Respondent's Submissions
8 The impugned paragraphs seek orders requiring Medibank to bestow on certain classes of persons the benefits or advantages which the applicant alleges were the subject of representations and to require Medibank to identify, locate and communicate with those persons. The respondent submits that such compensatory orders could not properly be made as the exercise of the Court's powers to grant compensatory relief is contingent upon its first finding that the person bringing the proceeding, or the person on whose behalf the proceeding is brought, has suffered or is likely to suffer loss and damage by the conduct of the respondent. In this case, it is contended, the application is not brought by the ACCC on behalf of any other person or persons. Counsel for Medibank submit that the further amended application seeks orders for which no statutory foundation exists under the ASIC Act or the Federal Court of Australia Act 1976. Alternatively, it is contended, the application seeks orders that the Court would never make, or would not make on the facts pleaded if those facts were established.
9 The argument on behalf of Medibank points out that the jurisdiction of this Court is exclusively conferred by s 12GJ of the ASIC Act, and the power to enforce its orders and grant remedies is to be found in ss 12GA - 12GO. As sub-pars 10(b) and 11(b) of the applicant's prayer for relief are compensatory in character they cannot be supported by s 12GD of the ASIC Act which gives the Court power to grant injunctions, or by s 12GE which authorises orders for corrective advertising. Rather, support for compensatory orders, if they can be made at all, must be found in s 12GF or s 12GM of the ASIC Act.
10 Section 12GD of the ASIC Act, in part, provides:
(1) If, on the application of the Minister, the Commission or any other person, the Court is satisfied that a person has engaged, or is proposing to engage, in conduct that constitutes or would constitute:
(a) a contravention of a provision of this Division; or
(b) attempting to contravene such a provision; or
(c) aiding, abetting, counselling or procuring a person to contravene such a provision; or
(d) inducing, or attempting to induce, whether by threats, promises or otherwise, a person to contravene such a provision; or
(e) being in any way, directly or indirectly, knowingly concerned in, or party to, the contravention by a person of such a provision; or
(f) conspiring with others to contravene such a provision;
the Court may grant an injunction in such terms as the Court determines to be appropriate.
Section 12GE provides:
Without limiting the generality of section 12GD, if, on the application of the Minister or the Commission, the Court is satisfied that a person has engaged in conduct constituting a contravention of a provision of Subdivision D (sections 12DA to 12DN), the Court may make either or both of the following orders:
(a) an order requiring that person or a person involved in the contravention to disclose to the public, to a particular person or to persons included in a particular class of persons, in such manner as is specified in the order, such information, or information of such a kind, as is so specified, being information that is in the possession of the person to whom the order is directed or to which that person has access;
(b) an order requiring that person or a person involved in the contravention to publish, at his or her own expense, in a manner and at times specified in the order, advertisements the terms of which are specified in, or are to be determined in accordance with, the order.
Section 12GF(1) provides:
A person who suffers loss or damage by conduct of another person that contravenes a provision of Subdivision D or E (sections 12DA to 12ED) may recover the amount of the loss or damage by action against that other person involved in the contravention.
11 Counsel for Medibank also point out that sub-ss 12GM(2) and (3) of the ASIC Act contemplate circumstances in which the ACCC may bring a representative action on behalf of a person or persons to recover compensation for their benefit, but require the consent in writing of such persons before the commencement of the application. In particular, s 12GM(2) provides:
Without limiting the generality of section 12GD, the Court may, on the application of:
(a) a person who has suffered, or is likely to suffer, loss or damage by conduct of another person that was engaged in contravention of a provision of this Division; or
(b) the Commission in accordance with subsection (3) on behalf of such a person or persons;
make such order or orders as the Court thinks appropriate against the person who engaged in the conduct ... ... ... ... ...
Section 12GM(3) provides:
If, in a proceeding instituted … by the Commission or the Minister under s 12GD, a person is found to have engaged in conduct in contravention of this Division, the Commission may make an application under subsection (2) on behalf of one or more persons identified in the application who have suffered, or are likely to suffer, loss or damage by the conduct. The Commission must not make such an application except with the consent in writing given before the application is made by the person, or by each of the persons, on whose behalf the application is made.
12 On behalf of Medibank it is submitted that to obtain relief under either s 12GF or s 12GM, an applicant must, standing alone, be able to establish all the essential ingredients of the pleaded cause of action. This entails, so the argument goes, that an applicant must show either that he or she suffered, or would be likely to suffer, loss and damage, or that the proceeding has been brought in a representative capacity in compliance with the prerequisites found in the statute. However, in this case, the respondent contends, the applicant has not brought the application on behalf of any person or persons and it is not alleged that the ACCC or any other person or persons has suffered loss or damage as a consequence of the alleged representations. It is asserted merely that the representations were made and they were misleading. Counsel for Medibank submit that this does not disclose a basis upon which the Court could make the orders sought in paragraphs 10 or 11. Furthermore, the respondent argues that the applicant is attempting to circumvent the constraints imposed by s 12GM, by erecting a compensatory regime solely in reliance upon s 12GD, which is designed to authorise injunctions restraining continuing or future contraventions of the relevant provisions. On this argument, the only provision in the relevant division (Div 2 of Pt 2) by which the ACCC is entitled to bring a representative action for compensation for persons suffering or likely to suffer from loss or damage by reason of the contravening conduct is s 12GM. Thus, s 12GD should not be interpreted as intended to provide a compensatory mechanism different from that specifically provided for actual or authorisedly represented applicants by s 12GM.
13 Counsel for Medibank also argued in support of the motion that pars 10 and 11 of the further amended application, by seeking an order that the respondent write to all persons who transferred their health insurance or entered into agreements to purchase the PackagePLUS Products during a specified period, anticipates a finding that contravening conduct has occurred for which Medibank is obliged to make compensation. By requiring what is, in effect, specific performance of the alleged representation by compelling Medibank to waive all waiting periods, and grant 30 days free health cover without any conditions as well as paying compensation, the paragraphs proceed from the premise that, regardless of the actual loss suffered by various persons who have yet to be identified, the nature and extent of loss contemplated by the ASIC Act is presently quantifiable.
14 Medibank also contends that the relief sought in pars 10 and 11 is not a proper reflection of the loss which may be suffered. The relief sought requires it to "make good" the representations to all persons who relied on one or more of them, placing them in the position they would have occupied had their contracts of insurance contained the represented benefits. That relief, on this argument, is essentially that obtainable for breach of a contractual promise, whereas this is a case of alleged misrepresentation, in which no question of loss of a contractual promise or bargain can arise; see Marks v GIO Australia Holdings Limited (1998) 196 CLR 494 at 502-3 per Gaudron J. The measure of damages suffered as a result of misleading and deceptive conduct has generally been assimilated to that in tort; see Gates v City Mutual Life Assurance Society Ltd (1986) 160 CLR 1 at 14. Thus, in this case it is necessary to determine whether, if the alleged representations had not been made, the persons who relied on the representations would not have chosen to transfer their insurance to Medibank or to the particular product which it promoted when making the representation. Appropriate compensation in such cases, in Medibank's submission, would be that required to restore the person who allegedly suffered the loss and damage to the position in which he or she would have been but for the contravening conduct; see Marks v GIO Australia Holdings Limited (supra)at 514 per McHugh, Hayne and Callinan JJ. To make orders of the kind contemplated by either or both pars 10(b) and 11(b) of the further amended application would go beyond restoring the unidentified victims to the position which they would have occupied but for the alleged misrepresentation. Before proper compensatory orders could be made, so the argument went, there would have to be an inquiry into the circumstances of each alleged victim.
15 Medibank further contends that the relief claimed is not something that the Court would ever grant where no allegation of loss and damage has been made in the amended statement of claim, and where matters essential to the quantification of loss would not have been agitated. To require it to write to persons not parties to the proceeding informing them that Medibank will compensate them by honouring representations made, such compensation to be calculated by a procedure to be agreed between the ACCC and Medibank Private, is not, and could not be, a form of order that the Court would make. Reference was made to two cases in which orders have been made for refunds of money received by the respondent, namely Australian Competition and Consumer Commission v World Netsafe Pty Ltd [2000] FCA 1827 ("Netsafe") and Australian Competition and Consumer Commission v MHG Plastic Industries Pty Ltd [1999] FCA 970 ("MHG Plastic"). However, in the former case, it was pointed out, the order requiring the refund of money was only one of a considerable number and was unopposed by the respondent. Moreover, in that case, unlike the present, the "victims" were identified. The last mentioned judgment was reversed on appeal and so Medibank submits, is no longer good law.
16 A related contention advanced on behalf of Medibank is that the Court would never make an order requiring a respondent to seek out, in effect on behalf of the ACCC, persons who have potential claims against that respondent so that such claims can be explored by the ACCC and possibly made the subject of an order for general compensation, in circumstances where issues such as reliance and the quantum of loss suffered have not been investigated. Moreover, the effect of the orders sought would be to compel Medibank to try to agree with the ACCC on the nature and extent of the loss and damage suffered by potential claimants. In principle, it is for the Court to determine, in each individual case, whether loss has been suffered, and if so, the nature and extent of that loss. Therefore, Counsel for Medibank argue that the Court "cannot and would not make an order compelling Medibank Private to agree with the ACCC upon that which it is not the function of the Court to determine."