FACTS
12 The facts are not in dispute. The Commissioner did not seek to challenge any finding of fact by the trial judge. The following summary of the facts is largely extracted from the trial judge's reasons for judgment at [1] to [24].
13 Wentworth is a small country town on the border between Victoria and New South Wales. In 2010, its population was about 1,400 people. It is an aging population.
14 From 1872 until September 1996, there had been at least one bank in Wentworth. Prior to 1993, there was a branch of the Westpac Bank which was a reasonably sized affair. In 1993 or 1994, Westpac halved the bank's operations and then, in September 1996, closed the branch. In May 1998, a branch of the State Bank of New South Wales at Dareton (some 12 kilometres from Wentworth) also closed. At that time, the closest bank branches were in Mildura about 30 kilometres from Wentworth on the other side of the border. A trip to a branch took about a one hour round trip.
15 After the closure of the branch in Wentworth, some limited bank facilities remained. The local post office was an outlet for the Commonwealth Bank. The State Bank (and subsequently the Colonial State Bank) maintained agency arrangements through local shops. The agency arrangements had limits. There was a delay in clearing deposits. People were concerned about privacy issues.
16 The closure of the only bank in Wentworth presented considerable inconvenience and had far reaching implications. Businesses were obliged to take their cash takings to Mildura and where they could not afford the time to spend an hour on a round trip, to keep the cash on their premises or hire third parties to transport their takings to Mildura. Individuals were in a similar situation. Mrs Crang, in her 80's, gave evidence of the inconvenience of having to drive to Mildura to do her banking. For those who could not drive, they had to catch the bus or prevail upon others for a ride in a car. In addition, the town itself suffered. There was less traffic and fewer people in town spending money. In particular, there was a significant downturn in business on Fridays - the day when country people apparently do their shopping. People from Wentworth went to Mildura to do their banking as well as their shopping. Wentworth was affected. The streets were emptied of cars and people. The town had no life or atmosphere. There was a negative attitude about the town and many more "For Sale" signs in front yards which remained in place long after the bank closed.
17 Between March and July 1998, a group formed to consider options about opening a bank in Wentworth. Contact was made with Bendigo Bank Ltd (Bendigo Bank) and a feasibility study commissioned. A steering committee was formed. Public meetings were held and pledges of about $200,000 were received. The pledges took the form of deposits with Bendigo Bank and served as security for a loan facility.
18 WDCL, a company limited by guarantee, was incorporated on 25 January 1999. There were ten initial incorporators. WDCL had two principal objects under its initial constitution: to take over the funds and other assets and liabilities of the steering committee and "to operate and manage the ongoing action (if any) stated at Item 3 in the 1st schedule": cl 1.2. That action was as follows:
The ongoing action (if any) that the Company proposes to Operate and Manage are:
3.1 To take over the funds and other assets and liabilities of the Unincorporated Association;
3.2 To conclude a Management Agreement with Bendigo Bank Limited and one or more of its subsidiaries to enable the Company to manage a franchised office of Bendigo Bank Limited;
3.3 To manage such franchised outlet at Wentworth and such other places as the Company may decide;
3.4 If and when possible, to conduct Commercial Banking within New South Wales under franchise from Bendigo Bank Limited or from such other Banking Corporation as the Company may from time to time decide;
3.5 To distribute such portion of any profit derived by carrying on the Management of (or conducting the business of) Banking Franchise for such community service purposes within the areas in which such management or franchise is conducted as the Board may from time to time decide.
19 The legal structure under which the branch operated in Wentworth was described by the trial judge at [20] - [24]. In short:
1. Bendigo Bank granted an exclusive licence to Bendigo Franchising Pty Ltd (Bendigo Franchising) to conduct the Wentworth banking franchise. Bendigo Franchising is a wholly owned subsidiary of Bendigo Bank.
2. On 17 February 1999, pursuant to a franchising deed (the Franchise Deed), Bendigo Franchising granted the franchise to conduct a Bendigo Bank branch to another wholly owned subsidiary of Bendigo Bank, BBL Wentworth Franchising Pty Ltd (BBL Wentworth).
3. Also on 17 February 1999, BBL Wentworth entered into a management agreement with WDCL (the Management Agreement). The Franchise Deed was annexed to the Management Agreement. Under cl 1.1 of the Management Agreement, BBL Wentworth engaged WDCL:
… to manage, as an independent proprietor and not otherwise, the Franchised Operation at the Location using the Marks and Intellectual Property for the Term and otherwise upon the terms and conditions contained in this Deed.
4. The expression "Franchised Operation" was defined in cl 28.1 of the Management Agreement to mean "an outlet of the Business to be conducted by the Franchisee" and "Business" was itself defined to mean:
a retail banking business selling the Products and the Services under the "Bendigo Bank" name and logo and using the Marks and the Intellectual Property used or owned by the Franchisor.
5. "Products" was defined in the Franchise Deed, in part, to mean "all products authorised by the Franchisor as suitable for sale through [a franchise]". "Services" was defined to mean the merchandising of "Products" and other related and non-related services as may from time to time be prescribed or nominated by the Franchisor.
6. Under cl 2.7.1 of the Management Agreement, WDCL:
… acknowledge[d] that it [had] read the covenants and obligations on the part of the Franchisee to be performed and observed under the Franchise Deed (Specific Duties) and further acknowledge[d] and agree[d] to be bound by those Specific Duties as though they apply directly to [WDCL] with all the necessary changes being made and with particular reference to the clauses of the Franchise Deed described in Schedule 5 of this Deed including the following specific covenants …
7. WDCL's important obligations under the Management Agreement were described by the trial judge as follows:
(a) To use its very best endeavours in the management and conduct of the franchise and to use the same endeavours actively and diligently to promote the franchise and the interests of Bendigo Bank, Bendigo Franchising and BBL Wentworth.
(b) To pay all of the fees payable by BBL Wentworth to Bendigo Franchising and also to receive all of the fees to which that company was entitled under the franchise deed.
(c) To provide staff, including a manager, for the operation of the branch.
(d) To ensure that the staff wore Bendigo Bank uniforms.
(e) To lease premises for the conduct of the branch.
(f) To fit out those premises to the satisfaction of Bendigo Franchising.
20 The Bendigo Bank opened in Wentworth in March 1999. It was said to be common ground that WDCL did not conduct banking operations within the meaning of the Banking Act 1959 (Cth). In fact, the language of the Banking Act is to "carry on banking business" or derivatives of that expression. Accordingly, we regard it as common to the parties that WDCL did not carry on a "banking business" within the meaning of s 5 of the Banking Act. WDCL provided to BBL Wentworth (an entity owned by the Bendigo Bank) the premises, the staff and equipment that were needed for the conduct by Bendigo Bank of its banking business in Wentworth. The net revenue from the operations was split between BBL Wentworth and WDCL. WDCL used its share of the net revenue to pay the rent, its staff and its other expenses.
21 The branch was successful. By May 1999, the branch had 476 customers, $7 million in business and a monthly gross income of $5,912. By September 1999, WDCL had its first break-even month with 809 customers, $22 million in business and $17,367 in gross income.
22 WDCL used its share of the excess funds generated from the bank to repay all the money pledged (with interest) and then, after establishing a scheme under which community groups could apply for and receive grants from WDCL, to distribute funds to community groups. In 2005, an ATM was installed. It was used about 4,500 to 5,000 times per month.
23 On 29 November 2006, WDCL resolved to change its objects, relevantly, as follows:
The ongoing action (if any) that the Company proposes to Operate and Manage are:
3.1 To do such things as may be necessary to re-establish for the Wentworth and district community a face-to-face banking service in view of the withdrawal of face-to-face banking services from the Wentworth district by all major banks;
3.2 To conclude a Management Agreement with Bendigo Bank Limited and one or more of its subsidiaries to enable the Company to manage a franchised office of Bendigo Bank Limited;
3.3 To manage such franchised outlet at Wentworth and such other places as the Company may decide;
3.4 If and when possible, to conduct Commercial Banking within New South Wales and Victoria under franchise from Bendigo Bank Limited or from such other Banking Corporation as the Company may from time to time decide;
3.5 To distribute such portion of any profit derived by carrying on the Management of (or conducting the business of) Banking Franchise for such community service purposes within the areas in which such management or franchise is conducted as the Board may from time to time decide;
3.6 For the avoidance of doubt, the Company's main and or dominant purpose and or object is the promoting, providing, or carrying out activities, facilities or projects including but not limited to community banking services, for the benefit or welfare of the community or any members of the community who have a particular need by reason of youth, age, infirmity or disablement, poverty or social or economic circumstances. Any other ongoing action or object otherwise stated or inferred is secondary and subservient to the extent of any inconsistency to the Company's main or dominant purpose and or objective as expressed in this item 3.
This amended constitution relates to the activities of WDCL for part of the 2007 year.
24 In the 2006 income year, the Commissioner assessed WDCL as having an assessable income of $28,577. In the 2007 income year, the Commissioner assessed WDCL as having an assessable income of $189,827. WDCL objected to the assessments and the Commissioner disallowed the objections.