The advice continues with "policy notes" which state "policy excludes errors and omissions (e.g. alarm monitoring.) Contractors/subcontractors."
16 The exclusion of contractors/subcontractors obviously followed negotiations about the premium to be charged if those maintained their own cover. There is no evidence of any negotiation or discussion in relation to that year concerning alarm monitoring. I do not draw any conclusion from the specification of alarm monitoring as an extension and the exemplification in the notes. If conclusion were necessary, and I repeat that this is a communication between WDS and its own broker, I would find that the specific would prevail over what is described as simply an example. The present level of issue is, of course, arguability.
17 The intended statement of claim particularizes the breaches of agreement by the insured in terms of various failures to respond to the alarm. Plainly, and the contrary was not suggested, if clause 10.18 was applicable the defendants would not be liable.
18 The plaintiff's argument contends that the contract of insurance between the insured and SRS on behalf of the defendants was a renewal of the insurance which had been in force from 5 July 2002 to 5 July 2003. Accordingly, as was the case, it would continue to be in Lloyds wording without the clause 13.7 exclusion.
19 A determination of whether this is arguable requires examination of some history of the dealings between NCB and SRS as well as information tendered by way of proposal to SRS by WDS.
20 Under date 18 June 2002 there was completed a pro forma entitled "SRS Security Guards Liability Proposal". The document states the period of insurance as 7 July 2002/7 July 2003 but, as earlier noted, the subsequently issued schedule of cover specified 5 July 2002 to 5 July 2003. Significantly, the percentage derivation of turnover (estimated at a total $250,000) was stated to be "monitoring of alarms 50 percent" and "responding to alarms 1 percent". As I have already observed, for this year the schedule declared that the policy was in Lloyds wording and did not have endorsement of the 13.7 exclusion. Hence, what was disclosed as 51 percent of business operations was covered.
21 On a date that I cannot decipher but which referred to the policy due to expire on 5 July 2003 NCB was sent by facsimile transmission a notice pursuant to s 58 of ICA by Darren Fennessy (then National Liability Underwriter of SRS) advising a preparedness to consider renewal of that policy upon receipt of certain details. Among these the now relevant requirement was "completion of the attached questionnaire/proposal". That document, under date 27 June 2003, was returned completed. The pro forma expressly sought (in a list of activities) information about percentage turnover (then stated to be estimated at $400,000) which derived from items including a single item "monitoring or responding to alarms". This was completed and tendered to SRS with the figure 60 percent.
22 The notice under s 58 made no reference to any intention or desire by the insurer to substitute SRS wording for Lloyds wording, nor to add to the policy an exclusion of liability for claims arising out of monitoring or responding to alarms.
23 The first reference to this subject would appear to be in an email on 3 July 2003 from Mr Fennessy to a Mr Babet at NCB, however the obvious principal focus of the message was on premium and brokerage charges. The subject title of the email was "Renew Request.doc" and the wording of the text commenced "For renewal of the liability policy". The reference which I have mentioned appeared beneath some figures for premium quote and simply stated: "Lloyds Underwriters (expiring SRS Security Liability Wording)". Of course the evidence shows that there was no policy in SRS wording to expire and the only expiring policy, and therefore the only renewable policy, was that which was in Lloyds wording without the 13.7 endorsement.
24 On 4 July 2003 Mr Toan of NCB sent a message to Mr Fennessy effectively seeking a reconsideration of the quoted premium noting that the turnover stated could be adjusted to $350,000 on the basis that a contractor to WDS would take out his own cover. A reply from Mr Fennessy on 7 July 2003 stated "With reference to changes agree $11,000 +++ on expiring wording plus excluding liability of contractors subcontractors."
25 Bearing date 7 July 2003 a Renewal Closing to SRS was prepared by NCB addressed to SRS and on the same date NCB sent a renewal advice to WDS seeking payment. There has been no suggestion that payments as requested were not made in due time.
26 Dated 17 July 2003 SRS issued an interim cover note for the period 5 July 2003 to 19 August 2003. The insurer was described as "certain underwriters at Lloyds". The cover note proclaimed "cover and terms are as per our quotation". This would seem to be the quotation within the email passing on 7 July 2003 between Mr Fennessy and Mr Toan.
27 It is the plaintiff's contention that, no later than 17 July 2003, there was a contract to renew the cover in terms of the identifiable expiring policy. Given the facts and circumstances abovementioned I am satisfied that this contention is arguable on behalf of the plaintiff in the relevant sense and to the necessary degree.
28 I recognize that under date 26 August 2003 SRS issued a memorandum of insurance, which incidentally was entitled "Renewal," to which was attached a policy in the form of SRS wording which, contained the exclusion in clause 10.18. I repeat that it is arguable that there was no such policy in those terms to be renewed. To the extent that there was some mention in an ambiguous content within the email of 3 July 2003 above recited, I am unpersuaded that this undermines the arguability of the plaintiff's position to the extent that the relief presently sought should be denied.
29 No doubt an insurer is able to introduce different terms on renewal but that does not enable those terms to be imposed subsequent to the reaching of an agreement to renew. The evidence does not reveal any communication of the content of the SRS wording until 26 August which, on the plaintiff's case, is well subsequent to the agreement having been reached.
30 Mr Sexton pointed to correspondence in about 1998 which indicated an appreciation, at least on the part of NCB of the likely variation (presumably upwards) in premium if alarm cover was sought. At the particular time that activity was said to be about a contributor of one ninth to the turnover of WDS. It might be observed that the documentation shows that the insured was complaining about the increase in premium for the year 03-04 against what had been charged and paid for the year 02-03 when it appears undeniable on the documents that WDS in that year did have that cover, there being no operative exclusion.
31 I have referred to the reliance by the plaintiff upon s 37 of ICA and the obstacle which that argument faces. As I am otherwise persuaded that the plaintiff should have the leave sought, no point is served in analysing the argument on that basis, and it suffices to protect the plaintiff's position to note that the proposition was raised, as I also note in this connection that there is evidence in the report of Mr Muller that the exclusion clauses in the SRS wording were "unusual" for public liability policies issued specifically to the security services industry.
32 The evidence does not reveal the particular premium paid for the 02-03 cover except that what was sought for 03-04 obviously involved an increase, hence the complaint. Given that, for whatever was paid, there was cover for alarm monitoring and response which had been disclosed in the proposal as representing 51 percent of turnover, it is an astonishing situation that the insurer would have been seeking an increase in premium for 03-04 and at the same time when it is asserted that 60 percent of turnover is attributable to what is, as a new addition, proposed to be excluded. There is no evidence of any negotiation about such a change and the defendants, it would seem, rely upon the casual mention in the email on 3 July and the actual disclosure in late August. The evidence is silent, but it was not suggested that the insurer had not received the premium prior to late August.
33 As a second alternative the plaintiff asserted that the defendants were in breach of the obligation of good faith imposed by s 13 and 14 of ICA. In short, the plaintiff relies upon an asserted substitution of the SRS wording for the Lloyds wording and by that substitution, the removal of cover for which there had been disclosed in the proposal a deriving of 60 percent of WDS's turnover for a now to be excluded section of its activities. To say the least, if that was what was intended to be achieved, the intention on the part of the insurer was profoundly cloaked. It suffices to conclude that I consider that the plaintiff's contention on this basis is also arguable.
34 I make the following orders: