[13] The appellant is one of the defendants in an action brought by the spouse of the late Clive Henry Impu (deceased) for damages in negligence pursuant to s 7 of the Compensation (Fatal Injuries) Act. The action was brought against the appellant which conducted business as a publicly funded non-government organisation providing health care services to Aboriginal and Torres Strait Islander people resident in Central Australia. The appellant was a multi-disciplinary medical institution which provided a wide range of medical and related services to its patient group. To carry out this role the appellant employed medical practitioners to work in a general practice clinic and Aboriginal health workers, nursing staff and administrative staff to support those medical practitioners. It is also employed counsellors and a psychologist. It had a dispensary or in-house pharmacy to supply medicines and drugs prescribed by Congress doctors. It conducted a regular diabetes clinic. It facilitated a weekly or fortnightly clinic attended by visiting specialist physicians. It had transport services for the collection of patients. It did not have operating theatres or beds for in-patient accommodation, but it otherwise provided or attempted to provide a comprehensive medical service to its patients.
[14] The deceased died at the Alice Springs Hospital on 26 January 2001 as the result of a coronary thrombosis. He was 26 years of age at the time and left dependents.
[15] The action was also brought against a Dr Boffa, a specialist physician, who was employed by the appellant.
[16] The respondent issued a professional risks insurance policy to the appellant.
[17] The learned trial Judge found that the appellant had a direct responsibility and duty to the deceased to exercise reasonable care and skill in the administration and management of his treatment and care by its employed general medical practitioners, nursing and administrative support staff.
[18] The plaintiff's case against Dr Boffa was that he was negligent in failing to properly diagnose and/or treat the deceased on 2 March 2000 and then failed to follow up on the deceased's diagnosis and treatment for expected ischemic heart disease. In particular, it was alleged that he had failed in his duty to the deceased to follow up the recommended testing of the deceased's blood cholesterol levels. On 2 March 2000, the deceased attended at Congress and was seen by Dr Boffa. The learned trial Judge found that Dr Boffa thoroughly interviewed the deceased as well as examined the deceased's medical history. He assessed the deceased as suffering from episodic chest pain not related to exercise. He suspected that the deceased may be suffering ischaemic heart disease. He arranged for the deceased to undergo a cholesterol test and made an appointment for him to attend for a fasting cholesterol test on the following Monday after the consultation on 2 March 2000 and he referred the deceased to the specialist clinic.
[19] The deceased failed to attend his appointment for a fasting cholesterol test and failed to attend at the physician's clinic. The learned trial Judge found that on the balance of probabilities the deceased made a decision not to attend either appointment and not to refer to that arrangement again when seen subsequently by the appellant's medical staff. The learned trial Judge accepted that Dr Boffa had told the deceased that ischaemic heart disease was a serious problem and that although he thought it was a small possibility it was nevertheless essential to do the test to rule it out. Dr Boffa arranged for the necessary appointment with the specialist clinic and provided the deceased with cards with the date for his appointment.
[20] Subsequently the deceased attended at Congress on 23 April 2000 for boils and was treated for this condition. On 28 May 2000 he again attended at Congress complaining of boils and that he had lost his medication and was treated for this condition. On 29 December 2000 he attended Congress and was treated for a dog bite.
[21] The deceased last attended Congress on 26 January 2001 when he complained of intermittent pain in his right axilla that had first occurred in September 2000 at the end of the football season, in which sport he was a player. He did not appear to be in any distress and was only requesting a repeat of the medication that had been given to him at the Alice Springs Hospital. He was provided with a packet of Celebrex capsules from the clinic pharmacy.
[22] The doctor who attended to the deceased on 26 January, Dr Morrison, received a phone call at 2:00 pm from a police officer who advised him that the patient had died.
[23] There was evidence that following the deceased's attendance at Congress on 2 March 2000, he also attended at the Alice Springs Hospital on a number of occasions. The learned trial Judge found that although the deceased attended Congress on four or five occasions subsequent to 2 March 2000 and prior to his death, on none of these occasions was he asked about the fasting cholesterol test that he had omitted to attend. There was no evidence of any reminder letter or other form of follow up or any attempt made to contact him about the missed appointment. There was no system in place to draw to the attention of Dr Boffa the fact that the patient he had referred for a fasting cholesterol test had failed to attend. The learned trial Judge concluded that Congress had breached its duty of care by failing to put administrative procedures in place for following up a case such as this where the deceased failed to attend for a fasting cholesterol test which is part of a treatment plan for a potentially serious condition.
[24] There was a finding by the learned trial Judge that the only system in place which Congress had was a system of picking up patients for a test on the next occasion that the patient attended. The learned trial Judge found that this system failed because although the deceased did attend Congress on a number of occasions, the test was not done on any of those occasions, that this system was inherently unreliable and that the doctors and health workers who saw the deceased on his presentations to the clinic after 2 March 2000 did not check back through the progress notes on the deceased's file to see if there was any suggested action which had not been followed through.
[25] There was also a finding that at that specialist clinic on 21 March 2000, the wrong file had been extracted for the doctor who was due to conduct that clinic. Instead of producing the file for the deceased the administrative staff produced a file for another patient (Clive Impu Snr) who had exactly the same name. The learned trial Judge found that it was well known that about 10 per cent of the clinic's patients had the same name and that the practice was for the clinic's receptionist to mark those files with patients having the same name with texta that another file existed in the same name and that this was not done. That led Dr Janusic to assume that Clive Impu Snr had been referred for a cholesterol test. Dr Janusic noted on Clive Impu Snr's file that the matter needed to be followed up with Clive Impu Snr on his next visit, but that was not done. Had it been done, the learned trial Judge found that it may have revealed that it was the deceased and not Clive Impu Snr who had been referred.
[26] The learned trial Judge also found that when the deceased was last seen at the clinic on 26 January 2001 the file was not given to Dr Morrison.
[27] The learned trial Judge found that these errors on the part of the appellant were administrative errors and amounted to a breach of the appellant's duty of care towards the deceased. The learned trial Judge found that had the appellant followed up the deceased, he would have undertaken the tests, that the tests would have detected the presence of and causes of myocardial ischaemia and that this would have resulted in the deceased undergoing treatment and extended the deceased's life expectancy for at least 12 years. In short, the learned trial Judge found that the appellant's breach of duty was a direct cause of his death.
[28] The learned trial Judge found that one of the contributing reasons why the system failed was because Dr Janusic, who had been given the wrong file on 21 March 2000, ought to have realised the possibility that she had been given the wrong file and ought to have made enquiries with the receptionist. Her Honour also found that Dr Yazdani who saw the deceased on 23 April 2000, did not read Dr Boffa's note on the file and should have done so; and further, that Dr Yazdani who saw Clive Impu Snr on 15 May 2000, did not query a note made by Dr Janusic on the latter's file as to why he had been referred.
[29] The learned trial Judge found that the appellant was liable to the plaintiff and assessed damages in the sum of $437,943.90 which was reduced by 50 per cent on account of the deceased's contributory negligence and accordingly entered judgment for the plaintiff for $236,972.00. Her Honour also found that Dr Boffa was not negligent and entered judgment in his favour. There is no appeal against these findings. The plaintiff had also brought the action against Dr Morrison. That action was settled prior to trial. The remaining issue was whether the appellant was entitled to indemnity from the respondent, the third party to the action, under the terms of the Professional Risks Insurance Policy. Her Honour found that under the terms of the policy "medical practitioners are excluded from [the] policy". Her Honour found that the failures of Dr Janusic and Dr Yazdani contributed to the failures which led to the deceased's death. Applying the principle that, where there are two or more concurrent causes of the loss, one of which is an insured event and the other of which was an excluded event, the insurer is not liable to indemnify under the policy.[4] Accordingly, her Honour entered judgment for the respondent on the Third Party Notice.