Errors in findings as to advice received and as to reasons for subsequent action or lack of action
37In my view the primary judge erred in finding that the applicant received advice on 7 June 2010 to the effect that he had a claim for damages against Mr Ellis for negligence as owner or rider of the other motorcycle, that that claim was subject to the provisions of the MAC Act and that notice of such a claim had to be given within six months from the time of the accident or as soon as possible thereafter. That finding was not justified by reference to the contents of the first declaration. Nor was it justified taking into account the subsequent declarations and the events which followed that first conference. In my view the primary judge also erred in the findings made as to the periods of time in which the applicant did nothing or gave no explanation for delay.
38In paragraph 10 of the first declaration (White 372), the applicant said he was told, "he may have a claim" and heard that there were "legal requirements" and "limitation periods" in making a claim. All of this was in very general terms. That paragraph did not identify the claim or the legal requirements or the limitation periods. It certainly did not suggest that the applicant had been told about any particular legal requirements or limitation periods which applied in relation to a claim under the MAC Act, as distinct from a claim under the general law. Contrary to the primary judge's assertions otherwise, paragraph 10 says nothing about any rights under the MAC Act (cf White 91T, 93S, 94D). If there was any doubt about that being the position, the second and third declarations clarified it. Paragraph 5 of the second declaration was more specific. It was expressed to be made so as to provide "some additional information":
"5. The advice that I was given was that, based on my instructions there appeared to be a clear case in negligence against the other motorcycle rider and that because of where the accident happened, it was unsure precisely what type of claim may be available to me."
39The reference to "where the accident happened" is reasonably understood as a reference to the accident happening in a place which was not, on the face of it, a "road". It left open the possibility that even if the accident was due to the negligence of the other rider there would be no right of action against his insurer or the Nominal Defendant if his motorcycle was not registered. That is not to suggest that this had been explained to the applicant or that he understood it at the time. The message he was given was that it was not clear who he had a claim against notwithstanding that the respondent may have been negligent.
40In paragraph 11 of the third declaration the applicant said that prior to 9 November 2010 he was not aware that he had "rights to claim under the CTP scheme" and was not "previously aware of any time limitations in making a CTP claim". The references to CTP scheme and claim in this context were to be understood as being either to a claim against the Nominal Defendant or to a claim against the insurer of a registered vehicle, albeit one to be brought against the owner or driver.
41Accepting that the second and third declarations were described as providing "additional" or "further" information and reading them in that light, they do not by these paragraphs make inconsistent statements as to whether the applicant was or was not advised in June 2010 as to his having a claim against the respondent. Nor are they, when read in this way, contradicted by the evidence of the solicitors or inconsistent with the actions they took and the communications which subsequently occurred.
42At the time of the conference on 7 June 2010 there were uncertainties as to whether the respondent owned the motorcycle he was driving, whether that motorcycle was registered, whether the Training Centre was a "road" for the purposes of the MAC Act, who was the occupier of that Centre and organiser of the activities on the day of the accident, whether there was a relationship between that entity and the respondent, whether that entity had insurance or was otherwise able to meet a judgment and whether, as appeared likely, the accident had occurred as a result of the negligence of the respondent. Each of these matters was relevant to a consideration of the person or persons against whom the applicant might have a claim for damages and as to the prospects of his recovering any damages awarded, in the event that such a claim was successful.
43Mr Govan's evidence was that at the conference on 7 June 2010 the applicant told him that "he did not think he had any entitlements arising out of the incident", that "his motorcycle was not a registered road motorcycle but that he thought the other motorcycle was registered", that the police had attended the accident scene and that there was a police investigation report but the applicant did not "have these details at this stage" (White 461). Those being the instructions received by Mr Govan, he was not in a position to give any advice concerning a claim against the respondent, other than advice of the kind described by the appellant in the second declaration - namely that the other motorcycle rider appeared to have been negligent but that he (Mr Govan) was "unsure precisely what type of claim may be available".
44Mr Govan's subsequent actions are consistent with his not having given any firm or clear advice that the applicant had a motor accident claim against the respondent or his third party insurer. On the contrary, they suggest that at this early stage he focused on a possible claim against the owner or operator of the Training Centre. On 18 June Mr Govan sent an email to the applicant (White 465). That email was headed "Your claim v Marulan Driver Training Complex" and advised that Mr Govan had written to a director of the Marulan Driver Training Centre Pty Ltd (MDTC) and that at the same time he was waiting for information as to the police event number and the name of the other rider and registration number of his motorcycle. The applicant replied to that email (White 465) identifying the other rider as the respondent (Mr Ellis) and stating that the applicant's motorcycle was "unregistered at the time". The applicant also said that he was awaiting the police event number from the "highway patrol" at Goulburn.
45The applicant obtained that information and provided it to Mr Govan, who on 29 June 2010 wrote to the New South Wales Police Service (White 466). On 30 June the applicant gave the solicitors the registration number of the respondent's motorcycle (White 468). The solicitors then conducted an RTA search of that registration number. Unfortunately the search was conducted of registration number TZP-41 and not, as the applicant had advised, TZB-41 (White 366, 367). The response to the search conducted was that there was no motorcycle with registration number TZP-41 (White 368). From that point in time, the solicitors proceeded on the basis that the respondent's motorcycle was unregistered and that any motor accident claim would be subject to the additional requirements in s 33 of the MAC Act. The significant requirement was that there could only be a claim against the Nominal Defendant if the accident happened "in the use or operation" of the motorcycle on a "road" as that word is defined in s 3 of the MAC Act (White 362D).
46The contemporaneous documents indicate that from this time the solicitors pursued a potential claim against the owner or operator of the Training Centre. On 15 July they again wrote to that entity requesting information as to the circumstances of the accident and as to the identity of its public liability insurer. That letter was headed "Patrick Brierley v Marulan Driver Training Complex" (White 470). On the same day the solicitors wrote to the applicant requesting a copy of "video footage of the accident" so that it could be considered "in support of your potential claim for damages". That letter had the heading "Your possible Public Liability Claim" (White 469).
47On 4 August 2010 MDTC advised Mr Govan by email that the applicant, as a volunteer marshal on the day of the accident, may be entitled to benefits of up to $1,000 per week under its Voluntary Workers Personal Accident policy of insurance (White 472). On 5 August 2010, a claim form was sent to Mr Govan for completion by the applicant. Mr Govan then sought instructions from the applicant as to whether he wished to proceed with a claim under that policy (White 476). The applicant did not respond and on 8 September 2010, Mr Govan followed his request up by a letter (White 477) headed "Your Public Liability Claim" in which he inquired:
"Do you wish to pursue this claim? Obviously, we would have to ensure that it would not prevent you from taking further potential causes of action in relation to your injuries, such as through the court system."
The reference to "further potential causes of action", at this point in time, is not likely to have included a motor accident claim against the respondent because the solicitors believed that his motorcycle was not registered.
48Up to this point in time it is not correct to say, as the primary judge found, that the applicant had done "nothing" since the conference of 7 June. In fact he had made inquiries and provided information to the solicitors. In mid-July he received a further communication from the solicitors saying that they were still pursuing inquiries of MDTC. In early August a response was received referring to the accident policy and on 5 August the solicitors sent that claim form to him seeking his further instructions.
49The applicant explained his delay in responding to that request in paragraphs 17, 18 and 19 of his first declaration and in paragraphs 7 and 8 of his third declaration, where he said:
"7. After receiving the email from my solicitors advising me of the voluntary workers personal accident policy I became very dejected. I did not understand that my solicitors were investigating other possible rights I may have under the public liability legislation and believed that my only rights were under this policy. The money offered by the policy did not even begin to cover my losses as a result of the accident. I been off work for four months and had been slowly rebuilding my business since returning to work. I was not able to do all of my pre-injury work duties and had to rely on replacement labour or turn-down work which I would otherwise have been able to do. ...
8. I again focused my energy on my business and coping with my injuries as best I could by myself. After two months of trying my best to cope by myself, I contacted Carroll & O'Dea seeking further help. I did not know if there were other avenues for compensation available to me and wanted to clarify this with them."
50His making that contact resulted in the second conference with Mr Govan on 6 October 2010. He gave Mr Govan instructions not to proceed with the insurance claim (White 462). In his third declaration the applicant said that he also instructed Mr Govan to "investigate other possible claims available to me, including a possible CTP claim. I did not know at this stage that I would have an entitlement to make a claim under the CTP scheme. I knew that the motorcycle which caused the accident was uninsured and I had no knowledge of the Nominal Defendant scheme." (White 378).
51The primary judge found that at this conference the applicant instructed the solicitors to pursue his rights under the MAC Act (White 101G). That finding is contradicted by the applicant's evidence and is not supported by any other evidence. On 6 October 2010 Mr Govan wrote to two of the applicant's treating doctors, Drs Day and Cameron. Each letter referred to that firm acting "in relation to a personal injury claim". The letters were headed "Patrick Brierley v Marulan Driving Training Complex" or "Patrick Brierley v Marulan Driver" (White 478, 479). On 11 October 2010 the solicitors wrote to the applicant to summarise "our instructions and the status of the claim". That letter was headed "Your Public Liability Claim" (White 480). It made no reference to the respondent or to any motor accident claim. The letter noted that the solicitors were to "move ahead and organise a medico-legal appointment".
52In late October Mr Govan perused clinical notes and reports received from Dr Day. In his view they disclosed "quite significant injury" (White 462X). As a result, he asked his assistant to organise for a medico-legal assessment of the applicant and also to arrange a conference with a barrister to discuss the applicant's claim. During that conference the barrister advised that a motor accident claim should be submitted (White 463H). In the circumstances described above, the applicant's statement that it was not until this conference that he was given that advice is not contradicted by any of the communications which preceded it. Nor was it inconsistent with any earlier statement he had made.
53On 11 November the solicitors sent a medical certificate to Dr Cameron requesting that he complete as part of a notice of a motor accident claim. On the same day information was sought from the applicant to enable that notice of claim to be completed (White 482). The applicant responded, providing the requested material on 25 November 2010 (White 485). In his third declaration he said he did not receive that email until 19 November and that it took him a few days to gather all of the information requested (White 379L). The solicitors prepared the claim form and sent it to the applicant on 1 December 2010 (White 486). It was received by him on 6 December and signed and returned on the next day (White 379M).
54The primary judge's other findings as to the periods during which the applicant did "nothing", or provided little or no explanation for any delay, cannot stand in the face of this evidence, none of which was challenged or contradicted by other evidence or was improbable. Those findings are referred to in [36] above.
55The following further findings of the primary judge were not justified on the same basis: that the applicant "learned" about the MAC Act on 7 June 2010 (White 91S); that there were three versions of what the applicant was told on 7 June 2010 (White 92G); that the applicant's statement in the third declaration that he was not aware that he had rights to claim under the compulsory third party insurance before November 2010 was wrong (White 92H); that reasonably understood and taking account of the evidence of the solicitors the statutory declarations contained "conflicting versions" of what had occurred and required "guess work" on the part of the primary judge (White 92M); that the applicant learned of his rights under the MAC Act on 7 June 2010 (White 94D); that it was not possible to reconcile what was said in the first declaration with what was said in the third declaration (White 94E); that the applicant did "nothing" between 15 July 2010 and 6 October 2010 (White 95M); that the "contemporaneous inquiries were explicitly consistent with the investigation of a claim" under the MAC Act as well as the investigation of other avenues of claim (White 95T); that the contemporaneous actions described by Mr Govan demonstrate that the topic under discussion on 7 June 2010 was a claim under the MAC Act (White 96L); that the applicant did nothing between 7 June and 30 June 2010 (White 97D); that there was clear evidence that the applicant had been told about a motor vehicle claim on 7 June 2010 because he had obtained the respondent's registration details (White 97U); that the applicant offered no explanation for why nothing really happened to advance his claim between 6 October 2010 and 9 November 2010 (White 99U); and that the applicant did nothing between 1 July 2010 and 4 August 2010 (White 98R-S).
56The evidence to which I have referred in the narrative above supported findings, as the applicant maintained, to the following effect. The applicant was given no advice at the conference on 7 June 2010 as to any particular claim which he could pursue either against Mr Ellis or the owner or operator of the Training Centre or any other party. The solicitors initially focused their investigations upon the possibility of a public liability claim against the owner or operator of the Training Centre rather than any claim against the respondent. By the end of June 2010 they were proceeding on the mistaken understanding that the respondent's motorcycle was unregistered at the time of the accident and accordingly that for there to have been a claim against the Nominal Defendant the accident had to have happened on a "road". There were no inquiries directed to that question. The correspondence with MDTC produced a reply indicating the existence of a policy of accident insurance under which a claim might be made on behalf of the applicant. The possibility of his making such a claim was raised with him. His delay in considering whether to make such a claim was explained and the explanation was justifiable in view of the fact that he believed at the time that his only rights were under that policy. At the conference which the applicant arranged on 6 October 2010 the solicitors were instructed to investigate other possible claims including a motor accident claim. In response, the solicitors sought to obtain an updated medical assessment of the applicant's position. They continued, in their correspondence, to refer to a possible public liability claim. A conference was then arranged with a barrister. At that conference the applicant was advised for the first time that he could make a motor accident claim and that one should be made promptly. Steps were then taken to obtain the information necessary to give notice of that claim. That information was obtained and notice given in December 2010.
57In these circumstances, where the applicant was relying upon the solicitors for advice as to the claims he might be entitled to make and as to how and by what time those claims had to be notified or made, a reasonable person in his position would have experienced the same sort of delay that he did. That delay was for a period of six months from the time that he first saw the solicitors.