The Facts
5 Between 2002 and 2015 Ms Danaratna performed work as an office cleaner in Kandy, Sri Lanka. Ms Arunatilaka was a friend of her former employer's wife. In that context, Ms Arunatilaka approached Ms Danaratna and told her that she was travelling to Australia to work as the Deputy High Commissioner of Sri Lanka and asked if she would like to come to Australia to work as her domestic servant. Ms Danaratna went to Colombo to meet with Ms Arunatilaka and prepared a meal for her so that Ms Arunatilaka could test her culinary skills.
6 Ms Danaratna had never left Sri Lanka, prior to receiving Ms Arunatilaka's assistance in obtaining a passport and being granted a subclass 403 domestic worker visa to perform work as Ms Arunatilaka's private domestic employee.
7 Ms Danaratna was (and remains) unable to speak or read in English.
8 Ms Arunatilaka arranged for Ms Danaratna to sign all the relevant documents which would facilitate her passage to Australia. Ms Danaratna has no recollection of Ms Arunatilaka translating nor explaining to her the terms of any of the documents. The suite of documents comprised an Application for a Temporary Work (International Relations) visa, the Advice by a migration agent/exempt person of providing immigration assistance (Form 956), a Subclass 403 domestic worker stream employee declaration form and a contract of employment.
9 The Application for a Temporary Work visa, described her position as being one of a "domestic worker" where her duties would involve "cooking, cleaning and other household chores" and that Ms Arunatilaka was the "organisation or individual for whom the work or activity will be undertaken". The address at which the activity was to be undertaken was "No 1, Gawler Crescent, Deakin 2600". Curiously, whilst the form indicates that Ms Danaratna would receive salary/wages, accommodation, meal allowance and other living allowance, the monetary value for each of those amounts is left blank.
10 By correspondence dated 20 July 2015, the Sri Lankan Ministry of Foreign Affairs stated to the Australian High Commission in Colombo:
The Ministry of Foreign Affairs of the Democratic Socialist Republic of Sri Lanka presents its compliments to the (Australian High Commission in Sri Lanka and … has the hounor (sic) to inform that Ms. Hortal Pedi Gedara Priyanka Danaratna. Private Domestic employee of Mrs. Himalee Subhashini De Silva Arunatilaka who has been appointed as Deputy High Commissioner to the Sri Lanka High Commission in Canberra is scheduled to leave for Australia shortly.
The Ministry wishes to inform the following:
1. Ms. Danaratna, is a Sri Lankan citizen (carrying a valid ordinary passport …) and neither a citizen nor a permanent resident of any other country;
2. Ms. Danaratna undertakes work only as a domestic worker of Mrs. Arunatilaka's private household;
3. Ms. Danaratna will leave Australia at the conclusion of Mrs. Arunatilaka's term at the Sri Lanka Mission or when Mrs. Arunatilaka leaves Australia, whichever comes first;
4. Both Mrs. Arunatilaka and her spouse are not related to Ms. Danaratna; and
5. Ms. Danaratna is schedule to leave for Canberra on 20 August 2015.
The monthly emoluments, allowances, return airfare and cost of medical care of Ms. Danaratna will be met by the Sri Lanka Mission during her assignment with Mrs. Arunatilaka.
The Ministry of Foreign Affairs would appreciate if the esteemed High Commission could grant appropriate gratis visa to Ms. Horathal Pedi Gedara Priyanka Danaratna, Private Domestic employee of Mrs. Himalee Subhashini De Silva Arunatilaka. The passport: duly filled visa application form, and other relevant documents are enclosed herewith.
The Ministry of Foreign Affairs of the Democratic Republic of Sri Lanka avails itself of this opportunity to renew the High Commission of Australia in Sri Lanka the assurances of its highest consideration.
11 The July 2015 employment contract stipulated that Ms Arunatilaka was the employer, that its term was for three years (but would terminate when Ms Arunatilaka completes her tour of duty in the Sri Lanka High Commission in Canberra) and where Ms Danaratna's duties would comprise the following:
a. Cleaning and vacuuming of the entire premises, including bathrooms, toilets and garages at regular intervals as decided by the Employer.
b. Preparation of meals on a daily basis including on special occasions/functions etc.
c. Serving of food and beverages to guests.
d. Washing, drying and ironing of clothes, lines etc.
e. Maintenance of gardens, lawns, flower beds, driveways and cleaning of the exterior of the premises.
f. Any other incidental duties and functions assigned to the Employee by the Employer.
12 In addition, the contract stipulated that:
The Employee undertake work only as a Private Domestic Worker of the Employer's household and does not undertake any other work outside the Employer's household.
13 The contract described Ms Danaratna's remuneration as being:
The Employer shall pay the Employee a monthly salary of 2,650 Australian dollars inclusive of all allowances (ie. accommodation; meals; clothing; one time return air ticket etc) for the duration of the Contract.
14 No mention was made in the contract of Ms Danaratna's hours of work, rather the contract contained the following telling term:
The Employee shall be entitled to one (01) rest day per week, to be mutually agreed upon.
15 A further contract was entered into in August 2015, but contained the following terms regarding remuneration:
4. The employer shall pay the Employee a monthly salary of LKR 60,300.00 (approx.. AUD 620) inclusive of all allowances, for the duration of this contract. For administrative purposes, the salary and allowances shall be paid to the Employee by the Employer through the High Commission of Sri Lanka in Canberra, Australia. For this purpose, the Employee shall be deemed to be a member of the home-based staff of the High Commission.
5. The Employee shall meet the cost of the following:
Accommodation $1000
Utilities $150
Phone/Internet $100
Food $400
Airfare $85
Medical $150
Clothing $150
Incidentals (including transport) $100
Other $286
6. The salary package would be equivalent to AUD 3,041 per month, as given in terms 4 & 5.
16 The arrangements for Ms Danaratna's travel to Canberra from Colombo were made by Ms Arunatilaka, who with her husband, met Ms Danaratna upon her arrival at Canberra Airport and took her to their family home. Shortly thereafter, they took Ms Danaratna's passport under promise to return it to her before she left Australia (though Ms Danaratna has not seen it again).
17 Ms Danaratna remained and resided at Ms Arunatilaka's private residence, at 1 Gawler Crescent, Deakin where she worked every day at her home until she left.
18 Her conditions of employment were described in her affidavit in the following way:
29. I did all the domestic duties in Ms Arunatilaka's residence.
a. cooking and preparing meals;
b. cleaning;
c. washing and ironing;
d. preparations and cooking for when Ms Arunatilaka held parties at her home for up to 30 or 40 guests; and
e. whatever other household tasks might need to be done.
31. I worked seven days a week. I woke up at 5:30am, and by 6am I was working. I prepared breakfast at home and lunch for Ms Arunatilaka to take to the High Commission. I laid out the clothes for Ms Arunatilaka to wear to work.
32. I worked from around 6am to around 10pm on a normal day. On a special occasion such as when Ms Arunatilaka held a party, I would work from around Sam until midnight or 1 am.
33. I would usually have a break during the day while Ms Arunatilaka was at work. If it was not a busy day, I would have around 90 minutes to two hours' break.
34. Sometimes Ms Arunatilaka had house guests or her brother stay at the residence. and I had to cook. clean and look after them too.
35. On one occasion during my employment with Ms Arunatilaka, I burned my hand on hot oil in the kitchen. It was badly burned. I called Ms Arunatilaka at work, and she came home and took me to the hospital. I had two days off work. Apart from these two days, I did not take any time off while working for Ms Arunatilaka.
36. Ms Arunatilaka did not allow me to leave the house without permission. She gave me permission from time to time to go for a short walk around the neighbourhood. I was not allowed to go to the shops or do other activities outside the house by myself. Sometimes Ms Arunatilaka would take me to the shops if I wanted to buy something.
37. The only contact that I had with other people while I was in Canberra was with three other domestic servants referred to in paragraph [28]. I spoke to them in Sinhala when the four of us attended the High Commission to assist in preparing for functions.
38. Ms Arunatilaka would sometimes travel interstate or overseas. She would brief me on the work to do while she was away, and I would continue working during these periods. I recall one instance where Ms Arunatilaka went overseas while her husband and I remained in the Canberra residence.
39. Ms Arunatilaka was not impolite to me and never made threats to me. However, she did not provide me with satisfactory clothing and food. I did not feel like I was being treated properly.
19 Accordingly, it is apparent that Ms Danaratna's standard hours of work were 6:00am to 10:00pm seven days a week, though on certain occasions she was required to work from 5:00am to 1:00am. Her daily duties typically included the cooking and preparation of meals, cleaning, washing and ironing, and (at times) preparing for events Ms Arunatilaka would hold at her home for up to 40 guests.
20 The evidence revealed that despite what was agreed in her employment contract, Ms Danaratna never received the approximate $620 monthly salary, nor the monthly allowance as stipulated in cl 5 of the August 2015 contract, extracted at [15] above (noting there appears to be a typographical error, "Employee" should be read as "Employer").
21 It was Ms Danaratna's evidence that she was not paid any monies at regular intervals, rather payments were made by Ms Arunatilaka, from time to time into Ms Danaratna's or her family's bank accounts in Sri Lanka or by providing her with small amounts of cash to purchase small personal times she needed, when attending shops or garage sales in Canberra with Ms Arunatilaka. Ms Danaratna misapprehended that Ms Arunatilaka was keeping her monthly salary for her and was keeping a tally of what was being paid. This misapprehension was partially correct as Ms Arunatilaka did provide her with a tally in around August 2018 (just prior to the completion of her employment term). However, the tally, whilst an accurate description of the amounts paid to Ms Danaratna, did not reflect her remunerative entitlement, even at least in accordance with the August 2015 employment contract.
22 The tally did reveal that over the employment claim period, a period of two and a half years, payments to a total of $10,183.81 were made by Ms Arunatilaka to Ms Danaratna. An additional final payment of $1,028.89 was made to Ms Danaratna after the cessation of her employment.