Prior complaints
43Reference has been made in the reports of the assessors to the suggested large number of complaints made against the appellant. There is included in the documentary evidence before us a Complaints Summary Report. This sets out in very much summary form the fact that as at 15 July 2014, 14 complaints have been made against the appellant dating from 5 August 2002. They include complaints about clinical care, incorrect or misleading communication, treatment, failure to obtain consent, "other" and "general". We have been provided with details about one of these complaints, which has been referred to the HCCC, (the "HCCC complaint"). Other than this complaint, we have no details except those which are referred to most briefly in the summary document. We have no means of determining whether and to what extent there is any validity in them, whether and to what extent they reflect adversely on the appellant's practice of medicine, and whether they are indicative of an unusually large number of complaints given the nature of the appellant's practice.
44There is a lot of detail in the documentation which has been provided to us about the HCCC complaint. The appellant has provided a most detailed response to the complaint. It is currently before the HCCC for investigation. Both parties submitted at the hearing before us that we should note the fact that the complaint has been made, but we should not take into account the allegations contained within it in determining these proceedings. We agree that this is the appropriate manner of dealing with this particular complaint for the purpose of our determination.
45The section 150 suspension proceedings
The Council, having received the report arising out of the December 2013 performance assessment, which concluded that the appellant was in breach of his practice conditions and that his practice was unsatisfactory in the areas determined, resolved to proceed against the appellant to suspend his registration as a health practitioner under section 150 of the National Law. In doing so it took into account the HCCC complaint, which included allegations of breach of practice conditions and the performance of "inappropriate and experimental procedures" without consent. Two persons were appointed as delegates of the Council to determine this matter. In addition to the provisions of section 150, the delegates also had regard to section 41O of the National Law.
46These provisions are in the following terms;
(1)41O Other matters to be taken into account [NSW]
(2)In the exercise of any of its functions under Subdivision 2 or 7 of Division 3 of Part 8 with respect to a complaint about a registered health practitioner or a student, a Council must have regard to any of the following matters, to the extent the Council reasonably considers the matter to be relevant to the complaint--
(a) another complaint or notification about the practitioner or student made to the Council or the National Agency, or made to a former Board under a repealed Act, including a complaint--
(i)in respect of which the Council, the Commission or a National Board has decided no further action should be taken; and
(ii)that is not required to be referred, or that the Council or the Commission decides not to refer, under Division 3 of Part 8;
(b)a previous finding or decision of a Council inquiry in relation to the practitioner or student;
(c)a previous finding or decision of a board inquiry, professional standards committee or a tribunal established under a repealed Act in respect of the practitioner or student;
(d)a written report made by an assessor following an assessment of the practitioner's professional performance;
(e)a recommendation made, or written statement of decision on a performance review provided, by a Performance Review Panel in relation to the practitioner.
47150 Suspension or conditions of registration to protect public [NSW]
(1)A Council must, if at any time it is satisfied it is appropriate to do so for the protection of the health or safety of any person or persons (whether or not a particular person or persons) or if satisfied the action is otherwise in the public interest--
(a)by order suspend a registered health practitioner's or student's registration; or
(b)by order impose on a registered health practitioner's registration the conditions relating to the practitioner's practising the health profession the Council considers appropriate; or
(c)by order impose on a student's registration the conditions the Council considers appropriate.
(2)A suspension of a registered health practitioner's or student's registration under subsection (1) has effect until the first of the following happens--
(a)the complaint about the practitioner or student is disposed of;
(b)the suspension is ended by the Council.
(3)If a Council for a health profession is satisfied a health practitioner or student registered in the profession has contravened a critical compliance order or condition, the Council must--
(a)suspend the practitioner's or student's registration until a complaint concerning the matter is dealt with by the Tribunal for the health profession for which the Council is established; and
(b)refer the matter to the Tribunal as a complaint.
(4)A Council for a health profession may take action under this section--
(a)whether or not a complaint has been made or referred to the Council about the practitioner or student; and
(b)whether or not proceedings in respect of a complaint about the practitioner or student are before a Committee or the Tribunal for the profession.
(5)Without limiting the conditions that may be imposed under subsection (1)(b), a Council may impose a condition requiring the registered health practitioner to undergo a performance assessment, but the condition has no effect unless the Commission agrees with the imposition of the condition.
(6) A Council must give written notice of action taken under this section to the registered health practitioner or student concerned.
(7)If a Council delegates any function of the Council under this section to a group of 2 or more persons, at least one of those persons must be a person who--
(a)is not a registered health practitioner or student in the health profession for which the Council is established; and
(b)has not at any time been registered as a health practitioner or student in that health profession under this Law or a corresponding prior Act.
48The delegates conducted a hearing on 17 July 2014. They had before them documentary material, much of which is also before us. The appellant gave evidence at the hearing. It appears that no other person was called to give oral evidence. We have a transcript of the proceedings before the delegates. The proceedings commenced at 10:20 am and concluded at 12:09 pm that day. The delegates suspended the appellant's registration on 18 July 2014 and gave written reasons for their decision on 8 September 2014. As the appeal proceedings before this Tribunal are a rehearing of the matter before the delegates, it is strictly speaking not necessary that we refer to or analyse in any detail the reasons for decision of the delegates. However, in the proceedings before us counsel for the respondent Council relied substantially on that reasoning. For this reason it is necessary to refer to the reasons for decision. We would add that one of the two delegates was a registered medical practitioner, and although a professor of medicine, we are unaware as to whether he has practised in a specialty area which covered the work of the appellant. The other delegate is not a registered health practitioner. He has a Ph.D., although we do not know in which discipline. Presumably, therefore, in the case of at least one of the delegates there must have been total reliance on the opinions expressed by the assessors in testing anything which the appellant said at the hearing.
49The proceedings were conducted on the basis that the delegates would primarily be seeking responses from the appellant to the issues raised in the performance reassessment conducted in December 2013. They said that the HCCC complaint was also a trigger for the proceedings and that that complaint required further investigation. The hearing, therefore, consisted substantially of dialogue between the appellant and the assessors, predominantly the assessor with medical qualifications.
50The appellant was asked firstly about the finding of the assessors of unsatisfactory performance in the areas of clinical judgement, patient management skills, treatment and advice. In response the appellant first referred to the operative procedure at which the assessors were present. The assessors had criticised the volume of graft which he had used. He explained to the delegates precisely why he used a larger piece of mesh than they had suggested consistent with this technique. This was to avoid a very high rate of prolapse. The assessors had prevailed upon the appellant not to use a sling on this occasion so he did not. However, as he told the delegates this particular patient "was very highly incontinent and I had to put a sling in a month later." The assessors had also questioned why the appellant had just not undertaken an orthodox colporrhapy repair. The appellant told the delegates that he did not do this repair for three reasons. Firstly, she had already failed a couple of such repairs, secondly "she has a genetic issue with the neutrophils and a chronic cough" and thirdly "in terms of our consenting, she had indicated she had wanted a repair that was potentially a bit more trouble to do but probably more likely to give a lasting result - and in particular the worst part of the mesh pain was at the top of the vagina." He went on to explain the structure of the vagina and why he thought that the more orthodox approach was "probably not a good idea biomechanically".
51Prima facie, the response of the appellant is a measured attempt to rebut the criticism of the assessors concerning the inappropriateness of the surgery undertaken by the appellant on this patient. It will be remembered that this is the only surgery which they observed. Unfortunately there is no evidence of any dialogue between the assessors and the appellant which might assist in the elucidation and understanding of the significance of the controversy, nor is there any external, independent expert opinion available to us. Nor was it available to the delegates.
52In the course of his oral evidence, and in response to questioning from the delegates the appellant repeated much of the material in his written response, which we have earlier summarised in some detail.
53The appellant told the delegates that he had been unfairly categorised as being overzealous about the use of TFS and about the particular grafts which he had used. He told them that he tried very hard not to be overzealous with patients and that it was the needs of the patients that drove his decisions about what treatment to apply. He described to delegates the results of a summary of comparative studies of site specific repairs which he conducted in which he found a 75% success rate versus the traditional repair, being colporrohaphy. He said that he had about a 5% complication rate in the course of the year of approximately 120 cases using TFS. He told the delegates that TFS allows "minimally invasive surgery; good anatomic and functional results." He denied that the use of TFS was "experimental".
54The appellant gave to the delegates a detailed demonstration of the use and application of the TFS tapes. They asked the appellant if he takes patients through the same explanation and he replied that he did. The delegates then expressed the opinion that the appellant "was unable to provide substantive verbal or written evidence to demonstrate that he has countered his zealousness towards TFS." We are not sure how the delegates could have come to such a conclusion. The appellant had denied to them that he was overzealous about the use of TFS and that he was overzealous in the manner in which he presented its use to his patients. The opinion expressed by the delegates assumes that the appellant was guilty of his overzealousness in circumstances where he denied it. Presumably the delegates were relying, in some way, on the opinions expressed by the assessors in the performance review. However, as we read the factual material which was available to the assessors, there can be no basis for them having reached any such conclusion other than one based on some unsupported assumption or apprehension concerning the appellant and his practice. Even if this were the case, then surely in some way it would have been appropriate for the delegates to make some informed assessment about whether, in fact, the appellant had been overzealous in the manner described. At the very least, the assessors who had expressed the opinion in circumstances which were categorically denied by the appellant should have been available in some way for the purpose of those proceedings so that the delegates and/or the appellant could have tested their basis for any such assertion. Apart from the material in the HCCC complaint, there does not seem to us to be any material in all of the documentation that would indicate that in some way the appellant had been overzealous in the manner alleged by the assessors. We fail to see how the delegates could have expressed such an opinion for the purpose of the proceedings, bearing in mind that they were conducting an inquiry which was not only primarily concerned for the overall protection of the health and safety of the public but also involved the ability of the appellant to continue to practice medicine.
55Much of the focus of the reasons for decision of the delegates concentrated on the area of patient consent and understanding of the surgery which the appellant was contemplating. They said, in their reasons, that the appellant "then went on to replicate for the delegates the type of information he would cover in consultation with the patient."
56The evidence provided by the appellant was in response to a question; "so, Professor, once you explain to patients that the vagina is like a house, can you go on and describe a little bit more about what you would tell patients through the information disclosure?" In reply the appellant said; "I have tried to point out firstly that there are three quite different parts to the pelvis, and in terms of their technical names, John DeLancey is the doyen of pelvic anatomy, probably of all time. He pointed out that the connective tissue above the top of the vagina which is called DeLancey level I is organised like the roof gables, and they hold up a pair of latch suspensory hammock-like sheaths which is DeLancey 2 which goes into a condensation level of DeLancey 3. So I point out that the roof is suspended by strong ligaments that go up to the pelvic bone just where it joins your backbone, and that they can easily be stretched during childbirth. If that happens, it allows the "tent pole" that is holding up the top of the vagina to sag. That may involve the uterus presenting at the (indistinct) or more commonly it doesn't usually get that far. But more commonly if the uterus is able to fall down bends the bladder and it tends to cause obstruction of the urethra, and that's a primary cause emergency. And also, if it destabilises the hammock at back, in order to defecate you have to get relative movement of the stool relative to the rectal wall." The appellant went on using language of a similar kind and in his description he also said; "I point out that - and that can go into various detail: some of them are very interested, some aren't......."
57In discussing this evidence the delegates thought that the appellant had described the anatomy of the pelvis and vagina "using either highly technical terms such as "DeLancey level I, 2 and 3" or prosaic terms such as "tent pole" and "hammock". The delegates were concerned that the terminology was either overly technical or verging on overly simplistic. In our opinion in order to consider whether and to what extent a patient may have been capable of understanding information of this kind, and if so actually understood it, it would have been preferable to have asked the appellant to endeavour to replicate the exact words that he generally used for patients. Furthermore, we have difficulty in accepting the view of the delegates about whether the explanation was overly technical or overly simplistic without having a complete explanation of what is usually said within the overall environment and context of the consultation, including use of the pelvic model which the appellant said he always utilised for this purpose, coupled with his oral explanation. It would be helpful to be able to compare the documentation used by the appellant with something which the assessors or the Council said complied with their understanding of requirements which were consistent with good medical practice in this area. No such documentation has been made available to us.
58In their discussion with him the delegates focused on the appropriate choice of procedure. The appellant told them that he always operated in a patient centred manner. He said that he encourages patients to make a choice between more simple and more complex surgery pointing out the advantages and disadvantages of each. He reminded the delegates that two thirds of his cases were patients who "are in real trouble with what's gone wrong or who were at least had several failures. So by the time people have had a couple of failures from a traditional colporrhaphy, I usually say - it makes less and less sense to keep doing the same operation which failed a couple of times before and I pointed out that site-specific repair which not many people do in Australia where (indistinct) States not very common here. It's a different approach and it has the prospect of fixing something that didn't get fixed in the previous times." He regarded his patients as being both vulnerable and "desperate." He thought that if patients required more information about alternative treatment he would send them to specialists who, we perceive, carry out the same surgical techniques."
59In further examination by the delegates, the appellant was asked what information he gives to patients. He advised them that upon making a first appointment a patient receives a detailed document and a questionnaire. He was asked; "How, or do you assess that they have understood this quite comprehensive and somewhat technical document?" He responded that he used the document mainly for the diagrams, he talked through it and that this all occurred during the course of a lengthy consultation. The document shown to the delegates was said to be deficient in that it referred to a mesh type, but not TFS.
60The delegates asked the appellant some brief questions about his "apparently very high rate of repeat procedures", his confidence in TFS, ongoing education and peer review and audit, and the number of previous complaints. The exchange about these matters, as revealed in the transcript, was brief.
61A delegate then raised with the appellant some evidence of poor clinical judgement. The delegate said that a patient in hospital "had suffered a urethral tear during excision of a previous eroded sling and surgical second urethral sling two months later with ongoing incontinence. She was scheduled for a third procedure. There was a persistent urethral defect found but in spite of this the sling was inserted and the patient remained incontinent. This is not clinically appropriate or wise management of a complication." The appellant responded that the statement was factually incorrect. The appellant said that he inserted a simple easy sling that began to erode on the left side. In performing the surgery he at first thought that he had penetrated the bladder but later found that she had an erosion. He said it was really hard to repair and that he got a good result. He further said that the patient was very incontinent. He put in a second sling which he said was about 75% effective as opposed to an artificial sphincter which he said was not a very good operation at the best of times. He denied ever putting a third sling into that or any other patient.
62In answer to a question concerning complex surgery, the appellant said that he sometimes performed it on his own but when available he was assisted by another specialist who performed the same operative techniques.
63In the course of questioning the appellant repeated that he had failed to properly complete his log books over a short period because of the personal difficulties which he had previously recounted, namely a hand injury and a breakup of his marriage.
64During the course of several exchanges with the delegates the appellant referred to his patients as not being in a "life or death" situation when assessing what type of surgery they should have. In the course of their reasons for decision the delegates said that they were "at a loss to know the meaning of this statement." We do not share this concern of the delegates.
65In their reasons for decision the delegates outlined a number of issues of "most concern." These covered undocumented informed consent, lack of full disclosure, ensuring patient understanding, professional isolation and high reoperation rates. Finally, the delegates were also concerned that the appellant had failed to address in any meaningful manner the issues raised by the assessors. "He did not provide evidence at the hearing of documenting consent; of rewriting the pamphlet; of providing a complete array of information to patients; of having organised regular professional meetings; or of seeking multidisciplinary support."
66We will consider each of these reasons for decision when setting out our own reasons for decision because they are all matters relied upon by the Council for the purpose of these proceedings. However before doing so we need to refer to some additional evidentiary material some of which was put before us during the hearing before this Tribunal, but some of which was available to the delegates, but to which they have not referred and therefore, apparently, not taken into account.