My responsibilities for this company were to get it off the ground in terms of design, marketing and production. In this time I have achieved all responsibilities and now believe it is time to develop my gathered experience to grow my own company and establish my own visions without boundaries."
63 Needless to say, Mr Garcia was dishonest in that document for, at the time when Mr Garcia joined Freedom, it had already been in business for three years producing conversions. The Business Plan went on to list the persons and organisations with whom Mr Garcia had had contact, who were of course the persons and organisations with whom he had contact as an employee of Freedom. The Business Plan listed the vehicles most commonly used in the conversion process and the detailed costing and pricing of those conversions. These details were substantially based upon the cost and price schedules which had been developed by Freedom for its own purposes. Mr Garcia had played a part in their preparation. The information contained in these documents of Freedom was confidential to itself. It did not produce them for distribution to the public.
64 The WAV business plan was first produced by Mr Garcia on 10 May 2002, a little less than a week before he gave notice of his resignation which was effective on 30 May 2002. In preparing the document, Mr Garcia used and substantially copied cost and price schedules which were confidential to Freedom.
65 Moreover, I am satisfied that Mr Garcia took with him a substantial quantity of information which was confidential to Freedom. Mr Garcia had a computer at his home which, whilst he was an employee of Freedom, he had often used for the purposes of the business of Freedom. An order of the Court was made entitling the plaintiffs to send an expert to examine that computer. Mr Garcia took the computer from his own home to his business premises on 30 October 2002. The plaintiffs' expert, Adam Daniel, arrived about 10.00am. Mr Garcia informed Mr Daniel that his wife had wished to remove something from the computer on the previous night and had somehow lost all the information stored on the computer. Mr Garcia said he had reinstalled some programs.
66 Mr Daniel, took an "image" of the hard drive of the computer. Subsequently, from this "image", examination disclosed that the hard drive contained the Windows 98 SE operating system and that the installation of this operating system had commenced at 5.10am on 30 October 2002, the day of the inspection. The hard drive contained no accessible files written prior to the installation of the Windows 98 SE operating system. It followed that the hard drive had been re-formatted at some previous point in time. The re-formatting of a hard drive overrides all of the file systems information making it impossible for the files previously held on the hard drive to be accessed or retrieved. The data on the hard drive had been effectively "deleted" by the re-formatting.
67 Using specialist techniques, Mr Daniel was able to retrieve information which had been on the computer at some time but had been deleted. Because the previous operating system had been deleted along with the information, Mr Daniel could not say when any particular document had been deleted.
68 Mr Garcia gave evidence that he had deleted all information relating to Freedom before he left Freedom's employment and that the problem which had occurred with his computer had occurred the previous day when his wife had made an incorrect entry. I reject this evidence of Mr Garcia. He had been aware that there was to be a court ordered inspection of his computer. Presumably his wife was also aware of that. Neither had any justification for attempting to delete anything from the computer. Mr Garcia had no justification for re-formatting his computer. He had no justification for inserting the new operating system, and he had no justification for installing the few bits of information from his own business which he did install. Mr Garcia's evidence that he did these acts innocently lacks any credibility. I am satisfied that the substance of the information which Mr Daniel located on the hard drive was on the drive immediately before Mr Garcia's activities on the night of 29 October and the morning of 30 October 2002.
69 Amongst the documents retrieved by Mr Daniel and which had been rendered unavailable by the re-formatting of the computer were many drawings, some relating to Mr Garcia's business and some relating to the business of Freedom, some of these latter documents having been drawn by Mr Garcia whilst he was in Freedom's employment. There were quotation forms and order forms which set out the detailed pricing of items involved in the conversion. These were details of cost and price varying with the type of vehicle to be converted. There was Freedom's "Terms and Conditions of Sale". There were quotations and invoices of Freedom. There were internal memoranda between officers of Freedom. There was a report of inspection showing items that required attention to bring a particular vehicle, a Kia Carnival, into compliance with the regulations. There were letters which Mr Garcia had written to customers of Freedom whilst he was in its employment. And there was a schedule setting out the order in which the work of conversion was to be undertaken and the hours of labour required for each stage.
70 I am satisfied that Mr Garcia used this confidential information to enable him to start up his competing business. He did not rely just on his general knowledge. He had before him and used Freedom's records to enable him to structure his business. He used those records for that purpose whilst he was still in Freedom's employment. When he resigned he had on his computer and he kept on his computer for his own reference the many documents which I have mentioned which were confidential to Freedom.
71 There is no general restriction on a former employee of a business from contacting customers of the business, although the employee may not copy and take away lists of customers. In general, an employee is entitled to offer his services freely to members of the community, including customers of his former employer. Even so, information about customers can be confidential. In the present case, the information had a potential to be confidential because the needs of the customers varied and the prices which were quoted or charged were individual prices. Freedom would justifiably have regarded information as to potential customers and their needs and the prices which Freedom had quoted as confidential. This is particularly as the number of customers was small, only about 25 a year.
72 The documents of Freedom which Mr Garcia had retained on his computer were documents of the type which, in Saltman Engineering Co. Ltd & Ors v Campbell Engineering Co. Ltd were held to be confidential. See, e.g., p 215.
73 Mr Garcia gave no consideration to any such confidentiality. For example, Mr RG Dobson gave evidence that, in December 2001 or early 2002, he and his wife had been given an inspection and test drive of a converted Chrysler Voyager by Freedom and that they had decided to purchase the vehicle and have it converted by Freedom as soon as superannuation funds became available. Mr Dobson gave evidence that, on or about 7 May 2002, he received a telephone call from Mr Garcia in which Mr Garcia said that he was about to start up his own business and that, if Mr Dobson dealt with him, he would give him a $3,000 discount off the price that Freedom Motors would charge. Mr Dobson discussed the matter with his wife and, on the following day, phoned Mr Garcia to say that he was happy with the proposal. Subsequently, after his superannuation monies had became available, he purchased in July 2002, an appropriate vehicle. He then delivered the vehicle to Mr Garcia for conversion. The total sum paid for the conversion was $15,000 which, from the other documents in evidence, appears to be substantially less than the price which Freedom would have charged.
74 A Mr Clayton Brooke gave evidence that he had received a quotation from Freedom on 23 November 2001 in relation to a Mercedes Vito vehicle. In April 2002, he had further discussions with Mr Garcia about the conversion of a Chrysler Voyager vehicle. In about the middle of May 2002, Mr Garcia said that he was about to go out on his own and he suggested that Mr Brooke should deal with him. Mr Brooke agreed to do so. On 22 May 2002, Mr Brooke was given an invoice on WAV letterhead for a price of $20,000. The invoice was dated a month later, 21 June 2002. Notwithstanding that, Mr Brooke paid the amount of $20,000 into Mr Garcia's bank account on 23 May 2002, that is, whilst Mr Garcia was still an employee of Freedom. Mr Garcia subsequently performed the conversion.
75 The conduct of Mr Garcia in relation to these two customers was reprehensible, for at the time Mr Garcia was an employee of Freedom. His conduct breached the duty of good faith which he owed to his employer.
76 Another example is that Freedom gave a quotation for the repair of a damaged Voyager to a Mr Gold on 14 March 2002. On 31 July 2002 WAV sent to Mr Gold an identically worded quotation with the addition, "Note: Price includes loan car for two days."
77 The extent to which Mr Garcia engaged in like conduct with other customers is unclear. Mr Garcia was sales manager and inquiries were referred to him. The evidence does disclose that during his employment Mr Garcia had many conversations with potential customers of Freedom and that these customers subsequently had their conversions done by Mr Garcia after he had commenced his own business. The inference can fairly be drawn that, during the time of his employment, Mr Garcia was active in diverting potential customers of Freedom to the business which he, Mr Garcia proposed to establish.
78 In some cases, it may have happened that Mr Garcia approached, after 1 June 2002, customers with whom he had dealt whilst an employee of Freedom and persuaded them to deal with him instead. It seems to me probable that, in the course of doing so, Mr Garcia used information in the nature of names, addresses, and telephone numbers and also the special needs of the customers and of prices quoted or discussed, information which Freedom would have regarded as confidential to itself. Mr Garcia went beyond the stage where he merely used the general knowledge, experience and skill which he had gained in Freedom's business for the purpose of establishing his own business. He used information which was unknown to other persons in the trade, information which was confidential to Freedom.
79 Mr Garcia was entirely unrestrained by conscience in seeking to make use of Freedom's information. For example, evidence on commission has been given by a Carolina Fratti, who was a telephonist with Freedom for a substantial period including April and May 2002. Ms Fratti and Mr Garcia both spoke Spanish. Ms Fratti gave evidence that, before Mr Garcia left Freedom's employment, he asked her if she wanted a job. He said that he wanted information of clients who called in to Freedom, like phone numbers and names. He said that he would pay her. Ms Fratti rejected the proposal. Ms Fratti was cross-examined at length. I have read through the transcript. In my view, the substance of her evidence was not shaken and should be accepted.
80 As a result of acting in this way, in breach of the obligation of good faith which he owed to his employer, Mr Garcia was able to establish his business immediately he left Freedom. He had the knowledge and experience which he had gained from Freedom. He had vital documents covering all aspects of Freedom's business. He had the assistance of Mr Vaupotic, who was very experienced in the practical aspects of carrying out the conversions. And he had a source of customers, being customers whom he had diverted from Freedom. Mr Garcia had the advantage of a springboard into business to which he was not entitled.
81 In the present case, Campbell J granted an interlocutory restraining order on 11 October 2002. Mr Garcia appears to have taken little notice whatever of his Honour's order, save to change his suppliers so that he no longer dealt with any businesses or persons which had supplied parts and materials or services to Freedom.
Logbook
82 It is claimed that Mr Garcia took from Freedom's premises without permission a document entitled "The Chrysler Conversion Logbook" which is exhibit AVM8 to the affidavit of Mr Arnold Van Mullekom dated 20 September 2002. However, although there was proof that the logbook disappeared and that it was in a position where Mr Garcia could have obtained it, I am not satisfied as a matter of probability that Mr Garcia took the logbook. Most, if not all of the material in the logbook was information of which Mr Garcia had knowledge. It was not a work to which Mr Garcia would have had need to refer for technical information.
Passing Off
83 It is alleged that Mr Garcia passed off his business as being a business of or connected with Freedom by registering the business name "Wheelchair Accessible Vehicles". From early 2002, on plaques attached to converted vehicles, Freedom used the words "Wheelchair Accessible Vehicles" in association with the name "Freedom Motors Australia". I assume that Mr Garcia adopted the name "Wheelchair Accessible Vehicles" believing that it would assist him to take business away from Freedom. However, in the name which he used in practice, the letters "WAV" were prominently displayed. I consider that there was no passing off. The words "Wheelchair Accessible Vehicles" were simply descriptive of the products which both businesses and other businesses produced. Freedom had no claim to a monopoly of those words. By their use, Garcia was not passing off his personal business as Freedom's business although he perhaps emphasized his past connection with Freedom, which he was entitled to do.
Enticement
84 The plaintiffs claim that Mr Garcia enticed Mr Vaupotic to leave Freedom's employment. However, Mr Vaupotic made it clear that he was dissatisfied with the conditions under which he was working. He had a period off work in March 2002 and he took another period off work before he finally ceased to work for Freedom. I accept Mr Vaupotic's evidence on these matters. It is not in dispute that he was given a written warning. The situation was that Mr Vaupotic was displeased with his employment and Freedom was displeased with his behaviour and absences from work.