Issue 4 - Cross Claim - Whether misleading representations were made
47The defendant has claimed that misleading representations were made to him by or on behalf of the plaintiff at the time the lease was negotiated. If that allegation is made out, and it can be shown that the defendant relevantly relied upon such alleged misrepresentations, a claim for damages is maintainable by the defendant: s 51A and s 52 of the Trade Practices Act 1974 . Those claims are examined in the paragraphs that follow.
48The defendant has claimed that misleading or deceptive representations, or alternatively, representations that were likely to mislead or deceive, were made to him by or on behalf of the plaintiff at the time the lease was negotiated. He has further claimed that in reliance upon such representations, he was induced into entering into the lease in question.
49The first point to be considered in relation to this aspect of the claim is whether the conduct of the plaintiff was in trade or commerce. In this regard I am satisfied that this essential pre-requisite has been satisfied in that the leasing of commercial premises by a corporate landlord to a commercial tenant must be characterised as an activity carried out in trade or commerce.
50The second point to be considered in relation to this aspect of the claim is whether, if the alleged representations had not been made, the defendant would not have entered into the lease. I shall return to this issue after examining the range and detail of the representations the defendant claims he had relied upon.
51Before doing so, I identify the fact that the parties were at issue as to whether it was Mr Wong on behalf of the plaintiff, or his agent, Mr Nam, of Campsie Real Estate, who had negotiated the lease with the defendant, or more accurately, with the defendant's then solicitor. In my view that issue should be resolved in favour of the defendant. In that regard, I prefer the evidence of Mr Gofur to that of Mr Wong and Mr Nam. I accept that for the purposes of negotiating the lease, the defendant's introductory dealings were with Mr Nam, who was the agent of the plaintiff. It follows that the plaintiff is bound by any representations that were proffered to the defendant by Mr Nam.
52My reasons for preferring the evidence of Mr Gofur to that of Mr Wong and Mr Nam on the agency issue is that I consider that the evidence of Mr Gofur is inherently more probable and likely to be correct. In that regard, I consider that as a busy landlord involved in other activities, and having appointed an agent who had the relevant documents and information, it was unlikely that Mr Wong would attend to such matters himself rather than delegate them to an agent, where he had already engaged an agent.
53On the contest of credibility of testimony between Mr Gofur and Mr Nam, I prefer the evidence of Mr Gofur as more likely to be correct, for the reasons submitted by counsel for the defendant. In brief these are that Mr Nam seemed unable to reconcile relevant conflicting events that emerged from within his own testimony. His resort to the use of an interpreter part-way through his evidence was at odds with his antecedent and demonstrated ability to communicate in English, which together with his efforts in correction of the interpreter's efforts, led me to the view he did not truly need the services of the interpreter, other than to gain some thinking time to deal with the apparently difficult questions that were confronting him in cross-examination.
54For these reasons, I preferred the evidence of Mr Gofur, where it conflicted with that of Mr Nam. I considered Mr Gofur's evidence was more likely to be accurate on those issues, where his evidence was straightforward and spontaneous. Even allowing for self-interest considerations on the part of Mr Gofur, I considered that he gave truthful evidence concerning the representation that I have accepted.
55I now turn to the alleged misrepresentations. The defendant claims that he entered into the lease in reliance on the following 5 representations from the plaintiff, through his agent Mr Nam:
(a)He would be permitted to use the store as a general grocery, Indian grocery, as well as general goods and convenience store, including to sell gift items and household items;
(b)The plaintiff would not grant a lease of a shop, or permit any of its tenants to operate a shop, in competition with any of the others or to sell the same types of goods as another shop in the centre;
(c)The car park at the rear of the premises was for use of the tenants and their customers;
(d)The entrance to the shopping centre from the rear car park would be the main entry point for the defendant's customers, and would be open between the hours of 8.00am and 10.00pm;
(e)The defendant would be permitted to use the rear car park for loading and unloading goods into his shop;
(f)The leased shop occupied 10 per cent of the shopping centre complex and accordingly, the defendant would be required to pay 10 per cent in outgoings under the lease.
56Before considering those matters I will set out some further background to the misrepresentation claim.
57In the lead-up to him signing the lease, the defendant had submitted a development application to the local council. Following the approval of that application, the defendant expended a significant sum of money on fitting out the shop in question, which was the subject of the lease that was later formally executed on 23 December 2005. The defendant commenced trading in his leased shop on 30 December 2005.
58In my view, that sequence of events would have been unlikely to have arisen or prevailed if there had not been some significant representations made to the defendant, on behalf of the plaintiff, to provide the defendant with reassurance that it would be commercially worthwhile for him, the defendant, to commit himself to the business risks associated with a 5 year commercial lease, with the attendant onerous obligations of having to pay rent and outgoings under that lease.
59In these circumstances I am satisfied that on behalf of the plaintiff, Mr Nam made some representations to the defendant in the lead-up to the lease being signed. I am also satisfied that such representations were made by Mr Nam as agent for the plaintiff.
60The defendant claimed that after some six months of trading at the shop, his takings had increased to about $3500 - $4000 per week, and after about one year, they had increased to between $4000 and $5000 per week. He claimed that this resulted in a profit of at least $1000 per week. The defendant also claimed that during those periods, for their own convenience, and for the benefit of his business, many of his customers parked in the car park at the rear of the premises, and gained entry to his shop via that route. He also stated that he often used the rear car park to load and unload groceries from the shop.
61The defendant claims that in October 2006, he became aware that Mr Wong, the director of the plaintiff, was in the process of fitting out another shop at the centre where it was planned that he would sell similar goods to those sold by the defendant. This resulted in the defendant complaining to Mr Wong. The defendant claims Mr Wong had ignored his complaints. The defendant claimed that at around the same time, the plaintiff had constructed steel posts within the rear car park and had padlocked a chain fence across the entrance between those steel posts so that it was no longer possible for the defendant or his customers to use the car park.
62The defendant stated that on 25 June 2008, he wrote to the plaintiff indicating that he was terminating the lease as at 30 June 2008 because of the changes the plaintiff had made to the arrangements for parking, access, and because of competition from the shop operated by Mr Wong. There was a dispute over if, when, and how, that correspondence had been sent. I accept the evidence of Mr Gofur that the letter in question had been sent as he had claimed. I do not consider that his evidence in that regard required corroboration or that it was unlikely.
63The defendant also stated that since the dispute between the parties had arisen, he had discovered that the area of the leased premises occupied an area of less than 10 per cent of the total area of the entire complex, namely, just 4.19 per cent of the total lettable area of the centre.
64I now turn to examine the alleged misrepresentations raised by the defendant as outlined above.
65As to claimed representation (a), to the effect that the defendant would be permitted to use the store as a general grocery store, convenience store, and also sell gift items and household items, I accept that representation was made. That said, I do not accept that this representation was in any material way misleading or that it was likely to mislead.
66As to representation (b), to the effect that the plaintiff would not grant a lease to a shop or permit any tenant to compete with the defendant, I do not accept that a representation was made in those precise terms, However, I accept the evidence of the defendant to the effect that Mr Nam intimated to the defendant that the plaintiff had a policy of non-competition for certain goods amongst the businesses within the shopping complex.
67I consider that the evidence of that intimated policy did not extend to the full extent that was asserted by the defendant. However, I also consider that it was reasonable that Mr Gofur could have assumed the construction he has contended as a result of Mr Nam's discussions with him. In that sense, I consider that the representation made by Mr Nam was capable of misleading the defendant.
68I have reached this conclusion because in general I prefer the evidence of the defendant to the evidence of Mr Nam, because in his evidence, Mr Nam did not give me the impression of being clear and precise in his communications, and I consider that this could have been a ready source of confusion.
69In this regard, I consider the defendant had, perhaps due to communication difficulties of expression and comprehension as between himself and Mr Nam, misinterpreted the true extent of Mr Nam's representation. I also accept that the nature and manner of the communication in question had the capacity to mislead, and that is what in fact occurred. I do not accept that there was a representation that there would be absolutely no competition with the defendant's business. Whilst I accept that the defendant would have hoped for such an attitude on the part of the landlord for similar businesses to be excluded, there was a difference. However, I also consider that Mr Gofur relied upon his assumed interpretation and I accept that such an interpretation was reasonably open to him.
70As to representation (c), to the effect that there was a failure of the plaintiff to allow the defendant and his customers reasonable use of the rear car park and entry to the premises via the door facing the rear car park, I accept the evidence of Mr Wong that the plaintiff had made a key available to the defendant which enabled him to use the car park once the posts and chain had been fitted in the car park area. I do not accept that a relevant misrepresentation as to the use of the car park by customers arose at the time the lease was negotiated. Nor do I accept that Mr Wong's subsequent actions gave rise to any legitimate complaints on the part of the defendant.
71It was always open to the plaintiff to restrict the use of the car park to tenants, as in fact occurred. In relation to the alleged misrepresentation that customers would be allowed use of the car park, I consider it unlikely that this was ever intimated to the plaintiff as the car park was relatively small compared to the number of businesses in the shopping complex and I consider that it was improbable that it could have been said that it would be open to use by a range of customers patronising a relatively small grocery business located amongst other businesses in the building. I consider that to be a matter, which was known to the defendant, from an inspection of the premises, and at the time he entered into the lease. I find that the car park representation is not made out by the defendant as he has claimed.
72As to representation (d) to the effect that the entrance to the shopping centre was the rear car park, I consider that claimed representation is simply not sustainable as it was the choice of the customers of the defendant as to from where access to the defendant's shop would be obtained. I consider that the asserted opening hours of the car park between 8.00am and 10.00pm is also not sustainable as an available means of access by customers to the defendant's business. I take this view because of the relatively small size of that car park compared to the number of shops and units within the premises. There is no evidence that the defendant was to be given special consideration for his customers concerning the use of the car park.
73As to representation (e), I find that there was no relevant prohibition on the defendant using the car park for the purpose of loading and unloading goods for his business if the limited space within the car park was not being used for any other purpose at the time the defendant wanted it for loading or unloading. The defendant had a key to enable him to use the car park for loading and unloading. Whilst I accept that access to the car park by means of a key to unlock the chain was inconvenient, I consider that no relevant misrepresentation arose.
74As to representation (f) on the basis of the evidence of the floor plan measurement and analysis by Mr Lee, which I accept, it necessarily follows that I accept the defendant's submission that the portion of the premises which he had leased from the plaintiff did not occupy 10 per cent of the area of the centre but in fact occupied just 4.19 per cent of the lettable area. In this regard I accept that the defendant's liability for outgoings should be limited to only 4.19 per cent of the outgoings and not the 10 per cent that has been claimed.
75However, despite having reached that conclusion, I am not satisfied that for the purposes of assessing his likely overheads when making plans to set up his business at the premises, the defendant in fact relied upon a representation that the area of the shop that he was leasing, occupied 10 per cent of the lettable area.
76To the extent that there was a misrepresentation as to the actual area involved, I do not regard that to have been material to the defendant's considerations, nor misleading or likely to mislead. This is because I consider that the defendant would have entered into the lease of the shop in any event, and the latter ascertained misdescription of the area at 10 per cent instead of 4.19 per cent, was an opportunistic discovery that was not relied upon by the defendant in deciding to take the lease of the premises. In any event, I consider the misrepresentation, if that is how it must be characterised, was an innocent one, and most probably arose due to a difference in views as to how the area was to be measured and compared within the entire premises, having regard to the floor space occupied by fit-outs and the like, and was probably a rounded off figure. As such, I consider that the defendant did not rely upon that representation of area as being 10 per cent.
77Nevertheless, the interests of justice between the parties requires that the defendant is entitled to an adjustment for the percentage variation I have accepted on this issue, namely an adjustment of outgoings from 10 per cent down to 4.19 per cent.
78I otherwise accept that the generic outgoings claimed by the plaintiff were reasonably referable to the overall running of the centre and comprised justifiable expenses which the plaintiff could reasonably pass on to tenants. The plaintiff was entitled to spread this as a commercial cost incurred in respect of the operation of the entire centre and divide it between its tenants.
79To reflect my findings on this point I have already accommodated this percentage variation in my finding of a reduction in the amount of outgoings for which the defendant is liable to the plaintiff: paragraph [42] of these reasons.
80I now turn to assess the quantum of the defendant's entitlement to damages against the plaintiff on the cross claim.