7 At about 7am on 7 April 2003 Ms Lytham, who was then nineteen years of age and employed as assistant manager at the Target store, arrived for work. Shortly after, the buzzer went at the rear fire doors, which she opened. As she did so, the applicant pulled the door fully open and pushed Ms Lytham back into the store, causing her to fall to the ground. He then rolled her over so that she was lying face down and tied her hands behind her back with masking tape. He brought her to her feet and, whilst holding her by her tied hands, forced her towards the office area and the safe. He took the store keys from her belt and opened the manager's office after Ms Lytham had indicated which key to use. Inside the office, the applicant pushed Ms Lytham to the desk and forced her to kneel on the ground. He opened the safe with the key. The applicant removed the plastic container holding the from the safe, placed it into a backpack he was carrying, took the cash from the float, cut the telephone cord in the office, took Ms Lytham's mobile phone from her handbag and fled. Ms Lytham managed to free herself shortly afterwards. A check of the store records revealed the applicant had stolen $14,000, which has not been recovered.
8 On 2 July 2003 the applicant approached Ms Jenkins, who was the manager at the same Target store which he had robbed three months earlier. He told Ms Jenkins that he was from the Brisbane Water Police and that he had to speak to her about that earlier robbery. Ms Jenkins asked him to show identification but he told her that it had been left in the car. Ms Jenkins then informed the applicant that she was too busy at that moment and arrangements were made for the applicant to return to the store later that afternoon. Some three hours later, Ms Jenkins was informed that the applicant had returned. She walked over to where he was waiting and he followed her into the office. She asked again to see his identification and turned towards him. She then saw that the applicant was carrying a knife. The applicant grabbed her and demanded that she open the office door. She did this. She was forced to the floor and, holding the knife against her throat, the applicant threatened to cut her throat if she screamed. The applicant pulled the keys from her hand and took $15,000 from the safe. Shortly after he left the office and ran out through the store. He was chased through the shopping centre and into the car park, throwing away the knife, but made good his escape.
9 On 2 November 2004 the occupant of a house in Wyoming was alone in the kitchen when the applicant open the front entry flyscreen door and entered the house. He walked through to the kitchen and confronted the occupant, grabbing her left forearm, telling her that he was from the drug squad, had been watching the house and wanted her drugs and money. The applicant pushed the occupant into the hallway, forced her to the ground, forcibly interlocked her fingers and tied her wrists with adhesive tape. He grabbed her throat and lifted her to her feet. He then pushed the applicant further up the hallway into her bedroom, demanding her handbag. She managed to free her hands and complied with the applicant's demands to empty her bag onto the bed. The applicant rummaged through her personal property and took a number of items listed in the charge before running out the front door. At the time the occupant's son's girlfriend was in the house, heard the commotion and tried to telephone for help. She grabbed a baseball bat and entered the hallway just as the offender was running out the front door. The occupant had suffered a cut to her forearm and was crying and trembling. In July and September 2005 detectives spoke to the applicant about all these offences and was charged with them but declined to be interviewed.
10 So far as the offence of 2 November 2004 is concerned, a victim impact statement was tendered in the form of the report of a clinical psychologist. The occupant said that she was "scared to death" during the incident and suffered some post trauma symptoms afterwards. She reported hyper-vigilance, thinking she could hear footsteps and people knocking at the door, though no one was there. The victim could spend two or three days without thinking about the incident, but then the image of the applicant would "flash up". She said that when she did not think or talk about it she was all right but if the subject arose she wanted to "go home and be safe". The frequency and intensity of most of the victim's symptoms have decreased over time. Overall, the psychologist said that the victim's symptoms appear to be in the "mild range of severity and to be mildly disabling".