The consultation process - 2 December to 10 December 2014
107 On 28 November 2014 Mr Green, Mr Stewardson and Mr Tonini, amongst others, met to finalise the documents relevant to PKCT's consultation with the Union. The proposal to abolish positions was to be announced on 2 December followed by 10 days of consultation.
108 PKCT announced the proposal and commenced the consultation process with military precision. On 1 December 2014 Mr Green telephoned Mr Timbs to advise that he would be addressing a meeting of employees the following morning. Notwithstanding that the announcement was to be made the following day, Mr Green refused to inform Mr Timbs about the exact purpose of the meeting as he said that doing so would "compromise the necessity of consultation". Mr Green also emailed Mr Giddings and other members of the Lodge executive to invite them to the meeting but, again, he gave them no inkling of what he intended to say.
109 At 8:04 am on 2 December Mr Green emailed the management and team coordinators to inform them that all employees were required to attend an information meeting at 9:00 am.
110 At the meeting Mr Green informed the assembled employees that the outcomes of Phase 2 of the operational review would soon be implemented. He said that this stage might involve redundancies and that potentially affected employees would be spoken to that day. He was careful to say, however, that PKCT was yet to make a final decision on any redundancies.
111 Immediately after that meeting, at about 9:30 am Mr Green held the first consultation meeting. In that meeting he and other PKCT managers met with Union representatives including Mr Giddings, Mr Timbs and Mr Dakers.
112 In this meeting, Mr Green gave a PowerPoint presentation titled "PKCT Operational Review @ 2 December 2014" which referred to the proposed abolition of positions and reiterated that a final decision had yet to be made. He was questioned on the basis and rationale for the abolition of positions and how any redundancies were proposed to occur but he said he was not prepared to provide further information until the potentially affected employees had been informed that their positions were under threat. As a result, at the conclusion of that meeting the Union still did not know which positions were affected, whether voluntary redundancies would be offered before forced redundancies were implemented or whether contractors would be reduced so that their work could be taken up by the affected employees.
113 In separate meetings on the morning of 2 December, Mr Giddings and Mr Rosewarn were informed that their positions were proposed to be abolished. The same morning the three Administration Assistants, Ms Karen Maxwell, Ms Jennifer Arber and Ms Nicky Ostach, were informed that it was proposed to abolish one Administration Assistant position and that if none of them elected to take a voluntary redundancy PKCT would make one of them compulsorily redundant. At the end of those meetings the affected employees were handed a letter dated 2 December titled "Business changes impacting your employment" which notified them of the outcome of the Operational Review. Importantly, the letter noted that there were no vacant positions within PKCT into which they might potentially be redeployed.
114 On the afternoon of 2 December, a second consultation meeting took place between, amongst others, Mr Green, Mr Stewardson and Mr Tonini for PKCT and Mr Giddings, Mr Timbs and Mr Dakers for the Union. What occurred in this and later consultation meetings is largely uncontentious and it is unnecessary to set it out in great detail.
115 Amongst other things, in the meeting Mr Timbs explained that the Union considered that cl 13.5.1 and 13.5.3 of the Agreement applied and that PKCT was required to offer voluntary redundancies to other employees, and to consider reducing contractors before it implemented forced redundancies. Mr Timbs argued that offering voluntary redundancies on a broad basis would mitigate the need for forced redundancies and would open up opportunities for redeployment into technical and/or operational streams. In response Mr Green said that voluntary redundancies would only be offered in relation to the Administration Assistant position and PKCT was not obliged to offer voluntary redundancies in relation to the Facilities Maintenance Engineer and Long Term Planner positions. Mr Timbs said that this meant that PKCT was not complying with clauses 7, 9 and 13 of the Agreement and that there had been lack of consultation in relation to those matters.
116 On the morning of 3 December Mr Green met with Mr Gorman, Ms Amy Linton, Mr Stewardson and Mr Tonini. Mr Gorman said that he recalled discussing the Union's view that there were some "gates" that PKCT was required go through, which I take to mean some procedures in the Agreement that had to be complied with before forced redundancies could be implemented. He said they discussed the Union's concerns about employee classification, use of contractors, and separating the Long Term Planner role from the other planning roles. He said that Mr Green requested that the senior managers consider each of the issues raised by the Union and prepare responses so that he could be in a position to inform the Union of PKCT's position.
117 At 5:24 pm that day Ms Linton emailed a document to, amongst others, Mr Gorman and Mr Stewardson in which she summarised the Union's concerns and set out a range of responses to matters anticipated to be raised by the Union ("the Response Document"). For example, in relation to redeployment into contractors' work the Response Document said:
We will not redeploy people into contract roles which are for a finite duration where it does not make sense to do so having regard to the status of the contract and the skills required.
[Insert link matrix to all contractor positions at PKCT and analysis of the skill set of employees to be made redundant to evidence that the positions are not suitable (including because positions are temporary)].
118 The matrix of contractor positions referred to in the Response Document was an assessment of contractor roles that might be performed by affected employees prepared by Geraldine Uren, a contractor who worked in an administrative capacity. She did not give evidence but the matrix tends to show her view, or the view of the manager who instructed her, that:
(a) Mr Giddings had suitable skills for the contractor roles of Asset Management Specialist, Contracts Manager, Project Engineer, Project Supervisor, Painting Specialist, Fitter or an R&C Project role but his skills were unsuitable for the roles of Asset Management Specialist and Painting Specialist;
(b) Mr Rosewarn had suitable skills to work as a plumber or perform some R&C Project roles; and
(c) Ms Arber had suitable skills to work in an administrative support role within the Human Resources team.
Although the matrix identified contractors' work that Mr Giddings, Mr Rosewarn and Ms Arber had the skills to undertake, it also provided that this work was not suitable because the contractor roles identified were not full time and permanent.
119 On 4 December Mr Tonini met with the three Administration Assistants and asked whether any of them intended to accept the voluntary redundancy offer.
120 On the same day the Union wrote to PKCT requesting it to provide information about the work undertaken by contractors so that the Union could meaningfully participate in consultation about reducing contractors. It sought the following information.
SCHEDULE
1. A list of all positions (both occupied and vacant) on the PKCT Upgrade Project, including the skills and qualifications required for each position.
2. A list of all vacant positions with Illawarra Coal, including the skills and qualifications required for each position.
3. Noting the comments on the letters issued to the 5 employees that some activities in the business will need to be done differently, provide details of those activities and how they will be done differently.
4. Noting the comments on the letters issued to the 5 employees that some activities in the business may not be done at all, provide details of the activities in the business that are contemplated as not being done at all.
5. Provide details of how the tasks currently performed by the 5 employees will be reallocated to other employees or otherwise not performed at all.
6. Noting clause 13.5.3 of the enterprise agreement, provide details of all work currently being performed by contractors, including details of the skills and competencies required and the nature of the work.
7. Noting clause 13.5.4 of the enterprise agreement, provide details of the steps taken by PKCT, to date, to avoid the redundancies.
(Emphasis added.)
121 The Union also requested that:
1. PKCT provide a response to the Schedule by close of business Friday 5 December 2014.
2. PKCT provide a copy of Phase 2 of the Organisational Review to the 5 employees and the CFMEU by close of business Friday 5 December 2014.
3. PKCT undertake to further consult the employees and the CFMEU about these matters.
4. PKCT undertake to not implement any redundancies (forced or otherwise) until the completion of the consultation process.
5. If redundancies are required, PKCT undertakes to firstly offer voluntary redundancy to all employees within the Daywork Appointed Positions classification and accept any such volunteer for redundancy to which Mr Giddings and/or Mr Rosewarn has the same or equivalent skills. Unless Mr Giddings and/or Mr Rosewarn were to accept voluntary redundancy, each man would then be redeployed into the position formerly occupied by any such volunteer(s).
6. On completion of (5) above, PKCT undertakes to consult with the employees and the CFMEU in relation to all avenues to avoid forced redundancies in the Finance/Administration/Stores classification and the Daywork Appointed Positions classification.
(Emphasis added.)
122 Following its receipt of the Union's letter of 4 December PKCT rescheduled the consultation meeting planned for 5 December so that it had time to respond. On 5 December Mr Green met with his senior managers to prepare PKCT's response. In extensive email exchanges through that day, Mr Gorman, Mr Stewardson and Ms Linton discussed the precise wording to be used in the response. Mr Gorman conceded in cross-examination that, in formulating this response, he was simply seeking to justify the company's position the best way that he could, rather than genuinely considering the Union's alternative view.
123 By a letter on 8 December PKCT provided a response, which was little more than a reiteration of its position. PKCT refused to provide the information the Union sought regarding contractors and its letter stated:
1. I refer to the explanation above, and reiterate that it is not necessary for PKCT to provide a list of all positions on the PKCT Restoration & Compliance (Upgrade) Project.
…
6. There are a number of contractors engaged by PKCT who perform sporadic or part-time functions. There are no contractors engaged by PKCT who perform full-time functions that could be considered full-time and permanent. The nature of this work is therefore not relevant to the employment of full-time employees of PKCT.
7. I refer to my comments set out above, and the presentation that was provided to the CFMEU on 2 December 2014. I further refer to the information provided above regarding:
a. Voluntary redundancies being offered to the Administration Assistants;
b. Consideration of redeployment at PKCT and Illawarra Coal; and
c. Consideration of suitable contract positions at PKCT.
124 In relation to the Union's request for undertakings Mr Green said:
1. I do not believe the timeframe of a response by close of business Friday 5 December 2014 was reasonable, but have undertaken to respond as soon as practicable;
2. PKCT has provided a copy of the slide-pack presented to the CFMEU on 2 December 2014 to the potentially affected employees;
3. PKCT will continue to consult with the potentially affected employees and the CFMEU until a final decision is made;
4. PKCT undertakes to continue to discuss each individual's circumstances with that employee until a final decision is made;
5. PKCT does not agree for the reasons set out in this letter;
6. PKCT will consider all avenues raised in consultation with the employees and the CFMEU in order to avoid forced redundancies having regard to business needs.
125 PKCT's letter included an explanation of the business rationale for the abolition of the Long Term Planner, Facilities Maintenance Engineer and Administrative Assistant positions. It is, unnecessary to go to those reasons in detail because the Union's case did not centre on the argument that PKCT's business needs did not justify the abolition of the relevant positions. In any event, I am satisfied that there were good business reasons for the abolition of the three positions.
126 On 9 December the Union provided a response to PKCT's letter. It maintained that PKCT's actions were inconsistent with the Agreement and complained that the threatened dismissal of Mr Giddings constituted adverse action under the Act. Although the letter threatened legal proceedings the Union noted that the consultation process was not complete and it said that it remained committed to participating in consultation.
127 Early on 9 December Mr Gorman emailed Mr Green, Ms Linton, Mr Tonini and Mr Stewardson (copying Mr Aicken) and said, amongst other things, that:
… For the potentially impacted employees that the Company does not take through a voluntary redundancy process (i.e. LTP and FME roles), the 'decision' on Thursday should be the 'decision' to make those potentially impacted employees redundant, with any formal letter of redundancy to be issued on Thursday.
As I explain, I see Mr Gorman's use of inverted commas around the word "decision" as indicating that he knew that the decisions concerning the Long Term Planner and Facilities Maintenance Engineer positions had already been made.
128 At about 2.30 pm on the same day, Mr Tonini and Ms Linton met with Ms Ostach, Ms Arber and Ms Maxwell. He asked whether they had any questions about the process and said that they would be provided with further information after management met with the Union on 10 December.
129 Then, at about 3 pm, Mr Tonini met with Ms Linton to discuss the possibility that none of the Administration Assistants would elect to take a voluntary redundancy. Mr Tonini said that there were no suitable vacancies in administrative positions within PKCT or in contractor roles and that he and Ms Linton prepared a draft list of criteria to refer to in case they were required to select a person for forced redundancy. They decided that the selection should be made by reference to length of service, skills relevant to the position, quality of work/accuracy, alignment to PKCT values and potential for development.
130 At 8:11 am on 10 December, before the final consultation meeting with the Union scheduled for 9 am, Mr Green sent an email to, amongst others, Ms Linton, Mr Tonini, Mr Gorman, Mr Stewardson, Ms Uren and Ms Ragen. In it he approved draft letters to Mr Giddings and Mr Rosewarn which included the following passage:
We have recently held discussions with you concerning Port Kembla Coal Terminal's decision to undertake an organisational review. As discussed, we have carefully considered all the matters you have raised during the consultation. Regrettably, the outcome of the review and consultation is that your current position is no longer required.
131 The attendees at the final consultation meeting included Mr Green, Mr Stewardson, Mr Tonini and Ms Linton for PKCT and Mr Timbs, Mr Giddings and Mr Dakers for the Union. There are some minor differences in the accounts of what took place at the 10 December meeting but they are not material. Without going to all the detail, the notes of the meeting show that the Union argued that PKCT should offer voluntary redundancies in relation to Mr Giddings' and Mr Rosewarn's positions and that it should consider further avenues to redeploy the affected employees. Mr Timbs asked why PKCT was not exploring all avenues to avoid the forced redundancies of the three affected employees, and complained that PKCT's refusal to provide the requested information about contractors meant that the Union was unable to properly engage in consultation. For his part, Mr Green reiterated his view that PKCT was not obliged to offer voluntary redundancies in relation to positions outside the Finance/Administration team, or to consider reducing contractors' work unless that work was undertaken by contractors engaged on a full time and permanent basis. He argued that because contractors' positions were not permanent and the funding for their work was not guaranteed it was inappropriate to redeploy the affected employees into such positions. Overall, there was little real engagement between the parties in the meeting and they just reiterated their positions.
132 It is significant Mr Timbs told Mr Green that the Union had canvassed some of its members and that there were some employees who were interested in the option of voluntary redundancy. Despite this advice Mr Green made it clear that PKCT would not entertain offering voluntary redundancies in relation to Mr Giddings' and Mr Rosewarn's positions.
133 It is uncontentious that as the meeting drew to a close Mr Green said words to the following effect:
… I am not fully au fait with the implications and applications of what has been said. It is given me food for thought. I will see that a decision will be made by tomorrow.
As I will explain, that was not the case. In cross-examination Mr Green conceded that before that meeting he had already decided to terminate their employment and that he would not alter that position.
134 Following the meeting Mr Green asked Mr Tonini to estimate the comparative severance costs if, instead of Mr Giddings, Mr Rosewarn and Ms Arber being made redundant, three long serving employees took up voluntary redundancy. Mr Green said that he picked long serving employees as the comparator as they were more likely to take up voluntary redundancy than other employees.
135 On 10 December 2014 Mr Tonini emailed a calculation to Mr Green, Ms Linton and Mr Stewardson in which he estimated the severance cost of Mr Giddings, Mr Rosewarn and Ms Arber at $379,700 and the severance cost of three long serving employees at $482,300. On the same day Mr Green sent an email to, amongst others, Mr Gorman, Mr Stewardson and Mr Tonini said:
[t]he data suggests that the bundling of these three potential VRs would be near 100k more in cost than the bundled cost of those roles and current incumbents that might receive redundancies once a decision is taken by the Company. This short analysis does not take into account a 'whole of life' costing across further years, grade levels, etc; however does show at first glance the suggestion is more costly.
136 On 10 December at about 2 pm, Mr Green met with Mr Stewardson, Mr Tonini and Ms Linton. Mr Stewardson said that they discussed the issues raised by the Union during the meeting earlier that day, including the means by which the forced redundancies of the Long Term Planner and Facilities Maintenance Engineer roles might be avoided. Mr Stewardson said that at the conclusion of the meeting Mr Green said that he had considered each of the issues raised by the Union and that he had made the decision that the three identified positions were redundant. They then discussed how the affected employees would be informed of the decision and related administrative issues.
137 I do not accept Mr Green's or Mr Stewardson's evidence about this meeting. In my view Mr Green had made that decision on or about 1 August and there would have been no point in a discussion about the means of avoiding their forced redundancies. I note also that Mr Green conceded that his mind was made up on the morning of that day.
138 At 2:43 pm on 10 December Mr Green emailed his senior managers stating that PKCT had reached a decision to abolish the three affected positions and to terminate the employment of the affected employees, and that letters to the employees had been readied.
139 Then, on the morning of 11 December, in separate meetings Mr Green met with Mr Giddings and Mr Rosewarn, together with the Union. He informed Mr Giddings and Mr Rosewarn that their employment with PKCT had been terminated due to redundancy, effective immediately, and each was given a letter to that effect.
140 Later on 11 December Mr Tonini and Ms Linton met with the three Administration Assistants. Mr Tonini informed them that the opportunity for expressing an interest in voluntary redundancy was soon to close and that if no one elected to take a voluntary redundancy PKCT would select one Administration Assistant for forced redundancy. When none of the Administration Assistants expressed an interest in voluntary redundancy, Mr Tonini and Ms Linton decided to commence a selection process using a selection matrix.
141 Before undertaking the selection process they consulted with Mr Dakers and Mr Owen in relation to the proposed selection criteria of length of service, skills, quality of work/accuracy, alignment to PKCT values and potential for development. Mr Dakers said that he did not accept that these criteria were appropriate as, in his view, cl. 13.5.4 of the Agreement indicated that length of service was the main criteria. He also argued that PKCT was not complying with its obligation to redeploy the affected Administration Assistant into contractors' work.
142 Mr Tonini and Ms Linton made no changes to the selection criteria they proposed. Mr Tonini said that he considered the criteria in the selection matrix and decided that Ms Arber should be selected for redundancy. He said that the decision came down to her trainability and accuracy of work. He recommended to Mr Green that Mr Arber be selected for redundancy and Mr Green accepted the recommendation. The same day Mr Tonini met with Ms Arber and he told her that, based on a selection matrix, she had been selected for redundancy. He informed her that her employment with PKCT had been terminated as a result, effective immediately, and he gave her a letter to that effect.