Consideration on the appeal
82 In considering the liability of an agent for sale for contravention of s 52 of the Trade Practices Act or s 42 of the Fair Trading Act, it is necessary to consider the character of the particular conduct of the particular agent in relation to the particular purchaser, bearing in mind what matters of fact each knew about the other as a result of the nature of their dealings and the conversations between them, of which each may be taken to have known. The mere fact that a person had engaged in the conduct of supplying a document containing information which is in fact misleading does not necessarily mean that that person had engaged in misleading conduct. It is crucial to examine the role of the person in question (see Butcher v Lachlan Elder Realty Pty Limited (2004) 212 ALR 357 ('Butcher' - discussed further below) at [37]). Where a person purports to do no more than pass on information supplied by another, in circumstances that make it apparent that the person is not the source of the information and that the person expressly or impliedly disclaims any belief in its truth or falsity, merely passing it on, for what it is worth, does not involve conduct that is misleading or deceptive (see Yorke v Lucas at 666).
83 The area planted with vines is not a matter discernible without measurement. Indeed, his Honour found that there was a question as to precisely what is to be measured when stating the area that is planted with vines. Thus, there is a question of whether or not access areas should be included.
84 As the communications between Mr and Mrs Grace, on the one hand, and the Agent, on the other, which are summarised above, demonstrate, some care was taken by the Agent to obtain confirmation from Mr and Mrs Grace that the statements in the 2000 Brochure were accurate. To state that 'every care has been taken in respect of the information' contained in a brochure does not signify that independent steps have been taken to verify the information. More particularly, such a statement does not signify that an agent has independently measured or calculated an area to check whether the information given by its principal is correct, particularly when the statement goes on to say that 'no warranty is given as to the accuracy' of the information.
85 The 2000 Brochure stated explicitly that no warranty was given as to the accuracy of the information contained in the Brochure and that any prospective purchaser should rely on its own enquiries. That is an unequivocal statement that the Agent was not accepting responsibility for the information contained in the 2000 Brochure. The clear intimation is that the prospective vendors had furnished the information to the Agent.
86 While the Agent, and no doubt Mr O'Brien, held themselves out as having local knowledge, that quite clearly would not extend to having specific knowledge of the area of the plantation of vines on particular properties. It might, for example, signify knowledge as to the way in which such an area is usually measured in the district. It might extend to knowledge about particular practices in relation to viticulture in the district. However, it could not rationally be regarded as a statement that the Agent was familiar with the dimensions or area of every property or of particular parts of every property in the district.
87 The Purchaser contended that the area of vine planting was 'one of hard physical fact' and that a prospective buyer was entitled to assume that a statement as to a 'hard physical fact' had been verified by the agent (see John G. Glass Real Estate Pty Ltd v Karawi Constructions Pty Limited [1993] ATPR 41-249 ('John G Glass'discussed further below) at 41, 359). However, if the expression 'one of hard physical fact' is intended to signify 'an uncontroversial matter, admitting of only one answer', it must be said that the question of how the area of land planted with vines is to be described is not a matter of 'hard physical fact'. Whether access areas (headlands and sidelands) or only the trellised areas are to be included was debatable. In any event, it would be unreasonable to attribute to an agent responsibility for every representation which can be correctly described as going to a matter of hard physical fact.
88 The purchasers could not reasonably have expected Mr O'Brien to have been the source of the vineyard acreage information nor could they have expected in the circumstances that by virtue of his calling he possessed the expertise necessary to verify that information. The conduct of the agent and Mr O'Brien involve no more than passing on information from the Graces to prospective buyers. They were not additionally vouching for its accuracy. They had in fact taken care as to the accuracy of the information by having it checked by the Graces. They were furnished information that, as events turned out, was incorrect. In all the circumstances, neither the Agent nor Mr O'Brien engaged in conduct that contravened s 52 of the Trade Practices Act or s 42 of the Fair Trading Act. The Agent and Mr O'Brien are entitled to succeed on their appeal from the judgement in favour of the Purchaser.
89 The significance of the Rare Opportunity document and the Property at Present document, being Grace documents which pre-dated the 2000 Brochure, is that they are the first documentary representations made as to vineyard acreage and they are made by the Graces at their first meeting with the prospective purchasers. They provide the context in which the Agent's/O'Brien's representations should be seen.
90 From the time of the inspection of 3 September 2000, Mr and Mrs Houlihan and Mr Dunne must have known that the source of the information conveyed by the Agent as to the area under vines, was the Graces. The representations in the Rare Opportunity document were those of the Graces; see the references to 'we' and 'our' in the document.
91 Mr Houlihan agreed that following the meeting on 3 September 2000, later in 2000 and early in 2001, he attended the Property and met with the Graces numerous times, and that Mr Grace repeatedly referred to the area of vines as 20 acres on such occasions. Mr O'Brien was not present.
92 It is true that, prior to the inspection, Mr Dunne sent the Information Request to O'Brien McGregor, the second inquiry on which read 'areas by variety + vineyard map'. However, Mr Dunne agreed the inquiries in the Information Request were intended for Mr Grace and that the answers to them were in fact provided by him. It is not suggested that Mr O'Brien handed over the answers to the questions prior to the meeting on 3 September, although Mr O'Brien said it was possible that he handed over to the Houlihans the typed answers at the meeting.
93 Mr Houlihan insisted that he relied on Mr O'Brien, as well as on the Graces, for the '20 acres' figure, that he did not distinguish between them, and that he saw the agent's position as 'one of corroboration'. But Mr Houlihan's understanding is not conclusive of the question how the Agent's conduct is to be understood for present purposes: whether, on the one hand, as itself amounting to the making of a representation, or, on the other hand, as a passing on of information supplied by the Graces.
94 While Mr Houlihan said in cross-examination, that 'you look to the agent to have local knowledge' and as having 'independent expertise', the attribution of those qualities to him does not of itself give the agent a knowledge of, or expertise relating to, all matters which are the subject of communications made in its name. Nor do they make the agent independently responsible for the information so communicated. There is nothing in the evidence to suggest, in the course of their dealings with O'Brien that the applicants called upon him to display his alleged expertise. This is unsurprising. The applicants, understandably, dealt directly with the Graces. The relevant expertise (ie assessing acreage of vineyards) was not one that reasonably could be attributed to O'Brien on what was known about him, even if he had 'local knowledge': cf Butcher at [42]-[44].
95 On the appeal, the Agent relied on the reasoning of the majority judgment in the High Court in Butcher, while the Purchaser sought to distinguish that case and to persuade us that the facts of the present case were closer to those of John G Glass. Butcher concerned what was said to be a representation in a suburban real estate agent's brochure relating to a Sydney waterfront residential property, to the effect that a metal picket fence ran along the line of the mean high watermark which appeared in a survey diagram that was included in the brochure. It transpired that the mean high watermark was not located where it was shown on the diagram. The High Court held by a 3:2 majority that the agent did not make a representation beyond stating what information the vendor wished to have communicated to a purchaser. Factors which favoured that conclusion were that:
- the representation as to the location of the mean high watermark arose from what was clearly a survey diagram contained in the agent's brochure; and
- the brochure contained a statement that all information in it had been gathered from sources the agent believed to be reliable but the agent made it clear that the agent could not guarantee its accuracy and that 'interested persons should rely on their own inquiries'.
96 John G Glass concerned a representation in the brochure of a real estate agent which held itself out as 'Consultants to institutional investors and to developers of major properties' as to the net lettable area of a building which was in the course of construction. Factors which favoured the holding by a Full Court of this Court that the agent was liable were that:
- the agent held itself out as having specialist expertise relevant to the interests of institutional investors and developers of major properties;
- in effect, the representation was as to what the net lettable area would be upon completion of the building, a matter not ascertainable by a purchaser upon inspection of the property; and
- the information about net lettable area was made a central and prominent feature of the agent's effort.
97 In this area, each case depends on its own facts. Considerations which lead us to conclude that the Agent was to be seen as relaying information provided by another are that:
- the Purchaser knew, through the knowledge acquired by Mr Houlihan and Mr Dunne at the inspection meeting on 3 September 2000, that Mr Grace was the source of the 20 acre figure;
- the Purchaser knew that Mr Grace had planted the vineyards and that the incurred associated costs would ordinarily have been charged to him by the acre;
- Mr Houlihan said that he was anxious to have the 20 acre measurement 'verified by the vendor';
- Mr Houlihan did not perceive the Agent as bringing to bear any expertise in measuring the acreage;
- the Agent's brochure stated:
'Whilst every care has been taken in respect of the information contained herein no warranty is given as to accuracy and prospective purchasers should rely on their own inquiries';
- a purchaser who inspected the Property had the same opportunity as the Agent had of measuring the area of vines; and
- a holding that the Agent was itself representing the area of vines, would seem to lead to the unappealing result that in any case where there is a statement in an agent's promotional material, of dimensions or areas of things which are visible to the purchaser and easily measurable by the purchaser, there will be a representation by the agent on which the purchaser is entitled to rely, in the absence of an effective disclaimer.