JUDGMENT
1 HIS HONOUR: These proceedings arise out of the retainer by the defendants of the plaintiff to carry out mortgage broking and obtain approval for a loan facility. The proceedings were commenced by summons and there have been no pleadings. Initially the plaintiff by summons claimed judgment for $12,485 which was alleged to be the balance of commission payable for work done under the retainer. The plaintiff also claimed remedies to give effect to a charge over three properties which was created by a passage in the retainer headed "Security for fees due to Acuity Funding". The remedies sought would give effect to the charge under the directions of the court.
2 At an interlocutory stage an application was made to extend or remove caveats which the plaintiff had entered on three properties owned by the defendants for which the defendants had given lapsing notices. An interlocutory arrangement was made which continued the caveats, or some of them, until money was paid under the control of the court to secure what it was claimed the caveats protected.
3 What is before me now for adjudication, then, is whether the plaintiff is entitled to commission of $12,485. Upon an extremely belated cross claim the defendants seek orders on a number of matters which plainly require to be attended to on disposition of the proceedings and also an order that the plaintiff, the cross defendant, return $3300 which was paid under the provision of the retainer agreement relating to fees.
4 What I refer to as the retainer agreement is found first in a letter of 19 September 2007 at p 4 of Exhibit A, also RT1, signed on the third page by the managing director of the plaintiff, and signed by the defendants on the fourth page under the heading "Acceptance of Loan Proposal". That document, after a heading referring to the finance application, opens, "We refer to your application dated September 2007." In my opinion the terms of the document incorporate what is referred to as "Your application dated September 2007" as part of the parties' agreement. Even if this were not correct it would be necessary to refer to the application for the purpose of establishing or identifying the subject matter with which the retainer letter deals.
5 There were oral exchanges between the defendant, Mrs Sharon Nouh, and the managing director, Mr Thambyrajah, before 19 September but it is in my finding altogether clear that the application referred to is a detailed statement headed "Proposal for purchase" bearing date 10 September 2007 and other documents which Mrs Sharon Nouh sent to Mr Thambyrajah by a letter dated 9 September 2007 but in fact despatched on 10 September 2007. (Annexure A to the Affidavit of Sharon Nouh, sworn 8 April 2008) It is necessary to look at the Proposal to understand what the application was and what the retainer agreement retained the plaintiff to do. This could not be understood without looking at the previous communication. I regard it as highly improbable that there was an intention to refer to or incorporate a series of unrecorded conversations when this relatively formal expression of the application existed, was in writing, and was known to both sides.
6 When the proposal is read it shows what the defendants needed and what they are asking the plaintiff to do. To show what this is, I refer first to p 9 of the Proposal which shows that what the defendants had in view was purchase by the first two of them of a child care facility business which was offered for the sum of $2,150,000 for which they then proposed to offer a maximum of $2,000,000; they proposed that the purchase was to be funded by the first and second defendants providing $200,000, the third and fourth defendants providing $200,000 in one way or another, and by obtaining finance for $1,600,000, being eighty per cent of the purchase price. Other indications of what they wanted and needed appear elsewhere in the papers. For example, at p 5, it appears that in their proposed profit and loss statement an annual loan repayment of $136,000 was budgeted for. This represents 8.5 per cent of $1,600,000. (It is 8 per cent of $1,700,000.) At p 7, in a list of other expenses, for most of which a time when the expense would be incurred was given, is the following - "Loan repayment $1,700,000 at eight per cent." It will be noted that this is a departure from the $1,600,000 for which they sought finance. There is no reference to capital repayments year by year.
7 As only interest was provided for in the profit and loss statement the proposal can fairly readily be understood as proposing an interest-only loan. It should reasonably be understood that strict conformity with the proposal was not required or contemplated. The possibility that a higher purchase price might be negotiated than $2,000,000 is obvious, up to $2,150,000. The possibility that some other expenditure might have to be incurred for the purchase, which had not been adverted to on 10 September, is obvious. In fact Mrs Sharon Nouh says she came to see that there would be other expenditure not long after 10 September.
8 The retainer letter (p4 of Exhibit A) contains expressions which show contemplation that the loan to be obtained was not rigidly defined. Under the heading "Loan terms" there are several such indications. One is: "Loan amount: loan amount to be up to eighty per cent of the purchase price of the business. Expected maximum loan to be $1,760,000.00." Obviously there was room for flexibility and contemplation that the loan might be less than eighty per cent of the purchase price or less than $1,760,000. Quite where $1,760,000 comes from is not altogether clear to me but I can see several sources from which this small departure from indications in the Proposal might have arisen. Under "Interest" there is a reference to the approximate interest rate ranging between eight per cent and ten per cent and an indication that more accurate rates could be assessed later - "after we have a full credit submission and our terms and conditions being accepted". The term of the loan was not highly concrete. It was said in the retainer letter: "Term: Up to ten years. Longer or shorter terms can be considered if required." Under "Repayments" this appeared: "Interest only repayments or payments as approved in line with the underwriter's terms and conditions."
9 When considering what performance by the plaintiff could be accepted as a performance of the obligation and the work which it undertook under the retainer agreement there must be some flexibility. I would not suppose that there would not be compliance unless a loan approval for $1,760,000 or $1,700,000 or $1,600,000 exactly were obtained. However unless there was some performance and some loan approval was obtained which fitted in with either what was proposed in the Proposal or with what the defendants actually came to do in their contemplated sale, there could be no entitlement to payment of a fee.
10 I put to counsel in argument some rather extreme positions. What happens if an approval is for $100,000 or $1,000,000? Counsel, naturally enough, was not able to deal with these extreme examples. It is, to my mind a matter of degree how far off a departure from the Proposal would still be a performance of the work. In my opinion substantial performance is required, and a performance which the defendants accepted and fitted into whatever arrangements they ultimately made to purchase the child care centre would be sufficient.
11 The ordinary approach to entitlement to payment under a commission arrangement such as this is that payment for work done is earned when the commission is fully carried out and completed and, if less is done, no payment is earned. Of course this approach does not always apply because it is not unusual for express terms of a retainer agreement to override it. There are express terms in this agreement which bear on the subject.
12 What the plaintiff actually obtained - to put the matter at the only high point - was an email message from Mr Burton, relationship manager at Bankwest Parramatta Business Centre, dated 11 December 2007 - Exhibit A, p 12. This message was directed to the loan officer of the plaintiff, Ms Hogan. Its text is:
Following our phone conversation today I advise that a Loan structure acceptable to the Bank for the financing of Kellyville Ridge Pre-School will be on the following basis;
· Commercial loan of $1,435,000 - which is equivalent to 70 per cent of the agreed Purchase Price and subject to a subsequent satisfactory Going Concern Valuation.
· Maximum Loan Term of ten years, fully amortized from draw down.
· Interest rate of 9.49 per cent pa (Business Edge Loan Rate + Margin as 0.70 per cent) resulting in loan payments of $18,646 per month