The Oral Statements at the 4 May Meeting
82 My findings in relation to these issues depend upon an assessment of the evidence of the four witnesses called to testify about the meeting. That assessment must be made in light of the contemporaneous documents and the context in which the meeting took place.
83 I make the following findings:
(a) The 4 May meeting was the first occasion when representatives of Coolabah had met representatives of Dib Group. It took place at a very early stage of the negotiations. It was, in the words of Counsel for Dib Group, "very preliminary";
(b) There was some discussion about likely volumes of fuel that would be sold from the site once it was redeveloped. There was also some discussion about likely sales figures for the main components of the business (other than the café) - the convenience store, the postal agency, the newsagency and the bottle shop. Such statements as were made by Mr Haddad and George Dib were not made in the terms alleged by Coolabah;
(c) All persons who attended the meeting appreciated that historical figures, that is to say, figures which related to the performance of the businesses previously conducted at the site would be of little or no use in trying to assess the likely future performance of the businesses to be conducted at the revamped site;
(d) Mr Haddad was qualified to mention and did mention certain average or benchmark figures for fuel throughput and convenience store operations by referring to other sites operated by Dib Group. He did not mention any figures for the other parts of the business;
(e) Mr Haddad probably indicated that 400,000 litres of fuel per month was the level of sales being achieved from similar sites elsewhere in the business of Dib Group. I do not think that he said that the Coolongolook site would generate fuel volumes of 400,000 litres per month. He was doing no more than giving a broad indication of the trade at other comparable sites. This is why he focused on "capacity" when giving his account of what was said at the meeting. The Coolabah representatives appreciated the nature of the remark;
(f) Mr Haddad probably also mentioned a figure of $100,000 per month when discussing the gross sales of the convenience store. But he did so by reference to the gross sales of other convenience stores in the group. I do not think that he said that the convenience store at the premises would generate or was likely to generate gross sales of $100,000 per month resulting in a gross profit of 35%;
(g) In their thinking, the Coolabah representatives did not transform these guidelines or benchmark statements into firm promises or representations as to what would be achieved at the site. These were results that might be achieved if the site performed in a fashion similar to other comparable sites in the Dib Group. The Coolongolook site would have to be operated efficiently and productively by Coolabah and the Coolabah representatives understood this also;
(h) Either Mr Haddad or Mr George Dib did suggest that Coolabah could place a sign on the windmill and also on top of the canopy;
(i) Mr Haddad did say that Coolabah would have access to bore water at the site. This statement was true; and
(j) Mr Haddad did say words to the effect that Coolabah would be one of only a few suppliers of LPG AutoGas in the local area and that LPG AutoGas would be available at the site.
84 My reasons for making the findings set out at [83] above are as follows:
(a) There was no real dispute in the evidence about findings (a), (b), (c), (h), (i) and (j);
(b) Coolabah's misrepresentation case depends upon my accepting the evidence of Deborah Roycroft, Mike Roycroft and Andrew Grant as reliable or, at the very least, accepting the core allegations made by Coolabah as having been established by the evidence of those three witnesses;
(c) Mrs Roycroft's evidence was unreliable. She did not have a particularly good recollection of the 4 May meeting. She gave the impression of having tried to learn the important points (the 400,000 litres of fuel and the $100,000 gross sales out of the convenience store at a gross profit of 35%) off by heart and of trying to get those points out in her evidence. She manifested a selective memory. She had discussed her husband's evidence with him. She became confused, even about the important points, on more than one occasion. She had to be led on a couple of occasions into giving the evidence which it appeared that she was expected to give. I think that, at best, she was engaged in an impermissible process of reconstruction when she gave her evidence;
(d) Mr Roycroft gave the impression that, at times, he was overreaching in his account of what happened. He was combative and appeared to advocate Coolabah's case. He steadfastly adhered to the proposition that Mr Haddad gave him figures which related to the historical performance of businesses at the site. He was the only witness who gave evidence to that effect. It did not make much sense for Mr Haddad to give those figures to the Coolabah representatives, even if he had them. Mr Roycroft gave some evidence about the due diligence process generally undertaken by Coolabah when investigating a site and attempted to relate that evidence to the present circumstances. He said:
Well, the data you are given - well, you ask the experts for information. For expert information you expect to get an expert reply. So you take that data and you put it into a spreadsheet, and you do a cash flow. Now, on that proviso - on that basis, you look at the volume of the fuel and the volume of dollars through the convenience operation, and you work - and you try and work out then on that basis of the foot traffic. And the foot traffic then gives you an idea of what to expect through the food operation. It's all connected on one hand, but, you know - so we all knew about - if you did $20,000 a week in food what you'd make out of that. But we had no idea what you'd make out if you sold 400,000 litres a month in fuel and if you did $25,000 a week or $20,000 in convenience. So once we gathered that information, we were able to then put that in context to what turnover the site would do, what the cost of sales would be in all instances. Whether it be your fuel profit margin - one or two cents a litre and then you worked that backwards, then you add all your expenses in, being your rent, your wages, and all other fixed and floating costs relating to the business so you can work out what your minimal break even would be in the business. Then you take in your cost of financing et cetera and end up with a - go from an EBIT down to an EBIT profit. That would then tell you the feasibility of the business, and will give you some idea whether it was worth pursuing on the worst case or the best case scenario. And that's an exercise we do with everything we look at.
That evidence did not make much sense and was given, in my view, in an endeavour to bolster or strengthen a significant weakness in Coolabah's case viz whether it was going to be able to establish any reliance on the representations alleged to have been made;
(e) Mr Grant endeavoured to give his evidence honestly and to the best of his ability. But his recollection of the meeting was patchy and was obviously heavily influenced by the terms of his email of 8 May 2007 viewed through the prism of Coolabah's case and coloured by hindsight. That email was not sent to Dib Group. It was an internal communication only. It was prepared using Mr Grant's handwritten notes. Those notes themselves were not a record of what was said at the meeting. They constituted a summary of things that were said, interpretations, extrapolations or observations in relation to things that were said and Mr Grant's own thoughts. The email also manifests these features. The comment in par 5 of the email "Anticipated conservative sales of 400,000 litres per month", was most probably originally sourced to something Mr Haddad or Mr George Dib had said at the meeting. It is, however, just as consistent with the statement that was made about that topic being less firm than the Coolabah witnesses would now have me accept. The remark about the gross sales and gross profit of the convenience store may be similarly viewed;
(f) No complaint was made by Coolabah until these proceedings were commenced to the effect that its representatives had been misled as to the matters which are now said to have been the subject of misrepresentations at the meeting. In particular, Coolabah did not assert in the letters of complaint which it wrote or which were written on its behalf in the period from March 2008 to the end of June 2008 that they had been misled. If the statements which Coolabah now asserts were made to its representatives at the 4 May meeting had in fact been made, surely some reference to being misled at the outset would have been made. After all, Coolabah was desperate to extricate itself from the sublease and the fuel agreement and was casting around for any half reasonable basis for doing so. Yet no such allegation was made;
(g) The absence of George Dib from the witness box is unexplained. On the other hand, a party is not obliged to call every available witness who might be expected to testify as to the discussions which took place at a particular meeting. I have decided to apply Jones v Dunkel 101 CLR 298. But the circumstances of the present case are such that the inference to be drawn does not weigh heavily in the balance against Dib Group. I have approached my consideration of what occurred at the 4 May meeting upon the basis that the evidence of George Dib would not have assisted Dib Group's case; and
(h) Mr Haddad was a straightforward witness who endeavoured to give his recollections without overreaching or reconstructing. When he spoke of "capacity" of the site to generate fuel sales and sales in the convenience store, I think that he was endeavouring to capture his recollection that his remarks at the 4 May meeting concerning fuel volumes and sales in the convenience store were made by reference to Dib Group's and his experience at other sites. He did not make firm statements about those matters in respect of the Coolongolook site. In the end, I prefer the evidence of Mr Haddad.