On 6 September 1998, the applicant handwrote a note on the memorandum, which he forwarded to Mr Claasz
"Manfred,
I have been submitting my travelling expense claims in the same form for the past twenty years with photocopies of the documentation including the period you were previously GMCS without any problems. Two reasons I used to retain the original is loss of documents by GS personnel and disputes with credit card forms which are missing. If this arrangement has been satisfactory for the past twenty years I don't see any justification for changing it now"
137 There were further exchanges between the applicant, his personal assistants on his behalf and Mr Claasz concerning the manner in which the applicant continued to claim reimbursement of expenses. Mr Claasz continued to seek the originals of documents including hotel and other invoices and the applicant continued to resist using any other methodology as a basis for his expense claims. Typical of the applicant's attitude was, "I have a system that works and if it ain't broke don't fix it." (A handwritten facsimile transmission from the applicant to his personal assistant dated 7 July 1998)
138 There is evidence that Mr Claasz again spoke to the applicant about this matter in October 1999. Furthermore, Mr Claasz declined to approve three overseas travel claims submitted by the applicant in November 1999, on the basis that the total amounts involved exceeded Mr Claasz's delegation.
139 On 24 December 1999, Mr Claasz handed the applicant a memorandum concerning his travel expense claims expressing concern that, in effect, the applicant was fundamentally approving his own expense claims, that the level of expenditure should be subject to approval by the Board, that there was no indication as to who had used air tickets costing approximately $30,000 and advising that the Australian Taxation Office required originals of claimed documents, including hotel accounts for the purpose of consideration whether there was any expenditure of a private nature which in turn would involve payment of FBT. These matters were the subject of a further face-to-face discussion on 25 January 2000 between Mr Claasz and the applicant.
140 To put the problem in perspective, figures provided by the respondents for the purpose of the hearing indicated that for the six month period July to December 1999, the applicant had charged a total of $219,758 to his Diners Club credit card, the bulk of which was submitted for reimbursement by the respondents.
141 In about March 2000, Mr Claasz complained to Mr Peter Busbridge, then the Chief Operating Officer of SMEC Holdings Limited, that he was having trouble dealing with the applicant's travel claims. Mr Busbridge told Mr Claasz that these matters should be raised by him with the audit committee. Mr Claasz did so in early April 2000.
142 Thereafter, Mr Robert Scott, then a non-executive director of the respondents and Chairman of the audit committee, became involved in the matter and in dealing with the applicant. By letter dated 12 April 2000, Mr Scott asked that the applicant comply with the respondents' expense reimbursement procedures. By letter dated 3 May 2000, the applicant responded saying in part that the company's policy was "unworkable and inappropriate requiring Board approval every time a director travels overseas and should be revised."
143 Thereafter, Mr Busbridge sought advice from Baker & McKenzie Solicitors concerning the applicant's expense claims. As a consequence of that advice, the Board met on 5 May 2000 to consider passing a resolution requiring the applicant to provide further details of his travel expenses. At that meeting, the applicant resisted any attempt to require greater specificity and denied that there were any specific guidelines in his terms of appointment as to levels of expenditure on travelling and associated costs.
144 As at that date, there is evidence that the applicant's Diners Club advance account was in debit to the extent of $326,359 because of the extent of outstanding claims that had not been processed by the respondents. However, even allowing for the amount of the then outstanding claims, there was approximately $195,000 worth of payments that had been made by the respondents and with respect to which no claim had been submitted by the applicant.
145 The Board proceeded to pass a resolution requiring the applicant to provide further details including the general nature of each item of travel, how expenses had been incurred and the reasons why, to whom payments had been made and, where appropriate, provision of original invoices.
146 The applicant responded by claiming that there was a general conspiracy against him, repeating that he had used the same format over many years and disputing that the level of detail required was necessary. He asserted that all he needed to produce was "a separate diary which shows the time of travel and the localities and an expense sheet which shows the details of the expenses claimed."
147 The applicant did not respond with any degree of particularity by providing any of the information and documentation required by the Board.
148 At that stage, Mr Alastair McKendrick became involved in dealing with the applicant. After employment for some time, Mr McKendrick had been appointed General Manager Finance on 30 May 2000 and from September 2001 was a director of SMEC Holdings Limited. He endeavoured to process a number of travel claims submitted by the applicant.
149 The question of the applicant's travel expense claims was referred to the audit committee, which met on 2 August 2000. Initially, the audit committee determined to refer certain matters to the respondents' auditors, Price Waterhouse Coopers, for investigation. The applicant objected to this course saying that it went beyond the authority of the resolution of the Board, complaining also that Price Waterhouse Coopers were not independent and that there was some apprehension of bias. The audit committee then determined to meet with the applicant on 7 September 2000. Before doing so, a list of items of expenditure had been forwarded to the applicant asking him to provide further information. At that meeting, the applicant stated that the audit committee was acting outside its authority, and indicated that he had not kept hotel bills and airline tickets.
150 The applicant continued to assert, particularly, throughout September 2000, that he was entitled to continue to claim expenses using the methodology as he always had and that he did not have relevant receipts for production. However, he did provide certain credit card vouchers and the like. The applicant was then asked to sign a letter authorising that information be given to the respondents so that they might write to the travel providers to seek copies of hotel accounts and the like. The applicant declined on the basis that some of the material might be private to him.
151 Despite asserting that he had no further documentation to produce, the applicant asked for a "precise list" of what documents were required on the basis that he would endeavour to obtain them.
152 In early December 2000, the audit committee formulated a report which it presented to the Board and which was considered as an interim report at the Board meeting of 19 December 2000. That report repeated concerns that the information and documentation provided by the applicant in support of travel claims were inadequate and recommended that the Board resolve that the applicant provide further information on or before 15 January 2001. The applicant responded claiming that he had forwarded all of the credit card receipts that he had on file, that he had been using the same method of currency conversion since 1972, that he had been using the same methodology for claiming travel expenses since 1972 and that he had not submitted other travel expense claims while there was an unresolved dispute. He said that he had now submitted claims resulting in him being owed about $84,500 by the respondents. This was the subject of seven claims lodged about that day by the applicant for travel expenses totalling approximately $109,000. Those expenses related to travel undertaken in November 1999, December 1999, February to March 2000 and May to June 2000. The procedure used by the applicant to make these claims was the same procedure that he had previously used and which by then he must have known was unacceptable to the Board. Furthermore, the applicant used the same procedure for converting foreign currency amounts as he had previously done. It was the evidence of Mr McKendrick that, with respect to one of these trips, the interest claimed exceeded the interest ascertainable by reference to the Diners Club card statement by more than $3,000. Furthermore, the periods of travel occurred after the time when Mr Claasz had raised his initial concerns with the applicant about the supporting documentation. Certainly, as at November 1999 and later, the applicant must have been on notice that there were some persons within the respondents' organisation who sought to have him produce original hotel invoices and copies of airline tickets, boarding passes and the like.
153 In January 2001, Mr McKendrick sent all of the applicant's claims paperwork for the period 1 July 1998 to 30 June 2000, including Diners Club statements against which payments had been made, to Price Waterhouse Coopers, the respondents' auditors. In February 2001, Price Waterhouse Coopers advised Mr McKendrick that the documentation showed the duration and destination of travel but in most cases not the reason for the travel. Accordingly, the auditors were unable to carry out a detailed audit of the expenditure to ascertain whether it was of a business nature. The auditors confirmed that the applicant should provide copies of detailed invoices or receipts from organisations who had provided services together with copies of flight tickets and boarding passes and the names of all passengers together with an explanation as to the purpose of each journey to each destination and the nature of the business conducted. Without this information it was said that the auditors would be unable to carry out an appropriate audit of the books of the respondents.
154 In February 2001, the applicant signed, on request, letters of authority allowing the auditors to obtain copies of invoices, receipts and other details of payments from various service providers. Having obtained certain information the auditors prepared a report dated 7 May 2001 with respect to certain expense claims. The report noted that for the period 1 July 1998 to 30 June 2000 the applicant had incurred charges on his Diners Club card of $588,356. Of this amount, $498,907 were expenses incurred in foreign currency. The applicant's claimed currency conversion had resulted in a charge exceeding the actual amount charged to the Diners Club statement in foreign currency by AUD$10,742. Furthermore, there was a total of AUD$73,900 expended on "retail items".
155 In May 2001, the applicant was asked by the Board to submit all outstanding travel claims. The applicant did so in about June 2001, again using the same methodology as previously, including the same basis of claiming foreign exchange conversion rates.
156 Since then, there has been disputation between the parties as to the extent of any monies owing by the respondents to the applicant for claimed expenses, which currently remains unresolved. This arises from the exchange of correspondence between the Board and the applicant seeking details concerning particular travel expenses, the nature of which I have previously referred to in these reasons for judgment.
157 There has been tendered into evidence a great amount of documentation concerning the applicant's travelling expenses and the methodology used by him in making claims. Exhibit N is a memorandum from the applicant to Mr McKendrick dated 15 January 2001 for travelling expenses 29 May to 9 June 2000. It is for a total claim of $20,824.34 with respect to "expenses incurred while travelling on official business in Singapore, India, Taiwan and Australia."
158 The "travel diary" shows that the applicant departed Canberra on 29 May 2000 and travelled (presumably via Sydney) to Singapore on the same day. He appears to have stayed overnight in Singapore and travelled the next day to Delhi. On 3 June 2000, the applicant travelled to Taipei and then returned to Australia on 7 June 2000, arriving in Sydney on 9 June.
159 The supporting documentation includes an amount of $11,170.70 paid on Singapore Airlines for travel Canberra-Sydney-Singapore-Delhi-Singapore-Taipei-Singapore-Sydney. This was charged to the applicant's Diners Club. There is a further sum of SGD$2,667 spent on an American Express card in Singapore on 29 May 2000 to purchase a Singapore Airlines ticket.
160 None of the documentation furnished by the applicant to Mr McKendrick contains any clue as to the reason for the purchase of that airline ticket in Singapore on 29 May 2000. In the course of cross-examination, the applicant was asked why he would need to purchase that air ticket in the midst of a trip that was already scheduled to take him to Singapore twice. The applicant then said that ticket was for Mr S T Leong "who had identified the potential venture capitalist in Taiwan and was accompanying me on the trip." It transpired that the trip to Taipei was for the applicant to meet a proposed venture capitalist who would be able to assist, presumably with venture capital for a project. It appeared that Mr Leong did not know the proposed provider of the venture capital but it was thought that he had had some involvement in raising venture capital for the construction of the Sydney Olympic Stadium. It was on this basis, presumably, that the applicant decided to expend time and money in visiting Taipei to meet this person and to pay for Mr Leong to accompany him and to act additionally as translator. Nothing came of that particular visit. There is not one reference to any of these matters contained in the information given by the applicant to Mr McKendrick.
161 Included with the documentation are an American Express voucher and a Diners Club voucher for the York Hotel in Sydney for 30 May 2000 and the Holiday Inn at Potts Point for 9 June 2000, in amounts of $354.60 and $648.75 respectively. There is no copy of any hotel invoice and there is no indication on these payments that the applicant stayed on those occasions at those hotels other than the fact that the cost was purchased on his credit card and that he signed the relevant vouchers. Likewise, there is a Diners Club voucher for the Hotel Imperial in New Delhi and two Diners Club vouchers for accommodation at the Miramar, location undesignated, on 6 June 2000. Presumably, the Miramar is a hotel in Taipei and presumably the invoices relate to accommodation for both the applicant and Mr Leong. One is for an amount NT$13951 and the other NT$13450.
162 It follows that none of the vouchers with respect to hotel accommodation indicates the name of the person who stayed in the establishment, any breakdown between room charge, meals, and any other expenditure or, indeed, the dates on which accommodation was provided and the number of persons who stayed in the room.
163 This narration is typical of the totality of the evidentiary material provided by the applicant to the respondents as a basis for claiming travel expenses.
164 Typical, also, of the lack of detail included in the applicant's claims and the confusion which that might create for the respondents' accountants and auditors, is an account for airline travel on British Airways for the purchase in Singapore of travel from Singapore to Brisbane and return. The voucher is for travel on British Airways, the passenger is shown as the applicant and the cost is for SGD$5,494. The expense was incurred on 17 January 2000.
165 When questioned about this account whilst giving evidence, the applicant said that he was probably able to purchase the ticket at a good rate and that he intended to use the Brisbane-Singapore return part of the ticket on some future occasion "because it was cheaper to buy the return ticket and use it on the next trip than to buy a one-way ticket which usually costs more anyway and probably wasn't a discount." Of course, such an explanation is entirely illogical because the applicant being based in Australia would always be buying a return ticket to wherever he was travelling to overseas. There would never be any occasion for him to buy a one-way ticket.
166 The applicant offered no explanation as to the circumstances in which he would use a one-way ticket on British Airways from Brisbane to Singapore and the manner in which he would account for its cost in the books of account of the respondents.
167 In dealing specifically with the question of expenses, the amended summons by which these proceedings are constituted sought "an Order declaring the contract void ab initio in so far as it permitted the Respondents to fail or refuse to pay expenses incurred by the Applicant in the course of his duties as an employee." In written submissions, the applicant's counsel said "Clearly and unfairly, the contract failed to provide for any procedure whereby disputed expense claims could be resolved."
168 In submissions in reply, the applicant's counsel referred to comments made in opening the applicant's case in identifying unfairness "as the requirement for the production of an original receipt….Now one would have thought that there must be a variety of ways in which the contract could provide for that matter to be dealt with in a way which would not bring about that…unfairness".
169 A brief reference to these submissions highlights the dichotomy that applies to the expenses issues raised in these proceedings. On the one hand, the Board determined to terminate the applicant's employment because of his failure to satisfy it with respect to a number of matters including, presumably, the question of expenses. On the other hand, the applicant asserts unfairness in that his contract of employment did not provide some mechanism for dealing with a dispute about expenses. Whilst both these matters revolve around the question of expenses, they involve a consideration of two distinct aspects of the applicant's expenses claims.
170 The applicant did not suggest, either in the amended summons or during the course of the proceedings, what type of provision he thought should be inserted into his contract of employment by way of variation that would inject the relevant fairness or, put another way, avoid any unfairness.
171 In my experience it is most unusual for a contract of employment to make any provision for a mechanism or process by which any dispute about expenses might be resolved. Indeed, no submissions of any specific kind were put on behalf of the applicant as to the processes adopted by the respondents in dealing with the disputation concerning the payment of the expenses.
172 The focus of attention in the proceedings was not the process for resolution of the controversy but the underlying processes for the submission and substantiation of expense claims. Indeed, a perusal of the applicant's submissions in dealing with the question of expenses is focussed entirely on this matter.
173 A consideration of the evidence about the dealings between the applicant and the respondents concerning his claims for reimbursement of expenses does not, in my opinion, indicate any conduct by or on behalf of the respondents that might be described as unfair. I will shortly consider what is involved in the concept of unfairness and the approach taken by the courts to ascertaining whether unfairness exists in any given circumstances. For present purposes, I refer to the extensive communications between persons on behalf of the respondents and the applicant concerning the methodology used by him for the claiming of expenses and the detailed and even tedious processes of firstly the audit committee and secondly the Board in allowing the applicant every opportunity to proffer such explanation as he wished concerning his claims for expenses. As I have previously stated, the applicant's attitude, in my opinion, has been coloured by his insistence and persistence in relying on what he perceived to be the correctness of his approach over many years without any consideration as to whether that approach may have been inappropriate. In any event, the evidence reveals that the applicant had been given every opportunity to satisfy the respondents, even at Board level, with respect to his disputed claims.
174 I reject any submission that the applicant's contract of employment with the respondents was unfair because it failed to make provision for any mechanism for dealing with disputed claims. Presumably, if such disputation could not be resolved at any level, it would be necessary for one of the parties to have recourse to the courts or some other mutually agreed arbitration process. Of course, it is arguable in these circumstances that any such steps would be more in the nature of enforcement of either expressed or implied contractual terms rather than seeking any particular variation.
175 I will return to the question of expenses when dealing with whether the Board acted unfairly in summarily dismissing the applicant.