Factual background
2 The respondent's Non-Use Application was filed on 25 October 2017. The "Address for Service in Australia" nominated by the respondent in its Non-Use Application pursuant to s 215 of the TMA was as follows (the Address for Service):
Pizzeys Patent and Trade Mark Attorneys Pty Ltd
GPO Box 1374
Brisbane, QLD 4001
Phone: (07) 3221 9955
Fax: (07) 3221 8077
Email: jmsimpson@pizzeys.com.au
3 The appellant opposed the Non-Use Application, filing a Notice of Intention to Oppose removal on 23 July 2019 and a Statement of Grounds and Particulars on 16 August 2019.
4 The respondent filed a Notice of Intention to Defend the opposition on 30 September 2019. In this document, the respondent restated the Address for Service as the relevant address for service.
5 On 19 October 2020, an oral hearing by way of video conference was conducted before a delegate of the Registrar of Trade Marks. Mr Jeremy Herz of Herbert Smith Freehills appeared on behalf of the appellant and Ms Julie Simpson of Pizzeys Patent and Trade Mark Attorneys (Pizzeys) appeared on behalf of the respondent.
6 The delegate's Decision was delivered on 17 December 2020. The delegate determined that the respondent's Non-Use Application succeeded in respect of the ground contained in s 92(4)(b) but not in respect of the ground contained in s 92(4)(a) of the TMA. The delegate directed that the PABLO Mark be removed from the Register, subject to any appeal.
7 On 23 December 2020, IP Australia notified the respondent of the Decision by way of the respondent's Address for Service. In that notification, IP Australia specifically drew attention to the parties' rights to appeal the Decision to the Federal Court or the Federal Circuit Court and the various procedural requirements (including the relevant forms and time limits for filing) as set out in Div 34.3 of the Federal Court Rules 2011 (Cth) (FCR).
8 The appellant's notice of appeal under r 34.24 of the FCR was filed on 29 January 2021. A sealed copy of the notice of appeal was made available via the Federal Court eLodgment portal on 1 February 2021.
9 On 29 January 2021, the appellant's solicitor, Mr Jordan, caused an unsealed copy of the notice of appeal to be served on the respondent's Address for Service by way of letter attached to an email to Ms Simpson at Pizzeys. In this letter, Mr Jordan indicated that he was writing to Ms Simpson "as the attorney on record in relation to [the respondent's] Application for Removal of a Trade Mark from Register for Non-Use filed in relation to [the PABLO Mark]". On 2 February 2021, Mr Jordan then caused a sealed copy of the notice of appeal to be served on the respondent's Address for Service by way of further email to Ms Simpson.
10 On 2 February 2021, Mr Jordan received an email from Ms Simpson indicating that Pizzeys had not received instructions from the respondent to accept service of the notice of appeal. Ms Simpson indicated in her email that she was "ascertaining from [the respondent] who its Australian litigation lawyers are" and that she would "accordingly pass these details onto [Davis Collison Cave Law] upon receipt".
11 Mr Jordan emailed Ms Simpson on 4 February 2021 requesting, as a matter of urgency, details of the respondent's litigation lawyers, stating: "We understand from your email that these proceedings have been brought to the attention of your client. Please let us know, however, if this is not the case."
12 Mr Jordan received an additional email from Ms Simpson on 4 February 2021, stating that she was "unable to clarify at this point in time [the respondent's] litigation lawyers" and that "[a] follow up email has been sent to [the respondent] to ascertain the name of their Australian litigation lawyers". Mr Jordan understood from the context of this email, and the lack of response to the previous question, that Ms Simpson was in contact with the respondent and that they had been made aware of the notice of appeal.
13 Out of an abundance of caution, Mr Jordan then caused a copy of the sealed notice of appeal to be served on the respondent on 5 February 2021 at its registered corporate address in Singapore, by way of an authorised Singaporean process server, Mr Abdul Rahman bin Suleiman. This method of service conformed with Singaporean law according to the affidavit of Mr Kang, a solicitor of Bird & Bird Singapore. Mr Jordan informed Ms Simpson of this additional service on the respondent by way of email dated 8 February 2021.
14 On 15 March 2021, Mr Jordan sent a further letter to Ms Simpson, restating the aspects of his previous correspondence and informing her of the date and time of the first case management hearing, which was then scheduled for 26 March 2021. Ms Simpson responded to this correspondence by stating that: "Pizzeys is not acting in respect of this proceeding and not authorised to accept service of any documents related to the Federal Court Appeal from [the Decision]."
15 On 22 March 2021, Mr Jordan realised that no regulations had been enacted implementing s 215(8) of the TMA allowing documents to be served on an electronic address. Accordingly, he then caused a further sealed copy of the notice of appeal to be mailed by Express Post to Pizzeys at GPO Box 1374, Brisbane QLD 4001 (being the physical address for the respondent's Address for Service), under cover of letter dated 22 March 2021.