32 Amendments and Irregularities
(1) The Tribunal may, in any proceedings, make any amendments to any document (for example, an application) filed in connection with the proceedings that the Tribunal considers to be necessary in the interests of justice.
(2) Any such amendment may be made:
(a) at any stage of the proceedings, and
(b) on such terms as the Tribunal thinks fit, but may only be made after notifying the party to whom the amendment relates.
(3) If a provision of this Act or the regulations is not complied with in relation to the commencement or conduct of proceedings, the failure to comply is to be treated as an irregularity and does not nullify the proceedings or any decision in the proceedings unless the Tribunal otherwise determines.
(4) The Tribunal may, however, in dealing with any such irregularity, wholly or partly set aside the proceedings or a decision in the proceedings."
35 Relevant to the issue of whether there is error in these Reasons or in the decision(s) to permit FFA to be legally represented are some other of the statutory and regulatory provisions to which Ms Borsody referred. So far as presently relevant, these and some other provisions to which it is desirable to refer are:-
The Act
36(1) Except as provided by this section, a party in any proceedings has the carriage of his or her own case and is not entitled to be represented by any person.
(2) A party may, in accordance with the regulations, apply to the tribunal for permission to be represented by a party in the proceedings or in part of the proceedings. The tribunal may approve any such application and make an order permitting the party to be represented.
50(1) If, after the making of a decision by the Tribunal, the Tribunal is satisfied that there is an obvious error in the text of a notice of the decision or a written statement of reasons for the decision, the Tribunal may direct the Registrar to alter the text of the notice or statement in accordance with the directions of the Tribunal.
53(1) Subject to this section and the regulations, the parties in any proceedings are to pay their own costs.
(2) The Tribunal may, in accordance with the regulations, award costs in relation to any proceedings.
DR I have a note this section was amended and a 3A added - CHECK
The Regulations
13(1) An application under Section 36(2) of the Act by a party to the tribunal for permission to be represented in any proceedings may be made:
(a) in writing addressed to the Registrar and lodged before the date set down for hearing of the proceedings, or
(b) by oral submission at the commencement of the hearing.
(4) An application for permission to be represented cannot be determined by the Tribunal unless each other party to the proceedings has been given an opportunity to make oral or written submissions in relation to the application.
14 An application under Section 36(2) of the Act by a party for permission to be represented in any proceedings may be made in any one or more of the following circumstances only:-
(a) …
(o) If another party in the proceedings is, or is to be represented by a person who is, entitled by law to practise as a legal practitioner, either in New South Wales or elsewhere.
(p) …
(q) If the Tribunal is of the opinion that the party would be placed at a disadvantage if not represented at the hearing.
20(1) This clause applies to the awarding of costs by the Tribunal as provided by Section 53 of the Act.
(2) The Tribunal may award costs in relation to proceedings in respect of which the amount claimed or in dispute is not more than $10,000, or in respect of which no amount is claimed or in dispute, only if the Tribunal is satisfied that there are exceptional circumstances that warrant the awarding of costs.
(3) In any proceedings in respect of which the amount claimed or in dispute is more than $10,000 but not more than $25,000, the Tribunal may award costs in relation to the proceedings only if:-
(a) The Tribunal is satisfied that there are exceptional circumstances that warrant the awarding of costs, or
(b) The Tribunal has made an order under Section 30(2) of the Act in relation to the proceedings.
(4) In any proceedings in respect of which the amount claimed or in dispute is more than $25,000, the Tribunal may award costs in relation to the proceedings in such circumstances as it thinks fit.
36 Nowhere in the body of her reasons does Ms Borsody use the term or, except insofar as may be implicit in passages I have quoted, address the requirement in Regulation 20(3) that there be "exceptional circumstances".
37 Before I turn to the legal issues that arise, it is appropriate to refer to other evidence as to what occurred on 23 August 2004. According to the Plaintiff, there was discussion before the Registrar of the CTTT about various directions that might be made and:-
"At the end of the formal directions being made determining the timetable in fact for the filing of documents the Member indicated that leave had been granted to the parties to be represented by legal counsel. … At that point I got to my feet and voiced an objection, "I would like my objection to that noted" … and then there was a debate." (my emphasis)
38 Asked what objection she had made, the Plaintiff said that her recollection was that she objected to any legal representation or in the alternative to any representation that was not the senior legal counsel for FFA as that organisation had a legal department and would save on costs. Asked what happened then, the Plaintiff said that the Tribunal Member said, "Your objection will be noted". The Plaintiff then agreed with a question, "So, it is your evidence that you weren't given any other opportunity then to speak". A little later the Plaintiff said that advice that legal representation was to be allowed came in the process of making the formal order(s). She voiced her objection "and the Member indicated that her objection would be noted within the orders". (Again my emphasis)
39 Mr Kent, the solicitor for FFA gave a different account. He said that after a debate on the timetable, the topic of legal representation was raised. Ms Dubow indicated she would represent herself. Mr Kent indicated that FFA wished to engage his services and asked for an order permitting that. Mr Kent said that Ms Dubow responded by saying her only objection was that she believed FFA should be represented by their legal counsel, to which Mr Kent replied that if FFA was to be permitted legal representation, FFA should not be restricted as to whom. Mr Kent said that debate along these lines ensued for some time and that Ms Dubow was allowed to make the submissions she sought.
40 Mr Kent made a file note during or soon after proceedings on 23 August. What he wrote on the topic of legal representation appears at the end of the document and is in these terms:-
"Noted obj'n to us appearing - should be legal counsel of Fitness First.
- costs arg."
41 What conclusions should be drawn from the above? Firstly, Mr Durie's decision to permit legal representation of FFA was clearly made in breach of Regulation 13(4). Secondly, a question arises as to the operation or effect of his order.
42 In her decision of 5 May 2005, Ms Borsody seems to have regarded the order by Mr Durie as the operative order permitting FFA to be legally represented throughout the proceedings. On the evidence before me it is only Mr Durie's order that accords with Ms Borsody's description of an order made in Chambers in respect of which the Plaintiff was not given the opportunity to make submissions and one which was made "As Ms Dubow is legally qualified", words which appear in his handwritten notation of 11 August 2004.
43 Nevertheless, it does not seem to me that Ms Borsody's conclusion in this regard is correct. The application for representation which was dealt with by Mr Durie was that contained in the FFA letter of 11 August 2004 which refers to the receipt of "a notice to appear at the CTTT on Monday 23 August" and requests "approval to be legally represented at this hearing". (My emphasis.) There being nothing in the terms of the order which, expressly or by necessary implication, leads to the conclusion that it operated more extensively, the ambit of Mr Durie's order must be limited by the terms of the application which he was considering.
44 The order granting leave for FFA to be represented which was made on 23 August was a further order and the order which authorised the presence of legal representation for FFA thereafter. Ms Borsody was not the author of either of the orders made in August and was not thus in a position where one could infer she was simply correcting errors in the expression of orders she had previously made. Her, as I think erroneous, conclusion as to the order which was operational cannot govern what in fact had occurred.
45 The next question which arises is as to the validity of the order made on 23 August. That order does not suffer from the deficiency affecting that made by Mr Durie, viz. that the Plaintiff had no notice of it being sought but the question remains whether it was invalid for any other reason. Part of Ms Dubow's evidence indicates that what occurred on that occasion was simply a statement by the Registrar that leave for FFA to be represented "had been granted (previously)", although her later evidence of advice that legal representation "was to be allowed" rather indicates a fresh order was then being made.
46 Miss Dubow's evidence to the effect that she was given limited opportunity to speak on the topic provides a further basis upon which it was contended before me that any order for representation then made involved a denial of natural justice, although the weight to be given to this evidence is somewhat lessened by Ms Dubow's reference to there having been "debate" and the fact that, she having been a Registrar of this Court, it seems unlikely that she would readily have acquiesced in any steps taken by the Tribunal Member which deprived her of a fair opportunity to argue her case.
47 Mr Kent's evidence to the effect that debate ensued for some time and that Ms Dubow was allowed to make the submissions she sought obviously argues against there having been any denial of natural justice.
48 There was nothing in the demeanour of either of these witnesses to cause me to prefer one rather than another. However, apart from Ms Dubow's reference to there having been debate, and to what I see as some inherent unlikelihood of her not being allowed her entitlement to make submissions (at least without very substantial protest), the contemporaneous records also tend to support Mr Kent's account being more probable. Miss Dubow said that in addition to her contention that if FFA was allowed any legal representation, it should be by its own legal department, she had opposed FFA having any legal representation. Mr Kent said that the first of these was in fact the only submission she made and both his contemporaneous file note and the note of the Registrar, in referring only to this submission argue for Mr Kent's recollection being better than that of Miss Dubow.
49 In so concluding I do not ignore the reference in Mr Kent's file note to "costs arg". The Plaintiff's claim of a denial of natural justice is not assisted if those words were a reference to an argument in addition to that concerning the identity of the person to represent FFA.
50 Miss Dubow is the Plaintiff in this Court. She carries the onus of establishing on the balance of probabilities any facts which would amount to a denial of natural justice and I am not persuaded of any such facts.
51 Another argument advanced on behalf of the Plaintiff was that the order authorising representation on behalf of FFA was not one authorised by regulation 14(o) it being contended that Miss Dubow was not "entitled by law to practise as a legal practitioner". In this connection Section 25(1) of the Legal Profession Act 1987 provides:-
"A legal practitioner whose sole or principal place of legal practice is this state must not practise as a barrister or solicitor and barrister without being the holder of a current practising certificate."
52 There was unchallenged evidence which I accept that Miss Dubow had been admitted - one may infer as a legal practitioner of some sort - but that at all presently relevant times she did not hold a practising certificate.
53 Although I do not need to finally decide upon this submission, I am disposed to the view that Miss Dubow was not "entitled by law to practise as a legal practitioner". There being no reason to read down the words of regulation 14(o), the prohibition in Section 25 seems to me to make this clear. In this connection it is to be noted that a number of sections of the CTTT Act refer to a "legal practitioner", defined in Section 4 to mean "a barrister, or solicitor, within the meaning of the Legal Profession Act 1987". The author of regulation 14(o) chose not to use the term "legal practitioner" and in these circumstances it is not appropriate to give to the substantially different expression used in the regulation the same meaning as "legal practitioner".
54 However, paragraph (o) of regulation 14 is not the only relevant paragraph. Account has also to be taken of paragraph (q) which I have set out above. The Plaintiffs' legal qualifications and the experience one might infer from her claim to have been a lawyer for 20 years entitled the Tribunal Member sitting on 23 August 2004 to take the view that FFA would be disadvantaged if it was not represented as the order made that day envisaged.
55 Thus, so far as the period after 23 August 2004 is concerned, the Plaintiff's contentions that there was a denial of natural justice or other error in the decision permitting FFA to be represented by a private, rather than an employed, solicitor fail. This conclusion makes it strictly unnecessary for me to come to consider whether, as Ms Borsody concluded, s32 of the CTTT Act led to the conclusion that what she saw as an irregularity in granting leave did not nullify that decision. However, it is proper to say that her decision was wrong. Despite its terms, it is not possible to regard s32 as extending to encompass denials of natural justice contrary to the express terms of s35 and, even if it did, to justify a Tribunal not "otherwise determining" where there was a breach of s35 or Regulation 13(4) - see Italiano v Carbone [2005] NSWCA 177 at [115], c.f.[169]; Maconachie v Kullenberg [2005] NSWCA 294 at [49].
56 I turn then to the question of whether there was other error in connection with the order for costs Ms Borsody made. After setting out the terms of s53 and Regulation 20, what Ms Borsody said included the following:-
"The respondent submitted that in this case the Tribunal should approach the issue on the basis that the amount claimed or in dispute is more than $25,000 as the Applicant claimed more than that amount in the particulars filed on 19 October. However, any amount above the Tribunal's jurisdictional limit of $25,000 was abandoned at that time. Therefore it appears to me that the amount in dispute in these proceedings was not more than $25,000.
The issue of costs therefore falls to be decided based on whether there are special circumstances or whether sub-clause 20(5) applies.
…
The way the Applicant conducted the hearing was a special circumstance to be taken into account when looking at the issue of costs. I note that there has been no order under Section 30 of the Act regarding this.
(Ms Borsody then quoted s30 and continued:)
"The Applicant's mode of conduct of the hearing led to much greater costs being incurred then would normally be the case. This is a special circumstance for the purposes of the Regulation.
I accept and apply to references to the award of costs in D'Alisa v "A-Builda" Home Building [2004] NSWCTTT 695 (sic).
Costs are discretionary in the Tribunal (Consumer Trader and Tenancy Tribunal Regulations 2002 r.20). The rule for making costs orders as set out in Latoudis v Casey (1990) 170 CLR 534 and Ohn v Walton (1995) 36 NSWLR 77 is that costs should be awarded, not to punish one of the parties, but to compensate the other for the reasonable costs of having to bring the application."
57 Ms Borsody's reasons then include an extract from the reasons given in D'Alisa v "A-Builda" Home Building, including quotations from Latoudis v Casey and Ohn v Walton, to the effect that the rationale of an order for costs is that it is just and reasonable that a party to litigation who has caused another party to incur costs should reimburse that party not by way of punishment but by way of compensation. Ms Borsody continued:-
"I am satisfied that the Respondent should have costs".
58 It was submitted on behalf of the Plaintiff that Ms Borsody's use of the expression "special circumstance(s)" when Regulation 20(3) provided that the Tribunal may award costs "only if … the Tribunal is satisfied that there are exceptional circumstances that warrant the awarding of costs" indicate that Ms Borsody applied the wrong test.
59 On behalf of the First Defendant it was submitted that the quotation of Regulation 20 indicated that Ms Borsody was conscious of and applied the correct statutory test and that her use of the expression "special circumstance(s)" was but a slip and not indicative of any legal error. At most, according to the Defendant's submissions, what should occur was an exercise of the power under Section 50(1) of the CTTT Act to correct any error in the written statement of the member's reasons.
60 The Plaintiff's submissions are to be preferred. In arriving at that conclusion I do not ignore the fact that among the meanings given to "special" in the Oxford English Dictionary is "of such a kind as to exceed or excel in some way that which is usual or common; exceptional in character, quality or degree" and that "exceptional" is defined as "of the nature of or forming an exception; out of the ordinary course, unusual, special" and that in its definition of the word "special", the Macquarie Dictionary includes the word "exceptional". However I would respectfully agree with the observations of Balmford J in No. 2 Pitt Street Pty Ltd v Wodonga Rural City Council (1998) 104 LGERA 239 that, in the ordinary use of the expressions, "'exceptional circumstances' … must be more extreme, further from the ordinary, than 'special circumstances'". It does not seem to me that one can simply equate the 2 expressions.
61 Since this decision was reserved, it has come to my attention that in R v Wright [2005] NSWSC 588, Rothman J, in the course of considering the terms of s9D(1) of the Bail Act, providing that "An authorised officer or court is not to grant bail to a person in respect of a serious personal violence offence if the person is a repeat offender, unless the authorised officer of court is satisfied that exceptional circumstances justify the grant of bail", after considering some dictionary explanations of the terms "special" and "exceptional", expressed the opinion, at [25]:-
"Thus it would seem that if a Court or authorised officer is satisfied that one or more factors either singularly or combined produced a circumstance or situation out of the ordinary or unusual the mandatory requirement otherwise contained within sub-section 9D(1) of the Act will no longer apply. "Special" on the other hand, seems to imply a unique situation or one which pertains only to that individual."
62 With respect to his Honour, these remarks do not seem to me to give sufficient weight to the use of the term exceptional nor to the stipulation that the exceptional circumstances must justify the grant of bail, a stipulation echoed in the CTTT Act by the requirement that there be exceptional circumstances that warrant the awarding of costs.
63 Nor am I disposed to accept the Defendant's argument that Ms Borsody's quotation of the regulation demonstrates that she was aware and conscious of the correct test to apply and her use of the word "special" was a mere slip of the tongue (or pen). I do not regard it as possible to regard here use of the word "special" - and not once but on 3 occasions - as other than indicating that that is the expression and test she had in mind. And it was the wrong standard to use.
64 The Defendant, as has been said, sought to rely on Section 50(1). However that provision is directed to textual errors or errors in expression not the correction of errors in reasoning.
65 I should also say something more about Ms Borsody's reference to D'Alisa v "A-Builda" Home Building and her extensive repetition of the quotations in that case from Latoudis v Casey and Ohn v Walton. These latter cases were ones where the normal rules as to costs applied. So far as may be gleaned from the report, which makes no reference to "exceptional circumstances" or the amount in dispute, so may have been D'Alisa v "A-Builda" Home Building. While I do not suggest that it was irrelevant for Ms Borsody to be conscious of the general purposes of costs orders, the statement she quoted, that "Costs are discretionary in the Tribunal", in what it did not say was, in the circumstances of the case before her, quite wrong. The questions she had to consider were whether there were relevant circumstances that could properly be regarded as "exceptional" and, if there were, whether those circumstances warranted the awarding of costs. If both of these questions were answered in the affirmative, the question would then arise as to the amount, proportion or definition of the costs the subject of any order.
66 These conclusions mean that the Tribunal's order for costs must be set aside or quashed. Although in the earlier stages of the proceedings the Plaintiff had sought consequential relief in this Court, ultimately the stance adopted on her behalf was that the appropriate course to follow in the circumstances was for the matter to be remitted to the Tribunal to be determined according to law.
67 In the circumstances of this case it seems to me that as a practical matter it does not matter whether the decision of Ms Borsody is quashed on the basis that she has exceeded her jurisdiction or set aside upon the ground that it reflects an error of law. However, as it seems to me that she did exceed her jurisdiction, the order will be that her decision be quashed. Although in the task in which it was engaged the Tribunal more properly fell into the category of a court rather than an administrative tribunal as the situation of such bodies was contrasted by the High Court in Craig v South Australia (1994-1995) 184 CLR 163 at 179, s53(2) in empowering the Tribunal to "in accordance with the regulations, award costs", and Regulation 20(3) in, so far as is presently relevant, conditioning the exercise of that power on the Tribunal being satisfied that there were "exceptional circumstances", make it clear that the Tribunal's power to award costs required it to be satisfied that there were "exceptional circumstances". In awarding costs in a situation where the Tribunal has not addressed that question nor expressly or implicitly made a finding that it was satisfied as to the existence of exceptional circumstances, the Tribunal exceeded the limits of its powers and thus exceeded its jurisdiction - see Craig v South Australia at p177.
68 Ms Borsody's power to award costs was only "in accordance with the regulations". She did not accord with this limitation and although the presence in the CTTT Act of sections such as 32(3) and 67 argue that the statutory limitations should not be regarded as going to jurisdiction, I prefer the conclusion at which I have arrived.
69 Accordingly it seems to me that the Court should make orders that include the following:-
(i) Extend the time for the Plaintiff to appeal from the order of the Consumer, Trader and Tenancy Tribunal made on 5 May 2005 to the effect that the Plaintiff is to pay 75% of the costs of Fitness First Australia Pty Ltd as agreed or as assessed on the basis set out in Division 6 of Part 11 of the Legal Profession Act, 1987.
(ii) Order that the order of the Consumer, Trader and Tenancy Tribunal made on 5 May 2005 to the effect that the Plaintiff is to pay 75% of the costs of Fitness First Australia Pty Ltd as agreed or as assessed on the basis set out in Division 6 of Part 11 of the Legal Profession Act, 1987 be quashed.
(iii) Order that the Plaintiff pay the costs of Fitness First Australia Pty Ltd of the application for the assessment of the costs ordered on 5 May 2005 to be paid insofar as such costs were incurred after 2 June and prior to 29 September 2005.
70 In light of the conclusions at which I have arrived, and the attitude of the Plaintiff at the hearing, it seems to me unnecessary to embark on any of the other issues raised in any of the summons. However, before making the orders foreshadowed, I will afford the parties an opportunity to reflect on the precise form of those orders. I will also hear any submissions on the topic of costs in this Court. In this connection it may not be inappropriate to reflect on the extent to which errors of the First Defendant have contributed to these proceedings, although obviously it is entitled to notice of any claim against it. I also remind the parties of remarks I made on the topic of costs at T64.
71 For the present, I will simply publish these reasons and stand the proceedings over for a short period.