EVIDENCE FOR BROTHER
19 I turn now to the evidence relating to the above issues. A large body of affidavit evidence was adduced in these proceedings, some of which is claimed by Brother to be confidential and will be so treated. Several of the deponents were required for cross-examination, and their evidence is summarised below.
20 Mr Suzuki is the manager of a development group in a division of Brother Japan. He commenced employment with Brother Japan in 1985 and has been responsible, inter alia, for designing and reviewing designs of components of various Brother products. In particular, Mr Suzuki has experience with the design of printer drum units and toner cartridges, including the Brother DR-200. He gave evidence that Brother Japan manufactures, distributes and sells the Brother DR-200, and that these units and their packaging bear the 'BROTHER' trade mark. Based on this familiarity, Mr Suzuki says that the Sample Units acquired by Brother from Dynamic Supplies in early 2004 were not Brother DR-200 units, a conclusion reached after considering the absence of the 'BROTHER' trade mark, the cleaning brush mechanism, the plastic paper guide and guide cover, the anti-static sheet and the transfer roller on each product.
21 Mr Sonoda is the manger of a development department in a division of Brother Japan. He commenced employment with Brother Japan in 1986. Until late 1994, Mr Sonoda's roles and responsibilities were similar to those of Mr Suzuki, involving the design and review of designs of Brother products. However, at that date, Mr Sonoda was appointed to a position relating to the design and supply of an OEM product to Company X. Although he has been promoted since, Mr Sonoda's experience in the design and development of Brother products remains relevant to his current position. Mr Sonoda gave evidence of the path taken by Brother Japan to convert a Brother DR-200 into an OEM product suitable for use by Company X. He gave evidence that the trade mark 'BROTHER' is not and never has been applied to any OEM products. Based on this experience and knowledge, Mr Sonoda identified the Sample Units as OEM products produced by Brother Japan for sale to Company X.
22 Three affidavits were filed by Mr Inagawa in these proceedings. He is an assistant manager of a production department in a division of Brother Japan, having joined the company in 1968. Since 1999, his role has been to supervise the production of printer drum units, including the production lines for Brother DR-200 units and the OEM products sold to Company X. Mr Inagawa gave evidence detailing the production process for Brother products. He states that a production order is created specifying the quantity of products required and the date of manufacture. Having received a copy of this production order, the relevant departments of Brother Japan and Asano Danboru fill the order with the appropriate number of printer drum units and packaging respectively. Serial codes are then attached to the printer drum units by stickers. During this process, there are five separate ways in which Brother Japan checks the number of printer drum units and packaging units match the production order. On the basis of his knowledge and experience of this process, Mr Inagawa states that it is not possible for the number of printer drum units produced to exceed the number or packaging units produced, or vice versa. The detail of the process is recorded in and confirmed by log books, which are kept for each separate production line. Mr Inagawa also deposes to the procedures that Brother Japan has in place for when a printer drum unit or packaging unit is defective or damaged. On the basis of his familiarity with Brother Japan's production procedures and serial codes, Mr Inagawa highlighted a discrepancy in the serial codes applied to the Sample Units and the Sample Packaging which indicate that the Sample Units were purportedly packaged in the Sample Packaging significantly in advance of their date of production. He also concluded that the Warranty Units sent by Dynamic Supplies to Brother were not 'BROTHER' branded units but rather were OEM products produced for Company X.
23 Ms Sakaida is an employee of a Japanese subsidiary of Brother Japan, known as Brother International Corporation ("Brother International"), and has been since 1991. Until February 2007, Ms Sakaida was involved in the ordering, delivery and credit control aspects of the supply of OEM products by Brother Japan to Company X. In connection with the evidence given by Mr Inagawa, Ms Sakaida deposes that Brother has not received any communication from Company X indicating that the Warranty Units, which were sent by Brother to Company X, did not arrive or did not correspond to the relevant purchase order.
24 Mr Murase gave evidence relating to the Brother DR-200 packaging. He is the factory general manager of production at the Tomei factory of Asano Danboru, a company he had been with since 1982. Brother called him as an expert witness in relation to cardboard packaging, and, although Dynamic Supplies addressed the pre-existing relationship between Mr Murase and Brother in cross-examination, I find that this did not diminish in any way the expertise, credibility or independence of his evidence, which I accept.
25 Mr Murase gave evidence that Asano Danboru has never outsourced the manufacture of Brother DR-200 packaging to a third party and that it delivers to Brother Japan on a "just in time" basis in order to reduce storage costs. He stated that Brother DR-200 packaging was manufactured according to very precise specifications, which could subsequently be used to distinguish it from other packaging. The specifications are recorded on a Corrugated Cardboard Production Card, which can be amended as necessary. An example of one such amendment was in April 2002, where the specifications of the packaging changed from brown cardboard to white cardboard. Mr Murase exhibited the Corrugated Cardboard Production Card for the Brother DR-200 packaging, and in cross-examination clarified the important daily use which Asano Danboru makes of the card.
26 Mr Murase also exhibited a brown cardboard version of Brother DR-200 packaging, which was produced on a special production run for the purpose of these proceedings and according to the specifications recorded on the Corrugated Cardboard Production Card as it stood before 2005, after which date the specifications were dramatically altered. An effort was made in cross-examination to demonstrate why this exhibit would not be appropriate for use in these proceedings. However, I find that the cross-examination did not affect the validity of the exhibit, at least for the forensic purposes of comparing it with the Sample Packaging.
27 Upon inspection of the Sample Units and Sample Packaging, Mr Murase, based on his experience and knowledge, concluded that Asano Danboru did not manufacture the Sample Packaging. He reached this conclusion after enumerating differences he perceived between the Sample Packaging and Brother DR-200 packaging relating to matters such as the number of "flutes" or corrugations, the colour of the cardboard, the quality of the printing and the type of cuts ("smooth" or "puckered"). Mr Murase also notes that the printing plates which were used in connection with the Brother DR-200 packaging could not have been used in respect of the Sample Packaging because they were of different dimensions
28 Mr Sato is a team leader of the cost planning group in a division of Brother Japan. He joined the company in 1984 and from 1989 to the present day has been responsible for managing the purchasing arrangements between Brother Japan and its packaging suppliers, such as Asano Danboru. He states that Asano Danboru is and has always been the exclusive supplier of Brother DR-200 packaging in Japan, which supply it ensures on a "just in time" basis. The only other suppliers of Brother packaging were based in China, and this packaging was exclusively for Brother DR-200 units manufactured in China. His evidence was that Brother DR-200 packaging manufactured in China is and never has been brought into Japan. Mr Sato gave this evidence on the basis of both his experience and information gleaned from a search of a Brother Japan database, which he exhibited.
29 Mr Nakamiya is a team leader of a department in a division of Brother Japan. He was appointed to this position in 2001, having started with the company in 1991. His primary responsibility is to liaise with Brother Japan's customers around the world (which are often subsidiary companies such as Brother Australia) and to sell a certain number of products. These products include the Brother DR-200 printer drum unit. Mr Nakamiya gave evidence that Brother DR-200 units have only ever used two bar codes, based on destination of sale (4977766562560 for Europe and 012502562771 for the United States). He further states that no such bar code is attached to OEM products or their packaging when they are sent to Company X. Having inspected the Sample Packaging, he states that they bear a bar code (4977766562584) which Brother Japan has never used in connection with Brother DR-200 units. Mr Nakamiya's evidence is supported by information obtained from searches of a Brother Japan database, which he exhibited.
30 Ms Weldon is the administration manager of Spencers Office National ("Spencers"). Ms Collins is the administration manager of ATF Office Solutions ("ATF"). Both Spencers and ATF are Australian companies with commercial relationships with both Brother and Dynamic Supplies. Ms Weldon gave evidence that on 26 February 2004 she purchased a Brother DR-200 unit from Dynamic Supplies after being asked to do so by Mr Ward of Brother Australia. Ms Collins gave evidence that she too was asked by Mr Ward to purchase a Brother DR-200 unit from Dynamic Supplies on 4 March 2004, and did so. Having completed their respective purchases, both units were promptly forwarded to Mr Ward. Although Ms Weldon was required for cross-examination, little additional or contradictory evidence was gleaned from cross-examination.
31 Mr Ward is the State Manager in Queensland and the Northern Territory for Brother Australia. He gave evidence that he directed both Ms Weldon and Ms Collins to make the purchases referred to above. Upon receipt of the Brother DR-200 units, he forwarded the unopened boxes to Mr Nawa, who was then a director of Brother Australia. Mr Nawa gave evidence that he received the boxes, forwarded them to Mr Yanagihara, then an employee of Brother Australia, and instructed him to send the boxes to Mr Ishihara, an employee of Brother Japan. Mr Yanagihara gave evidence that he followed Mr Nawa's instructions. Mr Ishihara deposes that he received the two unopened boxes. He states that he took them to the office of Mr Kobayashi, a manager of Brother Japan's intellectual property department, and together they examined the boxes and their contents while Mr Kobayashi took a series of photographs of them. Mr Kobayashi gave evidence corroborating Mr Ishihara's evidence, and exhibited his photographs. From among these people, only Mr Ward was called for cross-examination. Although Mr Ward was questioned in detail on his interaction with both Ms Weldon and Ms Collins when purchasing the two Brother DR-200 units from Dynamic Supplies, his evidence was not disturbed by that cross-examination
32 Mr Dobrowolski is a Service Technician employed by Brother Australia. He gave evidence that over the course of January to June 2004 Brother Australia received a total of ten printer drum units from Dynamic Supplies with claims that they were defective and requests that Brother Australia should honour warranty claims on them. Brother Australia honoured four of the warranty claims and provided replacement Brother DR-200 units. A further fifth warranty claim was rejected, but a replacement Brother DR-200 unit was provided to Dynamic Supplies as a gesture of goodwill. The final five requests were rejected and the products were returned to Dynamic Supplies without replacement Brother DR-200 units being sent. Mr Dobrowolski's evidence was not shaken in cross-examination, however he did provide detailed evidence of the procedures by which Brother Australia deals with warranty claims and determines whether a product returned to it is genuine.
33 Mr Miura is the Director and General Manager of the marketing division Brother International. He has been with Brother since 1977 and for the past 12 years has been the key contact for Company X within Brother. He gave evidence that Brother Japan supplies a range of 20 to 30 OEM products to Company X, sometimes branded with Company X's brand name and sometimes with no brand name at all. He notes that at no stage has any OEM product produced by Brother for Company X borne the 'BROTHER' trade mark or any other indication that they were Brother products. Moreover, he says, on the basis of his experience as Company X's key contact, that Brother has never granted any licence or authorisation to Company X to use the 'BROTHER' trade mark or name. Mr Miura elaborated on this evidence in cross-examination, stating that the OEM products produced exclusively for Company X, including a range of approximately five printer drum units, were and would not be advertised as being compatible with Brother printers, facsimiles and other devices. This is because the OEM products would be used in Company X's own machines, which, however, themselves may have been purchased as OEM products from Brother. Although Mr Miura was unable to recollect some important pieces of information, I accept his evidence notwithstanding the submissions of the respondent to the contrary.
34 Mr Sacco is the Vice-President and Chief Legal Officer of a wholly owned subsidiary of Brother Japan incorporated in the United States of America and called Brother International Corporation ("Brother America"). Brother America imports, warehouses, markets, sells and distributes Brother-branded products in the United States of America. It operates out of two warehouses in Memphis and California. Mr Clement, who also gave evidence for Brother, is the Operations Manager of Brother America, and is responsible for supervising the receipt of shipments of stock at the Memphis warehouse. Mr Sacco gave evidence that Brother America's subsidiary, Brother Industries (USA) Ltd, performs some functions at the Memphis warehouse, but that these functions do not include the importation, warehousing, marketing, sale or distribution of printer drum units. These functions are solely within the domain of Brother America. Moreover, Mr Clement deposes that the Memphis warehouse has only ever received Brother DR-200 units from Brother Japan and Brother International.
35 Mr DeVonish is Brother America's Senior Corporate Director of Logistics and Procurement, and has been with the company for almost 20 years. In his present position, Mr DeVonish is responsible for the procurement of printer drum units and packaging for Brother America. This role includes ensuring that Brother America's inventories are at correct levels. He gave evidence that Brother America only sources Brother DR-200 units from Brother Japan and Brother International, evidence which is supported by a search of Brother America's product and inventory control database. Mr DeVonish also states that Brother America does not import into the United States of America any OEM products which are equivalent to Brother DR-200 units or any Brother DR-200 packaging other than that accompanying the Brother DR-200 units. His evidence, like Mr Nakamiya's, is that Brother DR-200 units imported by Brother America are identified by a single particular bar code specific to the United States of America. Mr DeVonish also gave evidence that Brother America sent 17 shipments of Brother DR-200 units to a company incorporated in the United States of America called All Day Trading Co. Inc ("All Day Trading"), invoices for which were issued between the dates of 8 February 2003 and 6 December 2003. Although he was subjected to some questioning as to the practices he outlined in his affidavits, I find that none of Mr DeVonish's evidence was shaken on cross-examination.
36 Evidence was also given by several other witnesses for Brother, concerning collectively the reputation of Brother in Australia in respect of the name and trade mark 'BROTHER'. Although two of these witnesses, Mr Frair and Mr Cullen, were cross-examined, the substance of their evidence was not materially diminished. The cross-examination did not focus on whether Brother possessed the reputation it claims to have. Accordingly, I will not dwell on this evidence now, but will return to the issue of reputation briefly at [81]-[82].