The settlement negotiations
23 It is necessary to consider the details of some settlement negotiations evidenced in Exhibit 1, in particular those evidenced by the Betts documents (see [5] above). In the Betts documents the names and amounts are not obscured and the respondents conceded that privilege has been waived in relation to the negotiations with Mrs Betts. The documentary evidence consisted of documents relating to the quantification of expenses incurred by Mr Betts, a handwritten record diary note made by Mrs Betts and a hand written file note made by Ms Harris. Both handwritten notes relate to a telephone conversation between Mrs Betts and Ms Harris on 29 May 2001. The telephone conversation of 29 May was in response to a letter dated 16 October 2000 from Mr Betts to the second respondent enclosing medical bills in respect of her husband's treatment and seeking reimbursement. The letter also referred to travelling expenses but did not quantify those expenses.
24 In her affidavit sworn on 20 June 2001, Ms Harris gave the following account of the telephone conversation. Having introduced herself, she explained that she was a lawyer acting for the second respondent and referred to the medical expenses and the travelling expenses that had been claimed. The conversation continued:
"Ms Harris: There is a class action currently on foot against St Jude and 2 other companies whom we also represent, in relation to certain models of Tempo pacemaker including your husband's. In the action, it is claimed that those pacemakers were defective based on a hazard alert which was issued in relation to them. Are you aware of the class action?
Mrs Betts: I think I've heard about it but I don't know any details.
Ms Harris: The action has been brought by a person called Kevin Courtney. He is being represented by a law firm called Maurice Blackburn Cashman. Mr Courtney has commenced the action on behalf of all people, including your husband, who have been implanted with certain models of St Jude Tempo pacemaker, including model number 2902. In this way, your husband is automatically part of the class action, even if he doesn't know about it, unless he signs a form 'opting out' of it.
Mrs Betts: I see.
Ms Harris: Because of the class action, St Jude has to be careful about making payments to pacemaker recipients, to make sure that payment is not seen as an admission of liability by St Jude.
Consequently, St Jude is prepared to make a without prejudice offer to reimburse your husband for all out of pocket expenses incurred as a result of the replacement of his Tempo 2902 pacemaker, in return for your husband agreeing to opt out of the class action and releasing St Jude and the other 2 companies from any claims he now has, or may have in the future, arising from his use of the allegedly faulty Tempo pacemaker. St Jude is not offering to compensate your husband, for example, for any suffering he may claim to have suffered as a result of having to replace the pacemaker.
Do you understand what I have said so far?
Mrs Betts: Yes. I'm quite sure that Albert would not want to be part of the class action. I'll check with him and call you back.
Ms Harris: Please also explain to your husband that by signing the forms, he will waive all claims in relation to the pacemaker, and that if he wants to accept St Jude's offer, he has to calculate the exact amount of non-medical expenses. In his letter to St Jude, he claims an unspecified amount for travelling expenses to and from Nepean Hospital. Please ask him if there are any other non-medical expenses, such as parking fees or the cost of food or accommodation.
Mrs Betts: There were probably some parking fees. I'll have to check and get back to you."
25 Mrs Betts' account of the conversation was quite different. She rejected Ms Harris's account and denied that Ms Harris had made any mention of a class action, the name of the applicant or the applicant's solicitors, opting out, without prejudice or admission of liability. According to Mrs Betts, the conversation was very short. After the introductory remarks, Ms Harris told Mrs Betts that the second respondent had paid $486 for outstanding doctor's fees and asked for details of outstanding travel expenses. Ms Harris is said to have stated that the expenses that the second respondent would cover would include "mileage, car parking fees and meals, and any other out of pocket expenses." In addition Ms Harris is said to have made the following comment:
"Your husband would have to sign a form once you work out what the expenses were, and that would release St Jude from any further responsibility in relation to his pacemaker. You will have to ring me back after you have spoken to your husband about this."
26 On cross-examination Mrs Betts was questioned about the diary note referred to in [23] above. Although the diary page was for the dates 17, 18, 19 and 20 May 2001, it was not in dispute that Mrs Betts made the note during a telephone conversation with Ms Harris on 29 May 2001. Reading down the page there appears in the following order:
"St Jude
486.00
Cashman
Tempo 2902
Releash
Travell
Ring me"
27 Following the above entries there is written a phone number, Ms Harris's name and the name of the firm in which she is employed. It was put to Mrs Betts that she had written the name, "Cashman" where it earlier appears on the page because Ms Harris had mentioned the law firm in connection with there being a class action. Mrs Betts rejected this interpretation and said that she had written the name because she thought of it during the conversation with Ms Harris. Mrs Betts testified that immediately after the conversation with Ms Harris she telephoned the applicant's solicitors and started to record details of that conversation immediately below the above entries. On the diary there appears the name Maurice Blackburn Cashman (written in full) and a telephone number and the name of a solicitor with that firm.
28 On cross-examination Ms Harris explained that, in accordance with her usual custom, the file note of the conversation with Mrs Betts was produced shortly after the conversation with Mrs Betts. Ms Harris explained that, before calling a claimant such as Mr Betts, she notes any information she has in relation to that person and his or her claim. She then writes down various "prompts" that she uses during the conversation to remind herself of what she intends to say and the issues she intends to cover. During the conversation she makes notes on the same piece of paper and, after the conversation, prepares a file note of the conversation from that piece of paper. Any conversation in which settlement has been agreed is followed by a letter that confirms the details of the conversation and sets out the agreed terms of the settlement. A sample of such a letter is included in Exhibit 1. The applicant did not challenge Ms Harris's statement that the file note of her conversation with Mrs Betts was produced before any issue had arisen as to the appropriateness of the respondents' solicitors having contact with Group Members.
29 As can be seen from the above, there is considerable discrepancy between the accounts given by Mrs Betts and Ms Harris. I accept Ms Harris as the more reliable witness. In coming to this conclusion I have attempted to make allowances for the fact that Mrs Betts, for obvious reasons, was not as polished a witness as Ms Harris. This does not mean that Ms Harris's account is to be preferred. However, even allowing for a difference in presentation, Mrs Betts was not a convincing witness. There were some inconsistencies between her affidavit evidence and her oral testimony. Her explanation of the notation she made in the diary note discussed at [26] - [27] above was not convincing. The fact that she noted the name of the applicant's solicitors during the conversation with Ms Harris suggests to me that the name came up in the conversation. In coming to this conclusion, I do not intend to cast doubt on Mrs Betts' veracity. It is likely, however, that she confused the content of the two conversations that she had in quick succession, namely the conversation with Ms Harris and that with the applicant's solicitors.
30 The communications evidenced by other bundles of documents in Exhibit 1 are similar to Betts documents although individual differences are apparent. The material in Exhibit 1 shows that seven of the nine Group Members (including Mr Betts) were initially prepared to accept the settlement offer made by the respondents and two rejected the offer. It appears that the offer made to Mr Betts was subsequently withdrawn presumably because Mrs Betts was not comfortable that her husband had made a fully informed decision.
31 Having reviewed the documents in Exhibit 1, I am not convinced that the conduct of the respondents has been shown to be misleading. It was not disputed that the contact was initiated by Group Members contacting the respondents or their solicitors seeking reimbursement of their expenses. In one case only is there any indication that the Group Member sought compensation beyond those expenses. In that case there was no settlement and no indication that any pressure was brought to bear. File notes of conversations made by the respondents' solicitors show that in a number of cases the Group Member did not want to be involved in lengthy litigation because of age or ill health.
32 Since the hearing on the applicant's notice of motion, the form and content of a notice for the purposes of s 33Y(2) of the Federal Court of Australia Act 1976 (Cth) has been approved by the Court; Courtney v Medtel Pty Limited [2001] FCA 1037. Given that approval, concluding settlement negotiations in circumstances where this notice had not been drawn to the attention of the Group Member might well give rise to an inference of misleading conduct. It is not necessary for me to comment further on this possibility.