The plaintiff's primary grounds of appeal
19In order to consider whether her Honour was in error in her approach to the calculation of what the plaintiff was owed as unpaid fees under the agreement, and whether there is error in her approach to deciding the issues raised by the cross claim, it will be necessary to set out what occurred between 6 November 2008, when the defendants were informed of the probable construction costs, and the defendants' letter of 16 February 2009 in which they notified the plaintiff that the project was to be abandoned.
20However, before doing so I note that in the course of argument on the appeal it became clear that on the assumption that the Magistrate was obliged to assess the claim strictly in accordance with the terms of the agreement (that is, by reference to work actually done and disbursements actually made and not by reference to any concept of the reasonableness of the fees charged for those services or whether there was excessive or illegitimate charging), there are only three aspects of her Honour's calculations that are not in strict conformity with the plaintiff's invoice: work done between 29 November 2007 and February 2008 involving a "measured study" referred to in paragraph 50(b) of the reasons for decision; work done between 29 August and 29 September 2008 involving a "sketch design" referred to in paragraph 50(g) and work done between 17 November 2008 and 3 February 2009 involving the provision of "final services - medications, shadow diagram, heritage report etc".
21I also note that the first invoice the plaintiff forwarded to the defendants was for $45,562.75. This was supplemented shortly thereafter by an additional invoice for $13,004.75. The second invoice does not appear to have been the subject of any separate consideration by the Magistrate. Nothing would appear to turn upon this for present purposes. Suffice it to note that after deducting $54,285 paid by the defendants as an advance payment in November 2008 from the invoice total of $102,047 for actual work done, the total of the two invoices comprised the plaintiff's claim for $58,567 and upon which he sued. The effect of her Honour disallowing part of the claim reduced the total amount owed to the plaintiff to $49,525. After the Magistrate accepted that the defendants were entitled to be reimbursed for the advance payment in November 2008 as they contended in their cross claim, she ordered the plaintiff to pay the defendants the differential of $9,042.
22Having resolved in the plaintiff's favour to calculate the amount owing under the agreement on the basis that the project had been abandoned (thereby entitling the plaintiff to charge for actual work done plus disbursements up to the time of abandonment by reference to an agreed scale of fees and charges) the plaintiff submitted that the Magistrate erroneously imported into that calculation the reasonable market value of some of the work; the reasonable value to the defendants of other aspects of the work, and wrongly assessed further aspects of the claim as excessive or illegitimate.
23References to market value and the value of the services to the defendants sourced from the expert evidence tendered by the defendants in support of their claim for restitution under the cross claim and to meet the plaintiff's quantum meruit claim in the event that his claim under contract was defeated. On the appeal the plaintiff submitted that her Honour was in error in referring to the expert evidence for the purpose of assessing the plaintiff's claim pursuant to the agreement. The plaintiff submitted that because the contract made no provision for assessing the amount of unpaid fees upon abandonment by reference to what was "reasonable", "excessive" or "legitimate", and that the Magistrate gave no reasons for departing from the agreed contractual method of calculation otherwise than by reference to the expert opinion of what was reasonable, she was in error in discounting the claim on each of these bases, and the amount claimed by the plaintiff should be redetermined by me and the final orders adjusted accordingly.
24I am satisfied the Magistrate was in error as contended for by the plaintiff and identified in paragraph 50(b) of her reasons (because the value of the work was neutralised or reduced by the plaintiff denying the defendants a soft copy of the plans) and that the reduction of 50 per cent of that component of the invoice should be reinstated. Subject to the plaintiff persuading me that she was also in error in allowing $75 per hour for the work done by the plaintiff's assistant, Ms Harrison, as distinct from what the plaintiff contended was her hourly rate of $100 provided for in the agreement (as comprehended by the second ground of appeal), readjusting that component of the claim is relatively straightforward.
25I am also satisfied that the Magistrate was in error in discounting the work comprehended by the plaintiff's invoice for the preparation of the sketch design in paragraph 50(g) of her reasons for decision, based on her finding that the number of hours claimed by the plaintiff in respect of that category of work was unreasonable or excessive (again by reference to the expert evidence). Recalculating that claim is not so straightforward since it is not clear to me how her Honour arrived at her assessment, or what component of the invoiced services she discounted.
26In paragraph 50(g) of her reasons for decision her Honour also discounted the invoice for all work done after 17 November 2008 on the undifferentiated basis that the fees charged in that period were either "excessive" or "not legitimate". Leaving the question of excessive charging to one side, her Honour appears to have reasoned to the conclusion that fees were not legitimately charged after 17 November because on or by that date the agreement was " under review" (the agreement expressly provided that the agreement was subject to review in November 2008), and because the plaintiff had no clear instructions to undertake any further work after the defendants were notified that the probable building cost of the project would exceed $2.2 million.
27In order for this finding of fact to be susceptible to challenge on the appeal, the plaintiff must demonstrate either that there was no evidence to support it or, alternatively, that the evidence was overwhelmingly to contrary effect. It is not enough that the finding was unreasonable or that the evidence was insufficient to support it, still less that another construction of the evidence was open, or even equally open.
28In RL & D Investments Pty Ltd v Bisby [2002] NSWSC 1082 Kirby J at [13] after referring to the collected authorities on what constitutes an error of law identified a number of broad propositions:
...
First, there is no error of law in simply making a wrong finding of fact ... unless there is no evidence to support that finding.
Secondly, it does not amount to an error of law if the finding of fact, or the inference (or the refusal to make a finding of fact or draw an inference) is perverse, in the sense that it is contrary to the overwhelming weight of evidence ...
Thirdly, it is not an error of law even if the reasoning process by which the Court reaches its conclusion of fact is demonstrably unsound or illogical ...
Fourthly, there is limited exception ... in relation to decisions of fact in the context of a statutory description. In such a case there may be an error of law if the decision on the facts is one which could not be reasonably entertained, or supported, if the tribunal had properly understood the true construction of the relevant enactment ...
29The plaintiff's counsel directed me to the evidence which he submitted compelled the conclusion that despite the project being ultimately costed at $2.2 million in November 2008, the defendants expressly or impliedly instructed the plaintiff to continue to work on the project, and that it was not until February 2009 that he was notified that they were abandoning the project. Viewed in this way, the plaintiff submitted that her Honour's finding that he worked without instructions, or contrary to the defendants' express instructions, is wholly contradicted by the evidence and unsupportable, thereby amounting to an error of law.
30It is necessary that the evidence I was taken to on the appeal is set out in detail.
31At a meeting with the plaintiff on 6 November 2008 the defendants were provided with a written costing of the project entitled "Preliminary Opinion of Probable Building Costs" where the project was costed at $2,273,455.
32At 2.16pm that day the defendants sent an email to the plaintiff in the following terms:
Thank you for your time this morning. We are happy with the updated plans and will review them again tonight together with the cost guide. As you probably guessed from our reaction, the whole project cost has come in well above our original expectations and accordingly we now have some tough decisions to make. We have a number of options available to us but need time and some further information from you to carefully consider each. We are committed to completing the project with you and are very happy with progress to date . If convenient, we will call you tomorrow at 1pm to discuss our options. Please confirm if this time suits.
Thanks again and kind regards
Phillip and Melissa
(emphasis added)
33At 3.31pm the plaintiff responded confirming that 1pm was a suitable time to speak and inquired whether he should proceed with lodging the documents with the Development Control Unit as they needed to be delivered to the Hunters Hill Council the following day before noon.
34At 4.15pm the plaintiff received a telephone call from Mrs Guest which was noted in his diary in the following terms:
Melissa Guest rang - Caution - wants out - I think lodge docs with DCU however still on tomorrow - slow down the project.
35At 10.31pm the defendant sent a further email in the following terms:
Further to our conversation today, we have revisited the plans, cost estimate and the contract. We are very happy with the plans and would like to proceed as we believe it is a worthwhile investment in the property . However, we are concerned with how to fund the project given the current cost estimate, as it is higher than we expected. Without making extensive changes to the current plan, your latest suggestion for the timber rear etc is something that we would seriously consider to reduce cost. We believe the best option is to get the project through Stage 1 and obtain the council approval for the development as you've suggested. We understand that this should give us at least 6 months to address the best way for us to fund the future stages given the changed market conditions .
Before pressing on through this stage we would like a better understanding of the costs associated with completing it . The contract states that Stage 1 includes amongst other items, a Statement of Environmental Effects, Heritage Report and submission of the development application. For this stage your fee is 5% of the commercial construction cost. What is the commercial construction cost in the original cost estimate and what would it be if we used the $2,000 rate? What other costs, that are not included in the 5%, do we also need to factor in to complete Stage 1? The contract states engineers fees, BASIX fees etc. Can you estimate these for us? We have an estimate from Annie Walkes of $3,800 to $4,800 for the landscape plan. Also if we were to proceed with the $2,000 rate, will this impact on the DCU?
To help us to address the best way to fund the future stages, once council approval has been given how long do we have to proceed to the next stage? Are you able to provide some further detail of how long the approval remains valid and whether there are options to extend this is required?
I will give you a quick call in the morning to discuss.
Regards
Phillip & Melissa
(emphasis added)
36The following day (7 November 2008) the plaintiff noted a telephone conversation with Mr Guest in his diary in the following terms:
Phillip Guest rang - discussed matters further - OK to lodge then to complete Stage 1 (need to know break up of extra fees - to [consider?]) Will prepare spreadsheet for DCU Meeting
(emphasis added)
37On 11 November 2008 the defendants paid the plaintiff's fees of $54,285 calculated according to the agreement.
38On 25 November 2008 the plaintiff sent a letter to the defendants in the following terms:
Dear Melissa and Phillip,
Delayed Commencement
Your recent question regarding how long a development consent remains active is set by Hunter Hill Council standard consent conditions as:
"The works set forth in the plans and specification and approved under this consent, once commenced, shall be completed within two (2) years from the date of commencement".
While I have successfully challenged HHC on this matter with some building works to our own office building I have cause to be unsure due to conflicting data.
...
Accordingly, to muddy the waters, I enclose for your information and understanding a copy of the transcript from a L & E Court hearing which involved and incurred a loss for HH Council.
I suggest the consultant town planner chosen to prepare the supporting Statement of Environmental Effects for your development application can provide the answer.
Yours faithfully,
Karl Romandi
39On 26 November 2008 the plaintiff advised the defendants by email that he had met with the Council Heritage Advisor that day and had a further meeting with the Conservation Advisory Panel to ensure that all heritage matters had Council's support. He also advised that he met with a Council officer on site on 14 November to assess the possible effect of excavations on the surrounding trees. He attached a detailed report of that meeting. He advised that Council required an arborist to be retained and that this would need to be discussed. He attached notes of the meeting with Council identifying the need for care in addressing the building of an underground garage. He concluded by saying as follows:
Meanwhile consultants need to be commissioned to progress the works for DA submission and we should best meet to discuss this procedure.
40On 3 December 2008 the plaintiff noted in his diary a telephone conversation with Mrs Guest in the following terms:
Mel Guest Rang. Discussed matters and progress - to meet before CAP meeting.
41On 10 December 2008 Mr Guest addressed the Conservation Advisory Panel as did the plaintiff on his own behalf.
42On 16 December 2008 the plaintiff noted an 8.30am meeting in his office with the defendants. (The evidence does not establish whether this was to reschedule a meeting or whether a meeting occurred on that date.)
43On 20 January 2009 the plaintiff forwarded a letter to the defendants attaching a copy of the Conservation Advisory Panel meeting report and the Panel's favourable resolution. He went on to say:
To enable us to press on with the DA documents we need to discuss the engagement of the following consultants:
Structural engineer (concrete, steel, structural timbers, underpinning ? etc)
Arborist (for the remaining trees)
Landscape design
Town planner (to prepare the statement of environment effects)
Hydraulic engineer (sewer diversion etc.)
BASIX energy assessment/compliance
Further, consideration is now required for the desired appliances, fittings and fixtures in the kitchen, laundry, bathrooms and shower rooms.
Please call to arrange a meeting at your convenience.
Yours faithfully,
Karl Romandi
44On 16 February 2009 the defendants forwarded a letter of in the following terms:
Dear Karl
1 Hunter Street, Woolwich
I refer to the proposed development of our home at 1 Hunter Street, Woolwich.
Unfortunately, it is with regret that I now confirm that due to unforeseen circumstances we are unable to continue the project. As you would well appreciate this decision has been extremely difficult to make, but regrettably, we have been left with no other option. In accordance with your proposal letter dated 1 November, in circumstances where the project is abandoned your "fees will be based on the actual work done". Accordingly, would you please forward to us a schedule detailing the actual work done to date plus any disbursements made on our behalf, so that reconciliation can be completed.
We are extremely disappointed to have to make this decision at this time, and thank you for your contribution to date.
Yours sincerely
Phillip & Melissa Guest
(emphasis added)
45Later that evening the following email was sent:
Dear Karl
When you called today it was a bit difficult for me to talk freely, so I thought I should drop you a quick email confirming our discussion.
It is unfortunate that we have had to make this decision to stop the project but we had no other option, I am sure you will appreciate that it has not been easy for us. As discussed there were a number of factors that we have had to consider when making the decision including the changed market conditions as a result of the global economic crisis and the estimate of building cost being well in excess of our budget. Both of these factors were discussed with you previously.
In accordance with our discussion and our letter of today, please prepare a reconciliation of your fees and forward these to me as soon as possible, at either this email address or our home address. I note also that we still have not received the final A1 plans from the last Conservation Advisory Panel meeting, despite you advising me that you would provide these for our review and comment over the Christmas break. Given our decision to stop the project these will no longer be required.
We thank you again for the work you have done and hope that should our circumstances change in the future, we may be able to consider recommencing the project.
Kind regards,
Phillip Guest
46On 25 February 2009 the plaintiff responded in the following terms:
Dear Melissa and Phillip,
Your email and hand delivered letter of February 16 was received with surprise and disappointment. Circumstances precipitating your decision to abandon the project at this advanced stage are understandingly (sic) regrettable however we find it hard to contain our frustration.
This is because the whole team here has been tirelessly working with great expectations of a worthwhile result that would have been a beautiful and interesting home for you and your family and a jewel in the built fabric of Hunters Hill.
Indeed the positive responses from you and Council's advisory panel had been so promising that a good outcome was expected.
Nevertheless we confirm your decision to abandon the project as requested and as required by our contract our reconciled account and tax invoice is enclosed.
Furthermore please be advised that we understand that you have all the latest drawings. The documents presented to CAP were exactly the same as those submitted shortly before the DCU. Council's heritage advisor referred these same plans across for review. However late changes to the vehicle entry were submitted as a variation at the CAP meeting on the night and you may well not have the latest on this. You will recall however that this variation to the vehicle entry was well received by CAP and subsequent site inspections by Council confirmed this. A copy of the amended plan is available on request.
Yours faithfully,
Karl Romandi
47It does not appear that this chain of correspondence was the subject of any testing in cross-examination of the defendants or that the more general question as to whether the defendants had withdrawn instructions in November 2008 was averted to in their affidavit evidence. This may explain why the evidence to which I have referred was not the subject of comment or analysis by the Magistrate.
48In dealing with the issue of the plaintiff's claim for fees after November 2008 her Honour said as follows:
[45] Unfortunately the Guests did not become aware of the costs blow-out until November 2008. They quickly made it clear that they needed more information before they could proceed. There is a notation in Mr Romandi's diary on November 6 2008 (p154 Romandi exhibit) that suggests he understands the gravity of the situation. Mrs Guest "wants out" and the project will slow down. However work continued over the Christmas period and did not stop until February 2009. It is difficult to understand why such significant costs are incurred when the Guests had clearly requested further information.
[46] The fee agreement stated that the contract was to be reviewed in November 2008. In my view the Guests clearly expressed a wish for no further work until they had more information. The plaintiff says the review term should be given little weight. They say it was a kind of option that was never exercised. There seems to me little support for this submission.
49When read in its entirety I regard the correspondence extracted above as compelling the conclusion that the defendants actively participated with the plaintiff in progressing the project after November 2008, and that work was done with their knowledge and approval after that date, and that it was only in February 2009 that they abandoned the project having apparently determined that they could not afford to realise the scale of their home renovation for financial reasons. While it was open to her Honour to give emphasis to the defendants' request for information (see [35] above) it would appear to me that they were provided with information of various kinds after that date including bearing upon financial matters related to the project. Similarly, while Mrs Guest conveyed her wish to withdraw from the project in her telephone call on the afternoon of 6 November 2008, this was countermanded and, in the plainest terms, in the email sent and signed by both her and her husband later that evening. Her Honour's failure to refer to this email and the correspondence that flowed thereafter has resulted in a serious misstatement of the evidence such as to constitute an error of law. In the result, I am persuaded that she was in error in discounting the plaintiff's claim for services rendered after 17 November 2008.
50In further support of the first ground of appeal the plaintiff also submitted that the Magistrate was in error in disallowing, or failing to allow, for the plaintiff's claim for disbursements in the amount of $2,346 as per the first invoice. Since her Honour made no reference to the claim for disbursements (or it would seem made any allowance for it), it is not clear whether it was accounted for or overlooked. I am of the view that full allowance should have been made for disbursements.