THE PRESENT CASE
13 All deponents gave evidence about representations said to have been made by Ms Robertson about pre‑development foot traffic. Perpetual has admitted that she made these representations, and accordingly evidence about that topic is irrelevant. In relation to the post‑redevelopment foot traffic, the evidence given by Mr Williams is that Ms Robertson said there would be a substantial increase of between 50 and 60 per cent in the number of customers after the redevelopment. Mr Lee says that Ms Robertson spoke of a substantial increase. No percentage or numbers were mentioned. No other deponent mentions the Big W store. Ms Pavlidis said that Ms Robertson spoke of an increase to between 175,000 and 180,000 per week, and on another occasion of an increase to at least 148,000 per week, with a continuing increase after the redevelopment. No percentage was mentioned. No other deponent mentions the figure of 148,000, nor that any increase in customer numbers would result from the high quality of the Centre's fittings and the completion of the new housing estate. Mr Fava says Ms Robertson mentioned a 40 per cent increase on current figures. He is the only similar fact deponent to mention a percentage, but his percentage differs from that asserted by Mr Williams. Mr Fava's recollection that Ms Robertson said that numbers would rise to 150,000 and eventually to 170,000 is not mentioned by any other deponent. Nor does any other deponent refer to Ms Robertson's black book containing the reference to 150,000 persons. Mr Fava also mentioned other things said by Ms Robertson that are not mentioned by anyone else: the $2 million advertising campaign and the pamphlet drop that would help increase the number of customers. Ms Lee said that Ms Robertson spoke of an substantial increase in numbers. She does not mention percentages or numbers.
14 The question posed by ss 55 and 56 of the Act is whether the evidence of the five deponents could rationally affect the assessment of the probability that Ms Robertson told Mr Williams that there would be a substantial increase of between 50 and 60 per cent in the number of customers at the Centre after completion of the redevelopment. In view of the differences between the accounts given by Mr Williams and each of the five deponents, I doubt that it could. However I am quite clear that, whether taken alone or in conjunction with Mr Williams' evidence, the evidence sought to be admitted does not have significant probative value. The differences to which I have referred make it impossible to say that the evidence reveals striking similarities, unusual features, underlying unity, a system or pattern of behaviour, or a business practice, so as to endow what was said with the "strength" required for evidence to have significant probative value.
15 As to profitability, Mr Williams' account is that Ms Robertson said he could expect that at least 1 per cent of customers would purchase from his store, that on this basis he would easily take $3,000 per week, that on these takings the business could expect a profit of 45 per cent (namely $1,350 per week), and that he would have no problem meeting the rent. According to Ms Pavlidis, Ms Robertson said that her shop would easily take $7,000 per week initially, and more on completion of the redevelopment. The fact that Ms Robertson told Ms Pavlidis that her carvery products, sandwiches and drinks business would easily take at least $7,000 per week and more when the redevelopment was complete, could not, in my view, rationally affect the assessment of the probability that Ms Robertson told Mr Williams he would easily take $1,350 per week from his biscuit‑making business. Even if Ms Pavlidis' evidence were probative in that sense, it clearly does not have significant probative value.
16 The fact that Ms Robertson agreed with Mr Fava that his forecast of takings of $8,000 to $10,000 per week were achievable, and that he would thereby be able to pay his rent, could not, in my view, rationally affect the assessment of the probability that she told Mr Williams that based on 1 per cent of traffic flow purchasing from his shop, he would easily take $3,000 per week, and could expect a profit of 45 per cent, namely $1,350 per week. Even if it could, the evidence would not have significant probative value.
17 The fact that Ms Robertson told Mr Fava that the $80,000 rent for his Asian food shop would be "easily payable" with a substantial increase in customers that were expected to result from the opening of the Big W store and the completion of the renovations, could not, in my view, rationally affect the assessment of the probability that she told Mr Williams that he would easily take $1,350 per week from his biscuit‑making business, and so would have no problem paying his rent. The exchange between Mr Lee and Ms Robertson did not mention turnover or profit figures. Mr Lee also said that Ms Robertson told him that his Asian food business would be "highly profitable". That is what Mr Williams says that she told him about his business. No other deponent asserts that Ms Robertson said this. It may be that Mr Lee's evidence on this point could rationally affect the assessment of the probability that Ms Robertson said the same thing to Mr Williams. But Mr Lee's evidence could not have significant probative force. Taken together with Mr Williams' evidence, it establishes no system or pattern or business practice on Ms Robertson's part. Nor could two bland statements about a business being "highly profitable" be said to be strikingly similar or to possess unusual features or an underlying unity.
18 I have dealt with the evidence of the similar fact deponents individually. If their evidence is taken together, it does not establish a system or pattern or business practice, or throw up strikingly similar representations. Their accounts of the relevant conversations are simply too dissimilar. Ms Robertson mentioned no turnover or profit figures to Mr Lee. He was the only one whose business she said would be highly profitable, and to whom she mentioned the Big W store. Ms Pavlidis was the only one who was told of the wonderful opportunity her lease would provide. She was the only one to whom Ms Robertson volunteered a turnover estimate. Mr Fava volunteered his own estimate, and Ms Robertson agreed with it. Mr Fava was the only one to whom Ms Robertson said that the people who worked out the Centre rentals knew what gross profits would be achieved by each individual outlet, and that she should not be showing him the black book containing the 150,000 customer estimate. The common feature of Mr Lee's and Mr Fava's statements is that Ms Robertson told both that their rent would be easily payable. The difference between the two in this respect is that no turnover figure was given for Mr Lee whereas Ms Robertson agreed with Mr Fava's own estimate.