Graham v Macquarie Bank Limited
[2000] NSWIRComm 253
At a glance
Source factsCourt
Industrial Relations Commission (NSW)
Decision date
2000-06-30
Before
Kavanagh J, Mr J
Catchwords
- 05/02/2000
- 05/03/2000
- 05/04/2000
- 05/05/2000
Source
Original judgment source is linked above.
Catchwords
Judgment (48 paragraphs)
The applicant was asked: Q . . . Do I understand you were under great pressure to ensure that the Bank didn't lose any money? Would it be right that you, in turn, put enormous pressure on your staff - or the key people on your staff? That's true is it not? A. Yes. 40 As a result of these circumstances and in the application of the Bank's formula, in the Bank budget process for 1991-92, the staff of the applicant's division, the CFLS, did not receive any wage increases (that is no increase in their BCR) and any bonus paid to each through their DPS allocation was very limited. 41 It is not surprising given the economic climate, the Bank's trading situation and the decisions the Bank took as to the remuneration of staff that there was low morale in the applicant's CFLS division in the first half of 1991. It was the applicant's view that while there were uncertainties caused by the recession, the difficult business environment and the pressure exerted on staff to ensure budget targets, other factors had a more immediate and tangible effect on morale: A. Well, there's a list of areas of contributions and the difficulties we had at the time. There's the overall problems of the market, the problems within the division, with losing a huge amount of money from the group, the problems of the very low, or basically no increases in wages at the time, the perception that this group was not the group - losses that were going to keep going meant it was fairly likely that people were not going to get any increases in the next year. So it made a lot of sense to move out of the division into another division because the wages were so low and were not likely to increase. Q. They were moved out of a division that was not making? A. I'm saying that despite the fact my division was making money we were not able to have any increases in wages in 1990-91-92 because of the overall performance of the whole banking group and that the situation would have continued in the following year as well. Q. Do I understand your evidence to be the wages of your staff or at least some of them, were not reflected by the market, were low by merchant banking standards? A. Yes. HER HONOUR: Q. I don't understand why they would have wanted to move out of your division? A. Because if they had moved to go into one of the other divisions where those divisions were making bonuses because other groups were successful, it is far better for them to be there. The problem is, it is sort of in the corporate banking group there were three divisions. Mine was one of them which was performing reasonably - Q. And the other two were not? A. The other two were not. Q. So they were not going to get bonuses - A. Yes. 42 Mr Sheppard agreed that the CBG was the worst performing group in the Bank. A note in Mr Sheppard's notebook under an agenda item for a meeting of CBG (undated) but somewhere near 28 May 1991 headed "BCR reviews" records: In most getting zero. Some reductions where this is dictated by marketing or rel (which Mr Sheppard agreed meant "relationship") with colleagues. Market policy. Bonus - pool down. Good results but profits grew slower than capital. 43 The salary reviews of each employee were conducted in the following manner: Group heads discussed with Mr Berg the principles to be applied to executive profit share distribution between groups. Agreement would be reached on the value of one star as a percentage of admissible BCR. Each star was worth a certain amount of bonus calculated as a percentage of a particular individual's BCR. There was also scope for additional specific bonus allocations recognised by half stars. After the briefing by Mr Berg, Mr Sheppard would brief division heads giving them a print out showing the necessary information and the appropriate details of the executives in their division. The division heads, that is persons of the applicant's stature within the Bank, were then required to make recommendations as to the separate ratings of their employees. These were then discussed with Mr Sheppard. Mr Sheppard revealed the consultative procedure thus: . . . generally it went to the division heads, to the group head, consultation with other relevant group heads, possibly some consultation with the group head to the managing director, and then when the whole of the process was completed by a final set of recommendations which were typical, and might not always carry an endorsement of the group head and that division head. That complete set of recommendations for the entire bank would go to the executive committee and would be ratified and then just to complete the process, the executive committee's recommendations I think went to a sub-committee of our full board for ratification. The process went on for a period of several weeks. 44 The documents revealed, and the evidence supports a finding, that the process was a most rigorous review process and the court accepts it was designed to ensure the end result was a fair and proper one for each employee. Given that the year ending 30 March 1991 had been a bad year for the CBG, it was allocated only $1.09 million of the total sharing pool of $15.53 million. In comparison, for example, the Financial Markets Group was allocated more than $9 million out of the pool, it being the most profitable group in the Bank that year. 45 Another important difference between 1990 and 1991 which had a dramatic impact on the size of the bonuses earned by executive staff of the CFLS was the value of one star, as a percentage of admissible BCR, dropped from 12% in 1990 to 8% in 1991. Even if there had been no change in the worker's star rating each staff member would still suffer a significant drop in the value of his or her bonus. From the evidence, the court finds neither the Bank nor the applicant discriminated against or acted in any way unfairly in relation to any staff remuneration review conducted under this procedure. 46 However, as the evidence unfolded some staff members thought otherwise. Some complained the applicant, Mr Graham, must have discriminated against them in the process. The court finds they were misled. 47 In the second half of 1991 inside the CFLS Division there was clearly a growing discontent. This discontent has been focused upon in the presentation of the respondent's case before the court. Such discontent related to a number of areas: the applicant alleges the discontent related to performance warnings given to staff as to poor individual results and to a discontent related to their level of remuneration including the lack of BCR (salary) increments and their low DPS allocations. The respondent submits this discontent related to the applicant's personal management style and the applicant's responsibility for associated and disassociated resignations from within his CFLS division. 48 The respondent challenges generally the applicant's management style and submits an analysis of his style forms one of the basic reasons for his termination for just cause. It also directly attacks the credit of the applicant submitting he: manufactured evidence, refused to produce contemporaneous notes while giving evidence; gave speculative evidence, gave creative evidence, gave untenable evidence and made up evidence while answering questions in cross examination. The respondent further submits from the applicant's demeanour the court would conclude he obfuscated and the court would find generally his evidence was unsatisfactory. 49 It is common ground seven members of the applicant's division were put on notice by the applicant by mid-1991 that, if their performance did not improve, they could be asked to leave the Bank within six months. The court finds such notice had a detrimental effect on the morale of the whole CFLS division. A dispute arises as to whether the applicant was acting under the direction of Mr Sheppard or on his own initiative in giving such notice as to performance. 50 The applicant asserts the issue of staffing and performance was raised by Mr Sheppard with him when they were setting the budget for the 1991-92 financial year. After the rating review six executives in the CFLS division were rated with only one star or less. These people were spoken to by the applicant about early May and given a performance warning. Mr Sheppard denies he knew anything about the warnings, save in relation to Mr De Mesquita and Mr Cinque. 51 Mr Sheppard agreed he was concerned about some identified staff members' performances but asserts he did not know those employees were all placed on a warning. A number of staff members were called and questioned about these warnings. Mr Leslie said in his evidence: There was a discernible fall in the morale of the division following the applicant's identification of a significant number of executives who were facing termination. 52 Another staff member, Mr Wheeler, denied he knew that there were a number of people in the division who had been told that if they did not improve their performance they may be asked to leave. However, his expressed view is in conflict with that attributed to him in a conversation with Mr Lattimore where it is said he commented: "I am particularly concerned about Brian's plan to get rid of Nigel Windsor. I think it is important we all work together to counter Brian's approach of marginalising people so they can be more readily picked off." 53 Mr Sheppard kept a working notebook, on an informal basis, to keep track of his days. His note from 28 May 1991 indicates an agenda for a discussion with the applicant, who is referred to in the notes as "BJG", on a range of matters, one of which was a worker called Theresa O'Hare and also under the heading "Performance reviews" - the initials of IL (Ian Learmonth), NW (Nigel Windsor), GdeM (Geoff de Mesquita), JB (Judith Binnie) and MH (Melissa Hillebrand) appear. In explanation as to this notation, it is the respondent's assertion that Mr Sheppard recommended to the applicant that due to those identified staff member's low productivity it would be beneficial to the Bank for the applicant to "counsel" them as to how they could improve their performance. However, the applicant says of this discussion that it reflects a conversation he had first with Mr Sheppard in about January 1991 where he alleges Mr Sheppard said: You will have to start making plans to reduce staff members of your division. Make a short list of executives who are not performing and put them on notice that if they don't improve in the next six months they'll be asked to leave.