Relevant General Principles
61 The judgment of the Full Bench of the Court in Lawrenson Diecasting (at 474 - 475) is an important, contemporary statement of principles to be applied in relation to sentencing for an offence under s15(1) of the Act. That exposition of principle has been followed on numerous occasions by both the Full Bench and single Members of this Court: Fletcher Construction Australia Limited v WorkCover Authority of New South Wales (Inspector Fisher) (1999) 91 IR 66; Corinthian Industries (Sydney) Pty Limited v WorkCover Authority of New South Wales (Inspector Wilson) (2000) 99 IR 159; State Rail Authority of New South Wales v WorkCover Authority of New South Wales (Inspector Dubois) (2000) 102 IR 218, Genner Constructions Pty Limited v WorkCover Authority of New South Wales (Inspector Guillarte) (2001) 110 IR 57, Sydney Water Corporation Limited v WorkCover Authority of New South Wales (Inspector Hes) (2000) 96 IR 116, Manpac Industries and Mainbrace Constructions Pty Ltd v WorkCover Authority of New South Wales (Inspector Charles) (2000) 102 IR 84.
62 A foremost principle espoused in Lawrenson Diecasting is that the primary factor to be considered when determining an appropriate sentence under the Act is the objective seriousness of the offence charged, that is, in the nature and quality of the particular offence charged. Subjective factors which mitigate the seriousness of the offence must be taken into account. However, they must play a subservient or secondary role to the consideration of the nature and quality of the offence: WorkCover Authority of New South Wales (Inspector Martin) v Byrne Civil Engineering Constructions (No.2) (2001) 109 IR 347 at [19]. A significant factor indicating the existence of a serious offence is foreseeability of the risk to safety: Capral Aluminium at [81].
63 I shall also adopt, for the purposes of this judgment, the statement of principles in McDonalds at 427 - 433 and those articulated by Wright J, President, in Page v Walco Hoist Rentals Pty Ltd (No 2) [2000] NSWIRComm 39. (See also the judgment of Hungerford J in WorkCover Authority of New South Wales (Inspector Keelty) v Crown in Right of the State of New South Wales (Police Service of New South Wales) (No 2) (2001) 104 IR 268, approved by the Full Bench in Legge v Coffey Engineering Pty Ltd (No 2) [2001] NSWIRComm 319 at [16]).
Consideration
64 As earlier mentioned, it is well settled that the objective assessment of the nature and seriousness of an offence is the primary determinant of penalty: Lawrenson Diecasting . In this regard, I would reiterate what was observed by the Full Court of the former Industrial Court of New South Wales in Hannah v Wonar Pty Limited (unreported, Fisher CJ, Glynn and Cullen JJ, 30 June 1992) in which the Full Court stated (at 9) (approved in Lawrenson Diecasting at 476):
The primary factor falling for consideration in relation to penalty, is the nature and circumstances of the offence. The result of the circumstances may be relevant in a very limited way, in the sense that it may illustrate the seriousness of the act or omission involved in the breach of statutory duty being assessed. Obviously a breach that was quite unlikely to lead to serious consequences, might be assessed on a different basis to a breach where there was every prospect of serious consequences.
65 As was emphasised recently by Hungerford J in WorkCover Authority of New South Wales (Inspector Carmody) v Consolidated Constructions Pty Ltd (2001) 109 IR 316 at [43], the penalty imposed must be determined by reference to the offence . In this matter, the defendant has entered a plea of guilty (properly, in my view) to an offence under s15(1) of the Act which was particularised in the summons as containing four elements: a failure to provide a safe system for the storage of the particle and custom board; a failure to provide a safe system for the handling of those boards; a failure to provide adequate training in relation to the handling of the boards; and, a failure to undertake a risk assessment of the manual handling tasks in accordance with the relevant regulations.
66 In broad terms, the detriments to safety occasioned by the defendant, relevant to this matter, arise from a failure to provide and maintain an adequate system of work for the storage of and removal from storage of particle and custom boards and a failure to adequately train employees in relation to the handling of such boards.
67 In relation to the storage of the boards, the evidence of Mr Campanella and, in particular, the evidence of Mr Favaloro and Mr Ball, make it plain that there was effectively no system in place for the storage of the various boards. According to their evidence, they were stored "where ever we have got room", that is, either on the floor of the workroom or against the wall of the workroom "depending on space availability". Whilst there was some racking mounted to the wall, the evidence was that this was used only for the 16mm boards and, in any event, there was not adequate storage space in those racks to deal with the number of 16mm boards alone.
68 Further, the photographs tendered by the prosecutor, together with the evidence of Mr Favaloro and Mr Ball, make it clear that the various boards were intermingled when stacked up against the wall, that is, there was no separation of the various types of board. The lighter and more frequently needed boards were stacked against the walls of the workroom amongst the heavier boards. Indeed, this was the circumstance which faced the deceased on the day of the accident which gave rise to the deceased supporting the larger, heavier boards in order to permit access in the stack to the 16mm boards laying behind.
69 I am satisfied that the defendant has failed to provide an adequate system for the storage of the boards. I would agree with the submission of the prosecutor that the storage of the boards by the means adopted was intrinsically unsafe. The ad hoc storage of the various size and type of boards, precariously positioned against the walls of the defendant's workroom, in my view, gave rise to risks to the health and safety of the defendant's workforce. This failure was, in my view, compounded by the failure to provide any adequate method of work or system for the manual handling of the boards.
70 The defendant submitted that it had in place a system or practice for the removal of boards from their stored position. That practice was said to be twofold. If 16mm boards were to be removed from their stored position so as to permit access to boards further back in the relevant stack, two of the defendant's employees would be involved. One would take the boards from their resting position and lean them against the other employee. The boards would be supported in the free standing position. If the 25mm or 35mm boards were to be moved from their resting position, they would be moved to another stack of boards against the wall. The defendant contended that on the day of the accident the deceased and Mr Campanella had adopted the system normally reserved for the 16mm boards when moving the larger 35mm boards.
71 The existence of settled safety procedures and instructions is a factor which may mitigate the seriousness of an offence under the Act: see Warman International Limited v WorkCover Authority of New South Wales (1998) 80 IR 326 at 342; WorkCover Authority of New South Wales (Insp. Riley) v Broken Hill Proprietary Co Ltd (1998) 83 IR 427 at 429; Department of Mineral Resources (Insp. McKensey) v Kembla Coal at 25, WorkCover Authority of New South Wales (Inspector Penfold) v Fernz Construction Materials Limited (2000) 100 IR 23 (at [33]). The practices for the movement of boards adopted by the defendant in this matter do constitute a basis for some mitigation of the seriousness of the offence.
72 However, the systems of work at the defendant's premises were inadequate in at least two respects. Firstly, it would appear that the system of work was not promulgated in a uniform and consistent manner. I agree with the submission of the prosecutor that the evidence of a vague system of 'supervision by tradesmen' does not establish a settled system of work meeting the requirements of the Act. Given the nature of the system adopted there was no surety that the defendant's practices would be applied uniformly or that it would be communicated to all employees as there was a fundamental weakness in the communication of the system.
73 Secondly, the evidence in these proceedings indicates defects in the practice adopted for the movement of the board per se. The only direct evidence of this practice, that is, the practice of removing the various sized boards from their stored position, was provided by Mr Ball in his affidavit of 30 August 2001. He referred to the different practices adopted with respect to stacks of 25 and 35mm boards and stacks of 10 - 16mm boards. However, his evidence does not identify the practices which would be applied where a stack consisted of a mixture of 16mm and larger boards. Mr Campanella, in his statement of 3 November 1998, gave evidence that where boards were moved from 'free standing stacks', there would always be at least two employees involved. However, he did not draw any distinction in the practice adopted between the various size of boards.
74
75 There would appear, therefore, to be a lack of precision in specification of the practice adopted for moving boards in stacks where those stacks contained a mixture of small and large boards.
76 Further, there were failures associated with the handling of the boards in the same area where the cutting of laminate occurred. Whilst each of the defendant's employees gave evidence that the laminex sheeting was measured and cut on the floor of the workroom and that this activity was done with relative frequency (and that the laminate was packed away after use), none of the witnesses gave evidence of there having been some practice prohibiting the movement of boards whilst the laminate was in position on the floor ready for cutting. Further, the evidence as to the storage of the laminate was also somewhat inconsistent. Mr Callaghan stated that it "normally comes in a roll form and is stored rolled up on the office roof", whereas Mr Campanella, Mr Ball and Mr Hoare all gave evidence that the laminate was stored either in racks, rolled and stored on edge, or in a box, depending on how it was delivered. Mr Crapis, the employee who had left the sheets on the ground on the evening before the accident, gave evidence that they were simply "put away somewhere".
77 These failures to provide an adequate system of work also had a consequent effect on the sufficiency of any training provided to the defendant's workforce.
78 There is no dispute that such training, as was provided to the employees of the defendant, was "on-the-job" training. Hence, the training was not formalised classroom training. Such training was provided by the defendant at the workplace during the course of the defendant's ordinary operations.
79
80 "On-the-job" training may be adequate to satisfy the obligations imposed on an employer by s15(1) of the Act: Genner Constructions , WorkCover Authority of New South Wales (Inspector Penfold) v Pacific Dunlop Ltd t/as National Cables [2000] NSWIRComm 33 at [24] - [25] and WorkCover Authority of New South Wales (Inspector Egan) v Bituminous Products Pty Ltd [2001] NSWIRComm 43 at [71]. In this regard, I would refer to the statement of the Full Bench in Genner Constructions (at [57] - [58]):
57 The appellant pointed to the evidence of Mr Genner to the effect that he had provided regular "on-the-job" training and instruction to Mr Ingram over many years. The evidence of Mr Genner was that this training encompassed issues of safety, including methods of directing vehicles entering and leaving worksites. Inspector Chadwick of the WorkCover Authority and Mr Johnson, an expert called by the appellant in the proceedings at first instance, agreed that "on-the-job" training can be a very effective method of training workers. However, whilst such training may, with respect to particular work, be sufficient to ensure a safe workplace, there will be many cases in which more detailed, comprehensive or systematic training and instruction will be required: see, for example, WorkCover Authority of New South Wales (Inspector Penfold) v Pacific Dunlop Ltd t/as National Cables [2000] NSWIRComm 33 at [24]-[25] and WorkCover Authority of New South Wales (Inspector Egan) v Bituminous Products Pty Ltd [2001] NSWIRComm 43 at [71].
58 The extent and standard of training provided by employers to their employees to ensure satisfaction with the requirements of the Act will depend upon the nature of, and circumstances under which, work is performed. It will not, therefore, necessarily require the provision of classroom-based instruction or the provision of substantial work manuals. However, in all cases, adequate training will necessarily involve the provision of such information and instruction as will fully equip employees to safely perform work which they are expected to undertake, including the provision of training as to all contingencies arising out of or relating to the performance of such work. In short, the employer must educate the employee to deal with the full range of circumstances which may arise in the performance of work, including eventualities which are more unusual in character. Such education should involve processes designed to ensure that employees have fully understood the training afforded them (and re-training of employees, where necessary, to ensure the continued sufficiency of such education).
81 The Full Bench continued (at [62]):
Whilst the lack of documented procedures will not always indicate a deficiency in the training provided by an employer it may, in some cases, constitute an indication the training was less comprehensive or systematic than was required. Where a worker may be required to autonomously adopt alternative work procedures in response to changing circumstances and those alterations may present serious risks to that worker or others, it would be prudent, at the very least, to ensure that "on-the-job" training was formalised and documented with a view to ensuring a comprehensive coverage of all facets of the work and full appreciation of any safety risks by the employee concerned.
82 The prosecutor contended that the defendant failed to provide training to its employees with respect to the removal from storage of the boards in two respects. Firstly, and perhaps most fundamentally, it was submitted that, when considered in the light of failures in the 'systems of work', the method of training "on-the-job", resulted in a simple failure to train per se all employees of the defendant. Thus, it was submitted, the extent of 'the training' was inadequate. Secondly, it was contended that the standard of the training provided to the employees was inadequate.
83 The evidence of Mr Macri, Mr Callaghan, Mr Campanella and Mr Ball makes it plain that there was no induction training provided to new employees; there was no formal training in place in relation to any aspect of the business and, in particular, in relation to the manual handling activities; the limited training that was undertaken was done on an ad hoc basis and related to the particular tasks which were at hand. There was no record kept of what training any particular employee had done.
84 This evidence, in my view, indicates that there was not in operation at the defendant's premises, what could properly be referred to as, a "system" of "on-the-job" training. By this I mean there was an absence of a coherent and systematic process for the instruction of employees. The evidence of Mr Macri and Mr Callaghan, as to "certain assumptions" having been made as to the deceased's training and level of competence, is consistent with such a finding. So is the evidence of Mr Campanella, who stated that he did not remember having been specifically trained in manual handling activities. Rather, he had simply "picked it up" watching others move the boards around the premises.
85 Further, the evidence of Mr Callaghan was that the victim had not been provided with any manual handling training. Mr Ball stated that whilst he had worked with the deceased, he could not be certain that he had given any instruction to him as to the purported system for retrieving the boards. He thought that some instruction must have been given because he had not been advised by another tradesman that the deceased should be further 'observed' as to the practice of moving boards. I would note that in the final stages of his re-examination, Mr Ball gave evidence of having seen the deceased retrieve and move boards in accordance with the purported practice, approximately two weeks before the accident. However, the boards being moved at the time were 16mm boards and the method adopted was that appropriate for the 16mm boards.
86
87 In moving the boards on the day of the accident, it would appear that the deceased adopted an ad hoc procedure that was something akin to that used for the 16mm boards (noting that at the time of the accident the number of boards supported by the deceased was greater than what was considered appropriate, even for the 16mm boards, according to the defendant's practice).
88
89 There must be some doubt as to whether the deceased did receive training as to the practices adopted by the defendant for moving the boards. There is certainly no direct evidence of that fact. At the end of the day, the defendant was forced to rely upon the existence of the ad hoc system of training provided by tradespersons to demonstrate that such training probably occurred. That reliance demonstrates, in itself (and without the need to finally conclude whether the deceased did receive the required training), the failings in the system of training, as there can be no guarantee that the deceased was so properly instructed. This conclusion is all the more significant having regard to the tender years of the deceased and his position as an apprentice.
90
91 Consistent with what was stated by the Full Bench in Genner Constructions, I would agree with the submissions of the defendant that the size of the defendant's operation, the organisation of work and the nature of the activities that are undertaken within a particular operation are relevant when considering whether training provided to employees is adequate to ensure the health and safety of the workforce.
92 However, when considering the adequacy of any "on-the-job" training, it is imperative to reiterate that the very purpose of the Act is to ensure the introduction of safe working practices so that accidents may be prevented. As was observed by Bauer J in WorkCover Authority of New South Wales (Inspector Twynam-Perkins) v Maine Lighting Pty Limited (1995) 100 IR 248 at 257 :
The Act was designed to protect against human errors including inadvertence, inattention, haste and even foolish disregard of personal safety as well as the foreseeable technical risks in industry.