80 During the course of the submissions I inquired of counsel for the defendant whether any steps had been taken to inform other aged care or related facilities of the dangers associated with the use and operation of these mixing valves and the fact that the Coroner had referred to evidence that the mixing valves had a life of up to five years. No representative of the defendant present in Court was, immediately, able to satisfy that query and leave was given to the defendant to file a further affidavit in relation to that matter. A further affidavit of Mr Street was duly filed and in this context it is to be remembered that the accident involving Ms Barker occurred on 7 June 1998, that evidence was taken at the Inquest in June and October 1999 and that the Coroner delivered his report on 21 February 2000. The further evidence filed by the defendant showed the following:
(a) that on 22 June 1998, the defendant wrote to New South Wales Health Department asking for copies of departmental literature in relation to mixing valves in order to assist the defendant to determine a policy on the maintenance of mixing valves within the aged care facilities;
(b) on 10 July 1998, New South Wales Health Department replied attaching a copy of the Department's latest circular dated 15 June 1998. In terms, that document did not draw attention to the estimated three to five year life of RADA mixing valves nor did it make any reference generally to the limited life of such mixing valves;
(c) on 22 June 1998, the Salvation Army sent a memorandum to divisional social service secretaries and aged care managers concerning the draft policy on mixing valves and pointing out that it was the responsibility of each site to ensure that the controlled mixing valves were inspected by a licensed plumber at least once a year. It was also a requirement that each mixing valve be checked on site each fortnight using a thermometer and recording the temperature of the water and recording the date, time and temperature in a permanent record;
(d) on 24 June 1999, an email was sent to various officers of the Salvation Army concerning mixing valves. The email specifically mentioned the Coronial Inquest held at Gosford "this week" and made reference to aspects of the evidence, including the following:
Evidence suggested that, as the above mixing valve had 'more moving parts' than other supplier thermostatic mixing valves it would be prudent to replace these thermostatic mixing valves every three year period.
It made reference to the RADA Mark 15 no longer meeting current licensing specifications but made no direct reference to the evidence that the RADA mixing valve had a life of between three and five years. A suggestion, however, was made that use of the RADA Mark 15 mixing valve not continue in Salvation Army facilities;
(e) on 29 June 1999, Mr Linsell alerted the Divisional Commander of Newcastle and Central New South Wales Division of the Salvation Army that the RADA 15 BK mixing valve was no longer approved for use by the Health Department and supported an apparently earlier suggestion that the RADA valves be replaced in any event. This document refers to the Inquest but does not refer to the estimated three to five year life of the RADA valve;
(f) on 19 August 1999, a memorandum was forwarded to divisional social service secretaries and aged care managers attaching a copy of the Code of Practice in relation to mixing valves;
(g) on 14 March 2000, a memorandum was forwarded to divisional social services secretaries and aged care managers requiring all mangers to become aware of the Health Department's recent circular on "requirement for provision of cold and heated water";
(h) on 29 August 2000, a memorandum as forwarded to divisional social services programme secretaries and aged care managers attaching a copy of the WorkCover Safety Guide concerning mixing valves. The Safety Guide was issued in October 1999 and amended in November 1999 and made particular reference to the fatality which had occurred at Woodport noting that this was not the first serious incident or fatality involving the malfunction of the thermostatic mixing valve. The Safety Guide also noted that the mixing valves were used in many commercial and industrial situations, including public and private hospitals, nursing homes, hostels, hotels and motels, aged care facilities, educational facilities, government and non-government homes for disabled, goals and detention centres etc;
(i) following the Coronial Inquiry, the defendant carried out an audit of valves in use at its centres throughout the territory. This included all aged care facilities and other centres run by the Salvation Army (for example, Oasis Drop-In Centre and the Irwin Centre). The audit was required to be completed by a licensed plumber qualified to inspect mixing valves;
(j) the total cost of the project to install alternative mixing valves as a result of the above processes was approximately $150,000.