Procedural Fairness
53The material point is that, for whatever reason, the Minister adopted a wholesale change of position. This was notwithstanding that the Crown road was the conventional route by which Mr Anthony had accessed his paddock on Lot 147; that Mr Anthony had already spent substantial monies in carrying out works on the Crown road; and that the prohibition of traffic on the Crown road, if permanent, would no doubt diminish the value of Lot 147. I should point out that during the disputation with Mr & Mrs Hunter, Mr Anthony more often used an alternative and less satisfactory track through the Hampton State Forest. The Minister's change of position was also in the face of Mr Anthony's reasonable expectation arising as a result of the assurance contained in Mr Kneipp's letter dated 8 June 2010 (based on the Board's recommendations), that officers of the Land & Property Management Authority would negotiate in good faith with him with a view to permitting him to complete the minor works on the Crown road that he had been originally authorised to undertake.
54It is true that Mr Anthony would have become increasingly aware from at least June 2010 that officers of the Land and Property Management Authority, in particular Mr Sawtell, were concerned about the condition of the Crown road. He would have perceived, I think, some loss of confidence in him. He may not necessarily have been surprised if the Minister had chosen not to accept the recommendations of the local land board. But once the Minister chose to adopt the Board's recommendations, Mr Anthony had no reason to expect that the unqualified position outlined with such clarity in Mr Kneipp's letter dated 8 June 2010, would no longer be maintained, without notice to him. Nor did he have any reason to expect that the Crown road would be suddenly regulated, to the point of prohibiting his passage along it, without notice to him. Nor could he have anticipated that the decision to regulate the Crown road would be taken without giving him an opportunity to make submissions or be heard.
55A legitimate expectation that is sufficient to found an entitlement to be heard before an administrative decision is taken may arise in a variety of circumstances. One of the clearest cases is where, as here, the administrative body has given an express assurance, or made a representation, that it will adopt a particular course of action favourable to the claimant. If the administrative body subsequently decides to reverse its decision, to adopt a different course and to depart from its previously stated position, it may well be obliged, depending on the circumstances, to afford procedural fairness to the claimant before doing so - unless there is a clear contrary statutory intention: Annetts v McCann (1990) 170 CLR 596 at 598 (Mason CJ, Deane and McHugh JJ). Of course, there must be an essential unfairness, not merely a disappointed expectation or a departure from a previous position or representation, without more: Re Minister for Immigration & Multicultural Affairs; ex parte Lam (supra) at [35] - [37].
56A decision by a roads authority, such as the Minister, to regulate a road under Section 115 of Roads Act is one that affects the public generally. And there is no express or implied exclusion of procedural fairness that can be discerned from the language of the Act. But it would be quite wrong to say that the public at large is entitled to procedural fairness when a decision to regulate a road is made. Something more is required. The Minister did not owe a general duty of consultation. The plaintiff contended that Mr Anthony's right to use the road, as the owner of Lot 147, was specially affected by the decision to regulate. That is correct but it is not enough by itself. There were other factors that distinguished Mr Anthony's position.
57Mr Anthony was entitled to procedural fairness in the making of the Minister's decision because of the particular circumstances and the sequence of events that I have recounted in paragraphs [44] - [52] above. His entitlement is founded on a legitimate expectation held by him arising from those facts. The relevance of a legitimate expectation in the context of an administrative decision was articulated by Mason CJ and Deane J in Minister for Immigration and Ethnic Affairs v Teoh (1995) 183 CLR 273 at 291-292:
The existence of a legitimate expectation that a decision-maker will act in a particular way does not necessarily compel him or her to act in that way. That is the difference between a legitimate expectation and a binding rule of law. To regard a legitimate expectation as requiring the decision-maker to act in a particular way is tantamount to treating it as a binding rule of law.
...[If] a decision-maker proposes to make a decision inconsistent with a legitimate expectation, procedural fairness requires that the persons affected should be given notice and an adequate opportunity of presenting a case against the taking of such a course.
58As I have explained however, a disappointed expectation is not sufficient by itself. Practical unfairness must result from the failure to accord procedural fairness: Lam (supra) at [33] - [37] (Gleeson CJ).
59Mr Anthony desired to complete the works on the Crown road. The Minister stated in Mr Kneipp's letter dated 8 June 2010 that departmental officials would commence discussions with him about allowing him to do so. The premise of the letter was the acceptance by the Minister of the recommendations of the local land board. As I have said, the Minister was not bound to accept those recommendations - but he did. By the letter, and having regard to the events which led up to it, the Minister created a legitimate expectation that Mr Anthony would be able to continue to use the Crown road and, subject to further negotiations with departmental officials, complete the works on it.
60It is important to observe that a legitimate expectation does not entitle an affected person to satisfaction of that expectation. Rather, in an appropriate case, it will entitle such a person to an opportunity to be heard if a decision is made to depart from the state of affairs from which the expectation is derived.
61But even where the rules of procedural fairness apply, their content will vary from case to case. The existence and content of a plaintiff's legitimate expectation are relevant to determining what is required to afford procedural fairness to a person affected by the exercise of a statutory power: Lam at [81]-[83] (supra) (McHugh and Gummow JJ). And the legislative framework must also be considered in determining that content: SZBEL v Minister for Immigration and Multicultural and Indigenous Affairs (2006) 228 CLR 152 at [26]. Mr Anthony's concern was both general and specific: he was a member of the public and as such, entitled to notice under Regulation 5 of the Roads Regulation as a matter of course. But for the reasons that I have endeavoured to explain, his interest was greater than that of a mere member of the public.
62I have reached the view that in the circumstances of this case, the application of the rules of procedural fairness required the following three elements, all of which were absent:
(a) Mr Anthony was entitled to be informed that the Minister was considering not implementing the recommendations of the local land board contrary to the position taken and set out in Mr Kneipp's letter dated 8 June 2010 to Mr Anthony; and
(b) Mr Anthony was entitled to be informed that, because of the presence of "hazards", the Minister was considering the regulation of the Crown road, to prohibit the passage of vehicles, persons and livestock; and
(c) Mr Anthony was entitled to be given a reasonable opportunity to put submissions in relation to (a) and (b) before the Minister's decision on 21 September 2010.