Whether Mr Downing's participation as a member of the Committee was attended with the appearance of disqualifying bias
92 The declaratory relief sought by the applicants is directed first towards Mr Downing on the basis that his involvement in the inquiries was attended with the appearance of disqualifying bias, and secondly towards the second, third, fourth and fifth respondents (the other Committee members) whose participation, it is claimed, attends an appearance of disqualifying bias by reason of their interaction with Mr Downing in the inquiries. The Commonwealth submits that the question properly raised by that claim for relief is in fact "whether, for each of the Committee's inquiries into the applicants, Mr Downing's continued participation would give rise to a reasonable apprehension of bias on the part of the Committee" (emphasis in the original). The Commonwealth submitted that "[a]nswering that question requires articulation of how that effect [of Mr Downing's interests on him] individually might in turn affect the ultimate resolution of [the Committee's inquiry]": Isbester at [60].
93 The Commonwealth submitted there is a need, if Mr Downing's participation in the Committee is found to be attended with the apprehension of bias, to consider whether such participation gives rise to a reasonable apprehension of bias on the part of the Committee as constituted by the remaining members in conducting the inquiries in his absence.
94 The applicants referred to the "conflict factor" and "conduct factor" which they submit satisfies the Ebner test. The applicants submitted that the "conflict factor" arises due to CC being a major competitor of CW in the ACT and more generally Mr Downing's clear interest in the success of the CC Group by way of his previous and ongoing associations, as well as ongoing commercial interests. The applicants submitted that these interests and associations in CW's commercial rival lead to the fair-minded lay observer considering that he might not bring an impartial mind to making judgments about the conduct of pharmacists who are associated with CW. Furthermore, the applicants submitted that Mr Downing owes duties as a director to entities that are part of the CC Group, including in promoting their success. The applicants therefore submit that the fair-minded lay observer would accept that there is a logical risk that the "conflict factor" could influence his decision-making.
95 The applicants submitted that the above factors are compounded by the below examples of the Committee failing to act fairly and transparently to the applicants, which the applicants refer to as the "conduct factor":
(1) Failure from the outset to volunteer any or full disclosure of Mr Downing's interests and associations;
(2) Failure to provide full and adequate disclosure of Mr Downing's interests and associations after being asked;
(3) Mr Downing's self-description as a "community pharmacist" which has the real possibility of misleading the listener;
(4) Ruling on the issue of apprehended bias without providing the applicants an opportunity to be heard, contrary to their specific request;
(5) Concluding that Mr Downing had no apprehension of bias, in consultation with him; and
(6) Failing to disclose that Ms Sestan, the fourth respondent, is the director of a competitor of Chemist Warehouse pharmacies.
96 The applicants emphasised the letter sent by the solicitor on 8 February 2022, extracted above at 52, which initially requested full disclosure, and noted Mr Downing's lack of accurate and complete disclosure in the letter sent by the AGS on 28 February 2022 and further letter of the AGS on 7 April 2022. The applicants highlighted that only once this proceeding commenced did Mr Downing make disclosure of his employment arrangements, his capacity as an officer holder and that he receives remuneration for the provision of services as an office holder.
97 The applicants contended that the Committee clearly had no proper process for identifying and managing conflicts of interest, and that the approach adopted by the Committee at the time of the referrals placed the applicant in a position where they had to make their own inquiries regarding conflicts of interest.
98 The Commonwealth did not dispute that Mr Downing has financial, employment and economic connections with the CC Group, and that the CC Group is CW's largest competitor in the ACT. The Commonwealth also accepted that each of the applicant's referrals involve CW to some degree. What the Commonwealth does not accept is that those factors connect in "any rational, realistic, meaningful or probative way" nor that there is a realistic possibility that those factors would lead, to a departure on behalf of Mr Downing or the Committee from impartial decision-making.
99 As to the logical connection, the applicants contended that it is comprises the "substantiality" and "materiality" of Mr Downing's interests in CC, and the competitive nature of CC with CW in the ACT. The applicants submitted that the logical connection is clearly made out as Mr Downing sits on a Committee which determines the fate of the approval of the pharmacists the subjects of the referrals, who in this case are all competitors of the CC Group. The centrality of CW to the inquiries is evident from the referral letters to the applicants and the form of questioning and focus on CW at the hearing with respect to the first applicant.
100 The applicants distinguish this case from Ebner on the basis that Ebner only involved the non-disclosure of a judge holding 2400 shares in a public company bank, whereas this matter is concerned with more than just non-disclosure, namely Mr Downing's direct commercial dealings with CC through his superannuation fund. There is much force to this argument - Mr Downing's interests and associations with CC are extensive, have existed for a long time and he remains directly and indirectly as an owner, financier and office holder of entities associated with CC.
101 With respect to the role played by CW and CC, the applicants referred to the uncontradicted evidence of Mr Gance that, "Capital Chemist is a formidable competitor, as one of the oldest pharmacy brands in the ACT. With 21 store locations in Canberra, Capital Chemist has the largest store network in ACT accounting for nearly 25% of all pharmacies in the territory". Therefore, the applicants submit this is "a macro case", such that Mr Downing has significant interests and associations with the CC Group at a "corporate level" from the perspective of CW.
102 The applicants submitted that the fair-minded lay observer would not separate the competition between the pharmacies based on location, and further might think that by weakening a competitor in one jurisdiction it will weaken it in the jurisdiction where the direct competition occurs. I accept the substance of this submission and consider that the fair minded lay observer, cognizant "of the nature of the decision and the context in which it [is] to be made" would consider that being a competitor in one geographical location would extend to other geographical locations: QYFM at [72] (Gordon J).
103 In terms of the Committee as a whole, the applicants submitted that Mr Downing has fully participated so far in each of the inquiries, to the extent that they have occurred. In relation to the first applicant, the inquiry is well advanced - to the point where a preliminary draft report has been prepared, and involves common issues with inquiries regarding the second, third and fourth applicants which the applicants submitted may be tainted. Further, the Committee made a decision that Mr Downing was not attended with an appearance of apprehended bias, unaware of all of Mr Downing's interests and associations including that he was employed by CC. As such, the applicants submitted it would be impossible to "unravel" participation such that the Committee absent Mr Downing could proceed with the inquiries. As is set out below I do not accept this submission in its entirety.
104 The Commonwealth submitted that the Committee's function is limited - the ultimate decision maker is the Minister. To suspend or revoke a pharmacist's approval, the Minister must be personally satisfied regarding the pharmacist's relevant contravention of a condition of the approval. The Committee's report must be considered, but is not "determinative". No publication of the report may occur until a pharmacist's appeal rights are exhausted, and only then if the Minister decides that all or a part of it should be published. The Commonwealth seems to suggest that, as the Minister is the ultimate decision maker, some lesser standard is applied to the Committee as the fair-minded lay observer would appreciate that the "sole fate" of the referrals are not in the hands of the Committee, but rather the Minister. This submission must be rejected.
105 The applicants relied on Oakey Coal Action Alliance Inc v New Acland Coal Pty Ltd (2021) 272 CLR 33; [2021] HCA 2 which they submitted was concerned with a legislative scheme, similar to the one in this matter, which entailed the holding of a hearing by a body which would make a recommendation to the Minister. Kiefel CJ, Bell, Gageler and Keane JJ determined in that case that a preceding report infected by bias was invalid and could not be relied upon. At [55] and [57] it was said:
The [Mineral Resources Act 1989 (Qld)] … conforms to the commonly encountered legislative model which 'entails the holding of an inquiry by a body authorized to make a recommendation to a ... Minister [who] may make a decision rejecting the recommendation without conducting any further inquiry' under which '[t]he hearing before the recommending body provides a sufficient opportunity for a party to present [its] case so that the decision-making process, viewed in its entirety, entails procedural fairness': South Australia v O'Shea (1987) 163 CLR 378 at 389.
…
… it is apparent that the recommendation of the Land Court mandated by Ch 6 of the MRA as a precondition to the making of a decision by the Minister to grant or reject an application for a mining lease in the event of an objection is a recommendation which is the product of compliance with all of the express and implied conditions of the statutory process by which the recommendation is required to be produced. Central to those implied conditions of that statutory process by which the recommendation is required to be produced is that the Land Court observe procedural fairness in conducting the hearing and in making the recommendation.
(Footnotes omitted)
106 The Commonwealth submitted that Oakey Coal is inapplicable to the current proceeding as the role of the Minister in that matter was binary such that approval was either granted or was not. The Commonwealth submitted that this case is distinct as the Minister has a greater discretion and a statutorily mandated obligation to consider the matter for himself. Additionally, any decision made by the Minister is open to merits review by the Administrative Appeals Tribunal.
107 The applicants contend that the Minister's role in Oakey Coal was not binary, in that the Minister could also impose conditions on approvals, and therefore this case is analogous with Oakey Coal.
108 Whether or not the Minister's powers in Oakey Coal were binary, the High Court makes it clear that a precursor report infected with bias cannot be separated from the Minister's discretion to exercise his powers. I am therefore of the view that bias on the part of the Committee, whether actual or apprehended, would render any subsequent decision making by the Minister invalid. It follows that in order for the Minister to exercise his power, the Committee must be free of an apprehension of bias.
109 The Commonwealth submitted that Mr Downing is only one in a Committee comprising five people, and he is not the chair of that Committee. It submitted that the Committee is an "industry body" which conducts "expert peer review", and therefore the people primarily comprising the Committee are registered pharmacists who may have interests and associations in pharmacy businesses. The Commonwealth submitted that the fair-minded lay observer would appreciate this fact, and could not reasonably regard those interests and associations as being indicative of a possibility of bias. Further, it submitted that the Committee is a standing committee which receives referrals nationally, not one separately constituted for each referral received.
110 The Commonwealth also submitted that there would be a very substantial reduction of available pharmacists where the referral relates to CW, the largest retail pharmacy group in Australia. That may be true, although as recorded in the Further Agreed Facts, as at June 2019, there were 32,258 registered pharmacists in Australia.
111 It is difficult to see how the Commonwealth's submissions in paragraphs [109] and [110] advance its case. The proposition that the composition of a committee is immutable and can overcome the obligation to provide procedural fairness is an unattractive one. Similarly, that avoiding a conflict of interest might result in there being a smaller body of available pharmacists to comprise the Committee is no justification. Absent a legal basis for excluding it, the Committee is obliged to ensure that pharmacists the subject of referrals are afforded procedural fairness.
112 The Commonwealth analysed the locations of each of the CW pharmacies operated by the applicants by reference to the closest CC pharmacy. With respect to the third and fourth applicants, excluding their approved pharmacy, there are twelve pharmacies located within five kilometres of their CW pharmacy (CW Belconnen Markets). The only CC pharmacy within that area is CC University of Canberra. Seven of the twelve pharmacies within that area are closer than CC University of Canberra. Therefore, the Commonwealth submitted, an adverse outcome for the third and fourth applicants does not necessarily point to any particular outcome for CW Belconnen Markets. Nor does it mean that demand at CC University of Canberra would be affected, nor would it have had an impact on its ability to service its loans to PDSL or PSVCUT (which are now repaid). Any wider impact for CC pharmacies is even more improbable.
113 As to the CW pharmacy operated by the first applicant, the nearest CC Group pharmacy is 379 kilometres away. The distance between the closest CC pharmacy to the CW pharmacy operated by the second applicant is 97 kilometres. Based on those distances, the Commonwealth submits that the arguments in relation to the third and fourth pharmacy apply even more forcefully.
114 In summary the Commonwealth submitted that there is no realistic possibility, based on CC being "in a loose sense a competitor in the same city or jurisdiction" of there being an unbroken credible connection between Mr Downing's interests and associations with the CC Group and the particular matters the subject of the inquiry, in the eyes of the fair minded lay observer. The Commonwealth likened this case to Ebner - submitting that there is no suggestion that the revocation of an approval, even in respect of the third and fourth applicants, would affect demand at CC pharmacies.
115 It is accepted that non-disclosure alone will rarely give rise to a reasonable apprehension of bias, unless there has been "intentional concealment" or something that was "wrong about it all": Aussie Airlines at 221; Aurora Funds Management Ltd v Australian Government Takeovers Panel (Judicial Review) [2020] FCA 496 at [113] (Perram J).
116 However, here there is more than just non-disclosure. There is conduct including ongoing incomplete disclosure of Mr Downing's extensive involvement in CC historically and his ongoing interests and associations in light of requests for information regarding interest and association over many months. There is the assertion made on 28 February 2022, which it later emerged was incorrect, that "[t]hese are the only interests that Mr Downing has had in the pharmaceutical industry since his appointment as a member of the Committee". An assertion that full disclosure has been made, when it has not, is different from no disclosure at all.
117 As well Mr Downing continues to be employed by and receive remuneration from the CC Group. That such payment is for work done for PDSL and PSVCUT and affected through the CC Group for payroll purposes does not matter. The fact that the amount is small also does not matter. PDSL and PSVCUT are inextricably linked with the CC Group as lenders to CC Group pharmacies. Mr Downing on his Linkedin account describes himself as CC's twelfth man, by which, as I have found, he means he is a "substitute" for CC. There is also Mr Downing's description of himself as a "community pharmacist" which as I have also found is at odds with the extent of Mr Downing's financial interests, involvement, knowledge and experience in relation to the pharmacy business.
118 The Commonwealth also submitted that while disclosure of Mr Downing's interests might be desirable, it is not a right or a duty. According to the Commonwealth, there was no deliberate intent to conceal information from the applicants - much of the information suggesting interests and associations of Mr Downing and even of Ms Sestan was publicly available on Linkedin. This is not a case where there was nondisclosure of information that could only have been known by the decision maker. However, the Commonwealth also submitted that it accepted that the applicants were not under any duty to inquire. Not all of the information was publicly available and in any case the fact that some of it was does not assist Mr Downing.
119 It is logical that the fair-minded lay observer might apprehend that Mr Downing might not decide any of the referrals on their legal and factual merits by way of his substantial and long-standing connection with the CC Group, noting the importance that the CW pharmacies plays in each of the referrals, and the apparent emphasis placed on the conduct of the CW pharmacy during the hearing of the first applicant. The fair-minded lay observer is aware of the context in which Mr Downing sits on the Committee, and the circumstances which led to the decision. Accordingly, the fair-minded lay observer would be aware that Mr Downing had not disclosed his interests and associations when joining the Committee, nor provided them to the applicants fully and frankly when requested. Rather, when disclosure was still incomplete, it was asserted that all of his interest and associations had been declared. The fair-minded lay observer, being cognisant of human frailty and attributed with the characteristics specified in paragraph [11]-[15], would acknowledge that Mr Downing's close connection with the CC Group, as CW's largest competition in the ACT, might consciously or subconsciously impact upon his decision-making.
120 I am therefore satisfied that the first step of the Ebner test is made out, such that the applicants have identified a factor which might lead Mr Downing to determine the matter other than on its legal and factual merits. I have come to that conclusion taking into account the interests, associations and conduct of Mr Downing. I should note that I do not consider that Mr Downing being present during the Committee's deliberations as to whether a reasonable apprehension of bias existed is inconsistent with the process outlined by Gordon J and adopted by Edelman and Steward JJ in QYFM, noting that Mr Downing had proffered his own view already by way of email to the secretariat.
121 The logical connection between Mr Downing's interests and associations, and the feared deviation from the course of deciding the referrals on their legal and factual merits, is also apparent. It must be shown that the fair-minded lay observer might apprehend that the decision maker might have a foreclosed mind to the matter, emphasising that the test is concerned with possibility, not probability: QYFM at [37]. It does not matter if the possible apprehension of a fair-minded lay observer involved only the possibility of a mind affected in a small degree by bias. A perception of only a little bias will invalidate a decision. Once the line of bias is crossed, there are no degrees of permissible bias. QYFM [175].
122 I accept that the density of pharmacies in ACT are such that it is questionable whether any financial gain could actually occur to the CC Group if the third and fourth applicants were to have their approvals revoked. That is even more the case in respect of the inquiries regarding the first and second applicants. However, this case is concerned with an apprehension of bias, not actual bias. Further, this is not a competition case. It is logical, and reasonable, that a fair-minded lay observer, with a broad knowledge of the material objective facts as distinct from detailed knowledge, might apprehend that despite density in the market and location, Mr Downing might not bring an impartial mind to the matter based on his historical and ongoing interests in and associations with CC Group and its competition with CW more broadly, and particularly so in the ACT, and his conduct in making those interests and associations known.
123 Consistent with Oakey Coal, regardless of whether the Minister is the "ultimate decision maker" a report that is reasonably apprehended as being infected with bias means that any subsequent actions taken by the Minister are also infected with an apprehension of bias. Accordingly, the preliminary report regarding the first applicant is infected.