82. Part 9 of the Fair Trading Act 1999 confers jurisdiction upon the Tribunal to hear and determine a "consumer and trader dispute", which is defined by section 107 (1) of that Act to mean (so far as is relevant to this case) a dispute or claim arising between a purchaser of services and a supplier of services in relation to a supply of services. By section 3 of that Act "services" is defined to mean (so far as is relevant to this case) any rights, benefits, privileges or facilities that are provided, granted or conferred in trade or commerce, "purchaser" is defined to mean the person to whom the services have been supplied, and "supplier" is defined to mean the person who has supplied the services.
83. Section 108 (2) (i) of the Fair Trading Act provides that, in relation to a consumer and trader dispute, the Tribunal may declare that a debt is, or is not, owing.
84. The application in the present proceeding has been amended so that it expressed to have been made under the Fair Trading Act as well as under the Residential Tenancies Act. Mr Chen and the landlords are purchaser and suppliers respectively of services, the landlords by the tenancy agreement having in trade or commerce conferred rights on Mr Chen to have exclusive possession of the rented premises during the currency of the tenancy agreement. As I said in the Winter case, the possibility that the body corporate will call upon the landlords to pay charges in the invoices for which Mr Chen is not liable creates a controversy between him and the landlords which is a dispute for the purposes of Part 9 of the Fair Trading Act.
85. So far as the dispute over the second invoice is concerned, I may resolve that dispute by making a declaration as to what sum is owing under it. So far as the dispute over the first invoice is concerned, I doubt that section 108 (2) (i) of the Fair Trading Act empowers me to make a declaration, because there is not a claim that anything is "owing" under it, Mr Chen having paid the whole of it. Nevertheless, I consider that there is power to make a declaration under section 109 (1) of that Act, which in a "consumer dispute" (defined in section 109 (4) of that Act in a way that covers the present case, the relevant services being of a kind ordinarily used for personal household or domestic purposes) empowers the Tribunal to "make any order it considers fair", including a declaratory order declaring void any unjust term of a contract; I am pointing to the example given of one kind of declaration to support the view that other kinds of declaration may be made if considerations of fairness require them.
86. As in the Winter case, no party questioned the Tribunal's jurisdiction to make orders or declarations binding Energy Plus and the body corporate, but there is still a need to be satisfied that the Tribunal does have that jurisdiction. I am so satisfied. In that regard the present case is more straightforward than the Winter case was. Both Energy Plus and the body corporate can be regarded as having rendered invoices to Mr Chen in which a charge is made for services purportedly rendered to him. The first invoice bore the name of Energy Plus (and the name of the body corporate in smaller typeface) and the second invoice bore the name of the body corporate. By asserting in its invoice that it had provided services to Mr Chen (for it was charging him a flat fee for a service), each of those parties gave rise to a "consumer and trader dispute" between it and him, and the sub-class of such a dispute which is a "consumer dispute". By reason of Part 9 of the Fair Trading Act the Tribunal has jurisdiction to determine each dispute by making an appropriate declaration.
87. So there will be declarations as follows:
Of the sums totalling $143.68 claimed in the first invoice, the applicant was liable to pay $53.29 only. Of the sums totalling $159.41 claimed in the second invoice, the only amount owing by the applicant is $63.42.
"Unfair" or "Unjust" Terms
88. To meet the possibility that the attack made upon the "Account Application" document under section 27 of the Residential Tenancies Act might fail, Mr Pound made three alternative submissions. All were made on the footing, as contended for by Mr Strahan, that the document created a contract between Mr Chen and Energy Plus.
89. The first alternative submission was that it is not possible for a tenant and a third party to enter into a contract containing terms that are contrary to provisions of the Residential Tenancies Act in that the terms seek to impose liability on a tenant to pay for something for which under the provisions of the Act the landlord, not the tenant, is made liable. I defer consideration of that submission. I shall deal with it towards the end of these reasons. All I say at the moment is that I do not accept the submission in the terms in which it was made.
90. The second alternative submission was that the "Account Application" document created an unfair term in a consumer contract and so the term was void under section 32Y of the Fair Trading Act.
91. It is fair to mention that this submission was made only after I myself had raised with the parties, during argument, the possibility of the application of Part 2B of the Fair Trading Act, which deals with unfair terms in consumer
contracts. In view of the decision I have reached about the applicability of section 27 of the Residential Tenancies Act I do not need to deal with the submission at all. The provisions introduced by Part 2B of the Fair Trading Act are novel in Victoria and there has been no authoritative decision in relation to any of those provisions. So, although I do propose to say something about the submission, what I say shall be brief.
92. Plainly enough, the contract between Mr Chen and Energy Plus (if that is what it was, although I have determined that it was not) was a consumer contract as defined by section 3 of the Fair Trading Act. Section 32W of that Act provides:
"A term in a consumer contract is to be regarded as unfair if, contrary to the requirements of good faith and in all the circumstances, it causes a significant imbalance in the parties' rights and obligations arising under the contract to the detriment of the consumer".
Section 32X goes on to set out matters which the Tribunal may take into account, without limiting section 32W, in determining whether a term is unfair.
93. Of the matters set out in section 32X, the only one which I consider is arguably applicable to the present case is matter numbered (d): "permitting the supplier but not the consumer to vary the terms of the contract". The possible applicability of that matter arises from the phrase "at the current rate" in Mr Chen's promises to pay invoices for usage of "Hot & Cold Water at Apartment 404 at the current rate". I have already said that the promise should be interpreted as one to pay the invoices at the respective rates that Energy Plus was charging occupiers generally at Flinders Wharf for hot and cold water respectively at the time that invoices were rendered to Mr Chen. Those rates could vary from time to time. Energy Plus could vary them unilaterally. But a term of a contract permitting a party to vary a rate unilaterally from time to time is a different thing from a term of a contract permitting a party to vary another term of the contract. The contract in the present case does not permit a party to vary the term that requires payment at "the current rate". It is simply the case that the rate is variable. While a term expressed in that vague way is not what I would regard as a paragon of contractual fairness, I do not think it is "unfair" within the meaning of section 32W of the Fair Trading Act.
94. Mr Pound's submission also relied upon the assertion that the contract was not "individually negotiated" in that the "Account Application" document was presented to Mr Chen for his signature at the same time as he was offered a tenancy on those terms and had to decide whether to take it or leave it. One of the matters mentioned in section 32X of the Fair Trading Act is "whether the term was individually negotiated". The assertion was correct, as far as it went, but the trouble with it, and with other matters relied upon in the written submission on this point but which I shall not enumerate, is that they tend to impugn the whole contract, not just one term of the contract. The written submission included points based upon comparable provisions in the United Kingdom and a House of Lords decision upon them. In a case which turns upon the operation to be given to the "unfair terms" provisions, those points would merit close attention by the Tribunal. The present case has not turned upon that.
95. The third alternative submission was that the "Account Application" document created an unjust term of a contract which, under section 109 (1) of the Fair Trading Act, the Tribunal may and should declare void. I have already said that there is a "consumer dispute" in the present case and so it is possible to call section 109 in aid. Like the "unfair terms" provisions, section 109 has not attracted any authoritative exposition. To my mind, the general tenor of section 109 is of a state of affairs in which one party is susceptible to being overborne by the other party. My observation of Mr Chen was that he was an intelligent man with facility in English who was well able to understand what he signed. Even though he no doubt was in a "take it or leave it" situation when he signed, there was no overbearing of him and I am not persuaded that the powers created by section 109 of the Fair Trading Act ought to be exercised. This particular alternative submission was put in brief terms. Likewise I have dealt with it in brief terms. I repeat that the occasion did not arise in which I had to deal with it at all.
"Energy Plus Invoices"
96. Mr Pound made a submission that was directed only to the issue of Mr Chen's liability to pay the amount of the second invoice. Mr Chen's promise - whether made to the landlords (as I have determined) or made to Energy Plus - was to pay "Energy Plus invoices" for usage of hot and cold water. The second invoice bore the name of the body corporate, under a heading and Lego for Flinders Wharf. It appears, therefore, to be an invoice rendered by the body corporate. It was not, the argument went, an
"Energy Plus" invoice and so nothing in the "Account Application" document obliged Mr Chen to pay it.
97. I do not accept that submission. The invoice included a direction to mail a cheque to Energy Plus at a post office box number or to pay into a bank account or Energy Plus. Whether or not it was indeed an invoice rendered by the body corporate, it met the description of an "Energy Plus invoice" because the invoice, in effect, demanded "pay Energy Plus". Nevertheless, I have determined that the term in the "Account Application" document was invalid. That is the reason why the second invoice was not payable by virtue of that term (although part of it is payable as provided for in section 52), not because the second invoice was not the subject matter of the term.
The Width of the Orders Sought
98. In the written application filed to commence this proceeding Mr Chen set out the orders he was asking for. He asked for "a determination as to the extent of his liability for water bills sent by the body corporate". I have indicated what declarations I am going to make in relation to the two invoices discussed above. Then he asked for compensation for "overpaid water bills". That was in effect a request for an order that the landlords reimburse him for part of the amount of the first invoice. I have explained why I am not making an order for reimbursement. Finally, he asked for "injunctive orders restraining the body corporate from continuing to send such bills to the tenants".
99. In a written submission made on Mr Chen's behalf that final request was elaborated upon. I was asked to make a declaration that no tenant at Flinders Wharf is liable to pay any invoice that includes charges for the supply of water or gas that is not separately metered or includes any service fee, and a declaration that the liabilities set out in section 52 and section 53 "are not able to be restricted, modified or otherwise affected by any agreement between a tenant and any third party to a tenancy agreement".
100. In the present case there are better than usual reasons for not making any orders or declarations that go further than those that are necessary for determining the particular case. The outcome of this case has depended upon the way in which the "Account Application" document was framed and the circumstances in which Mr Chen signed it. I have no knowledge of whether any other tenant at Flinders Wharf has signed a document that was framed in the same way or in some different way and no knowledge of the circumstances in which any such document was signed. Making determinations that affect the interests of persons who are not parties to the proceeding is hazardous at the best of times. I certainly do not propose to make any such determination in this case.
Agreement between a Tenant and a Third Party
101. From the length of these reasons, from the numerous hearings that have taken place in this proceeding and from the comprehensive submissions that I have discussed in these reasons, it will have been apparent that the parties had hoped that this would be a test case to determine whether a tenant and third party like Energy Plus or the body corporate, by entering into a contract as to the tenant's liability to pay utility charges, can achieve a result that is different from the result that the Winter case produced.
102. As I have determined that there was no such contract between a tenant and a third party, the case has turned out not to be such a test case. Moreover the case has involved documents and circumstances which may not have been replicated anywhere else. It is appropriate, however, that I should venture some views about the issue which the parties hoped would fall for determination but did not. It is an important issue and the arguments that have been ventilated before me call for a response.
103. In the Winter case I was incautious enough to make the assertion that section 52 "appears to be a complete statement of the circumstances in which a tenant is liable for utility charges", an assertion on which Mr Pound, and Mr Darling before him, relied more than once in support of the argument that it is not legally possible for a tenant and a third party to enter into a contract that imposes a wider liability upon a tenant for the payment of utility charges than section 52 imposes. The assertion was not essential to my decision in the Winter case and I need not have made it. The able argument of Mr Strahan on this issue has persuaded me that the assertion is wrong.
104. I now think that there is nothing in the Residential Tenancies Act, and in particular nothing in Part 2 Division 4 (which includes sections 52, 53 and 55), which prevents a tenant and a third party from entering into and being bound by such a contract. Sections 52 and 53 deal with the respective liabilities of tenant and landlord, as between themselves, for utility charges. Those sections do not appear to contemplate, and certainly do not deal directly with, a state of affairs in which utilities are supplied to a body corporate and the utility supplier charges the body corporate; nor do they contemplate or deal with the existence of a contract between a body corporate, or any other third party, and a tenant or a landlord as to the ultimate incidence of liability for those charges.
105. At first sight, to permit such a contract to operate validly may appear to be contrary to the scheme of the Act. Section 27 prevents a landlord and a tenant from validly contracting with each other in a way that produces a result different from the result produced by the operation of sections 52 and 53. It may be thought odd, and contrary to the scheme of the Act, that a tenant could be permitted to contract in that way with a third party.
106. Yet on closer sight I do not think that it is necessarily contrary to the scheme of the Act to permit such a contract to operate. Suppose that the tenant becomes obliged, under such a contract, to pay to a body corporate or to another third party a utility charge which under section 52 the tenant would not have been liable to pay but under section 53 the landlord would have been liable to pay. Once the tenant pays the charge and makes the appropriate request for reimbursement under section 55 the landlord would become obliged to reimburse the tenant for the amount paid. Except that the burden of payment has fallen upon the tenant at first although not at the last, and except that a service fee once paid to the third party may not be able to be made the subject of a claim for reimbursement under section 55, the scheme of the Act will have been followed.
107. There might be reasons, of course, other than any possible application of the Residential Tenancies Act, why an attempt to enforce such a purported contract fails. The document creating it might be expressed as vaguely and confusingly as the "Account Application" document in the present case, or even more vaguely and confusingly. The purported contract might fall foul of the "unfair terms" provisions in Part 2B of the Fair Trading Act. There might be other reasons.
108. Whether it is desirable that a third party should be permitted to bind a tenant contractually to pay for utility charges for which under section 52 a tenant is not liable is, I think, a matter for Parliament, not this Tribunal, to determine. If it is regarded as undesirable, it can be forestalled by legislation, and the appropriate legislation would appear to me not to be the Residential Tenancies Act but legislation that deals with bodies corporate. Attention is being given at the moment to introducing new legislation that deals with bodies corporate and that may confer some jurisdiction upon the Tribunal in respect of them. I hope that the issue I have just been discussion is given attention in that, or other, legislation.
Order
109. For the above reasons, there will be an order as follows:
The Tribunal declares that the amount which the applicant was liable to pay under the invoice from the firstnamed interested party in respect of a period between 01 October 2004 and 14 December 2004 was $53.29. The Tribunal declares that the amount which the applicant is liable to pay under the invoice from the secondnamed interested party in respect of a period between 14 December 2004 and 23 February 2005 is $63.42.