Commonwealth Bank of Australia v Finance Sector Union of Australia
[2002] FCAFC 193
At a glance
Source factsCourt
Federal Court of Australia (Full Court)
Decision date
2002-06-18
Before
Gyles JJ
Source
Original judgment source is linked above.
Judgment (11 paragraphs)
REASONS FOR JUDGMENT THE COURT: 1 This is an application by the Commonwealth Bank of Australia ("the Bank") for leave to appeal from an interlocutory judgment of a judge of the Court answering a separate question ordered to be decided pursuant to O 29 of the Federal Court Rules in representative proceedings pursuant to Pt IVA of the Federal Court Of Australia Act 1976 (Cth). The group members were identified as follows: "The group members to whom this proceeding relates are the members of the First Applicant purportedly seconded by the Respondent to perform work for the company known as EDS (Australia) Pty Ltd. That group numbers approximately 70 such employees, and they are identified in annexure "L" to the accompanying affidavit of Peter Kevin Presdee sworn 1 April 1999 and filed herein." 2 The applicants in the proceeding at first instance were the Finance Sector Union of Australia ("the FSU") and Kenneth Macey. The respondent in the proceeding at first instance was the Bank. There were effectively two strands to the application. The first was a claim under s 178 of the Workplace Relations Act 1996 (Cth) ("the Act"), which was in the following terms (omitting particulars): "1. Pursuant to s 178 of the Workplace Relations Act 1996 ("the Act") the imposition of a penalty on the Commonwealth Bank of Australia ("the Respondent") for breach of clause 42 of the Commonwealth Bank of Australia Officers Award 1990 ("the 1990 Award"). 2. Pursuant to s 356 of the Workplace Relations Act 1996 an order that the penalty imposed under order 1 above be paid to the First Applicant. 3. Pursuant to s 178(6) of the Act an order that the Respondent pay to each of the employees including the Second Applicant the amount which is owing to them under clause 42(g) of the Award." 3 The second strand of the proceeding was a claim for damages for breach of contract, based upon an agreement between the FSU and the Bank known as the Redundancy Redeployment and Retrenchment Agreement 1990 ("the 1990 Agreement") which, it was alleged, was incorporated into the contracts of employment of each of the group members. The 1990 Agreement contained provisions in relation to redundancy, redeployment and retrenchment which were identical with those of the Commonwealth Bank of Australia Officers' Award 1990 ("the 1990 Award") insofar as redundancy and redeployment were concerned, but which, it is said, provided greater benefits upon retrenchment. It is accepted on behalf of the respondents to this application that, in a practical sense, a decision upon the separate question relating to the 1990 Award is likely to resolve all of, or at least the significant, issues in that part of the proceeding which relates to the 1990 Agreement. 4 The form of the separate question was: "The question of the application of and alleged breach of Clause 42 of the Commonwealth Bank of Australia Officers Award 1990 be tried separately from any other question arising in the proceedings." It is common ground that this refers to that part of the pleading in the proceeding which claims relief under s 178 of the Act. 5 The judge found for the applicants at first instance on the separate question and the order made was as follows: "The Court orders and declares that: 1. The Commonwealth Bank of Australia breached clause 42 of the Commonwealth Bank of Australia Officers' Award 1990 by failing to terminate the employment of each member of the group on 10 October 1997 and failing then to pay each member a severance payment in accordance with cl 42(g) of the said Award. 2. The matter be stood over until 29 November 2001 at 9:30am for further directions." 6 Questions of penalty and orders as to underpayment were left for further determination. It is for that reason that the order is interlocutory and it follows that leave to appeal is required. The power in O 29 r 1 of the Federal Court Rules was exercised, to identify (albeit not with great precision) an issue for separate determination. The determination of the separate issue was by means of a declaration that answers the description of a declaration of right. It identifies: the obligation of which the appellant was found to be in breach (cl 42 of the 1990 Award); the persons in respect of whom the breach occurred (the members of the group); the nature of the breach (failing to terminate employment and failure to pay severance pay); and the date of the breach (10 October 1997). Ascertainable rights and liabilities flow from the matters so declared. These features distinguish the case from Warramunda Village Inc v Pryde [2001] FCA 61, (2001) 105 FCR 437. When the appeal came on for hearing, it was decided that the Court would hear full argument on all issues before determining the procedural questions. There was no objection by the respondents to this application to leave to appeal being granted. 7 At all relevant times the Bank was bound to comply with the provisions of the 1990 Award in relation to members of the FSU. The most relevant parts of cl 42 of the 1990 Award are as follows: "42 - REDUNDANCY, REDEPLOYMENT AND RETRENCHMENT Object (a) This clause has effect in situations where the Bank is considering or implementing change that impacts upon working arrangements and could give rise to potential redundancy and/or redeployment situations. A key objective of this clause is to minimise the potential for industrial disputation. Definitions (b) For the purpose of this clause: … (ii) "Directly comparable position" means a position which is at the same classification within the Bank, which does not entail a change in duties significant enough as to be unreasonable in the circumstances of the skills or potential skills (after training in terms of paragraph (d)(viii)) and abilities of the officer concerned and which is at the same location or at another location which is within reasonable commuting distance. (iii) "Redundancy" means a position redundancy - where work (or a major portion of it): (1) is no longer required to be performed; (2) is to be performed at a new location which requires a change in residence of the officer concerned; or (3) results from re-organisation; changed business practice; technological change; downturn in business; a decision to reduce the number of officers; or a general reduction in classification levels or positions. (iv) "Retrenchment" means the termination of employment of an officer as the result of redundancy. … Consultative processes (c) (i) When the Bank commences to review a work area, practice or function that could give rise to redundancy or redeployment situations, the Bank will inform the Unions and make its representatives available for discussions on the proposals. (ii) Recommendations resulting from the review in terms of paragraph (c)(i) and details of any proposed changes to the work area, functions or practices shall be conveyed to the Unions prior to any final decisions being taken. At this stage, the Bank shall supply to the Unions, details of the staffing structure applicable immediately prior to the commencement of the review and an explanation of the expected impact on that structure of the review findings. (iii) The Unions shall have the opportunity to comment on the review recommendations within a reasonable time (generally within two working weeks) of the explanation given in terms of paragraph (c)(ii). (iv) Once the initial review findings and any comments by the Unions have been examined by the Bank, the Unions shall be informed of the Bank's final decision, redeployment prospects and the potential for retrenchments in terms of subclauses (d) and (e). (v) The Unions accept the confidentiality of information provided by the Bank in terms of this clause and will not divulge any detail which relates to individual officers until after the Bank has notified the officers concerned. Redeployment (d) (i) Where redundancy situations occur, the Bank will make reasonable efforts to redeploy the officers concerned. These efforts will be assisted by taking maximum advantage of normal staff attrition and curtailing recruitment wherever practicable. (ii) All due consideration will be given by the Bank to filling vacant positions with suitably qualified officers whose current positions have been declared redundant. (iii) An officer whose position is declared redundant shall not be entitled to the provisions in subclauses (f), (g), (h), (j) and (k) of this clause if he/she declines an offer of a directly comparable position as defined by paragraph (b)(ii). (iv) Where alternative employment within the Bank is offered: (1) to a directly comparable position, the Bank's normal transfer conditions will apply; (2) in all other cases, at least two weeks will be allowed for the officer to decide whether or not to accept the offer. (v) Where an officer is offered a directly comparable position his/her actual salary and allowances shall not be reduced. (vi) If an officer accepts redeployment to an alternative position which is at lower level/classification, he/she will retain his/her existing salary/status and associated benefits. (vii) An officer who has accepted redeployment will continue to be paid allowances related to his/her former position which thereafter will be of fixed quantum (ie not subject to any further adjustment), less the amount of any allowances related to the position newly occupied, unless/until allowances related to the position newly occupied exceeds allowances related to the officer's former position, in which case only those allowances related to the position newly occupied shall be paid. (viii) The Bank will undertake where appropriate to train an officer whose position is declared redundant, in new skills to enable him/her to fill an alternative position. (ix) An offer of redeployment to other than a directly comparable position, shall be in writing with the following information about the proposed job option: (1) location; (2) level/classification; (3) salary; (4) principal duties. (x) An officer accepting alternative employment within the Bank, other than to a directly comparable position, will be given a trial period of three months in his/her new position. Should either the Bank or the officer find that the employment is unsuitable, the officer's services may be terminated without loss of entitlement to retrenchment payments calculated to the date service actually ends. Selection for retrenchment (e) (i) Where an officer cannot be redeployed he/she shall be retrenched. (ii) In a redundancy situation affecting a number of officers engaged in the same work at or about the same classification level and in the same work area, the Bank may call for applicants for retrenchment and determine which officers are to be retrenched. (iii) Nothing in this clause shall prevent the Bank from inviting an officer to apply for retrenchment or an officer applying to be retrenched. (iv) The Bank's right to select officers for retrenchment will be final. … Severance payments (g) (i) Upon termination through retrenchment, in addition to any payment in lieu of notice as specified in paragraph (f)(ii), an officer shall be paid a special lump sum severance payment in full settlement of all claims for additional notice, retrenchment pay, etc, calculated as follows: (1) Two weeks salary for the first full year of service, or pro rata for officers with less than one full year of service. (2) Two weeks salary for each subsequent year of continuous service. (3) Plus a pro-rated payment for each completed month of service in the final part year of service. (4) The minimum payment under this subclause shall be four weeks salary and the maximum payment under this subclause shall be 48 weeks salary. (ii) (1) The sum payable under paragraphs (f)(ii) and (g)(i) shall not exceed the sum of pay that the officer would have earned if employment with the Bank had proceeded to the officer's 65th birthday. (2) An officer who has transferred from full-time to part-time employment will have his/her severance payments for part-time work based on hours being worked at the conclusion of each period of part-time employment. Calculation will be pro-rata on the full time salary applicable to the level/classification of the officer immediately prior to retrenchment. Severance payments related to periods of full time employment will be based on the full time salary applicable to the level/classification of the officer immediately prior to retrenchment. …" (emphasis added) 8 At the primary hearing the parties agreed upon a set of facts, although the Bank did not accept that all of the agreed facts were relevant or admissible, particularly those relating to the period after 10 October 1997. Those facts were as follows: "1. The Commonwealth Bank of Australia (the Bank) was, at all material times, a corporation able to be sued. 2. The Commonwealth Bank of Australia Officers' Award (1990) (the Award) is an award of the Australian Industrial Relations Commission. 3. The Bank was, at all material times, and in particular on 10 October 1997, bound to conform to the provisions of the Award. 4. The Finance Sector Union of Australia (the FSU) was, at all relevant times, an organisation registered in accordance with the provisions of the Workplace Relations Act 1996 (Cth) (the Act). 5. Both the Bank and the FSU were, at all material times, parties to the Award. 6. Mr Kenneth Macey was, at all material times, a member of the FSU and a person whose employment with the Bank was subject to the provisions of the Award. 7. Prior to 10 October 1997 the Bank employed approximately 1,400 employees in its Information Services Department. Included in these were the persons whose names are set out in Exhibit L to the affidavit of Peter Kevin Presdee sworn on 1 April 1999 (the group members). 8. At all material times prior to 10 October 1997, the Bank employed members of the FSU (including all of the group members in these proceedings) in the Information Services Department. 9. At all relevant times prior to 10 October 1997, the Information Services Department of the Bank was in and formed part of the organisational structure of the Bank. 10. Prior to 10 October 1997 the Information Services Department of the Bank covered the whole range of technology services and included communication services, computer (hardware and software, mainframe, desktop and laptop) services, internal email and telephone network services, ATM support services and other services. 11. The Information Services Department included the following sections: (a) Communications/network; (b) Business Solutions; (c) Infrastructure Management; (d) Accounting Management & Consulting; (e) Production Delivery/Operations; and (f) Business Management. 12. In November 1994, the Bank advised the FSU that it was commencing a review of the Information Services function, with that review to be conducted by the consultancy group KPMG. On 26 March 1995, the Bank and the FSU met to discuss the outcome of that review. At a further meeting between the Bank and the FSU on 3 May 1996, the Bank indicated that it was considering a range of options for the future of the Information Services function, including the establishment of a joint venture, insourcing and outsourcing. Options being canvassed at that time included the provision of Information Services by international entities such as a company known as "Computer Sciences Corporation" or EDS (Australia) Pty Ltd (EDSA). 13. In the period leading to October 1997, the Bank decided to discontinue the provision of technology services by way of the Information Services Department, and in future to acquire technology services from EDSA. 14. EDSA is 35% owned by the Bank. EDS (Services) Pty Ltd (EDSS) is a wholly owned subsidiary of EDSA. For present purposes it is not necessary to make a distinction between EDSA and EDSS, and these companies together, or either of them, as the case required (sic), will be referred to as 'EDS'. 15. On or about 11 October 1996 the FSU wrote to the Bank in the terms of the document which is Annexure H to the affidavit of Peter Presdee sworn 1 April 1999 (the Presdee Affidavit). 16. On or about 13 August 1997 the Bank announced that it had formed a "Strategic Technology Partnership" with EDS which announcement was in the terms of Annexure J to the Presdee Affidavit. 17. On or about 20 August 1997, at a meeting between officers of the FSU and Mr Simon Lane who represented the Bank, Mr Lane told officers of the FSU that all employees in the Bank's Information Services Department would be made an offer to resign their employment with the Bank and to take up employment with EDS. Those employees who did not accept an offer with EDS would continue to be employed by the Bank and would work in the organisation and at the direction of EDS. 18. On or about 25 August 1997 employees of the Bank working in its Information Services Department were given a proposed contract of employment between the employee and EDS, a pro-forma letter of resignation from the employee's position with the Bank, and details of employment entitlements if the offer of a contract of employment between the employee of the Bank and EDS was accepted. 19. Employees of the Bank who were on leave on 25 August 1997 were made offers of employment by EDS upon their return to work. 20. It was a condition of the offer of employment made by EDS that Information Services employees resign from the Bank before being able to take up their offered positions with EDS. Besides an incentive payment and an ability to buy EDS shares at a preferential price, the salary offered by EDS grossed up the total entitlements paid by the Bank to each employee, especially in areas where certain conditions (e.g. cheaper home loans and Rostered Days Off) were not available at EDS. The Bank and EDS stated that the EDS offer would 'be equal to or better than' the total package available to Information Services Department employees as employees of the Bank. 21. The Bank was aware of the EDS offers of employment and the conditions attached to those offers. 22. During September 1997 EDS distributed to the employees, with the Bank's cooperation, knowledge and consent, documents entitled 'Q&A' which dealt with issues raised by employees in the Bank's Information Services Department concerning their proposed employment with EDS. 23. During about September 1997 and thereafter the Bank encouraged employees in its Information Services Department to take up employment with EDS. 24. On or about 16 September 1997 a document was published in the terms of Annexure K to the Presdee Affidavit which document included advice that: 'The reality is that no person will be made redundant. The Bank still has a requirement for the positions to be filled. No-one will lose their job.' 25. On or about 10 October 1997, the Bank advised those employees of the Bank who did not accept employment with EDS in the terms of Exhibit WS3 to the affidavit of William Smith sworn 4 February 2000 [set out later]. These employees (the seconded employees) were directed by the Bank to work in the organisation and at the direction of EDS. 26. By 10 October 1997 over 1,200 employees of the Bank had resigned their employment with the Bank and thereafter commenced employment with EDS. 27. There were 201 Bank employees in the Information Services Department who did not accept the offers of employment made by EDS on or before 10 October 1997. They included 76 employees then on extended leave of absence and 35 employees the detail of whose offers required reconsideration and/or adjustment for various reasons peculiar to those employees. 28. By 31 January 1998 the position was as follows: (a) the individual circumstances of the 35 employees referred to in paragraph 27 above had been resolved; (b) the seconded employees numbered 81; (c) the seconded employees included all the group members save 3 who were on extended leave of absence; and (d) there were 63 (of the original group of 201) on extended leave of absence, including the 3 group members referred to in sub-paragraph (c) above. 29. The seconded employees did not resign from their employment by (sic) the Bank. 30. The positions of the employees referred to in paragraph 26 above who commenced employment with EDS were not filled or otherwise occupied by anyone else within the Bank's employ on or after 10 October 1997. 31. Prior to 10 October 1997, the majority of persons engaged in the Information Services Department of the Bank were employees of the Bank. 32. Prior to 10 October 1997, persons employed in the Information Services Department of the Bank: (a) were able to apply for a promotion in any area of the Bank if the person met prescribed conditions of the position available; (b) were subject to Performance Development Reviews, which were undertaken by other Bank employees and were conducted for purposes that included ascertaining the person's entitlement to a performance payment and promotional opportunities; (c) were part of an organisational structure in which the Information Services Department of the Bank was but a part of the entire Bank organisation; (d) used stationery and similar items which bore the name the Bank; (e) provided services and performed roles and work which was directly for the benefit of the Bank; (f) had access to promotional opportunities and career progression within the Bank's Information Services Department and elsewhere within the Bank but did not require them, in order to obtain such promotion, to resign their employment with the Bank and accept employment with any other employers; and (g) had their wages paid directly by the Bank. 33. On and after 10 October 1997, those employees who had not resigned their employment from the Bank: (a) worked at premises which they had formerly worked at but which were now leased by the Bank to EDS or a related entity; (b) worked at premises which bore the signage and logos of a company known by the name of EDS; (c) used stationery and business cards which were not the Bank's but rather were those of EDS; (d) used the name EDS in dealing with telephone and other enquiries; (e) were directed by the Bank to work in the organisation, and at the direction of EDS; (f) worked to the day to day directions of managers employed by EDS; and (g) were required to comply with EDS workplace protocols, such as dress codes and rules about alcohol consumption. 34. After 10 October 1997, EDS corresponded with seconded employees at their home addresses. 35. After 10 October 1997, seconded employees applied for leave to the managers employed by EDS, and such applications were forwarded to the Bank for approval. 36. On and after 10 October 1997: (a) any matter raised by the FSU in relation to a seconded employee was dealt with by the Bank; and (b) all disciplinary matters concerning the seconded employees were referred to the Bank. 37. On and from 10 October 1997, the Bank did not have an Information Services Department. 38. On and since 10 October 1997, technology services have been provided to the Bank by EDS. The work in connection with the provision of these services has been performed by employees of EDS, (including those previously employed by the Bank), and by the seconded employees. 39. Immediately prior to or shortly after 10 October 1997 the Bank created a new department which was known as Group Technology which monitored the performance of the information technology contract performed by EDS and which had previously been the work undertaken by employees of the Bank in its Information Services Department. 40. Group Technology was a small department of some 30 people consisting of a significant number of executive and manager level employees of the Bank, including some previously employed in the Information Services Department. The role of Group Technology included the provision of advice to the Bank as to future technology needs, which was a function which had previously been undertaken by Bank employees in the Information Services Department. 41. Group Technology was given the internal branch number previously used by the Information Services Department, namely, 2059. 42. On and from 10 October 1997, the seconded employees were allocated for administrative purposes (there was an unresolved issue about what this meant) within the internal structure of the Bank to Group Technology, with their employment carrying the branch number 2059-333. The numbers '333' were used by the Bank to identify those employees who were seconded to EDS. 43. Immediately prior to 10 October 1997, Mr Moody was the acting head of the Information Services Department. From 10 October 1997, Mr Moody was the Acting General Manager of Group Technology in the Bank." The document referred to in par 25 of the agreed facts was in the following terms: "Dear Colleague, For those of you who elected to stay with the Commonwealth Bank Today is an important day for you and your EDS Australia colleagues. Most of IS start with EDS Australia today and around 100 or so colleagues have elected to stay with the Bank. I would like to take the opportunity to assure those of you who decided not to take up offers with EDS today, that you remain with the Bank on a no disadvantage basis. Let me outline the following important factors for you: · The concept of career and promotion has undergone significant change across the finance sector. The Bank has not been immune from this change. · Career development is now about employability. Career paths are increasingly provided through expansion of roles and access to wider developmental opportunities than necessarily hierarchical progression. · Employees who decide to stay with the Bank will have the benefit of working with EDS staff - staff that have available leading edge systems and information, which will thereby benefit everyone working on the provision of IT services to the Bank. These opportunities will expose Bank employees to an environment of knowledge and development far in excess of what has traditionally been the case. · Employees who remain can seek wider career opportunities within the Bank. Coupled with a generous staff study scheme, you can access enhanced qualifications to equip yourselves with further skills to enhance your employability. · The EDS offer will remain open for up to a period of 10 years. If you wish to further your careers, you can still join this leading edge organisation. A job will be available. · You will continue to be covered by the relevant Bank award, EBA and all present and future Bank terms and conditions of employment and any other benefits attached. You will receive all future salary increases negotiated between the Bank and FSU. · You will continue to maintain and enjoy current fringe benefits eg staff housing loans, health society subsidies and fee free banking. · You will also continue to work at the same location and perform the same duties. · You will be predominantly supervised by EDS employees, but it will be the Bank which assesses your performance, decides what performance payments you are to receive, and takes the responsibility for employment and maintenance of conditions. · IT professionals within the Bank have for some time worked along side contractors and in many instances contractors have supervised the work of the Bank staff. EDS staff will prove to be more permanent additions to the workplace and thereby less transient colleagues than has traditionally been the case. In this way you will continue to be an important part of the work team in the Bank. I would also like to extent you my invitation to join us at the Big Splash on 17 October at the International Aquatic Centre in Homebush when we will thank all the Bank staff who are transitioning to EDS Australia for their contributions. The notices on this event are issuing today. I look forward to seeing you there. Best regards, "John Mulcahy" John F Mulcahy" 9 The primary judge made some other findings of fact which further exemplify or elucidate the agreed facts. Objection was taken by the Bank to the relevance of most, if not all, of these findings and there was a challenge to some of them. We do not understand counsel for the FSU to contend that any of those findings are critical to the issues which arise on the appeal, although he defends both the making of the findings and their relevance. In our opinion, the issues on the appeal can be determined upon the agreed facts, without the necessity to resort to the additional facts found by the judge.