25 Since the commencement of the Plaintiff's lease there has been a loading dock comprising two bays opening onto Mountain Street by means of roller doors. Vehicles unloading goods sent to the Plaintiff's premises may conveniently drive into the loading dock and unload the goods near a goods lift which is close by on a raised platform in the loading dock. The goods may then be taken by the goods lift up to the first floor of the Building and carried along a corridor which runs the length of the Building and gives immediate and convenient access to that part of the Plaintiff's premises which is used as a warehouse. This is the corridor which was specially constructed by Baresque to suit the requirements of the Plaintiff, to which I have referred earlier. Similarly, goods to be despatched from the Plaintiff's business may be easily taken from the warehouse, down the corridor to the goods lift, thence transported to the loading dock and then loaded onto vehicles.
26 Many of the goods received and despatched by the Plaintiff are dresses and other garments which are placed in plastic bags and hung from specially constructed moveable racks. When delivered to the Plaintiff, these racks may be wheeled directly onto the goods lift and then along the corridor on the first floor to the Plaintiff's warehouse. The same racks are used to carry goods from the warehouse to be loaded directly into the vehicles in the loading dock.
27 The Defendant's redevelopment requires the demolition of one of the loading bays, namely the northern bay, and the complete removal of the goods lift. The Defendant does not know exactly when that work will commence but, when it does commence, the goods delivered for the Plaintiff at the loading dock will cease to be transported by the goods lift to the first floor and taken along the corridor. They will have to be carried along another corridor on the ground floor into an area which is presently the foyer and which has only a small passenger lift accommodating about four persons.
28 There is a debate as to how practical it will be to transport goods to the first floor in the passenger lift. Mr Kazas says, and the Defendant accepts, that garments which are transported hanging from the movable racks cannot be carried in the passenger lift because the lift is too small to take the racks. However, some of the garments and other goods are transported in cardboard boxes of various sizes. The Defendant says that the smaller boxes could fit into the passenger lift, but its principal solution to the whole problem is that all goods which cannot conveniently be carried in the passenger lift can be carried up to the first floor via the stairs which adjoin the passenger lift. The Defendant says that it will procure its workmen on the site, when available, to carry these goods up the stairs. Alternatively, if the Plaintiff wishes to engage its own labour, the Defendant will reimburse it for the cost.
29 Mr Kazas says that this proposal is entirely unsatisfactory. He says that the Plaintiff's goods are delicate, high fashion garments, some very expensive, which are easily damaged or spoilt by crushing or being soiled in transport. It was to accommodate the Plaintiff's special need for easy transport of such goods to and from the loading dock in clean conditions, says Mr Kazas, that Baresque constructed the corridor on the first floor. The method of transporting these goods now proposed by the Defendant, he says, would not only be difficult and very time consuming, it would also create substantial risk of damage to the goods.
30 I agree. In my opinion, it would be unjustifiably disruptive of the Plaintiff's normal business operations to have to wait upon the convenience, availability and willingness of construction workers to carry delicate and easily damaged goods up and down the stairs. Workers may not be available whenever a delivery to or from the Plaintiff's premises is required, and they may well have other priorities on the site; they may feel that carrying around dresses and handbags is not within the proper scope of their duties; they may not handle these items with the same care as would the Plaintiff's staff.
31 Nor, in my opinion, is it a satisfactory solution for the Plaintiff to engage labour as and when required to transport goods up and down the stairs, later to be reimbursed by the Defendant. As appears from schedules prepared from delivery dockets and invoices, deliveries to and despatches from the Plaintiff's premises are very frequent, occurring on most days of the week, often more than once per day. Doubtless some deliveries and despatches are urgent or must be arranged on short notice or do not occur at the prearranged time. The Plaintiff could not reasonably be expected to make separate arrangements to engage casual labour each time a delivery or despatch was expected: it would simply be too impractical, time consuming and unreliable.
32 The Defendant's proffered solution "of last resort" is to construct a temporary lift of the same dimensions as the existing goods lift, in the vicinity of the present passenger lift, which could then be dismantled on expiry of the Plaintiff's tenancy. The cost of such a temporary lift is said to be between $50,000 and $100,000.
33 The Defendant says that, in any event, the Plaintiff's difficulties in transporting goods to and from the loading dock are more imaginary than real, because the schedule prepared from delivery documents and other records during the period from 1 January to 1 July 2002 shows that the Plaintiff's goods received into or despatched from the loading dock are not so numerous or heavy that it would be a great inconvenience for the Plaintiff to have to transport them up and down the stairs or in the passenger lift rather than by means of the goods lift.
34 I do not accept this contention, for two reasons. First, it was not put to Mr Kazas that the deliveries and despatches shown in the schedule for a period of six months were representative of the volume and frequency of deliveries and despatches in a normal year or indicative of the volume and frequency of deliveries and despatches over the remainder of the term of the lease. Indeed, it appears that the Plaintiff has placed a very substantial order with a supplier in Hong Kong which will result in deliveries to the Plaintiff of some 61,000 items, beginning in October or November this year. There may be up to ten shipments involved in this order. The Defendant says that the goods lift will not be removed until January 2003 so that the Plaintiff should have no difficulty taking delivery of these shipments. That may be so, but it is quite unknown when the Plaintiff will have to despatch the goods from its premises to various retail outlets. In any event, it is not to the point to focus attention on one particular delivery or despatch as if it were the only problem to be solved. I cannot feel justified in assuming that the volume and frequency of despatches and deliveries in the period from 1 January to 1 July 2002, including as it does the Christmas holiday period, is a reliable indication of the normal volume and frequency of deliveries and despatches and of the normal use of the loading dock and the goods lift.
35 Second, and even more importantly, the contention focuses only on volume and frequency of deliveries and despatches: it does not give sufficient consideration to the particularly delicate nature of the goods to be transported and to the Plaintiff's special need for a convenient means of transportation which is likely to cause as little damage as possible. It is this special need which led to Baresque constructing the corridor on the first floor prior to the commencement of the lease to a specification acceptable to the Plaintiff. The Plaintiff's special need would be disregarded entirely if all goods had to be transported manually, as the Defendant suggests.
36 As to the demolition of the northern loading bay, the evidence is that this would be done in order to provide a secure car parking space for Mr Kazas. Originally, an electrical sub-station was to be located in part of the northern bay but Mr Palandri, the Defendant's Business Development Manager, now says that this sub-station is to be located in another area. It appears that a vehicle loading or unloading goods could park in the southern bay and the goods could be loaded from, or unloaded onto, the raised platform at the end of the southern loading bay, rather than loaded from, or unloaded onto, the adjoining bay as presently occurs. If the northern bay is occupied by a car space, there would still be sufficient room left for some goods to be placed on the floor of the bay during the process of loading and unloading, if that were more convenient.
37 If the electrical sub-station is located as indicated by Mr Palandri, I am satisfied that the demolition of the northern bay would not, in itself, cause significant inconvenience to the Plaintiff's operations, despite Mr Kazas' evidence to the contrary.
38 However, the process of demolishing the northern bay could result in unreasonable interference with the Plaintiff's operations in the southern bay, particularly if building rubble and materials are left in positions which interfere with the operations in that bay. In other words, whether or not there would be an actionable interference in the Plaintiff's operations in the southern bay would depend upon the way in which the Defendant carries out its demolition of the northern bay.
The foyer and lift lobby