Evidence of the defendant
16The defendant's evidence consisted of an extensive affidavit of Mr Malcolm William Hiley and some 30 exhibits thereto. Mr Hiley was a Director of the defendant and General Manager of the Waterway Constructions Group of companies ("the Group") of which the defendant was a member. Mr Hiley was not required for cross-examination.
17In his affidavit, Mr Hiley deposed to the following matters:
(a) The Group of companies to which the defendant belongs currently employs 116 people and has grown to be one of the largest specialist maritime contractors on the eastern seaboard.
(b) The Group provides wharf maintenance and repair services to the NSW Maritime Authority for its facilities in Sydney Harbour and has undertaken large-scale maritime construction projects.
(c) The defendant is a preferred maintenance and repair contractor to the Sydney Ports Corporation, Sydney Ferries, the Sydney Harbour Foreshore Authority, the Sydney Harbour Federation Trust, the National Parks & Wildlife Service and Defence Maintenance Maritime.
(d) On 10 June 2010 the issued shares in Waterways Services (the predecessor to Waterways Construction) were sold to Keller Australia Pty Limited which is a wholly owned subsidiary of Keller Group PLC, a UK specialist foundation and ground engineering contracting company.
(e) Initiatives taken by the Group prior to what occurred on 22 May 2009 in relation to occupational health and safety included:
(i) in 1996 The Change Network, a registered training organisation, was retained to provide occupational health and safety training to Group personnel, including Supervisors and management personnel;
(ii) in 1998, an occupational health and safety consultant who specialised in the construction industry was retained to assist Waterway Constructions develop an Occupational Health and Safety Management System that was geared to the Group's activities. In June 1999 the system was accredited by the Department of Public Works and Services Construction Policy Steering Committee as addressing the requirements of the New South Wales Government OHS&R Management Systems Guidelines 3rd Edition;
(iii) in about 1998 the Group commenced preparing project-specific occupational health and safety management plans for some projects and since 2001 the Group has prepared safety management plans, which are called "Project Plans", for projects that have had a contract value of more than $250,000.00. The plans, which are based on the Group's occupational health and safety management system, include:
an assessment of the safety requirements of each project to enable the implementation of appropriate safe work procedures;
site-specific induction training for site personnel;
preparing job safety analyses or safe work method statements for the tasks involved in each project;
undertaking ongoing hazard inspections throughout the duration of each project;
checking the skills and qualifications of site personnel;
providing appropriate personal protection equipment to site personnel.
(iv) from 1998 to about 2001, project-specific JSAs were prepared for all major projects that were undertaken by the Group which involved preparing a set of JSAs for the activities that were involved with each project;
(v) in 1999 The Change Network was retained to develop an occupational health and safety induction training course for Group personnel which addressed issues that were specific to the maritime construction environment;
(vi) since 1999 the Group has employed a QA/Safety & Systems Manager and since July 2008 the Group has also employed a Safety Officer to assist the Safety & Systems Manager;
(vii) in May 1999 a Safety Committee was established for the Group's operations in New South Wales;
(viii) in about 1999 Yard Safety Rules were developed for the Yard which are prominently displayed at the Yard;
(ix) in about 2001, the Group commenced the preparation of a set of JSAs covering standard activities and plant and equipment for use on projects;
(x) in 2002 the Group participated in the WorkCover Premium Discount Scheme which required the Group to satisfy a set of safety related criteria that were determined by WorkCover. Following audits in February 2002, July 2002 and May 2003, the Group qualified for the maximum premium discounts that were available under the Scheme;
(xi) since 2003 weekly Supervisors Meetings have been held, since 2004 six monthly Management Review Meetings of the Group's integrated business management system have been held and since 2006, monthly or bi-monthly Management Meetings, six monthly Leading Hands Meetings and six monthly Staff Meetings have been held all of which include discussion of occupational health and safety issues;
(xii) in 2004 the Group commenced the process of obtaining certification of its quality, occupational health and safety and environmental management systems to the relevant Australian and international Standards. As part of this process, the management systems were integrated into a single integrated management system called the "Integrated Business Management System". Certification of the management systems to the relevant Standards was obtained in 2005 and has been maintained to the present time;
(xiii) since the Group's quality, occupational health and safety and environmental management systems achieved certification to the relevant Australian and international Standards in 2005, external audits of the Group have been undertaken by SAI Global every six months to check that the Group is complying with both the Standards and its internal procedures;
(xiv) since 2004 periodic internal audits of project sites, Group offices, yards and barges have been undertaken by the Safety & Systems Manager to ensure compliance with applicable management plans and procedures with respect to safety, quality and environmental management;
(xv) since about 2004 toolbox talks have been held at Group work sites;
(xvi) since November 2005 the Group has subscribed to a legislation tracking service which provides notification of new legislation and amendments to existing legislation that is relevant to the Group's activities including occupational health and safety legislation;
(xvii) since the Group commenced operations, it has provided extensive external training to personnel as appropriate. In addition, since February 2006 in-house training sessions, which cover relevant topics, have been held for all Group personnel three times a year.
(f) Details were provided in relation to the Group's Integrated Business Management System, site specific occupational health and safety management plans, job safety analyses and safe work method statements, site-specific safe work method statements, site inductions and training, site inspections and audits, toolbox talks, external audits, training, New South Wales Safety Committee and other consultative processes.
(g) A description of the James Craig Road Yard. The Yard is the base for the maintenance and repair activities that are undertaken by the defendant. The maintenance work teams, all of which are based at the Yard, mostly meet at the Yard each morning to collect the tools and equipment that they will require for the jobs they will be undertaking during the day and are then transported to the various work sites by truck or boat. This enables the Maintenance Works Supervisor to allocate workers where they are needed including to attend to any urgent jobs that may have come in overnight.
(h) Following the retirement, in September 2010, of James Matthews, who was the Storeman at the date of the incident, the organisational structure of the Yard was reviewed and the positions of Storeman and Yardman, both of which had reported to the Maintenance Works Supervisor, were replaced by a Yard Foreman who is now responsible for supervision of the Yard. The person who has been appointed Yard Foreman, Daniele Marmora, is required to liaise with both the Maintenance Works Supervisor and the Plant Manager but reports to the New South Wales State Manager. Since his appointment as Yard Foreman, Waterway Maintenance has employed Mr Marmora. The changes to the organisational structure of the Yard were made, in part, to ensure that there is clear and continuous responsibility for supervision of the receipt, loading, unloading, handling and storage of materials and plant and equipment in the Yard.
(i) Since before the incident on 22 May 2009 it had been the established practice of the Group that all new Group personnel in New South Wales undergo an induction before commencing work at any project site, at the Yard or at the Group's head office at Victoria Road Rozelle. Details of the induction processes were provided.
(j) The procedure that was in place at the date of the incident and which is currently in place for inducting persons, other than Group personnel and contractor truck drivers, into the Yard was explained in detail.
(k) Prior to the incident on 22 May 2009 it was not Group practice to induct contractor truck drivers who transported materials or equipment to or from the Yard or project sites into the Yard or project sites or require contractor truck drivers to sign the Yard Visitors Induction and Register or any of the Group's SWMSs (or JSAs) because, while they were in the Yard or at a project site for a loading or unloading operation, they were always under the direct supervision and control of the Group personnel who had been assigned to undertake the loading or unloading operation, such as an excavator or crane operator and dogman, each of whom had been inducted into the Yard or project site and all applicable SWMSs.
(l) Although contractor truck drivers were not inducted into the Yard or project sites, they were required to wear appropriate personal protection equipment including hard hat, high visibility vest and safety boots during any loading and unloading operations at the Yard or at project sites and comply with the Yard Safety Rules and any project site safety rules.
(m) A provision in the Loading and Unloading of Trucks JSA regarding truck drivers being on their vehicles was included to ensure that truck drivers did not become involved in dogging operations, such as load slinging, if they were not appropriately qualified and was not intended to prevent truck drivers assisting Group personnel position loads on their trucks. Truck drivers are responsible for the load and its positioning on their truck once they proceed onto a public street.
(n) Consistent with the Group's practice prior to the incident not to induct contractor truck drivers into the Yard, no record has been located to indicate that Mr Gorken was inducted into the Yard or signed the Yard Visitors Induction and Register. However, a search of Group records established that on 27 May 2008 Mr Gorken signed off on a Loading and Unloading of Trucks JSEA in the course of providing transport services to a Group project site at Port Kembla.
(o) Tilttime was one of a number of preferred transport contractors that were used by members of the Group to transport items such as site sheds, boats, materials and plant and equipment to and from work sites and other. Mr Gorken was popular with the Supervisors because he had a reputation of being a reliable and careful operator.
(p) A description of what occurred on the morning of the incident. During the afternoon Mr Hiley commenced an investigation of the incident by speaking to the Group personnel who were present in the Yard at the time of the Accident. The excavator maintenance records were also checked and found to be up to date. On 25 May 2009, the excavator controls, windscreen wiper, amber flashing light and movement alarm were checked in the presence of WorkCover Inspectors and found to be in working order.
(q) Both Michael Miller and Daniele Marmora held the appropriate certificates of competency and licences to undertake the tasks that they were performing at the time of the incident. At the date of the incident Michael Miller was the Deputy Chairman of the Safety Committee he having been elected to that position at the Safety Committee meeting that was held on 18 February 2009.
(r) Despite Mr Hiley's investigation he had not been able to ascertain:
(i) why Mr Gorken decided to get down from the tray of Tilttime's truck and place himself between the grab of the excavator and the rear of the truck at the same time that the excavator operator, Michael Miller, moved the excavator;
(ii) why the excavator grab, which had been placed on the ground some distance from the rear of Tilttime's truck after it was unhooked from the work boat, moved towards the rear of the truck when Mr Miller tracked the excavator away from the truck.
(s) Mr Hiley believed that if Mr Gorken had remained in the work boat that had been loaded onto the truck as had been discussed with Mr Marmora (according to Mr Marmora's WorkCover witness statement), the incident would not have occurred.
(t) Apart from the incident on 22 May 2009 there have been no incidents, either before or since the incident, involving any person suffering an injury as a consequence of being struck by the excavator during loading or unloading operations or during movement of the excavator nor, to Mr Hiley's knowledge, have there been any near misses involving the excavator.
(u) The defendant complied with Improvement and Prohibition Notices issued by the WorkCover Authority.
(v) Action taken by the defendant following the incident included:
(i) a Notice to Staff containing an explanation of the incident and details of counselling services that were available to personnel was issued to all Group personnel;
(ii) arranging for a counsellor to attend the Yard on the day of the incident to talk to Yard personnel, counselling was made available to personnel on an ongoing basis;
(iii) meetings of the Safety Committee took place on 3, 9 and 17 June 2009 to enable the Safety Committee to undertake a review of the Yard risk assessment. The meetings on 3 and 9 June 2009 were held at the Yard to enable the members of the Safety Committee to undertake a review of all hazards at the site;
(iv) a review of the procedures relating to the loading and unloading of trucks and the induction of contractor truck drivers was undertaken by the Safety & Systems Manager and Mr Hiley which included consultation with the transport companies that are regularly used by the Group and relevant Group personnel. The review resulted in the development of an induction procedure for contractor truck drivers, which requires all contractor truck drivers to review and sign off on the Loading and Unloading SWP;
(v) since the introduction of the Loading and Unloading SWP in June 2009, every contractor truck driver who enters the Yard or a project site to deliver or collect materials or equipment, other than courier drivers delivering parcels to the Yard office or to a site office, is required to be inducted to the Loading and Unloading SWP. Signed copies of the SWP are retained at the Yard or filed in the relevant Project Records Folder if they are signed at a project site;
(vi) the operation of the excavator was also reviewed. As a result of this review the following action was taken:
the operating skills of all of the existing excavator operators, other than Michael Miller who was on sick leave, were reassessed by an external assessor;
the excavator JSA was reviewed and replaced by a SWMS that all excavator operators, other than Michael Miller, were inducted into on 2 and 3 June 2009;
cameras were fitted to both the rear and right side of the excavator that are connected to a monitor in the excavator cab. The cameras, both of which have a 180 degree angle of view, remove any blind spots behind and on the right side of the excavator cab. The excavator operator's view of the left side of the excavator is not obstructed;
the front of the excavator track chassis was painted white so the excavator operator can check the orientation of the excavator tracks from the excavator cab.
(vii) on 1 September 2009 the Group made an ex-gratia payment of $50,000.00 to Mr Gorken's widow, to assist her in the aftermath of the incident. In addition, Group employees contributed a further sum of $10,000.00 to Mrs Gorken;
(viii) in August 2009, Human Dymensions Pty Limited, a company that specialises in organisational psychology and training, was engaged to undertake a review of the Group's safety culture. Key recommendations in the report were implemented as follows:
additional training was provided to Supervisors and Leading Hands in relation to the Group's occupational heath and safety management system;
the importance of a consistent safety message was addressed through the development of a Group Safety Charter;
the consideration of key personnel as "safety champions" was effected through the recognition that the Safety Committee members fulfil this role;
the provision of additional training to Group personnel particularly with respect to supervisory skills for Supervisors and Leading Hands through both internal and external trainers;
the development of the concept of "safety conversations" by a series of one day workshops that were attended by all personnel in November 2009, which also included safety observation and hazard identification competence with particular emphasis on challenging complacency and the encouragement of input from the work crews;
one of the purposes of the workshops was to increase the awareness of Group personnel to raise safety issues and concerns, especially at toolbox talks, as well as to encourage greater communication and participation in the identification of risks and hazards;
Supervisors and Managers have been encouraged to provide positive recognition to personnel for safety initiatives and improved performance. A Performance Observation Form has been developed to assist in recording this recognition;
to assist with ensuring the validity of SWMSs and other occupational health and safety documentation, Project Engineers, Project Managers and Supervisors have attended workshops in relation to the preparation of SWMSs;
in late November 2009, relevant personnel, including Managers and Supervisors attended a one day workshop on advanced hazard and risk identification, assessment and management.
(ix) a safety charter has been developed with external expert assistance and has been implemented;
(x) the defendant's safety system has been independently assessed and on 7 October 2009 the System was accredited by the NSW Department of Services, Technology & Administration under the NSW Government OH&S Management System Guidelines (4th Edition);
(xi) Michael Miller was diagnosed as suffering from post traumatic stress disorder. As a result of counselling that was arranged by the Group together with additional external psychological assistance and the support of Group personnel, Mr Miller has been able to substantially re-establish his life after the trauma of the incident which impacted on him significantly. Mr Miller returned to full time duties on 16 August 2010 he was appointed to the position of Procurement Manager, which is based at the Group's head office at Rozelle. He has continued in this position to the present time.
18The purpose in citing Mr Hiley's affidavit in some detail is to demonstrate the defendant's undoubted commitment to occupational health and safety and, in particular, to show the steps taken by the defendant following what occurred on 22 May 2009. I think it is useful, where a defendant has implemented commendable and comprehensive remedial measures following a breach of the Act, to identify the nature and extent of those measures in order that other employers might find it a helpful benchmark.