The decision of the deputy president
17 The heading of the Deputy President's decision relating to s 170CJ(2), identifies the question that she set out to answer. It reads:
"Was Ms Hart acting unreasonably in failing to discontinue proceedings or agree to terms of settlement?"
18 The Deputy President commenced by setting out the test that the plaintiff contended should be applied at [24], namely:
… "'whether a reasonable person in the position of the party against whom a costs application is made would reasonably have regarded the offer in question as insufficient to justify agreeing to terms of settlement that could lead to the discontinuance of the application' as was found by His Honour Vice President Lawler in James Abbey v Daycare Management Pty Ltd t/as Blinky Bill Early Childhood Centre. (Abbey)"
19 The Deputy President then recorded the essential factual background upon which the application for costs was based. She explained that on 20 November 2003, prior to the hearing of the application, an offer was made by the plaintiff to pay Ms Hart $7,500, with a denial of liability. The offer was rejected and Ms Hart's legal representative responded that her claim was likely to succeed and that she had a reasonable prospect of reinstatement, as well as an award of compensation equal to six months salary.
20 A counter offer was made by Ms Hart on 28 November 2003. She sought an amount equal to five and a half months salary, withdrawal of the letter of termination, provision of an opportunity for her to resign, a statement of services indicating that she had performed competently, an agreed contact person for prospective employers, a letter of apology, a letter to the funding body of the plaintiff to address the harm done to her by the earlier report by the plaintiff of the allegations against her, and a limited release.
21 A second offer was made by the plaintiff on 17 December 2003. By then, the hearing had proceeded for four days, most of which had been taken up with Ms Hart's evidence. The Deputy President described the second offer thus, at [31]:
"The second offer, made 'without prejudice save as to costs' and 'strictly with a denial of liability', was in the following terms:
'1. Our client will make a payment of $20,000 gross.
2. Our client will provide Ms Hart with a Statement of Service which would identify Mr Geoff Mackay as the contact person and he will agree to confirm its contents but not make any further comments.
3. Our client will write to Patricia Neden of OTTE advising that the issues in dispute between the Institute and Ms Hart have been resolved and request Ms Hart's name be removed from the record in connection with the Institute's letter of 15 July 2003'."
22 To induce Ms Hart to accept this offer, the plaintiff referred to concessions that she made in cross-examination which the plaintiff considered would not assist her application. The plaintiff also contended that the Commission would be unlikely to order reinstatement in view of Ms Hart's evidence that it would be impracticable for her to return to the Administrative Studies Department.
23 On 6 January 2004, in response to the second offer, Ms Hart made a counter offer, described by the Deputy President as follows at [33]:
"On behalf of Ms Hart and in response to the second offer, by letter dated 6 January, 2003, her solicitors indicated that she was 'prepared to settle her unfair dismissal claim on the following basis:
1. Your client acknowledge that our client did not engage in serious misconduct and that her dismissal was unwarranted.
2. Your client pay our client an amount equivalent to 5 and 1/2 months salary, payable as a contribution towards legal costs and/or compensation for pain and suffering.
3. Your client withdraw its letter of termination and allow our client to resign.
4. Your client provide our client with a letter of apology regarding the handling of her initial complaint, the conduct of its investigation and the dismissal of our client.
5. Your client provide our client with a statement of service, setting out her position, period of service, duties, and stating that her duties were performed competently.
6. That there be an agreed contact person for prospective employers of our client.
7. That there be mutual non-disparagement obligations.
8. Your client write a letter to OTTE to the effect that further investigations have revealed that our client did not behave inappropriately; and
9. Our client will release your client from these proceedings only'."
24 On 8 January 2004, the plaintiff rejected the counter offer and the hearing proceeded for a further five days.
25 Having set out the factual background of the application, the Deputy President then referred to contentions put by the plaintiff, which may be summarised as follows:
· The reasonableness of Ms Hart's actions must be assessed by reference to the stage which the proceedings had reached.
· Even if Ms Hart had a genuine belief that her dismissal was the result of her making complaints of harassment and bullying, the matter must be judged objectively. Thus, her belief was irrelevant. The first panel and the Commission had both found that the dismissal did not result from the complaints which Ms Hart had made against Mr McNamara.
· Ms Hart had conceded in her evidence that the allegations of file administration were factually correct.
· The s 170CE application was determined on the facts conceded by Ms Hart and not on either a question of law, or on a preference of some evidence over other evidence.
The Deputy President commenced her assessment of whether Ms Hart had acted unreasonably by addressing the submission that she had conceded the case in her evidence. The Deputy President said at [42]:
"There is no question that Ms Hart did concede a number of the complaints alleged about her administration of the files, however she did not concede them all; as well she was still, in her view, pursuing an acceptable outcome to her harassment and bullying complaints. It seemed that she had the view that a successful outcome in her s 170CE application would vindicate her allegations against Mr McNamara. This was a view she expounded despite the findings of the investigation panel that there was no relationship between those events and her termination."
The Deputy President continued the analysis of the way in which Ms Hart viewed the proceedings at [43] as follows:
"It is indicative of how Ms Hart viewed the proceedings when in cross examination the issue of reinstatement was discussed. Her medical adviser had commented that a 'return to this particular workplace is now irretrievable' however Ms Hart considered that prognosis related to resolution of her complaints of harassment and bullying. …"
Then followed an extract from the transcript of the hearing which supported the conclusion expressed by the Deputy President.
26 The Deputy President referred to the Commission's decision in Geoffrey Purser v Commonwealth Attorney General's Department P941610 (Purser) which she regarded as similar to the case before her. In that matter it was held that where one version of the facts is preferred by the Commission, costs do not necessarily follow that preference. The Commission in that case also concluded that, until all the evidence is given in great detail, the full case against an applicant is not revealed. The Deputy President then cited the following passage from Purser at [47]:
"The applicant was seeking the remedy of reinstatement from the Commission. Reinstatement is the primary remedy available in relation to a section 170CE application. I am unable to be satisfied that the applicant was acting unreasonably in refusing to settle the matter by accepting a settlement, which did not include reinstatement or an opportunity to resign. Clearly he held the view that the penalty which had been imposed upon him was more severe than his behaviour warranted, in light of all the circumstances of his situation. That this view was not accepted by the Commission does not necessarily result in a conclusion that his refusal to discontinue the application or agree to lesser terms of settlement was unreasonable in the light of the facts of the matter as he saw them at the relevant time."
The Deputy President continued at [48] and [49]:
"I have no doubt that the evidence of Ms Hart was truthful and accurate as to the events that transpired, that evidence however revealed that she had a very different view as to the seriousness of the matters in dispute. In response to one of the errors alleged against her Ms Hart said:
'In the overall scheme of things, that obviously is a concern but everybody does make mistakes and I don't consider that any more serious than anybody else making the same mistake.'
She maintained that view even though it was contrary to the view of Kangan and, as the determination found, the view of the Commission. Nevertheless her view of the matters raised by Kangan and relied on for her termination never changed despite her making certain concessions. There were also issues of complaint raised in proceedings that had not been put to Ms Hart prior to her termination or in the exchange of documents prior to the hearing; for example the complaint about underloading. The following comment in Purser is relevant and addresses a similar circumstance:
'Until all the evidence was given, in great detail, the full case against the applicant was not revealed'."
27 At [50], the Deputy President referred to the judgment of Moore J in Blagojevch v Australian Industrial Relations Commission (2000) 98 FCR 45at 22 concerning the meaning of "acted unreasonably in failing to agree". His Honour expressed the view that a failure to make a counter offer may, in certain circumstances, amount to an unreasonable refusal to agree to terms of settlement:
"… A 'failure to agree' comprehends not only the rejection of an offer of settlement but probably more. The section does not say 'refusal to agree to terms of settlement'. The expression 'failing to agree' describes a wider range of conduct than 'refusing to agree'. An offer was made in this case and no counter offer made. However, the rejection of an offer can be absolute or qualified. By that I mean an offer can be rejected and no counter offer made or, on the other hand, an offer can be rejected but a counter offer made. If an offer is made which, as to monetary amount, is in the upper range of what might be an appropriate figure to settle on, and is rejected but no counter offer is made then that may, in my opinion, constitute conduct which was acting 'unreasonably in failing to agree to terms of settlement' in some circumstances. Those circumstances might arise if the only real dispute between the parties is the amount for which the matter might be settled. Ordinarily, of course, the amount for which any proceeding (claiming, inter alia, a monetary amount), might reasonably be settled will depend on the actual and perceived strengths and weaknesses of the cases of the parties. However, in a situation where an offer was made which was not fanciful and no counter offer was made by the opposing party to bring the negotiations into the range the opposing party thought was reasonable, the failure to make any counter-offer could, depending on the circumstances, constitute acting unreasonably in failing to agree to terms of settlement."
28 Against this background, the Deputy President considered Ms Hart's insistence on withdrawal of the letter of termination and her insistence on being given the opportunity to resign. The Deputy President said at [51] and [52]:
"In this matter Ms Hart rejected the offers of settlement as they did not include a withdrawal of the letter of termination so that she be allowed to resign. On behalf of Ms Hart it was submitted that the parties were close to settlement, Kangan submitted that the response to the second offer sought 'complete and utter vindication' for Ms Hart. Certainly the proposed settlement put on behalf of Ms Hart did seek to clear her name of any allegations as well as an apology and acknowledgment that there was no basis for the dismissal. It was said that Ms Hart was "essentially seeking the best possible case scenario." That would not have been an unexpected approach to any settlement.
In fact Ms Hart's claim that her dismissal be treated as a resignation aligns with her argument that the conduct of which she was accused did not warrant termination. It was her evidence in the substantive proceedings that the allegations made against her were about issues and conduct of little importance or seriousness on her view of those issues."
29 After observing that the letter dated 28 November 2004 from Ms Hart's lawyers to the plaintiff's lawyers, stating their view that her application had a reasonable prospect of resulting in reinstatement and an award of compensation, would not have encouraged Ms Hart to withdraw, the Deputy President continued at [54] and [55]:
"Although a number of the conditions of settlement were capable of resolution Ms Hart's requirement that she be able to resign instead of her records showing dismissal was not met. This condition was of some importance to her.
Likewise her evidence that a finding in her favour in respect to the unfair dismissal claim would vindicate her allegations of bullying and harassment against Mr McNamara was misconceived but genuinely held."
30 Then, she concluded, at [59] and [60]:
"In respect to the application pursuant to s 170CJ(2) I am not satisfied that in the circumstances of this matter that Ms Hart acted unreasonably in failing to agree to the terms of settlement offered and discontinue her application.
The primary objective for Ms Hart in any settlement was that she be able to resign and, although misconceived, her view that her s 170CE application would resolve the 'issues' surrounding her complaint of bullying and harassment. Resolution was not dependent on the quantum of money proposed in any offer made."
31 Previously, at [56], the Deputy President had expressed the same conclusion by the application of the test which had been proposed by the plaintiff and was set out at [18] of these reasons.