CONSIDERATION AND CONCLUSION
27In dealing with this ground, two matters should be noted at the outset. The first, is that a failure to provide proper reasons, if established, may amount to an error of law (see Stoker v Adecco Gemvale Constructions Pty Limited [2004] NSWCA 449 per Santow JA at [41] and Beale v Government Insurance Office of NSW (1997) 48 NSWLR 430 at 444 per Meagher JA). The second, is that in circumstances where the Magistrate had reserved his decision, this not a case where the principles governing review of ex tempore reasons are in any way applicable (see Munro v ACP [2012] NSWSC 100 at [21] per RA Hulme J and the authorities cites therein).
28There are a number of minimum requirements which apply to the duty to provide reasons. In Stoker (supra) Santow JA said (at [41]):
"It is clear that the duty to give reasons is a necessary incident of the judicial process. Without adequate reasons, justice has not been seen to be done, so that failure to give adequate reasons may be an error of law: Pettit v Dunkley [1971] 1 NSWLR 376, Soulemezis v Dudley (Holdings) Pty Ltd (1987) 10 NSWLR 247 at 278-9 per McHugh JA, Mifsud v Campbell (1991) 21 NSWLR 725, Beale v Government Insurance Office of New South Wales (1997) 48 NSWLR 430. But the duty does not require the trial judge to spell out in minute detail every step in the reasoning process or refer to every single piece of evidence. It is sufficient if the reasons adequately reveal the basis of the decision, expressing the specific findings that are critical to the determination of the proceedings."
29Previously, in Beale (supra) (that being one of the authorities to which Santow JA referred) Meagher JA had said (at 442):
"A failure to provide sufficient reasons can, an often does, lead to a real sense grievance that a party does not know or understand why the decision was made: Re Poyser and Mills' Arbitration [1964] 2 QB 467 at 478. This court has previously accepted the proposition that a judge is bound to expose his reasoning in sufficient detail to enable a losing party to understand why it lost."
30Observations to a similar effect were made by McColl JA (Ipp JA and Bryson AJA agreeing) in Pollard v RRR Corporation Pty Limited [2009] NSWCA 110 at [56], and were also summarised by Sackville AJA (Campbell JA and Bergin CJ in Eq agreeing) in Qushair v Raffoul [2009] NSWCA 329 at [52] and following.
31It is to be inferred from the orders that the Magistrate made that he concluded that the provisions of s. 55 of the Act disentitled the plaintiff to any commission or expenses, and that the provisions of s. 55(4) did not apply. However in my view, his judgment does not sufficiently disclose the reasoning process he applied in order to arrive at those conclusions, to the point where his reasons are inadequate. Three matters in particular are noteworthy.
32Firstly, the Magistrate concluded (at T4 L38) that s. 55(4) had no application. In doing so he rejected (at T5 L12) a particular submission advanced on behalf of the plaintiff as to the proper construction of s. 55(4), based upon the legislative predecessor to that provision. Other than stating that he rejected the argument, the Magistrate said nothing further. He gave no reasons for such rejection.
33Secondly, part of the Magistrate's determination that s. 55(4) did not apply included a conclusion the proceedings brought by the defendants by way of their cross claims did not constitute a consumer claim as referred to in that section. He gave no reasons for reaching that conclusion.
34Thirdly, having reached the conclusion that ss. 55(4) did not apply, the Magistrate did not proceed to consider the related question of whether, as a consequence, the plaintiff was "not entitled" to the amounts in question as contemplated by s. 55(1). Whilst it might be inferred, from the orders which were made, that the Magistrate found that the plaintiff was not entitled, the reasoning process which led him to that conclusion is not apparent from the judgment.
35In my view, and although it was not the subject of submissions on the hearing of the appeal, a further problem arises from the manner in which the Magistrate approached the issues he had been asked to determine.
36The Magistrate noted (at T2 L31) that he had been asked to determine "a preliminary jurisdictional issue with respect to the application of s. 55 (of the Act)". The submissions of the parties before the Magistrate set out two essential questions for determination. The first was whether or not the Local Court had jurisdiction to entertain the cross-claims which had been brought. The second was whether, if the Local Court did have such jurisdiction, the provisions of s. 55 of the Act should be construed in such a way so as to conclude that the plaintiff was not entitled to the monies paid to him, such that the defendants were entitled to judgment in their favour on the respective cross claims.
37In my view, the terms (in [37] above) in which the Magistrate articulated the issues he was being asked to determine amounted to a conflation of two quite separate and distinct questions. As a result, in my view the Magistrate asked himself the wrong question and/or identified the wrong issue. In either case, an error of law is established (see Craig v State of South Australia (1985) 184 CLR 163 at 179; Minster for Immigration and Multicultural Affairs v Yusuf [2001] HCA 30; (2001) 206 CLR 323 at [82]; 351.) As I have said, this was not the subject of submissions before me. However, for the other reasons set out, the Magistrate's reasons were inadequate in any event.
38It follows that the second of the two grounds is made out. However, that does not determine the appeal as it is necessary to proceed to consider the first ground.
THE PROPER CONSTRUCTION OF SECTION 55
The relevant statutory provisions
39The first ground of appeal asserts that the Magistrate erred in finding that the failure to comply with s. 55 of the Act meant that the plaintiff should repay the commission to the defendants. As I have noted, the Magistrate concluded that s. 55(4) had no application in the circumstances. I am left to infer from his final orders that he proceeded to find that the plaintiff had no entitlement to the commissions paid to him, and that the defendants were therefore entitled to judgment on the respective cross claims.
40At the time of the Magistrate's determination, s. 55 of the Act was in the following terms:
55 No entitlement to commission or expenses without agency agreement
(1) A licensee is not entitled to any commission or expenses from a person for or in connection with services performed by the licensee in the capacity of licensee for or on behalf of the person unless:
(a) the services were performed pursuant to an agreement in writing (an "agency agreement" ) signed by or on behalf of:
(i) the person, and
(ii) the licensee, and
(b) the agency agreement complies with any applicable requirements of the regulations, and
(c) a copy of the agency agreement signed by or on behalf of the licensee was served by the licensee on that person within 48 hours after the agreement was signed by or on behalf of the person.
(2) The regulations may make provision for or with respect to regulating the form of agency agreements and the terms, conditions and other provisions that an agency agreement must or must not contain. Without limiting this subsection, the regulations may prescribe one or more standard forms of agency agreement.
(3) Without limiting the means by which a copy of the agency agreement may be served on a person, it may be served by means of facsimile transmission or by such other means as the regulations may allow.
(4) A court or tribunal before which proceedings are taken by a licensee for the recovery of commission or expenses from a person, or before which a licensee is a respondent to a consumer claim relating to commission or expenses (as referred to in section 36), may order that the commission or expenses concerned are wholly or partly recoverable despite a failure by the licensee to serve a copy of the relevant agency agreement on the person within 48 hours after it was signed by or on behalf of the person.
(5) A court or tribunal is not to make such an order unless satisfied that:
(a) the failure to serve a copy of the agreement within the required time was occasioned by inadvertence or other cause beyond the control of the licensee, and
(b) the commission or expenses that will be recoverable if the order is made are in all the circumstances fair and reasonable, and
(c) failure to make the order would be unjust.
41Section 36 of the Act (to which reference is made in s. 55(4)) is also relevant for present purposes and provides as follows:
36 Review of commission and fees
(1) An action or other proceedings cannot be commenced by a licensee for the recovery of remuneration or any sum as reimbursement for expenses until the expiration of 28 days after a statement of claim has been served personally or by post on the person to be charged with the remuneration or expenses.
(2) The statement of claim must be in writing, set out the amount claimed and contain details of the services performed by the licensee in respect of which the remuneration or expenses are claimed.
(3) If money has been paid to or is or has been retained by a licensee (out of money received by or paid to the licensee) in respect of any transaction by or with the licensee as a licensee and has been so paid or retained as remuneration or as reimbursement for expenses in connection with the transaction, the person paying the money or the person who would be entitled to the money had the money not been retained, may require the licensee to furnish the person with an itemised account of the transaction in accordance with the regulations.
(4) A person who is served with a statement of claim under this section or is provided with an itemised account of a transaction as provided by this section may apply to the Tribunal for the determination of a consumer claim within the meaning of Consumer Claims Act 1998 in relation to:
(a) the entitlement of the licensee to the whole or any part of the amount specified in the statement of claim or the itemised account, or
(b) whether the whole or any part of the amount is reasonable, or both.
(5) For the purpose of the application of the Consumer Claims Act 1998 to that person, a reference in that Act to a
"consumer" is taken to include a reference to that person.
(6) The Tribunal has jurisdiction to hear and determine any such consumer claim despite:
(a) the terms or conditions of any agreement or contract entered into between the licensee and the applicant, and
(b) the amount being more or less than the maximum amount (if any) of remuneration to which a licensee is entitled under this Act.
(7) This section does not limit the Consumer Claims Act 1998 .
(8) In this section:
"expenses" means expenses or charges incurred in connection with services performed by a licensee in his or her capacity as a licensee.
"remuneration" means remuneration by way of commission, fee, gain or reward for services performed by a licensee in his or her capacity as a licensee.
42Section 3 of the Consumer Claims Act 1988 defines the word "consumer" in the following terms:
"consumer" means:
(a) a natural person,
...
to whom or to which a supplier has supplied or agreed to supply goods or services, whether under a contract or not, or with whom or which a supplier has entered into a contract that is collateral to a contract for the supply of goods or services.
43Section 3A of the same Act defines the term "consumer claim" to include "a claim made by a consumer for a specified sum of money".
44The predecessor to s. 55 of the Act was contained in s. 42AA of the Property, Stock and Business Agents Act 1941 ("the 1941 Act"). Section 42AA was in the following terms:
42AA Agency agreements to be in writing
(1) A licensee shall not be entitled to:
(a) any remuneration by way of commission, fee, gain or reward for services performed by the licensee in his or her capacity as licensee, or
(b) any sum or reimbursement for expenses or charges incurred in connection with services performed by the licensee in his or her capacity as licensee, from the person for whom or on whose behalf those services were performed unless:
(c) the agreement pursuant to which those services were performed is in writing and signed by or on behalf of:
(i) the licensee, and
(ii) that person,
(d) the agreement contains such terms (if any) as may be prescribed, and
(e) a copy of the agreement was served by the licensee on that person within 48 hours of the agreement being signed by or on behalf of that person.
(2) Subsection (1) does not apply to a prescribed agreement, transaction, circumstance or person or an agreement, transaction, circumstance or person of a prescribed class or description.
(3) Any provision in, or applying to, an agreement referred to in subsection (1) and purporting to exclude or restrict the operation of the terms (if any) required to be contained in that agreement has no force or effect.
(4) Where a licensee has recovered or retained from a person any remuneration or sum to which the licensee is not entitled by virtue of subsection (1), the person who would be entitled to the remuneration or sum so recovered or retained by the licensee had that remuneration or sum not been so recovered or retained may bring proceedings in any court of competent jurisdiction for the recovery of that remuneration or sum, or both, as a debt.
(5) A licensee who recovers or retains any remuneration or sum to which the licensee is not entitled by virtue of subsection (1) is guilty of an offence against this Act.
45It will be noted that s. 42AA(4) of the 1941 Act facilitated the recovery, by an owner, of monies to which a licensee was not entitled by virtue of the operation of ss. 42AA(1). No equivalent provision appears in s. 55.