Aviation services industrial agreement and contract history
26 In addition to consideration of the text itself, the meaning of an industrial agreement may be derived from its context and purpose, and only if that does not suffice, then its history and any relevant past dealings: Transport Workers' Union of Australia v Linfox Australia Pty Ltd [2014] FCA 829; 318 ALR 54 at [38]; Amcor Ltd v Construction, Forestry, Mining and Energy Union [2005] HCA 10; 222 CLR 241 at [2] and [13]; see also [30]. As will be seen, the part of the Agreements in dispute cannot properly be understood without recourse to history and relevant past dealings.
27 The history and terms of aviation services collective and enterprise agreements and individual contracts, including the context in which they were brought into existence and implemented, form the context for interpreting the meaning to be given to the phrase "employed under an individual contract of employment" in cl 1.5.3 in the 2009 Agreement and cl 1.4.2 of the 2013 Agreement in relation to the 2010 and 2013 contracts between Airservices and Ms Duck. As White J pointed out in Qube Ports Pty Ltd v Maritime Union of Australia [2018] FCAFC 72 (at [64]-[65], with the concurrence of the other two members of the Full Court):
There are well developed principles concerning the construction of industrial awards and agreements, which take account of the fact that they are commonly drafted by lay persons and lack the precision and clarity to be expected in commercial contracts.
The principles were reviewed recently by Tracey J in Transport Workers' Union of Australia v Linfox Australia Pty Ltd [2014] FCA 829; (2014) 318 ALR 54 at [29]-[41]. It is not necessary to repeat the principles in detail in these reasons. It is sufficient to say that the Court will seek to identify, in an objective way, the meaning intended by the parties to the agreement having regard to the language they have used and, in doing so, avoid a narrow or pedantic approach. In particular, the Court takes account of the circumstance that the drafters of the agreement were likely of a "practical bent of mind" and likely to have been concerned with expressing their intentions in ways understood in the context of the relevant industry and industrial relations environment. As with commercial contracts, the Court will prefer a construction which gives effect to the presumed purpose of the parties.
28 In December 1988, the federal parliament passed legislation which had the effect of treating government business enterprises (GBEs) differently from the traditional public service, giving legislative force to administrative changes introduced from May 1988. How that approach developed and was implemented over time is important to this proceeding, not least because Airservices is an industry-funded GBE. That is, the revenue to operate Airservices and provide civil aviation services comes from fees and charges imposed upon, and paid by, participants in the aviation industry.
29 The 1988 changes initially resulted in the setting of the most senior executive remuneration in GBEs moving from the Remuneration Tribunal to the boards of those enterprises. The heads of those organisations were removed from coverage by the then Public Service Act 1922 (Cth), making them chief executive officers somewhat akin to the private sector, without traditional public service tenure. Boards took responsibility for determining Chief Executive Officer (CEO) remuneration in consultation with the Remuneration Tribunal. A year later, in December 1989, the federal government extended this approach to the next level down from CEOs, to those who report directly to the CEO, but on a voluntary basis and still by reference to Awards. At that stage, the government decided there was to be no further movement beyond that second level. The CAA identified the second level executives who would be covered by this new arrangement in correspondence.
30 The Civil Aviation Amendment Act 1990 (Cth) commenced in May 1990, amending the Civil Aviation Act. The amendments gave the Board of the CAA power to set the conditions of employment of the CEO, for executives and for non-executive staff. In particular, s 91 was amended so that it provided that CAA staff were to be "persons appointed or employed by the [CAA] on such terms and conditions as are determined by the Board in writing". Section 91 was thus the overt source of the power and authority of the CAA to employee staff. Section 42 of the Air Services Act is in substantially the same terms, providing that Airservices "may employ persons on terms and conditions determined by the Board in writing".
31 On 5 July 1990, the CAA Assistant General Manager, Human Resources, sent an internal memorandum on the topic of remuneration for "second level" positions at the CAA. It attached a letter dated 12 June 1990 from Senator Collins, then the Minister for Shipping and Aviation Support, to the Chairman of the CAA, Mr Dick Smith, and also an undated document titled "Executive Remuneration - Government Business Enterprises". The burden of these three documents may be summarised as follows:
(1) the undated Executive Remuneration - Government Business Enterprises document summarised the new remuneration arrangements for CEOs introduced in 1988, and the extension of those arrangements to the second level of senior executives in December 1989;
(2) the 12 June 1990 letter from Senator Collins to Mr Smith referred to the Civil Aviation Amendment Act and elaborated on what had been contained in the explanatory memorandum and second reading speech as to the provisions giving the Board of the CAA the power to set conditions of employment for the CEO, other executive and non-executive staff, explaining that, in general, the second level of executives would comprise those directly reporting to the CEO, seeking early advice as to the second level positions envisaged being covered before implementation took place, and indicating that the Board would be free to manage its industrial relations within the broad scope of guidelines that were enclosed; and
(3) the 5 July 1990 internal memorandum canvassed the specific second level positions that would be included in the new remuneration approach.
32 On 17 May 1991, the Board made a written determination under s 91 of the Civil Aviation Act:
DETERMINATION NO. 18
The Board of the Civil Aviation Authority, pursuant to section 91 of the Civil Aviation Act 1988 (the Act), as amended, HEREBY DETERMINES that:
(1) Contracts of employment may be entered into between individuals and the Authority, and that
(2) unless stated otherwise in the contract of employment the terms and conditions of employment otherwise determined by the Board of the Authority under Section 91 of the Act shall not apply.
The seal of the Civil Aviation Authority has been affixed in accordance with the directive of the Authority.
Dated: 17 May 1991
Signed: [signature]
33 On 8 July 1991, the CEO of the CAA, Mr Frank Baldwin wrote to Senator Collins as the Minister for Shipping and Aviation Support, seeking approval to extend the same arrangement to third level positions, and to progressively advertise nationally and fill two lists of such positions attached to the letter. It is this level of position and the next level, level 4, which is important, because it is those two levels that arise for consideration in this proceeding. Although Ms Duck takes issue with the use of such descriptions rather than using the classifications in the Agreements, under the 2010 Contract and under the 2013 Contract she was expressly employed in what was described as a level 4 position. Later correspondence indicates that the Minister approved the proposal to extend the new arrangements to the third level.
34 Mr Baldwin sent an undated letter to Senator Collins in his position as Minister for Shipping and Aviation, referring to advice from Senator Collins provided in September 1991 as to the government's agreement to proceed with the filling of level three positions under the new remuneration guidelines. The letter must have been sent between very late 1991/early 1992 and 27 May 1992 because Senator Collin's ministerial title changed from Minister for Shipping and Aviation Support to the slightly differently described position of Minister for Shipping and Aviation on 27 December 1991, a position he then held until 27 May 1992. That letter advised that all but a small number of third level jobs had been filled under individual contract arrangements, and sought agreement to proceed with filling jobs at the next level of management - that is to say, level 4 - under the same arrangements. Mr Baldwin identified a number of reasons for seeking that agreement as follows:
I have several reasons for wishing to extend contract employment beyond the third level. First, it has become clear that the new employment arrangements for second and third level executives has been the catalyst for a profound change in the management ethos of the CAA. They have made it possible to introduce a commercial, client-centred culture which focuses the work of all members of the executive group, whether appointed from within the CAA or from outside, on the Authority's core objectives. I believe that extending this culture to key middle management jobs, through changes to the employment arrangements, is critical to the long-term success of the CAA as a business enterprise.
The second reason is that the introduction of contracts at the fourth level gives us the opportunity to identify and provide a market competitive level of remuneration for those employees from whom the next generation of senior managers would most likely be selected. Development of middle managers for higher roles has been a problem issue for the CAA for many years, however contract employment now provides an opportunity to concentrate our development efforts and introduce succession planning amongst a highly committed and competitive group of managers.
Thirdly, contract employment represents, in itself, an encouragement to improved performance by the manager. Each of these managers will be accountable for a financial responsibility centre. This is the basic building block of resources management in the Authority, and I regard it as critical that the performance of responsibility centre managers be improved if we are to lock in the substantial gains being made through our restructure. The proposed arrangements represent a further step in implementing strict controls over the costs of the CAA and hence charges on the aviation industry. Contract employment permits the Authority to match the skills which are required for a particular task or function directly with the skills and abilities of an employee, from the widest possible field. It also means that the CAA can match employment contracts to particular tasks or functions, and not be bound to provide tenure of employment into the future. This is particularly important in a dynamic organisation with major project activities.
I am conscious that the industrial implications of the proposed change need to be carefully managed. I understand that in a number of cases a variation to the CAA Award will be required to remove contract employees from Award coverage. CAA unions are aware of our plans and detailed consultations will be undertaken shortly.
35 On 2 July 1993, the Civil Aviation Authority Enterprise Bargaining Agreement 1993 (1993 Agreement) commenced. Airservices' position is that the 1993 Agreement was the starting point for the migration of level 4 (and level 5) staff to contracts in lieu of enterprise agreement coverage, a process it contends ultimately took place at Airservices starting in about 1996. In order to understand how Airservices was able to establish that this transition to individual contracts took place at level 4, within the enterprise agreement structure at that stage, it is necessary to descend into some of the detail of the 1993 Agreement.
36 Clause 4(a) of the 1993 Agreement provided that it applied to all employees who were members or eligible to be members of the staff organisations party to the agreement in respect of two lists of classifications, numbered (i) and (ii). Clause 4(b) provided, in relation to level 4, that:
The classifications listed in paragraph (a)(ii) of this Clause shall be considered as the Authority's fourth level management/senior specialist group. Specific terms and conditions of employment for this group are outlined in Clause 13 of this Agreement. Individual positions within this group will be referred to by job specific title as defined by the Authority.
37 Clause 10(a)(viii) of the 1993 Agreement, as part of "agreed efficiency measures", provided for the introduction of flexible salary arrangements for employees at or above the Senior Officer Grade C level, which was to embrace market level remuneration and performance appraisal as set out in cl 13. Clause 13(a), referring to management/senior specialist remuneration, provided that the conditions of employment of employees listed in cl 4(a)(ii) were to be as specified in the balance of cl 13, except if silent on a matter, in which case the rest of that agreement applied. Clause 13(c)(i) provided that the requirements of each position "will be evaluated and a salary range determined for the position based on market considerations". Clause 13(f) provided that no employee under cl 13 would receive a salary less than what would have been payable if their position was not included under that clause, and made provision for an increase to be paid if that was breached at the time of their next salary review. Clause 13(h)(i) provided that existing employees described in cl 13(a) (that is to say, those listed in cl 4(a)(ii)) "shall translate with their jobs to these arrangements on the date of commencement of this Agreement."
38 On 13 December 1993, pay notification No 13 of 1994 took effect, providing for six salary ranges and noting that all classifications at or above Senior Officer Grade C were covered by the 1993 Agreement. The ASA 7 position in which Ms Duck was initially employed by Airservices is also referred to as a Senior Officer Grade C position. This was followed by an August 1994 draft middle management/senior specialist remuneration agreement, again referring to six salary ranges.
39 Airservices was established on 6 July 1995. The operation of the employment provision in s 42 of the Air Services Act has been affected by three awards and, until 2017, six industrial instruments by way of enterprise agreements commencing in 1996, 1998, 2002, 2005, 2009 and 2013.
40 On 16 December 1996, the Airservices Australia Corporate Enterprise Bargaining Agreement 1996 (1996 Agreement) commenced. Clauses 11.1-4 and 11.1-5 provided as follows:
Senior management group contract conditions will be offered to specified MM/SS [middle management/senior specialist] positions on a voluntary basis on and from 9th December 1996. Positions will be identified by Airservices based on criteria relating to level of financial and staffing responsibilities and management content of the position. The number of positions affected is expected to be no more than one hundred and fifty current positions within the current MM/SS [middle management/senior specialist] group. Positions will report to a Third Level Manager. Details of the positions are at Attachment Two.
During the life of the agreement, should any of those positions identified as contract positions fall vacant, and the successful applicant is already an Airservices employee, then that person would have the option of moving to a contract, ie. the election to accept a contract position will continue to be on a voluntary basis.
41 Thus the 1996 Agreement made provision for middle managers fitting particular criteria to move to contract employment, without explicitly excluding coverage by that agreement. Clause 18.14 of the Airservices Australia Air Traffic Services Enterprise Agreement 1996, headed "Contract Managers" contained a similar provision for the extension of contract arrangements to fourth level managers who would otherwise be covered by the terms and conditions of that agreement, but again did not explicitly exclude agreement coverage: "Senior management group contract conditions will be offered to the occupants of specified Fourth Level management positions on a voluntary basis". It may be observed that while both cl 11.1-4 of the 1996 Agreement, and cl 18.14 of the Airservices Australia Air Traffic Services Enterprise Agreement 1996, indicates that contracts will be offered, neither clause suggests that this is the source of authority or power to enter into such a contract. Nor could they be so in light of s 42 of the Air Services Act being the express legislative source of that power and authority.
42 Between 1996 and 1998, fourth level managers who met the criteria referred to above were offered individual employment contracts, as described in a number of internal memoranda between January 1997 and June 1998. By 23 January 1997, there was a timetable in place, consistently with the indication given in the 1996 Agreement that "Senior management group contract conditions will be offered to specified MM/SS [middle management/senior specialist] positions on a voluntary basis on and from 9th December 1996", with offers to issue progressively with a four week acceptance period and remuneration reviews. Those accepting a move to contract employment were required to resign from Airservices, but continuity would be preserved for all purposes other than sick and annual leave.
43 On 27 May 1998, an electronic memo was sent to all Airservices staff, attaching a draft of the 1998 Agreement, and advising (emphasis added):
The proposed new agreement, which would cover all employees other than the contract management group and Firefighting employees, would run until June 2001. It picks up, virtually unchanged, the existing agreements; effectively extending the provisions. Where the provisions have changed, the draft sets out the details.
44 Airservices also relies upon affidavit evidence, which I accept, to the effect that management employees, including level 4 managers, were and are routinely and collectively referred to as "contract managers", the "contract management group" or the "management group", with their contracts of employment being referred to as "individual contracts" and "management contracts".
45 On 5 June 1998, a remuneration adviser sent a memorandum to Airservices' General Manager, Corporate and Employee Relations, on the subject of contract management positions, as follows:
For your information, the table below shows the status of Airservices Contract Management positions.
Contract Managers 143
Offer made but status to be determined 5
Offer declined 11
Position approved but status to be determined 3
Total actual and potential Contract Management positions 162