APPENDIX A
[photograph of Ngat Doan with caption "APD MD Ngat Doan"]
$3 MILLION MARKETING SCAM EXPOSED
A three-month investigation by CRN and a team of lawyers, audit specialists and international investigators has uncovered a multi million dollar channel racket in the IT channel.
Chipmaker AMD was the victim of a marketing rebate scam involving Australian component distributor APD International.
Investigators working with a legal firm Baker McKenzie have prepared documents which indicate that, over a period of several years, APD International had been obtaining a benefit by deception in that invoices obtained form media companies and elsewhere were falsified for the purposes of obtaining marketing rebates from AMD.
The scam is understood to have netted more than $3 million.
The NSW Commercial Crime Agency (CCA) is believed to be about to investigate APD.
Among the documents which have been handed over to CCA are several sworn statements and more than 100 false invoices.
Baker McKenzie investigators, including former Federal Police officers, are also making
inquiries into a Sydney based media company and advertising agency
linked with several IT vendors.
The investigation was prompted after auditors for AMD in the US and Singapore became suspicious of media rebate claims being made by APD International.
An investigation across three continents discovered hundreds of false claims for media advertising. In many cases original invoices issued by IT media companies had been overstated by as much as 300 percent for the purpose of claiming inflated vendor rebates.
APD managing director Ngat Doan is described in ASIC documents as being both a director and company secretary of APD International, which is based in Silverwater, NSW. Doan, a Vietnamese national, was first listed as a director of APD International in 1996.
John Girvan, director of internal audits and control for AMD in the US, said that his company initiated the investigation last year following queries of invoices supplied by APD International. "AMD became suspicious when irregularities were noticed in invoices supplied
by APD to AMD.
"We flew an audit team to Australia and what we discovered was major irregularities. We subsequently put together an investigation team spanning Asia and Australia. Evidence was collected indicating that APD had been obtaining a benefit through the deception of AMD".
Paul Brown, a partner in the international legal practice at Baker McKenzie, has been heading the legal side of the investigation. He said " We have been investigating APD International and related companies for several months. We have collected hundreds of invoices that indicate to us that APD has been involved in systematic deception."
CRN is aware that AMD has been presented with false invoices for marketing rebates. The invoices presented to AMD were not original invoices and had media organisation mastheads "cut and pasted" onto them.
In each of these instances, the original invoice figure had been changed to a higher amount than had first been invoiced. CRN has in its possession copies of 43 false invoices.
Of 29 of those invoices, the originally billed amount for media placements was $17,900. APD International changed the invoices and presented them to AMD as being copies of original invoices totalling $110,315.
Several other invoices in CRN's possession show that original amounts have been exaggerated by as much as 300 percent.
In one case, the original media invoice for $1900 has been presented as $4500. In another case, an amount of $2900 has been changed to $6000 for a single page of advertising. "We are currently investigating several organisations, including marketing companies, media buying companies and advertising agencies", said Brown.
Investigators have questioned distributor Express Data over APD making up allegedly false purchase orders for products from Express Data. The purchase orders - ostensibly for products to be used in bundling deals with AMD processors - would then be shown to AMD and APD would claim a rebate from AMD. When CRN put the allegations to Ngat Doan that he and his company had been involved in the falsification of marketing rebate invoices, he said: "I know of no such allegations: You need to ask AMD about this". "We have not been involved in any problems associated with marketing rebates or any other claims", he said.
Express Data managing director Ross Cochrane said the distributor was recently approached by a legal firm representing AMD and was shown documents that appeared to be false. "These documents were for the purchase of products from Express Data", he said.
In May 2000, CRN revealed that Perth-based distributor Direct Memory Access (DMA) had received shipments from APD containing 170 Athlon processors that had been remarked.
Microprocessor re-marking is a process by which a supplier tampers with a chip's casing and inner workings to over-clock the processor and them labels it as a chip with a higher clock speed than the manufacturer intended.
AMD AND APD: THE BACKGROUND
APD International was terminated as an AMD distributor late last month. Prior to its termination, APD managing director Ngat Doan claimed the company was responsible for 70-80 percent of AMD's distribution in Australia. The distributor was distributing a minimum of 15,000-20,000 AMD pieces per month, according to Doan.
Late last month Doan said he had been planning for the event [APD's termination notice] for the past three months. He said that although he was no longer doing business with AMD his business would be "stronger than ever".
"My hand is free, I don't have to be controlled by anybody who can tell me what product to sell", he said. Doan said he had money and "things to do on my hand now".
He said that he now had a choice of products to choose from and his hands were no longer tied. "Now I can do it my way, control [the business] on my hand, not other people…I knew this was going to happen", he said.
He said that AMD and his company had different ideas about marketing the chip manufacturer's products in Australia.
Doan also claimed APD International had been spending $40,000-$50,000 per month promoting AMD products in the Australia-New Zealand market. APD was targeting revenues in excess of $100 million in the local market for its year ending June 30, 2002.
Ngat Doan, 49, started Beam Computers in the early 1980's, originally as a distributor for Acer Computer.
He had arrived in Australia in 1975 and holds a degree in electrical engineering from the Queensland University of Technology. Less than two years before starting his degree in the late 1970's, Doan worked as a storeman and packer during the day, while he learnt to speak
English at night.
APPENDIX B
MARKETING REBATE RORT EXPOSED
by David Richards, ITnews Friday, 3 May 2002
A three-month investigation by CRN Australia and a team of lawyers, audit specialists and international investigators has uncovered a multi million dollar marketing rebate racket in the IT channel.
Chipmaker AMD was the victim of a marketing rebate scam involving Australian component distributor APD International.
Investigators working with a legal firm Baker McKenzie have prepared documents which indicate that, over a period of several years, APD International had been obtaining a benefit by deception in that invoices obtained form media companies and elsewhere were falsified for the purposes of obtaining marketing rebates from AMD.
The scam is understood to have netted more than $3 million.
The NSW Commercial Crime Agency (CCA) is believed to be about to investigate APD.
Among the documents which have been handed over to CCA are several sworn statements and more than 100 false invoices.
Baker McKenzie investigators, including former Federal Police officers, are also making inquiries into a Sydney based media company and advertising agency linked with several IT
vendors.
The investigation was prompted after auditors for AMD in the US and Singapore became suspicious of media rebate claims being made by APD International.
An investigation across three continents discovered hundreds of false claims for media advertising. In many cases original invoices issued by IT media companies had been overstated by as much as 300 percent for the purpose of claiming inflated vendor rebates.
APD managing director Ngat Doan is described in ASIC documents as
being both a director and company secretary of APD International, which is
based in Silverwater, NSW. Doan, a Vietnamese national, was first listed as
a director of APD International in 1996.
John Girvan, director of internal audits and control for AMD in the US, said that his company initiated the investigation last year following queries of invoices supplied by APD
International. "AMD became suspicious when irregularities were noticed in invoices supplied
by APD to AMD.
"We flew an audit team to Australia and what we discovered was major irregularities. We subsequently put together an investigation team spanning Asia and Australia. Evidence was collected indicating that APD had been obtaining a benefit through the deception of AMD".
Paul Brown, a partner in Baker McKenzie's international legal practice has been heading the legal side of the investigation team. He said " We have been investigating APD International and related companies for several months. We have collected hundreds of invoices that indicate to us that APD has been involved in systematic deception."
CRN is aware that AMD has been presented with false invoices for marketing rebates. The invoices presented to AMD were not original invoices and had media organisation mastheads "cut and pasted" onto them.
In all cases, the original invoice totals figure had been changed to a higher amount than first invoiced. CRN has in its possession copies of 43 false invoices.
Of 29 of those invoices, the originally billed amount for media placements totalled $17,900. APD International changed the invoices and presented them to AMD as being copies of original invoices totalling $110,315.
Several other invoices in CRN's possession show that original amounts had been increased by as much as 300 percent.
In one case, the original media invoice for $1900 has been presented as $4500. In another case, an amount of $2900 has been changed to $6000 for a single page of advertising. "We are currently investigating several organisations, including marketing companies, media buying companies and advertising agencies", said Brown.
Investigators have questioned distributor Express Data over APD making up allegedly false purchase orders for products from Express Data. The purchase orders - ostensibly for products to be used in bundling deals with AMD processors - would then be shown to AMD and APD would claim a rebate from AMD. When CRN put to Ngat Doan allegations that he and his company had been involved in the falsification of marketing rebate invoices, he said: "I know of no such allegations: You need to ask AMD about this".
"We have not been involved in any problems associated with marketing rebates or any other claims", he added.
Express Data managing director Ross Cochrane said the distributor was recently approached by a legal firm representing AMD and was shown documents that appeared to be false. "These documents were for the purchase of products from Express Data", he said.
In May 2000, CRN revealed that Perth-based distributor Direct Memory Access (DMA) had received shipments from APD containing 170 Athlon processors that had been remarked.
Microprocessor re-marking is a process by which a supplier tampers with a chip's casing and inner workings to over-clock the processor and them labels it as a chip with a higher clock speed than the manufacturer intended.
The distributor quarantined 100 of the re-marked, over-clocked chips while recalling 50 back from customers. Around 20 were still not accounted for.
At the time, DMA webmaster Jai Ketteridge said the company purchased the re-marked units from APD International.
Ketteridge said that it was likely that the re-marked units were shipped from one of APD's suppliers, without APD knowing that the products had been remarked.
However, AMD's John Robinson said at the time: "This would not be the case. Processors like those found by DMA would not have been shipped out of an AMD manufacturing plant."
Ketteridge said the casing on some of the 170 re-marked Athlon processors had been repainted, which is an obvious sign of re-marking. Resistors on chip PCBs had been tampered with, upping the CPU speed multiplier, while some chips had also the CPU voltage changed via resistors on the main logic board. "They'll solder a few things, put on a few labels and make 700MHz chip out of a 500MHz," said Ketteridge at the time.
Tampering with a chip unit can also affect performance. The chip will appear to run normally, but components are working harder and the failure rate of the chip increases, said
Ketteridge.
"It has financially hurt us and our resellers. It also has the potential to harm AMD's reputation," he said.
When contacted by CRN in May 2000, APD's Ngat Doan declined to confirm that APD had received a shipment of re-marked chips. "I have to leave it to AMD [to sort out]," he said. "I ask you not to put information in your magazine, I would appreciate that," he said.- 1 -