I infer that the net income figures in each of these years were derived after Mr Stroop's own wages had been deducted as an expense. The CTS Respondents did not contend to the contrary. These figures demonstrate that CTS had the means, whether by use of income in the current year or in the FYE 30 June 2011 from its retained profits, to have made additional payments to South Jin which would have permitted it to comply with its statutory and award requirements with respect to payment of its employees.
69 Counsel for the CTS Respondents acknowledged expressly that an increase by CTS in the payments it made to South Jin was one of the options available when the labour costs increased following the commencement of the CS Award on 1 January 2010. No explanation has been provided for it failing to do so until 2 September 2010, other than that CTS had not itself received any increase in payments in respect of the contracts being performed on its behalf by South Jin. In these circumstances, I accept the FWO's submission that it appears that the CTS Respondents chose to place their own financial interests above the interests of South Jin and its trolley collectors.
70 There is other action which the CTS Respondents could have taken. Mr Stroop deposed that the catalyst for the supermarkets agreeing ultimately (in 2010 and 2011 respectively) to increase the payments which they made with respect to the provision of trolley collection services was his conduct in causing the numbers of trolley collectors at the Parabanks and Elizabeth Shopping Centres to be reduced to one trolley collector each day. The respective store managers then complained about the level of service provided. This led to the complaints being addressed at the national level and Coles and Woolworths then agreeing to make additional payments. This action, although of a confrontational kind, could have been taken earlier.
71 I proceed on the basis that neither of the CTS Respondents has a previous history of non-compliance with the requirements of industrial legislation. The written outline of submissions by the FWO referred to her determination on a complaint of underpayment made by an employee of CTS in March 2010. However, CTS had disputed that determination and subsequent proceedings in the SAIRC were discontinued following a settlement. Initially, counsel for the FWO submitted that the Court could take into account the fact that CTS had been subject to a complaint and that the FWO had found that complaint to have substance. Ultimately however, counsel for the FWO conceded that CTS did not have any history of previous non-compliance with industrial legislation.
72 The CTS Respondents raised a number of matters in mitigation. Mr Stroop deposed that CTS had lost its subcontracts with Woolworths on 25 September 2011 and its subcontracts with Coles on 10 April 2012. He attributed the loss of these contracts to the effects of articles published by the FWO on its own website and in mainstream media. Mr Stroop provided copies of a number of these articles.
73 An article published in The Advertiser newspaper on 13 August 2011 commenced with the following:
Workers employed by two Adelaide trolley-collection firms have allegedly been underpaid about $165,000.
The Fair Work Ombudsman alleges the firms underpaid the 48 workers from India, South Korea, Nepal and Burma between $500 and $8,000 each between February, 2009 and November last year.
The companies - Coastal Trolley Services and South Jin - provided trolley-collecting services at major shopping centres including Marion and West Lakes and for supermarkets including Coles, BigW, Woolworths, Kmart, Target and Foodland and the Dan Murphy's store at Marion.
Federal Court documents alleged the workers were underpaid their minimum hourly rates, overtime, weekend penalty rates and superannuation entitlements.
…
74 A more extensive article concerning the commencement of the present litigation which also named CTS was published on the FWO website on 14 August 2011. Later articles were published on the FWO website on 1 September 2013 and 29 August 2014, but this occurred well after CTS had lost the Woolworths and Coles subcontracts.
75 The evidence demonstrating a causal relationship between the publication of the articles, on the one hand, and the loss of the contracts on the other, is slight. Mr Stroop deposed only that "following the publication of these articles [in 2011], Coles and Woolworths chose to distance themselves from CTS immediately. I was told by Rob Chamberlain of the EMS Department of Woolworths that this was a decision that came from head office". That evidence does not establish that any relevant officer within Coles or Woolworths had even seen the articles, let alone been prompted to terminate the contracts because of their contents.
76 Further, the contracts to which Mr Stroop appears to be referring are the contracts from Woolworths and Coles which were the subject of the present proceedings. I note that CTS did not contract directly with Woolworths or Coles in relation to these contracts. Instead, it was ITM which held the contracts with Woolworths and Coles and which subcontracted to CTS.
77 Adverse publicity of the kind to which Mr Stroop deposed does not generally operate as a mitigating factor. No doubt that is because those who choose to engage in unlawful conduct cannot be heard to complain when the unlawful conduct is detected and the community informed of its occurrence. It is ordinary experience that many persons in the community choose not to have dealings with those whom they know, or believe, to have acted unlawfully. When that occurs in a given case, it is appropriately seen as a consequence which the contravenor has brought upon itself.
78 In Ryan v The Queen [2001] HCA 21; (2001) 206 CLR 267, McHugh J (with whose reasons on this topic Hayne J said at [157] he substantially agreed) said that he was not convinced that factors such as public opprobrium and a permanent and public stigma entitled a convicted person to a lesser sentence than would otherwise be the case, at [52]. McHugh J continued:
[53] First, it would seem to place a burden on the sentencing judge which would be nearly impossible to discharge. The opprobrium attaching to offences varies greatly from one offender and one offence to another. How a judge could realistically take such a matter into account is not easy to see. Whether or not public opprobrium will attach to an offence and, if so, to what extent, will depend on the individual, his or her position and reputation in society, whether and when the offender will return to the community where the offence occurred and the nature of the publicity, if any, that the conviction receives. In the case of long sentences, taking into account the impact of public opprobrium or stigma would seem an impossible exercise and almost meaningless. In addition, taking public opprobrium or stigma into account would seem to favour the powerful and well known over those who were lesser known. I see no reason why the well known individual should get a lesser sentence than the person who is hardly known in his or her community.
[54] No doubt it is legitimate to take into account many matters that are personal to the offender and that will have consequences on that person's future life. It is legitimate, for example, to take into account that the conviction will result in the offender losing his or her employment or profession or that he or she will forfeit benefits such as superannuation. But I am not convinced at the moment that public opprobrium is to be treated as equivalent to the loss of a job or similar personal or financial loss.
[55] Second, the worse the crime, the greater will be the public stigma and opprobrium. The prisoner who rapes a child will undoubtedly be subject to greater public opprobrium and stigma than the prisoner who rapes an adult person. But, without the benefit of a full argument on the issue, I do not see why the objectively appropriate sentence for raping a child should be reduced by reason of any public opprobrium or stigma that the prisoner might suffer.
(Citations omitted)
79 Kirby J at [123] and Callinan J at [177] took a contrary view with Kirby J holding that at least in some cases "account might properly be taken of the particular features to which such a prisoner is exposed, including the additional opprobrium, adverse publicity, public humiliation and personal, social and family stress which he has suffered".
80 In Church v The Queen [2012] NSWCCA 149, Button J with whom McClellan CJ at CL and Price J agreed, held that actions of the media can, in extreme cases, amount to a form of extra-curial punishment of which account could be taken in the criminal sentencing process, at [34]. Other cases too have suggested that the cases in which account is taken of the adverse publicity tend to be exceptional such as when the publicity has resulted in public vilification or has had a significant psychological effect.
81 In Cousins v Merringtons Pty Ltd (No 2) [2008] VSC 340, Hansen J at [59]-[64], after referring to a number of decisions concerning prosecutions under the Trade Practices Act 1974 (Cth), noted that:
(a) the cases recognise that a regulator may appropriately issue a media release concerning a case it has commenced but with the expectation that a release issued before trial should have an "appropriate restraint in tone and content";
(b) publicity resulting from the issue of a media release by a regulator of this kind is a foreseeable consequence of the conduct in which a contravenor engages with the consequence, in a real sense, that the respondents can be regarded as the authors of their own misfortune.
82 I also observe that publicity of the kind of which the CTS Respondents complain presently can be a part of a regulator's role in educating the public and deterring future contraventions.
83 For all these reasons, I do not consider it appropriate to take account of any adverse consequence to the CTS Respondents resulting from the publicity to which Mr Stroop deposed.
84 It is appropriate to take into account that CTS ceased trading in 2012. Neither it nor Mr Stroop have any continuing involvement in the trolley collection business. Mr Stroop is now unemployed.
85 I accept that Mr Stroop has suffered a number of misfortunes in his life since 2010, including a marital separation and divorce, a motorcycle accident and the death of a daughter.
86 It is to the credit of the CTS Respondents that there is no suggestion that CTS was in breach of its obligations under the CS Award to the trolley collectors which it employed directly.
87 Counsel for the CTS Respondents submitted that penalties should be imposed on the basis that "there is really one kind of contravention involved" resulting from the knowledge of the CTS Respondents that South Jin did not have the means to pay the full entitlements of its employees. I reject this approach. It is contrary to the statutory requirement imposed by s 557.
88 The FWO emphasised that the CTS Respondents had defended the proceedings "vigorously and at significant cost to the public purse". That may be so, but the CTS Respondents were entitled to do so. As it happens, they succeeded in defending parts of the claims made against them by the FWO. Further, and in any event, the circumstance that a contravenor has disputed the allegations made against it is not an aggravating factor. All it means is that the contravenor is not entitled to any credit on account of an early acknowledgment of its wrongful conduct for its cooperation with the regulator. That is to say, the defence of the proceedings means that the contravenor is not entitled to leniency but it is not of itself an aggravating factor.
89 The CTS Respondents have not made any expression of contrition for their own wrongful conduct. Counsel submitted only that "they are sorry that South Jin did not correctly pay the employees".
90 The observations made above with respect to personal and general deterrence apply with equal force in the case of the CTS Respondents.
91 It is to the credit of the CTS Respondents that CTS made an additional payment of $56,381 to South Jin on 2 September 2010. It provided those monies from its own pocket as this was well before Coles and Woolworths made their additional payments. The evidence does not permit the Court to conclude that this sum offset, in whole or in part, the underpayment of $49,722 which occurred during the participation by the CTS Respondents in South Jin's contraventions. In the Liability Judgment, I found that the liability of the CTS Respondents ceased with effect from 2 September 2010 because it may have intended that South Jin apply those monies to meet its obligations after that date. That being so, it would be inappropriate to regard the $56,381 as making good the whole of the earlier underpayments of South Jin.
92 I take into account that the CTS Respondents did provide some education to Mr Jin and South Jin with respect to its obligations as an employer. However, it remains the fact that CTS did not provide South Jin with the means by which it could comply with those obligations whilst at the same time requiring it to fulfil CTS's obligations under its contracts with ITM and, in one case, directly with a supermarket.