:
As you would be aware the UFU have held membership meetings on 28 July 2010 to discuss the current situation regarding our meetings for the classification of recruit Firefighter up to ACFO with the exception of the Commander classification.
…
We have now got in principle support for our position regarding all classifications other than Commanders which are yet to be finalised.
As such could you please convene a meeting so we can negotiate the final matter being the classification of Commander.
I suggest the meeting be held at the UFU office as soon as possible. We are available tomorrow, Thursday afternoon and Friday morning for this meeting.
The matters we seek to raise with you relate to Commander's [sic] only and therefore you would be aware of the UFU's claims regarding this classification. It is our view we could resolve those expeditiously.
We have also been advised that there are two matters relating to another party's claim which they request that the UFU raise that being the issue of blue plated cars for Commander's [sic] and a Pager Allowance.
However, we are happy to raise these matters on their behalf as advised but they are matters that are separate to the UFU's log of claims.
(Emphasis added.)
It was common ground that the reference to "another party" was a reference to the CRG: see [38] above.
55 Mr Wright's evidence was that on about 29 July 2010, the UFU and the MFESB agreed on terms to be included in an enterprise agreement covering operational ranks recruit to Commander. However, at this time, the Board of the MFESB had not approved the terms. Mr Wright's evidence was that "this issue [the agreement in relation to Commanders] was resolved by 30 July 2010".
56 What then had happened to Mr Klein? Mr Klein's evidence was that at least once a week between April 2010 and July 2010 he had asked one of Mr Hocking, Mr Dalrymple, Mr Garcia and Mr Patterson for an update on the negotiations and the time and place of further meetings. Mr Klein's evidence was that he was routinely informed that all ongoing discussions and meetings were being conducted in relation to one or both of the ACFO agreement and the Recruit Firefighter to Senior Station Officer agreement and that the Commander agreement was yet to be discussed. On 6 and 19 July 2010, Mr Klein sent emails to Mr Hocking expressing his concern about the lack of progress in the negotiations for an agreement for Commanders and seeking reassurance that negotiations were not being conducted without his knowledge. Mr Hocking did not respond.
57 On 28 July 2010, Mr Klein (together with Mr Mele and Mr Bibby) was asked to meet Mr Fountain. At the meeting, Mr Fountain told them that an agreement covering ranks from Recruit Firefighters to Commanders was close to agreement between the UFU and the MFESB. Mr Fountain was unable to provide them with a copy of the agreement. He referred them to Mr Wright. Mr Wright was unavailable on 28 July.
58 The next day, 29 July 2010, Mr Klein was contacted by Mr Bibby. Mr Bibby told him that Mr Wright was not allowed to provide them with a copy of the agreement and that in order to access it, he and Mr Klein would have to attend the UFU office in Brunswick Street, Fitzroy at 10:00am on Friday 30 July 2010. Mr Wright did not recall any specific conversation with Mr Klein, Mr Bibby or Mr Mele. However, Mr Wright's evidence was that the response attributed to him would have been his response to any request from any employee for a copy of the document. The reason he gave for adopting that course was "because during the negotiations, the document was being controlled by the UFU and changes discussed were incorporated by the UFU into this master document".
59 The next day, 30 July 2010, Mr Klein, Mr Bibby, Mr Mele and Mr Trimboli attended the UFU office. Mr Marshall arrived 40 minutes late. Mr Marshall refused to provide them with a copy of the agreement. Instead, he projected the document onto a large screen and, while quickly scrolling through the document, he detailed the changes. When Mr Marshall referred to the consultation clause, Mr Klein raised the issue of continued inequality in the process caused, as he saw it, by the continuation of the UFU's role in advocacy and representation and the exclusion of non-UFU members. There was then a heated discussion which ended with Mr Marshall suggesting to Mr Klein that he should go and get his own agreement.
60 Mr Klein's evidence was that:
[He] was aware that the [FW] Act provided avenues to appeal and object to a lack of good faith bargaining on the part of an employer, but [he] decided not to go down that path. [He] felt physically sick at the MFESB's betrayal of [him] and the other non-[UFU] Commanders. [He] also felt that any action taken by [him] to object to the new agreement would almost certainly have exposed [him] to further victimisation and abuse.
61 In August 2010, the negotiations for the new agreement concluded when the MFESB and the UFU made an agreement (the 2010 Agreement). The scope of the 2010 Agreement included Commanders.
62 In September 2010, the MFESB applied to FWA for approval of the 2010 Agreement as an enterprise agreement under Div 4 of Pt 2-4 of the FW Act. Mr Klein did not attend the hearing before FWA. On 23 September 2010, FWA approved the 2010 Agreement, which commenced on 30 September 2010 and replaced the 2005 Staff Agreement.
63 In November 2011, the MFESB transitioned to a new ACFO and Commander structure as part of the Realignment Project (see [183] below). As a result of that transition, Mr Klein was allocated to the position of Commander, Research and Development, the position he currently holds.